[Price Error] Alienware 38" Curved Gaming Monitor - AW3821DW $249.01 Delivered @ Dell » All Comments

              • edfoo on 18/09/2022 - 21:22

                @cheapskatehaggler: Don't care about getting negged. I am not saying we all can't have a punt on price error products on OzBargain, what I am referring to are those people who are either too dumb or ignorant on this deal, then later complaining about having their orders cancelled and wasted their time.

  • TheCandyMan2020 on 18/09/2022 - 10:57

    Interesting review on ProductReview from gguy2017

    Cancelled Alienware 38" Order after a few days but made an exception ONLY after complaining
    published 4 hours ago

    I purchased a Dell monitor and payment was made. Dell waited a few days and sent me an email saying the order was cancelled. Initially I was a little peeved, but phoned support who told me they would in this one instance, honor the price but could not do it for everyone as there simply wasn't enough stock. Basically, they turned around and made this customer happy rather than frustrated. I rate Dell at 3 only because it didn't have to be initially so frustrating until I spoke up.

    • Heaps for Cheaps on 18/09/2022 - 10:59

      It just goes to show that being a nuisance customer pays off rather than sitting meekly… I'll be phoning tomorrow morning, too.

      • FDA2021 on 18/09/2022 - 11:00
        +3

        Let us know how that goes, I'll be surprised if they actually honour it

    • RSmith on 18/09/2022 - 11:00
      +23

      Fake review as the support lines are closed today.

      • whitepuma on 18/09/2022 - 11:11

        yeah was about to say that…..unless they got cancelled on friday….but too much of a coincidance given the time of the review

        • RSmith on 18/09/2022 - 11:14
          +3

          unless they got cancelled on friday

          Not possible as the review says… "Dell waited a few days and sent me an email saying the order was cancelled."

    • [Deactivated] on 18/09/2022 - 11:26
      +6

      The best troll, there'll be numpties on here hopping mad after reading that and ringing up first thing Monday morning.

  • TheCandyMan2020 on 18/09/2022 - 11:13

    I will forever have trust issues with anyone called Muzeeb

  • Nefe on 18/09/2022 - 11:21
    +1

    In fact some people will get their monitors. Unbelievable! Lucky bastards! Yeah, I am jealous! haha

    • SleepyBargainHunter on 18/09/2022 - 11:26

      Lol where. No one seems to be getting their monitors.

    • Nathw on 18/09/2022 - 11:29
      +2

      All orders have been cancelled.

      • OzBerghainer on 18/09/2022 - 11:34
        +4

        not all xD

        • McMaferMur on 18/09/2022 - 11:58
          +1

          Yup… But not telling whoo got them

    • manutd123 on 18/09/2022 - 14:02

      How do you know?

  • Roobarb on 18/09/2022 - 11:39
    +20

    What a Outrage! How dare they cancel my $2500 monitor that I would of paid $249 for!!
    I’ll be calling Dell at 830am then the ACCC then any and all media! Class action against Muzeeb also!

    • FDA2021 on 18/09/2022 - 11:40
      +9

      The funny part is that people will actually do this.

  • test123123 on 18/09/2022 - 11:41
    +2

    My order been cancelled

  • Usemame on 18/09/2022 - 11:48
    +4

    why couldnt one order pass through just to tilt some people harder and keep this party going :(

  • xRianax on 18/09/2022 - 11:58
    +2

    Is it worth getting the Monitor for 1700?
    Or do I get the 34" OLED one for $1800?

    • Nathw on 18/09/2022 - 12:04

      Not worth it.

      • McMaferMur on 18/09/2022 - 12:07

        Agree. Just keep checking ozb, for another muzeeb fat finger accident price error saga

        • Nathw on 18/09/2022 - 12:19

          We need to boycott Dell

          • McMaferMur on 18/09/2022 - 12:20
            +2

            @Nathw: And vote muzeeb to be dell ceo
            Make dell great again!

    • Ethan Bargain-Hunt on 18/09/2022 - 12:58
      +4

      By all accounts it's an excellent monitor. Personally I'm waiting for sub $1500, but if you've got the budget and need it now, that's up to you as only you can know what value it can bring you (what your uses are). Ignore the dude saying "not worth it" lol, he's been having a sook across the thread.

      • xRianax on 18/09/2022 - 13:01
        +1

        excellent way to put it, thks mate

        • Ethan Bargain-Hunt on 18/09/2022 - 13:02
          +1

          No worries mate. These are the two monitors (this dell one and an LG one) I've been looking at and Rtings does a good job comparing them (pretty much the same sort of performance) https://www.rtings.com/monitor/tools/compare/lg-38wn95c-w-vs…

        • meong on 18/09/2022 - 13:29
          -1

          I reckon just wait for the sub $1500 price… It has been happening quite regularly. Also if you buy from Dell ebay during a discount period, the invoice will show the full price which means you get more tax rebates out of it if you also use this for work…

          • hungry analyst on 19/09/2022 - 01:32
            +2

            @meong: Pretty sure that’s fraud? Claiming more on a tax rebate than you actually spent.

            • meong on 19/09/2022 - 11:47

              @hungry analyst: you claim based on the invoice anyway, surely if you put more or less it will become an issue with your tax return?

      • Xastros on 19/09/2022 - 08:58
        +1

        I have had this monitor for the last year or so. It's a great monitor but depending on use case I'd be considering the AW3423DW (OLED) instead for a similar price. It's a much more spectacular looking monitor with actual functioning HDR if using it for gaming and streaming. Unfortunately I use my monitor for work the majority of the time so the larger size for the AW3821DW probably would still win out but depends what you use it for.

    • GenghisGun on 19/09/2022 - 10:06
      +1

      dell marketing: QUICKLY MAKE OZBARGAIN ACCOUTN AND EMPHATICALLY REPLY YES

  • Headphones on 18/09/2022 - 12:26
    -3

    This is the Lameovo thing all over again

    • RSmith on 18/09/2022 - 12:28

      ?

      • HairyChickens on 18/09/2022 - 13:56

        I think it's the $100 credit for signing up for the loyalty program. Except with Lenovo they actually honoured it, besides the people who kept the credit in the account which later got removed.

        Also, what's the story with the Muzeeb simping? Not bothered reading 21 pages of comments.

        • I Smell Pennies on 18/09/2022 - 13:59

          Save your energy chickens

        • RSmith on 18/09/2022 - 14:03

          Also, what's the story with the Muzeeb simping?

          One of the CSA named Muzeeb changed order status to confirmed for some of the ozbargainers.

          • HairyChickens on 18/09/2022 - 14:05

            @RSmith: Ahh right. Its never really confirmed until there's a tax invoice or tracking number. Though there have been instances where companies claw back shipments.

  • AFAR85 on 18/09/2022 - 13:58
    +5

    My order just got cancelled.
    They changed the status to in production yesterday, but now the dreaded cancellation came though.

    I was kind of expecting it but oh well.

    • OzBerghainer on 18/09/2022 - 15:07
      +1

      Order status page still showing In Production though?

  • gregoinc on 18/09/2022 - 14:08
    -10

    My thoughts on this saga…

    https://twitter.com/GregoInc/status/1571346863986737152?t=E5…

    • Clear on 18/09/2022 - 16:35
      +24

      They did the right thing. They have no obligation to honour a pricing error. Especially one that would cause a big loss.

      To think that it should be honoured no matter what is what we call being a Karen these days.

      They certainly screwed up by forgetting to remove the draft heading. But hey Shopback had all our personal information stolen and all is forgiven so this is nothing.

    • unfinishedsentenc on 18/09/2022 - 16:39
      +23

      Lmao imagine you’re being entitled to any sort of compensation for an obvious price error to which they have no responsibility of honouring, then teaching them how to do marketing.

      • neonlight on 19/09/2022 - 20:18

        There’s a lot of people believe they are entitled for so many things and self centred as well. The what’s in it for me mentality is pretty disgusting along complaining not honouring price errors.

    • Menzoberranzan on 18/09/2022 - 18:11
      +7

      You can't even spell 'their' correctly. Marketing opportunity my ass lol

  • Kholtien on 18/09/2022 - 14:29
    +2

    did anyone notice the "Internal Use - Confidential" in the email?

    • eauvert on 18/09/2022 - 15:08

      Read that too but seems doesn’t make any sense

    • superforever on 18/09/2022 - 15:55
      +4

      "Internal Use - Confidential" in the email?

      May be on purpose leaked Internal email, they are testing our response XD

  • soaringphoenix on 18/09/2022 - 15:23

    Anyone else have their in production order change to shipped? The tracking number doesn't work yet though.

    Doubt it means anything

    • FDA2021 on 18/09/2022 - 15:24
      +1

      Nearly every order got canceled, so I doubt someone actually has theirs shipped

      • evasive on 18/09/2022 - 16:58

        nearly ;..;

    • gregoinc on 18/09/2022 - 16:06
      -5

      Dell made an epic mistake, and decided to punch themselves in the face at the same time. So funny… LOL

      • unfinishedsentenc on 18/09/2022 - 16:54
        +11

        I think you’re in denial lol. It’s ok mate, you didn’t lose anything. Stop being so entitled.

      • watwatwat on 18/09/2022 - 19:19
        +6

        Dell made an epic mistake,

        They are already rated 1.4/5 with 800 reviews. They have nothing to lose and your few reviews won't even make a difference.

    • Clear on 18/09/2022 - 16:37
      +12

      OzBargainers will forgot about it. This is nothing compared to the Shopback breach and look how popular their posts are.

    • gamemaster on 18/09/2022 - 17:02
      +2

      I ordered 2 x 38" monitors on special.

      Was that the price error special they are referring too. 🤦‍♂️

    • Nathw on 18/09/2022 - 18:59

      Rage Rage!

  • OzBerghainer on 18/09/2022 - 15:52
    +1

    I think theres something seriously wrong with their pricing backend: https://twitter.com/search?q=dell%20price%20error&src=typed_…

    Insane amount of price errors in the past if you search twitter. Imagine if a company like Apple did this sort of thing, how is it possible for such a large company?

    • HairyChickens on 18/09/2022 - 17:32
      +3

      There's only one Muzeeb in the world

    • thriftykid on 18/09/2022 - 21:18
      +2

      Apple had a pricing error on a MacBook Air release way back when.. 2011, I think. I managed to spec out ram, processor etc. purchased 4 at the base rate and they honoured.

      • hawkeye93 on 18/09/2022 - 21:25
        +1

        Nice. I snatched the 13 Pro Max from Telstra for $500 last October. Should have been $154/month but they missed the 1st digit. Got $100 gift card bonus too.

        • HairyChickens on 18/09/2022 - 23:53

          Damn how did you manage that

          • hawkeye93 on 19/09/2022 - 01:44

            @HairyChickens: Not sure if you know about that deal. Someone posted it here on 31/10, however removed by Mod due to no stock at that time. I tried to order via chat with an agent on Monday and successful got it. Was about to post the deal again but Telstra fixed the price.

  • evasive on 18/09/2022 - 16:59

    From product review:

    I purchased a Dell monitor and payment was made. Dell waited a few days and sent me an email saying the order was cancelled. Initially I was a little peeved, but phoned support who told me they would in this one instance, honor the price but could not do it for everyone as there simply wasn't enough stock. Basically, they turned around and made this customer happy rather than frustrated. I rate Dell at 3 only because it didn't have to be initially so frustrating until I spoke up.

  • Deliotron on 18/09/2022 - 17:10
    -3

    Makes me laugh reading comments of people defending the company and their money.. This company chews on piles of cash every day, globally.. you really think half a mil in losses be a big deal for a fish that big?

    • [Deactivated] on 18/09/2022 - 17:21
      +12

      How long do you think it would take to recoup half a mil in losses from the ozb community? It's totally not worth it. They're not stupid enough to process these orders.

  • TheCandyMan2020 on 18/09/2022 - 17:34
    +3

    Was it just me, or did you guys also get an incorrectly addressed email.

    In my case, i got one that commenced:

    Dear SURNAME, FIRST NAME,

    I mean wow - they can't even address me correctly….

    • ChickenDinner123 on 18/09/2022 - 17:35

      Is that the names you put in the original order?

      • TheCandyMan2020 on 18/09/2022 - 17:36

        My original order was in the name

        FIRST NAME SURNAME

        • cnut on 18/09/2022 - 17:50

          Mine was screwed up too. They rushed these emails out too quickly.

    • DemocracyManifest on 18/09/2022 - 18:07

      Same

  • squeeb on 18/09/2022 - 18:07
    +3

    Thanks Dell! Now I am of to Lenovo to buy a new laptop…..

    • McMaferMur on 18/09/2022 - 18:20
      +3

      Nope im loyal with dell, i will stay and wait for next price errors.
      Long live muzeeb

      • easternculture on 18/09/2022 - 19:09
        +1

        All Hail Muzeeb
        We are the Muzeeb Army

        • Heaps for Cheaps on 18/09/2022 - 19:21
          +1

          What for? He turned out to be a big fat liar.

      • HairyChickens on 18/09/2022 - 19:27
        +1

        Plot twist Muzeeb is Dealbot.

        • TheCandyMan2020 on 18/09/2022 - 20:26
          +2

          I am a little surprised Dealbot didn't intervene here.

          Perhaps he has less influence with Dell then he would like us to believe…..

          • edfoo on 18/09/2022 - 20:27
            +3

            @TheCandyMan2020: He only involves with genuine deals, not price error "deals".

          • RSmith on 18/09/2022 - 20:56
            +2

            @TheCandyMan2020: Yeah, he should have talked to his "contacts" in Dell and make this into a real deal. Anyways, he went missing when the team needed him the most.

            • edfoo on 18/09/2022 - 21:26
              +1

              @RSmith: Dealbot knows most of us here expecting this price error to be cancelled and laughed it off. And it is not worth his effort helping those few bottom-feeding scums who still think they are entitled to this monitor.

              • 456 on 18/09/2022 - 21:40
                +16

                @edfoo: I did reach out to a Dell rep about this and asked if they will honour it. You all know the response now.

                I’ve also asked for some kind of compensation and there hasn’t been any response.

                Anyway, looks like enough people have been in contact with Dell. I’m sure they know the severity of the issue without me getting involved.

                • Nathw on 18/09/2022 - 21:42

                  @456: Did yourself manage to order one? dealbot

                  • 456 on 18/09/2022 - 21:48
                    +12

                    @Nathw: No, I didn’t bother ordering as I knew it was a price error and had almost no chance of being honoured.

              • RSmith on 18/09/2022 - 22:19
                +5

                @edfoo:

                few bottom-feeding scums

                What's with all this anger?

                • cheapskatehaggler on 18/09/2022 - 22:32
                  +2

                  @RSmith: probably his resentment to those who beat him to all previous awesome OB deals that he missed out on. lmao. Admin please get @edfoo outa here, the OB community can do without his negativity.

                  • edfoo on 18/09/2022 - 22:36

                    @cheapskatehaggler: What previous awesome OB deals I missed out on? I got all the OB deals I wanted thank you very much.

                • edfoo on 18/09/2022 - 22:33

                  @RSmith: Haha I was just quoting one of the "email" posted by a fellow member earlier.

    • TheCandyMan2020 on 18/09/2022 - 18:51
      +3

      TBH as far as gaming laptops are concerned Lenovo > Alienware > Dell anyway

      Dell and Alienware still havent figured out cooling high end GPU's in laptops properly.

  • HairyChickens on 18/09/2022 - 19:26

    Can Muzeeb be an OzB Wiki term describing GOATed store employees haha?

    Apparently Muzeeb means "To Soften Hearts"

  • unity1 on 18/09/2022 - 19:42
    +1

    Muzeeb gets the last laugh.

  • ttkc on 18/09/2022 - 20:58
    +8

    Cancelled but no store credit/coupon?! We are very very disappointed Dell.

    • Nathw on 18/09/2022 - 21:48
      +4

      Dell: You're not worthy.

  • Nathw on 18/09/2022 - 21:47

    ( 6m 2s ) Dell Advisor - Gyanita: I understand that the product was on sale and due to error it was cancelled, Our team is working on it and you will get an update in 24hrs

    • U30004 on 19/09/2022 - 00:10

      When was this?? After the cancellation email?

      • Nathw on 19/09/2022 - 00:12
        +1

        Yup

        • U30004 on 19/09/2022 - 00:13
          -2

          There is a glimmer of hope

  • daewoo on 18/09/2022 - 21:59

    The original webpage and pricing has not been lost: archive.org

    Unless your order is marked as shipped, there's no legal leg to stand on:
    3.2 Your order is an offer to buy the Product(s) the subject of your order. Dell may send you an Order Confirmation to acknowledge receipt of your order, however Dell does not accept your order until you receive notice from Dell that the Product(s) you have ordered has shipped. source

    Their hasty "pricing error" email with footer "Internal Use - Confidential" is a marketing flop. It's not too late for a store coupon offer to save some face in this PR sh!tstorm…

    • meong on 18/09/2022 - 22:01
      +1

      Even if it's shipped, the company can claim back as long as the effort of claiming back does not cost you money (as in they pay for their own courier to do so).

      But in most cases if they already accidentally ship it, usually they won't be bothered reclaiming it…

  • Heaps for Cheaps on 18/09/2022 - 22:08
    -7

    Would anyone be willing to represent OzBargain on ACA? I know Tracey is gone, well sort-of, she made a comeback with the happenings of the queen.
    Maybe somebody here who has a sympathetic story… I could write to them and say that I was recently scammed by a Lebanese conman builder who performed shonky renovations and had a miracle aging pill he didn't want me to see. I installed hidden cameras which revealed that the builder is fat. After all this, all my child wanted was a Alienware 38" monitor for $249.01 but now Dell/Muzeeb let us down in the most un-Australian way.

    • RSmith on 18/09/2022 - 22:26
      -1

      I was recently scammed by a Lebanese conman builder who performed shonky renovations

      Irish might be more believable.

    • Nathw on 18/09/2022 - 22:26
      +9

      Muzeeb did his best. The one who truely let us down was Joseph.

    • Clear on 18/09/2022 - 23:39
      +6

      but now Dell/Muzeeb let us down in the most un-Australian way.

      Price errors are covered by consumer law and don't have to be honoured. That's not un-Australian. It is Australian.

      • TheCandyMan2020 on 19/09/2022 - 08:33

        Which particular consumer law are you referring to?

    • Ughhh on 19/09/2022 - 09:58
      +2

      Make sure you include a video of yourself rolling and crying on the floor. It's more attention grabing and viral worthy to see an adult act like a child, than a child acting like a child.

  • Nathw on 18/09/2022 - 22:35
    +7

    Bargainers, we need to storm their online chat tomorrow.

  • zjz93 on 18/09/2022 - 23:47
    +23

    Lol everyone on this site are just a bunch of (profanity) idiots mad about not getting a price error

    • edfoo on 19/09/2022 - 00:01
      +15

      Not everyone. Most expected cancellation on this price error and laughed it off. Just a few of them are idiots.

      • RSmith on 19/09/2022 - 07:07
        +2

        Are you associated with Dell? If yes, please tick the associated checkbox.

        https://www.productreview.com.au/reviews/7fecfb8f-5c51-5420-…

        • edfoo on 19/09/2022 - 07:16
          +10

          Nope. I have bought a few Dell monitors from past OzBargain deals, and appreciate them. I just think a few members are being ridiculous.

          • Clear on 19/09/2022 - 08:24
            +8

            @edfoo: Ridiculous is putting it lightly. They're being full blown sooky Karen's.

  • vergs on 19/09/2022 - 08:23

    We are sorry to inform you that your order of “Dell Alienware 38 Monitor - AW3821DW”, Order #xxx has been cancelled due to a pricing error. Your payment method will not be charged for this order, or a credit will be issued promptly.

    We at Dell appreciate your business and are working hard to prevent similar issues in the future. Please don’t hesitate to contact us with any questions.

    Sincerely,

    Dell Customer Care

    • Nathw on 19/09/2022 - 08:40
      -5

      Make a complaint.

      • Clear on 19/09/2022 - 09:00
        +4

        Write the complaint on a piece of paper, rip it up and recycle.

  • dirtyhen on 19/09/2022 - 09:05

    Who is Eddie?

    • tomsco on 19/09/2022 - 09:55

      From Fluidtek?

      • Clear on 19/09/2022 - 10:04
        +3

        If this was Fluidtek then Eddie would say how he's buddies with the cops, point to the certificate on the wall and then kick you out. Dell needs a Fast Eddie for all the turds abusing them in email and chat.

    • Shaquille Oatmeal on 19/09/2022 - 14:35

      He’s an expert

  • cenakhoa on 19/09/2022 - 09:20
    +29

    Sad to see some people lacks of self-respect for this thread. It’s fun to jump on the bandwagon and hopefully waiting for the lottery but that’s it. Dell doesn’t have to honour the orders and they did so deal with it. Why being so pathetic blackmailing the company with bad reviews, etc? If the amount of orders is fewer, we might all get it. I bet there are a lot of people who ordered >2 or using multiple accounts, they are the one should be hated by the others not Dell.

    • RSmith on 19/09/2022 - 09:28
      +5

      Why being so pathetic blackmailing the company with bad reviews, etc?

      Correct. Shouldn't be done. However, the company doesn't have much good reviews to begin with and a few more bad reviews won't hurt their reputation.

      I think people knew it was a price error and were expecting some sort of a freebie or a discount voucher to make up for the mistake. Dell could have easily sold the monitor for cost price + 10% profit + postage and handling.

    • Fredfloresjr on 21/09/2022 - 09:03

      As I have said on the early part of this thread. There are too many desperate Cs in here. Really desperate like a parasite. Imagine. Can't really move on.

  • Adrenal1ne on 19/09/2022 - 09:29
    +2

    Hmm I noticed the AW3821DW page is still broken and the Dell chat is still not available. I wonder if there will be any further correspondence sent today?

  • zeoko on 19/09/2022 - 09:39
    +7

    Move on people.

  • Kmartsecurityguard on 19/09/2022 - 09:42
    +53

    wow you some of you guys are absolutely genuine toxic arseholes giving a one star review on productreview because dell made a obvious pricing error. Seriously some of you really need to take a long hard look at yourselves and go outside and touch grass.

    absolutely toxic

    • RSmith on 19/09/2022 - 09:50
      +1

      absolutely genuine toxic arseholes

      Mr. Harvey calls them Professionals.

    • TheCandyMan2020 on 19/09/2022 - 10:12
      -13

      I am quite surprised that mods allow this sort of personal attack.

      It also seems a little hypocritical to be calling users those names while at the same time complaining of those same users being toxic…..

      • Kmartsecurityguard on 19/09/2022 - 13:18
        +11

        Hit close to home did I?

        It's a genuine response and yes you're a complete an utter loser at life if you go around giving one star reviews and abusing a online retailer because you didn't get a $2000 monitor for $200 from a very obvious pricing mistake.

        I stand by my comment, if you did this you're a complete arsehole as both a person and at life. Add me to your block list because I never want to ever interact with these people. And I sincerely hope Dell blocks every single nut job that did this and sent in abusive emails from ever purchasing anything from them again. Alternatively put them on a list and charge a arsehole fee of +50% over retail.

        In terms of your comment however you need to get a grip on reality.

        • TheCandyMan2020 on 19/09/2022 - 14:37
          -7

          And I stand by my comments that:

          a) such insults would generally result in a ban
          b) it is hypocritical to on one hand accuse people of being toxic and at the same time be using insulting names

    • cenakhoa on 19/09/2022 - 10:22
      +6

      These toxic people would be the first to loot and kill everyone when an apocalypse happen. Judging this by looking at the way they behave when didn't got a gaming display for cheap dirt $250

    • watwatwat on 19/09/2022 - 12:53
      +1

      All the butthurt people in here could have considered buying the 32" Xiaomi ultrawide for $428 and it is still a great product: https://www.ozbargain.com.au/node/724382

      • thedean on 19/09/2022 - 12:59

        Out of stock.

  • Clear on 19/09/2022 - 10:06
    +25

    So I called my Dell account manager about this today. He said that he's glad he's not in the department that has to handle this shitshow. He did however mention that a lot of OzBargainers have been sending in abuse. Disgusting behaviour.

    • RSmith on 19/09/2022 - 10:09
      -8

      He did however mention that a lot of OzBargainers have been sending in abuse

      Do the people sign off on their abusive emails as an ozbargainer?

      • Clear on 19/09/2022 - 10:11
        +7

        It's a big mystery where all these orders came from isn't it?

        • RSmith on 19/09/2022 - 10:12
          -7

          … and 100% of them came from ozbargain. Right?

          • Clear on 19/09/2022 - 10:14
            +7

            @RSmith: Nah but a good majority did. So it's fair to assume that a good portion of those hurling abuse are from OzBargain? Especially considering the comments many have already made in these 23 pages of comments.

            Plenty of other deals previously have had the same thing happen. This community can be super toxic when it comes to price errors and small business freebies getting exploited. The fact that people defend this behaviour is even worse.

            • jt90 on 19/09/2022 - 10:33
              +4

              @Clear: A couple of users are definitely from OZB. Some accounts on the productreview site had both similar usernames and comments to what was posted on Ozb.

            • RSmith on 19/09/2022 - 10:37
              +1

              @Clear:

              This community can be super toxic when it comes to price errors and small business freebies getting exploited

              Also, this community can be quite myopic when criticising companies. Anything by HN is usually looked down upon and if they make a mistake, then all hell breaks loose. No one defends them like some are doing for Dell.

              • Clear on 19/09/2022 - 10:42

                @RSmith: Defending them against abuse that others are encouraging. Big difference between complaining and abusing.

    • abctoz on 19/09/2022 - 10:09
      +3

      not sure what they're expecting making people wait 2 days before cancelling, such a slow response

      • RSmith on 19/09/2022 - 10:10
        -1

        Maybe accolades according to some.

      • Clear on 19/09/2022 - 10:10
        +7

        So that's grounds to hurl abuse at other people? Because you're not getting a price error.

        • abctoz on 19/09/2022 - 10:11
          +3

          i'm not excusing bad behavior, but its only expected imo

          its like you take a candy away from a baby, you expect it to just stay there and be happy

          • Clear on 19/09/2022 - 10:16

            @abctoz: Has it occurred to you why it may have taken 2 days for the email? Time to consider the options of proceeding or cancelling. So how long of a wait does abuse become expected? Or maybe I should ask RSmith who encourages it.

            • RSmith on 19/09/2022 - 10:21

              @Clear:

              Or maybe I should ask RSmith who encourages it.

              Company's own behaviour.

              • Clear on 19/09/2022 - 10:21

                @RSmith: Where did they hurl abuse?

                • RSmith on 19/09/2022 - 10:22

                  @Clear: encouraged.

                  • Clear on 19/09/2022 - 10:23

                    @RSmith: How do you justify abusing Dell employees for not honouring a price error?

                    • RSmith on 19/09/2022 - 10:24
                      +1

                      @Clear: I am not justifying any abuse… my position regarding abusing employees is the same as yours… shouldn't take place.

            • abctoz on 19/09/2022 - 10:22
              +3

              @Clear: the why is irrelevant, they're a business they should understand this, all that matters is the response and the way it was delivered

              again I never endorse abuse, I'm just saying they should be prepared for the eventuality

    • TheCandyMan2020 on 19/09/2022 - 10:18

      I guess you get what you deserve….

      • Clear on 19/09/2022 - 10:19
        +3

        Ah so Dell deserve abuse because they're not honouring a price error?

        • TheCandyMan2020 on 19/09/2022 - 10:19

          Not abuse, but certainly complaints.

          • Clear on 19/09/2022 - 10:21
            +5

            @TheCandyMan2020: Oh yeah that's different. It's fair to complain that it was a price error and the response was slow. It's also fair for them not honour the price error. Abuse on the other hand is never ok.

        • thedean on 19/09/2022 - 12:27
          +1

          I guess the negative feedback from the speed and management of a price error is a good checks and balance process.
          They should build a automatic process that prevents publishing of prices below a % of GP to their portal without manual review / escalation. A 2fa process if you will.

          They don't deserve abuse, but people expect better for such a large globally managed company.
          Also a 2 day response for such an unprofessional email is ridiculous. Dell could have made many many more steps to avoid frustrating people, but they didn't.
          That lands on Dell.

    • based on 19/09/2022 - 11:08

      Do you think that cancellation email on Sunday will be the last we hear?
      I didn't expect the orders to go through but was hoping for 'whoops our bad, here's a code to make it up for you' or something but after that email I'm thinking that could be the end of it

      • Clear on 19/09/2022 - 11:09
        +3

        Compensation would require high level discussions, so it's entirely possible that they are weighing up those options. Obvious pros and cons for offering compensation or not. If I was in upper management and saw the abuse in email/live chat etc. I'd straight up reject any offers of compensation.

        • based on 19/09/2022 - 11:16

          Guess we wait and see
          They've obviously already taken a hit on top of that vitriol, warehouse would've been a shitshow on Friday and they've had people working over the weekend to get that email out. Hopefuly they at least get some sales out of it, I know I hadn't thought about a 38" monitor before but now I have

  • zeno on 19/09/2022 - 10:07
    +2

    Still no cancellation email, but I’m preparing for the eventual fact that my dream of viewing OzBargain on a 38” curved monitor won’t materialise soon.

  • F11HLL on 19/09/2022 - 10:16
    +13

    What has happened to this community?

    Firstly, I missed out on this 'deal' by about 1 hour when no more orders were been taken, I won't lie, I was gutted!
    Still, I was excited to see if Dell would honour this, but we've all been here before and these genuine price errors are seldom honoured (It's why most companies have a clause in their T&Cs about it).

    Seeing Dell's review board plastered with heaps of 1-star reviews because it wasn't honoured is pretty disgusting and disappointing to see.

    Be a better person.

    • Clear on 19/09/2022 - 10:24
      +7

      Uncovering that a few long term members with a lot of deals are some of the worst of this community it seems.

    • OzBerghainer on 19/09/2022 - 10:37
      +4

      lets be real and not pretend that dell really care about their review site, or that it will make any difference to their business.

      • Ethan Bargain-Hunt on 19/09/2022 - 11:27
        +1

        I work for a company with over 2000 employees, and brand reputation (namely trust) is hugely important. Product Review is a site our marketing team frequently looks at and even tailors socials posts towards. They definitely care even with the decision they've made (albeit the company I'm at maintains a near 5 star average). I'm not defending Dell in the slightest btw. In fact I'm kinda hoping they do a backpedal and honour this just to see how those who ripped into them for a price error (not the first or last we'll see) would react.

        • TheCandyMan2020 on 19/09/2022 - 11:44
          +1

          I know Miele for example often contact people who leave bad reviews and offer to resolve their complaints in return for removing the bad review….

      • Ughhh on 19/09/2022 - 11:55
        +3

        It's gives ozbargain a bad name imo. I don't mention anything about ozb irl incase people think I'm that type.

    • No Child Support on 19/09/2022 - 11:01
      +4

      Its funny to see how entitled someone gets with these blatant price error deals.

      Doubt Dell cares about their online reviews but its more telling on someone that went to the effort of creating an account to leave a bad review just because the deal wasn't honoured lol

  • McMaferMur on 19/09/2022 - 10:24

    https://www.productreview.com.au/listings/dell-australia

    https://www.productreview.com.au/listings/lenovo

    same thing with lenovo so i think 1 star is pretty normal

    • Clear on 19/09/2022 - 10:24
      +1

      Same with OzBargain. Sockpuppets who get done.

      https://www.productreview.com.au/listings/ozbargain

      • edfoo on 19/09/2022 - 10:49
        +4

        Wow, I didn't know OzBargain is rated so low (2.8 stars). Must be those sore losers who did not get their price error deals negging this website too, not just negging the sellers.

        • RSmith on 19/09/2022 - 10:52

          If you cared to read the 1 star reviews, most are about the other users and mods.

    • RSmith on 19/09/2022 - 10:27

      Publicity stunt… as it says towards the end of the video.

    • F11HLL on 19/09/2022 - 10:30
      +2

      We all know which Ozbargin member is the angry guy!!

  • kaio13 on 19/09/2022 - 10:45

    Where's my cancellation email?

    • sobriety22 on 19/09/2022 - 10:48
      +2

      Imminently coming, just like mine, I am still yet to receive mine.

  • dirtyhen on 19/09/2022 - 10:57
    +2

    I think mod should close this endless and pointless discussion off.

    Let’s move on guys.

    • rhyso on 19/09/2022 - 11:07
      +7

      dirtyhen is Joseph confirmed

    • RSmith on 19/09/2022 - 11:18
      +1

      Price error threads usually become forum posts, but looks like the mods have hit the snooze button on this one.

  • pharcyde on 19/09/2022 - 11:22
    +5

    I have officially taken Muzeeb off my Christmas card list.

    • Heaps for Cheaps on 19/09/2022 - 12:37
      +2

      He doesn't celebrate Christmas, so it would have been offensive to send him a card.

  • DellDealLols on 19/09/2022 - 11:32
    +17

    I never expected to get the pricing error honored.
    But it is interesting to me just how broken this process has been.

    A pricing error stays up for ~ an hour
    A significant enough number of people order it that Dell consider not honoring the price to be the more sensible business option than the wave of good PR from nerds that will talk incessantly about their great deal.
    An email goes out asking people to reach out if they have any questions, with no information on how to send Dell questions.
    The email address used doesn't accept email and responds with a Bounce-back
    If you contact the support number on the order page for your order that is still active they'll tell you it's a sales issue and they can't help.
    So far I haven't found a sales person that can help either and the support agent I spoke to was unable or unwilling to put me in-contact with someone who could assist.
    At this point in time I still have an active order and money allocated in my purchasing method to a pending order from Dell.

    No matter what side of this deal you're on I think we can all agree Dell really need to have a serious discussion internally about how bad their error handling processes are.
    2 days to send out any kind of confirmation is pretty poor form.
    Not leaving any support number is poor form.
    Not leaving alternative purchase options is poor form.
    Not cancelling the payment for order(s) is poor form.
    Not having your support line able to support a customer is really poor form.

    • Nathw on 19/09/2022 - 11:46
      -3

      Lol how dare you. You’re such a bully.

    • TheCandyMan2020 on 19/09/2022 - 11:49
      +5

      100% excellent points

      • email looks very unfinished - including the reference to “Internal Use – Confidential”
      • pretty poor that they say reach out, but then don't tell you how and email bounces back

      Given they chose to contact buyers via email, surely they should provide an email to reply to. It wouldn't be hard to set one up temporarily, get the flood of complaints, deal with them and then close the email.

      Suggestions include:
      [email protected]
      [email protected]
      [email protected]

      • DellDealLols on 19/09/2022 - 12:00
        +8

        The second point is the one that sticks out to me.

        It's particularly bad faith to claim you're open to feedback while not having any channel to provide feedback.
        While I'm sure this is just incompetence, that isn't something that Dell should just accept internally.

        The pricing error isn't much of an issue, it happens, however all the processes surrounding customer experience when something goes wrong need pretty serious review.

        It seems like they're just winging it, which for a company the size of Dell is absolutely not going to meet customer expectation, which they probably don't care too much about as the majority of their business is enterprise. But at the same time why have a customer experience team if they're not effective ?

        It's also crazy to me that there's seemingly no process for passing a support request from one team to another when a given team can't support a customer. lodging a ticket and getting back to the customer is pretty standard.

    • thedean on 19/09/2022 - 12:38
      +1

      More than that, how do they not have processes to prevent publishing of such low prices to their production environment.
      If you have automation to prevent orders being processed below a certain GP% (as one person here suggested they did), then why not have that process to prevent batch pricing being pushed down to the website?

      People play out like Dell is the victim here, but there must be some serious inertia to change internally at Dell if they can make this mistake many times (and be fined in Taiwan), and yet still continue to make it?

      Are we now as consumers supposed to assess if a deal is reasonable every time before we make a purchase on the Dell website now?
      Dell obviously doesn't deserve the abuse, and the community is a little obsessed, but Dell obviously have an issue they need to address here, not us as consumers.

  • DuffGardensHurrah on 19/09/2022 - 12:15
    +8

    I've spent the last 2 hours (literally) on Dell phone support. It's the first time i've called (wanted to know what's going on with my order of 1 monitor).

    The person I spoke with said that the internal team are still discussing what to do with the orders that came in on friday, and that they'll be getting back to people who ordered once they've made that decision. My guess is sometime today.

    I also received the cancellation email like the rest of you did over the weekend. Hold the line folks. This show aint over yet.

    • FDA2021 on 19/09/2022 - 12:16
      +4

      So why did we receive cancelation emails if they haven't even decided yet? It seems like they've already made their decision

      • DuffGardensHurrah on 19/09/2022 - 12:23
        +1

        could be several plausible reasons - my guess is that someone on the weekend sent that email out trying to (hopefully) smooth things over with customers who were affected. But this sort of decision needs to be made by another internal team who are now up to speed on the problem and doing their thing, regardless of what comms were already sent out.

        Just a theory could be completely off the mark.

    • zeoko on 19/09/2022 - 12:19
      +4

      I don't think many Dell employees would be across the fact that emails have already been sent especially maybe it was over the weekend. I think the decision has been made already. Let's not get our hopes high and let us all move on.

    • RSmith on 19/09/2022 - 12:26
      +4

      It's over… https://www.ozbargain.com.au/comment/12689483/redir

    • unfinishedsentenc on 19/09/2022 - 12:39
      +4

      5 stages of grief: denial, anger, bargaining, depression, acceptance.

      You’re at the bargaining stage right now.

  • SleepyBargainHunter on 19/09/2022 - 12:16
    +6

    Yes, Dell could have handled this situation better. But, it doesn’t give anyone a right to abuse customer service workers in hopes of getting the price error honoured. They literally have no power in this situation and Dell’s position is now very clear. Some of you need to get over it now and stop acting like entitled children. Everyone here knew it wasn’t going to be honoured. I honestly thought that most people here were just having a laugh at the situation, but apparently that wasn’t everyone.

    • paracaps on 19/09/2022 - 13:06
      +4

      It's a little sad to see how serious some people in the ozbargain community are taking this matter.

      Abusing Dell staff, writing up poor reviews, really ??

      Pricing errors do happen, sometimes you may be lucky, most times especially when there is $1k + difference you'll probably have your order cancelled.

      Fortunately for Dell they are not a small company, if they was a small company receiving all the bad reviews from certain members in the community that would be a huge setback and could potentially cause the company to go out of business.

  • I Smell Pennies on 19/09/2022 - 12:40
    +5

    Muzeeb reading all your comments like 👁️💧👄💧👁️

    • RSmith on 19/09/2022 - 13:00
      +6

      So looks like mujeeb is not getting abused. Wonder if there is a truth to the statements that people are abusing the CSA's. Majority of ozbargainers won't do this. Leaving negative reviews for the company doesn't equate to abusing staff.

  • squaredonut on 19/09/2022 - 13:23
    +1

    Kind of sad how some people's reactions and responses feel so entitled.

    For the record, I did order like two of them, I know 1000% it wouldn't be honoured, but just the off chance and also what they might end up providing as a good gesture, i.e. discount code.

    But hey if I get absolutely none of that, move on. Why would anyone be so upset or butt hurt by how bad their internal systems are, how they can't manage prices, etc etc. They didn't even take any money from you yet until it's delivered.

    • DellDealLols on 19/09/2022 - 13:39
      +1

      I'm not upset but I am interested in some level of response from Dell.

      Partly for the lols.
      Partly because I can't think of an example of a worse example of miss handling of customer experience from an enterprise this large.

      While I agree no one should ever be abusive to staff, any of that is on Dell's end I think.
      A customer experience rep should have been assigned and their should have been a clear option for communication to them.

      A mailbox with "issues@dell" and a quick Automated phone message update could have seriously mitigated what I'm sure has been a disaster for customer service today.

      The fact that there's seemingly no process for incident management at Dell is something that is fascinating to no end.

  • Zythyx on 19/09/2022 - 13:34
    +1

    For people who paid via PayPal pay in 4 (like myself), I've already had 1/4 of the price paid for. I got the cancellation, but how does PayPal deal with it? Do I need to contact them and tell them it's cancelled and get the money refunded?

    • paddywide on 19/09/2022 - 13:39
      -2

      Try to argue it, since you have made a payment(even it is partial). That means Dell agree with your sale contract. Try to discuss with ACCC with your case.

      • Clear on 19/09/2022 - 13:44
        +2

        ACCC don't investigate individual claims and sellers are allowed to cancel orders for price errors.

    • DellDealLols on 19/09/2022 - 13:44
      +1

      This is actually interesting.

      I'd assume once Dell actually cancels the order on their side paypal will issue a refund.

      If you're worried right now I'd contact Paypal support and tell them where you're at the order has been cancelled in email but is still live and ask them how it will be handled.

      I wouldn't bother with Dell I've had no luck getting them to confirm if or when they're cancel my pending charges.

    • tharlow on 19/09/2022 - 13:54

      Pay in 4 T&Cs mention that the first payment is considered to be a non-refundable deposit. But, fear not, you can still pick up this amazing monitor for RRP less your deposit

    • kc7 on 19/09/2022 - 14:23
      +2

      Dell reports to PayPal that the order has been cancelled/refunded. PayPal returns you back whatever you have paid so far. Simple standard process, source: dealt with similar situation in the past.

  • paddywide on 19/09/2022 - 13:37

    It is absolutely normal to feel upset for those who bought but not to be honoured. Why those people keep laughing/educating those people. When you see something has big discount and you buy it. You will expect you have completed a purchase and wait for the delivery. Then the seller said it is price error. you will definitely feel upset. How hard to be understand? That's why some company will honour the sale even they don't have to.

    Price error. Literally, it is an error. That is why people have negative feeling.

    • zeoko on 19/09/2022 - 13:49
      +5

      Let's not be naive and think we never thought this would not be honored. It was a part of discussion from the beginning that this could not be honored. The negative emotions are not justified really.

    • tharlow on 19/09/2022 - 13:55

      I think it’s being honoured — I mean, we’re all still talking about it…

    • Nathw on 19/09/2022 - 13:57

      Haters gonna hate

    • SleepyBargainHunter on 19/09/2022 - 13:59
      +4

      You can feel upset. I don’t think it’s very justified in these circumstances, but feelings aren’t very rational. The problem lies when you pester customer service workers because of these irrational emotions. I mean look at a past comment you made that I responded to. This is what you said:

      “We can pay it by EFT manually, the payment detail is in the first email you received. And talke to the support that we have paid. Give them extra work to refund. Hope this can force them to honour.”

      Your suggestion was to annoy the Dell’s customer service workers to try to force them to honour the price error. Can you not see how toxic this is? These people are just doing their job and likely have no power in this situation. Not to mention that this was a dumb suggestion because you never know how long the refund will take to be processed.

      Lots of people on Ozbargain seem to be abusing Dell’s customer service team and it is incredibly disappointing how entitled these people are.

      • paddywide on 19/09/2022 - 14:12

        That's my previous comment, nothing related to this one.

  • thedean on 19/09/2022 - 14:08
    +17

    So I forwarded the cancellation to my account manager at Dell as a business customer quering if they could assist to do at least a decent price (because I kind of want it now).
    He apoligised and emailed me a quote for $2614.70 delivered for the monitor, with a link to pay via CC.
    RRP is $2500, and it's $1800 on Amazon.

    What a journey, and they wonder why I don't use their accounts team and just buy from the website direct.

    • Tomhaigh1 on 19/09/2022 - 14:09

      quite interesting :D

    • zeoko on 19/09/2022 - 14:09
      +2

      Hehe .. decent price. They need a dictionary.

    • DellDealLols on 19/09/2022 - 14:33
      +6

      This is the first believable "I talked to my Dell contact/account manager" story in this thread.

      My experience with Dell's account managers is that they have 0 interest in any hardware outside the rack room unless the volume is crazy high like the 10k devices range.

      • thedean on 19/09/2022 - 14:42
        +1

        Their small business team is entirely unnecessary.
        They complain when you order online without them, yet when you try order through them the prices are either higher than online or the same.

        • Clear on 19/09/2022 - 14:59
          +1

          For small business it's usually better to establish an account with Dicker or Ingram where you can often get Dell for a lot less than their small business team.

      • cnut on 19/09/2022 - 16:13

        So I reckon there’s about 10K thirsty OZbargainers who would want a deal on this monitor. We should all get together and see what deal they can do for us.

        Say, I don’t know, $250 a pop? 😆

    • Clear on 19/09/2022 - 14:57
      +1

      He apoligised and emailed me a quote for $2614.70 delivered for the monitor, with a link to pay via CC.

      Mine was offering around $1600 which still isn't the best price. Seems you're not spending enough dollars :P Then again I work for a national company spending big bucks on enterprise gear.

      • thedean on 19/09/2022 - 15:26

        Well the team could have had XPS's, but all of them prefer MacBooks pros.
        Probably blame intel at this point.

  • soaringphoenix on 19/09/2022 - 14:23
    +1

    Reply from customer service:

    Dear X,

    Thank you for contacting Dell Customer Care.

    We are very sorry, there was a pricing error on the Dell Alienware 38 Gaming Monitor - AW3821DW.

    We have fixed it, so it is now available for sale at [at that price/as advertised].

    Thank you for choosing Dell.

    • TheCandyMan2020 on 19/09/2022 - 14:35

      What exactly do they mean "it is now available for sale at [at that price/as advertised]."

      I can't see it for sale on Dell.com at all - under either the personal or business site.

    • based on 19/09/2022 - 14:35
      +1

      Lol no it isn't, it's still taken down from their site

  • RSmith on 19/09/2022 - 14:50
    +8

    I think after the discussions for nearly 3 days internal team came to the following conclusion regarding ozbargainers: eff off

  • TheCandyMan2020 on 19/09/2022 - 15:02

    My Dell relationship manager said that if somebody wants to email a complaint they should direct it to:

    ANZ_Care_Corporate <[email protected]>

    • evasive on 19/09/2022 - 17:54
      +1

      They are useless.

      Thanks for your response!
      This order will not be honored due to pricing error on the monitor.
      Incase if the amount is deducted payment will be refunded within 7-9 Business Days to the original mode of payment.
      Request you to place a new order Online.
      We are very sorry, there was a pricing error on the monitor.
      We have fixed it, so it is now available for sale at [at that price/as advertised].

  • FDA2021 on 19/09/2022 - 15:27

    So what is everyone doing in this situation? Are we contacting support or leaving the order as is? My payment is still pending

    • McMaferMur on 19/09/2022 - 15:29
      +5

      tomorrow at exactly 10am we all march to DELL store/warehouse depending which city you are, to sit and demanding talk with the managers

      • [Deactivated] on 20/09/2022 - 10:01
        +8

        where is everyone?

        • Ginger1 on 22/09/2022 - 09:17
          +2

          How did it go?

      • easternculture on 22/09/2022 - 12:51

        Is this an anti vaxxers protest deja vu

        • McMaferMur on 22/09/2022 - 13:00

          we march to support price error and anti muzeeb

  • Top G on 19/09/2022 - 15:29
    -11

    This is simply unacceptable behaviour from Dell there needs to be some sort of compensation

    • RSmith on 19/09/2022 - 15:34
      +10

      Maybe a Chupa chup to each person impacted.

    • whitepuma on 19/09/2022 - 15:38
      +12

      compensation for what?
      For damages? this didn't cost you anything, i don't even think they took money
      For wasting your time? How much time did it take you to place the order? do you really expect them to compensate you for that entire minute of your life?

      The Karens are real here.

      Cmon people, it was fun whilst it lasted, but Dell's actions after the price error are all completely legal and expected. for more info on if it's legal to NOT honor a price error, see my previous comment

      • Clear on 19/09/2022 - 15:42
        +6

        The Karens are real here.

        Negs on your comment have proven this to be true.

        • whitepuma on 19/09/2022 - 15:44
          +12

          Their the sort of people that lowball people on FB marketplace, then when the seller declines the offer they say "Thanks you just ruined my child's birthday, now they are crying"

        • paddywide on 19/09/2022 - 15:45

          You have very outstanding on the understanding.

          • Clear on 19/09/2022 - 15:47
            +1

            @paddywide: Let me know how your case with the ACCC goes.

            • paddywide on 19/09/2022 - 15:51

              @Clear: Wrong assumption. I won't lodge a complaint on ACCC.

              • Clear on 19/09/2022 - 15:52
                +2

                @paddywide: That's the spirit. It wouldn't go anywhere.

      • Heaps for Cheaps on 19/09/2022 - 16:45
        -4

        I pre-sold a monitor on Gumtree and need to ship it…

        • RSmith on 19/09/2022 - 17:07
          +1

          Contact Dell and ask them to change the address to the one of gumtree buyer. You won't need to stress about getting it delivered.

  • superforever on 19/09/2022 - 16:02

    Dell site still didn't show cancelled.

  • soaringphoenix on 19/09/2022 - 16:07
    +8

    I received an SMS staying that my order has shipped through Star Track. I also have a packing slip.

    Dell wrote to me stating:

    We were unable to cancel this order.

    However I have Stop Shipped this order and informed logistics not to deliver this order.

    Incase if carriers happens to deliver this order please reject the order by not accepting it.

    Once I get confirmation I will proceed with the refund.

    • cyrax83 on 19/09/2022 - 16:09

      Was this a full price order?

    • KegofCanz on 19/09/2022 - 16:09

      Huge if true

    • TheCandyMan2020 on 19/09/2022 - 16:17
      +1

      Muzeeb power!!

    • FDA2021 on 19/09/2022 - 16:18

      What time did you order?

    • tc2 on 19/09/2022 - 16:18
      +1

      sure……`

    • RSmith on 19/09/2022 - 16:20

      Incase if carriers happens to deliver this order please reject the order by not accepting it.

      You can reply to Dell that I will let my Rottweilers loose on the Star Track courier if he approaches my property.

    • beefmaster on 19/09/2022 - 16:25

      They can keep the money, no need to refund. Will happily accept the monitor.

      Just pretend you did not read their email and if the monitor arrive then accept it.

    • david c88 on 19/09/2022 - 16:25
      +3

      That is interesting. I got a notification on the AusPost app an hour or two ago that something is coming to me via Startrack but I haven't ordered anything else. It just says ready for processing so far (so not in the Startrack network, just paperwork must have been generated). Haven't received any emails regarding it though and the order status on the Dell website is still just received. Might be unrelated entirely to Dell but just found the timing interesting since I have no idea what else it would be.

      • damo3032 on 19/09/2022 - 16:38
        +1

        This has happened to me too. Labelled as "E-Commerce". I had the same thought - very strange

        • david c88 on 19/09/2022 - 16:41

          Yeah, mine sent by "E-Commerce" too.

        • Thunder-Wombat on 19/09/2022 - 16:48
          +1

          e-commerce may be samsung stuff, I just had 15 items appear from delivers over the last year of samsung products

      • niknikniknik on 19/09/2022 - 16:43

        Also got something from "E Commerce"
        Edit: date doesn't seem correct, says 14 Sept. No clue what it is.

      • Ughhh on 19/09/2022 - 16:45

        Just checked my Aust post app, got something from e-commerce too!

        • TheCandyMan2020 on 19/09/2022 - 16:53

          So I assume you guys all did the Muzeeb

          I know Phoenix did

          Muzeeb is worth his weight in gold.

          • Ughhh on 19/09/2022 - 16:56
            +1

            @TheCandyMan2020: I never started a chat with Dell /Muzeeb btw. I've left it as is. It's like playing roulette, except theres no real loss and the ball is still spinning after 3 days.

            I haven't bought anything from Samsung as well.

      • yoshi678 on 19/09/2022 - 16:54
        +2

        I got this notification too.
        But said delivering to westfield parramatttta shop 2119.
        And I search the shop 2119 in parramatta westfiled, it is samsung shop….

      • thedean on 19/09/2022 - 16:57
        +2

        There seems to be a bug with AusPost / StarTrack backend.
        I got all of these too, as well as a friend. All past dated.

        • BargainsGrabber on 19/09/2022 - 16:58
          +1

          My AusPost app is still empty :(

      • McMaferMur on 19/09/2022 - 17:42

        Same! Startrack!
        Wohoooooo god of dell is listening to me

        • BargainsGrabber on 19/09/2022 - 17:48

          Did you chat with Muzeeb? Not too sure if initiating the chat with Dell had cause my order to be cancelled

        • FDA2021 on 19/09/2022 - 17:49

          Did you receive the message from Dell too?

      • Benoffie on 19/09/2022 - 21:54
        +2

        Apparently, there was an issue with the Aus Post app where old deliveries were showing for some people.

        https://whrl.pl/RgvQWJ

        Sorry, it doesn't look like it's your monitor :(

    • NonSense on 19/09/2022 - 18:16

      Lol

    • superforever on 20/09/2022 - 10:32

      Incase if carriers happens to deliver this order please reject the order by not accepting it.

      If you paid $249 why would you do that?

  • Ragnarok1982 on 19/09/2022 - 16:48
    +2

    You can only hope all orders are sent to logistics automatically the other day and they don’t give a f bout the pricing since their work is just to pack n send. Dell staffs must be smoking some heavy stuff to think that customer will reject the item if it is sent out … hahahaa
    “Pls reject our $3k monitor and we will refund u $300..”

    • jt90 on 19/09/2022 - 17:36
      +2

      At the same time, if you were a courier and knew of the option that you didn't have to deliver a lot of these bulky monitors then you probably choose not to. It is not hard to reroute or issue new directives based on tracking numbers.

      The odds are stacked against buyers if the directives of stop shipping are true. Good luck to those who got the notification, you got to hope the courier messes up.

  • Adrenal1ne on 19/09/2022 - 17:10
    +2

    Oof yep it's definitely over. My order number is now invalid. GG everyone :)

    • Adrenal1ne on 19/09/2022 - 17:53

      Nevermind. For like 30mins my Dell order number was invalid on the website and now it's back in the "received" status.

      • McMaferMur on 19/09/2022 - 18:23

        Yeah they sent cancellation emails yesterday morning, more than 24 hours our order is still there on website? Weird. Should be easy press delete

  • evasive on 19/09/2022 - 18:01

    Looks like those who got it confirmed and startracked by Muzeeb will receive it :/

    • BargainsGrabber on 19/09/2022 - 18:06
      +1

      We're the unlucky ones :/

      • Heaps for Cheaps on 19/09/2022 - 18:08
        +2

        IDK, there seems to be a lot of red herrings in this thread. I don't know what is real vs what isn't…

      • evasive on 19/09/2022 - 18:19

        I've tried the complaints department. They won't honour it. However if you were lucky enough to get it manually confirmed you'll get it, just ignore their advice to not accept the delivery. Sucks to be us lol.

        • TheCandyMan2020 on 19/09/2022 - 18:44
          +1

          Complaints department?

          You did well to find them.

  • TheCandyMan2020 on 19/09/2022 - 18:26

    Well played to those who are getting Startrak deliveries via Muzeeb.

    Good joss.

    • McMaferMur on 19/09/2022 - 18:28

      Now another plot.. muzeeb got sacked but then get a job as startrack ceo!

    • hawkeye93 on 19/09/2022 - 18:28

      Who’s Muzeeb?

      • McMaferMur on 19/09/2022 - 18:28

        Cousin of Beezum

      • TimeOrMoney on 19/09/2022 - 19:09

        Dealbots in disguise.

  • McMaferMur on 19/09/2022 - 19:06

    Ok to thicken the plot… this is few digits of my tracing number on aus post app:

    MQVxxxxxxxxxxxP00001

    • meong on 19/09/2022 - 19:07
      +3

      that cant be Dell haha

      Dell always use Startrack that starts with SCSZ

      • McMaferMur on 19/09/2022 - 19:08

        Hmm but i dont anything else pending delivery.
        The boozebud is at post office ready to collect

      • zeoko on 19/09/2022 - 19:09
        +1

        Not when Muzeeb is involved.

      • Ughhh on 19/09/2022 - 19:09
        -1

        Mine starts with MQV too, and says "Service: StarTrack" in the Aust post app.

    • niknikniknik on 19/09/2022 - 19:55

      Also got MQV…

  • boxall on 19/09/2022 - 19:09
    +2

    Got 4 from e-commerce - 8 Nov, 9 Nov, 19 Nov and 9 May…..don't think it is Dell related based on some very old or future dates.

  • Heaps for Cheaps on 19/09/2022 - 19:11

    It looks like MQV is the tracking code assigned to parcels originating from the Gay Porn Home Shopping Network

    • McMaferMur on 19/09/2022 - 19:25

      Thats Cheaps imagination, Heaps….

    • thedean on 19/09/2022 - 20:01
      +2

      God I thought my order would never be dispatched! Finally.

      • Ughhh on 19/09/2022 - 20:36
        +1

        Cheaps had to do quality control and test them all before dispatching.

  • 456 on 19/09/2022 - 19:48
    +2

    Should be a Dell ebay promo tomorrow if anyone is still interested….

    • Adrenal1ne on 19/09/2022 - 19:52
      +2

      For $1300? :P

    • thedean on 19/09/2022 - 20:04

      Any decent laptops?

    • Heaps for Cheaps on 19/09/2022 - 20:05
      +1

      Can you explain more? Is it anything to do with this deal?

    • RSmith on 19/09/2022 - 20:05
      +1

      Called it yesterday… https://www.ozbargain.com.au/comment/12686865/redir

    • GenghisGun on 19/09/2022 - 20:10
      +2

      Don't………..don't give me hope

      • Heaps for Cheaps on 19/09/2022 - 20:12
        +1

        It won't be the $250 deal for sure, it MIGHT be an extra $100 off, so maybe $1650

        • GenghisGun on 19/09/2022 - 20:13
          +3

          Yeah they could list it for $1k and the gang will scoff at it lmao. I don't think the people buying it at $250 are the same crowd as those who would actually buy it on a decent fair sale

    • kaikor on 19/09/2022 - 20:45

      They might call this 'We R Sorry' deal tomorrow.

      • RSmith on 19/09/2022 - 20:48
        +2

        Coupon code : OZBFOFF

    • superforever on 20/09/2022 - 10:52

      Not a good time to have another Dell eBay promo, sales will down down down.

  • OzBerghainer on 19/09/2022 - 20:01
    +4

    The E-commerce auspost notifications are unrelated, to old samsung deliveries in the system. Happened to people totally unrelated to this Dell saga

    • RichardL on 20/09/2022 - 14:47

      Can confirm the same. Got a Auspost notification yesterday and traced it back to an old Samsung Order from November last year.

  • neonlight on 19/09/2022 - 20:15
    +2

    Knew this was a waste of time. Still don’t understand why people bother trying. You do know companies will just not process your order they have every right to do so

    • Heaps for Cheaps on 19/09/2022 - 20:21
      +7

      You miss 100% of shots you don't take.

      • Jaduqimon on 19/09/2022 - 20:30
        +1

        u also miss 100% if there was no basket to begin with.

        • froogletom on 19/09/2022 - 21:21

          u also miss 100% if shaq defending

      • neonlight on 19/09/2022 - 21:51
        +1

        Big Companies that honour pricing error they don't exist any more. They won't make a loss so to speak. Don't waste your time

        • FireRunner on 20/09/2022 - 20:35

          There’s been a few orders that got through.
          Not mine sadly

      • tomsco on 20/09/2022 - 07:58
        +1

        -Wayne Gretzky
        —Michael Scott

    • TheCandyMan2020 on 20/09/2022 - 13:05

      Yeah huge waste of time for those people taking delivery of their monitors today!

  • RSmith on 19/09/2022 - 20:33
    +7

    “The greatness of a nation and its moral progress can be judged by the way its animals are treated.” - Gandhi

    “The greatness of a company and its moral progress can be judged by the way its customers are treated - especially after price errors” - RSmith

  • Cheaplahcoolguy24 on 19/09/2022 - 22:46

    Most civil ozbargain discussion right now

    • edfoo on 19/09/2022 - 23:59
      -5

      At least they were prepared to buy and pay those toilet paper at full price. Not at 90% discount and bitch about it like a few here.

      • RSmith on 20/09/2022 - 06:49
        +3

        Who wouldn't like to buy a product at 90% discount?

      • Heaps for Cheaps on 20/09/2022 - 09:54
        +2

        So treating each other and staff like pieces of crap is OK because they paid full price… Pushing 90+ year old women into racking is not ok because you 'were prepared to buy and pay those toilet paper at full price'.

  • based on 20/09/2022 - 10:14
    +2

    $1724 on their eBay now with the 20% off, no thanks

    • FireRunner on 20/09/2022 - 20:49
      +1

      What are they doing selling the monitors on eBay?!?Those are rightfully ours!!!!

  • eciuj on 20/09/2022 - 11:07
    +11

    I knew this wasn't going to be honoured, the funds never left my credit card, and yet I can't help but feel disappointed in Dell. If they gave a discount code, even a small one, it would show they are trying to make amends. Instead they just gave us the bird.

    • neonlight on 20/09/2022 - 20:48

      That’s just how it is don’t feel too entitled for anything when you found their mistakes they won’t reward you anything

  • cakez on 20/09/2022 - 11:21
    +6

    My order's out for delivery today, fingers crossed lads its gonna be an empty box.

    • OzBerghainer on 20/09/2022 - 11:29

      lmao imagine if there just troll shipments from Muzeeb

    • cyrax83 on 20/09/2022 - 11:30

      Looks like atleast one of us here will get one!

    • eauvert on 20/09/2022 - 11:35
      +1

      Can I ask whether you contact Dell to proceed your order? Have you got shipping email? Sorry for lots of questions.

    • superforever on 20/09/2022 - 11:39

      Are you sure not the bugs from Auspost app?

  • dkinc on 20/09/2022 - 11:32
    +6

    Pleased to report that my two 27" 4K monitors just got delivered.

    • eauvert on 20/09/2022 - 11:36

      Can I ask whether you contact Dell to proceed your order? What time did you order? Sorry for lots of questions.

      • dkinc on 20/09/2022 - 11:39
        +1

        I went onto chat with Muzeeb (as mentioned by others). Ordered at 8:13 am and 8:32 am.

        • eauvert on 20/09/2022 - 11:40

          Thanks! So you placed two seperate orders and got Muzeeb to reissue them?

  • huntbargain1509 on 20/09/2022 - 12:22
    +16

    ThanksOP for the tip off, been on this site site since 2016, first time took a chance

    Got delivered the AW3821DW this morning

    • DellDealLols on 20/09/2022 - 12:25
      +6

      I actually laughed at the fact that this is your only post, a 6 year old accounts first post … solid commitment to trolling right there.

      • meong on 20/09/2022 - 12:27
        +3

        Coming from an account that was created solely to troll this deal post?

        • DellDealLols on 20/09/2022 - 12:41

          Hey man the 6 year old account is way more impressive.

          I'm showing my respect here.

    • KegofCanz on 20/09/2022 - 12:41
      +1

      Pic?

    • MRFeatherbottom on 20/09/2022 - 14:11
      +1

      Ditto, got two cancellation emails on Sat and Monday.
      That wait for the Startrack delivery hit hard.
      My Startrack search is showing delivered, but the dell one still just says 'shipped'. Is yours the same?

      Ps this screen is giving me vertigo

      • MRFeatherbottom on 20/09/2022 - 14:51

        Scrap that, just ticked over to delivered! Surely we're safe now….

  • TheCandyMan2020 on 20/09/2022 - 13:00
    +1

    Well played to those who got their monitors via Muzeeb.

    Sadly my own order was cancelled, it did briefly go to confirmed but then it was cancelled. I was foolish not to speak to Muzeeb.

    I am glad some people benefitted from this deal.

    • leeroys_dad on 20/09/2022 - 13:05

      my order still shows as received

      • Kugz on 20/09/2022 - 13:07
        +2

        Yeah I got the cancellation email but both orders still say “Received”. Has anyone’s changed to “Cancelled” yet?

      • FDA2021 on 20/09/2022 - 13:08
        +1

        Same here, I think its the same for everyone

        • superforever on 20/09/2022 - 13:36
          +1

          Same still no cancel in the order status, can we still talk with Muzeeb ;-)

          • BargainsGrabber on 20/09/2022 - 13:37
            +6

            @superforever: I tried calling Dell support but they keep passing me to the sales team, which then they hung up. Called 3 times, hung up 3 times during the transfer to sales team.

            Totally unprofessional tbh

            • FDA2021 on 20/09/2022 - 13:40

              @BargainsGrabber: Have you tried live chat? Or is it still unavailable

              • superforever on 20/09/2022 - 13:46

                @FDA2021:

                Have you tried live chat? Or is it still unavailable

                No live chat with order status.

              • BargainsGrabber on 20/09/2022 - 13:51
                +1

                @FDA2021:

                I am so sorry xxxx , we do not have access to reissue the IRN number . I would kindly request you to contact customer care team

                That is an already purchased item xxxx , we cannot reissue it . We can only help you with a new purchase .
                Price has been updated now and I can only help you with the purchase with new price

                -.-

            • amityaaron on 20/09/2022 - 15:08

              @BargainsGrabber: I got bounced around by a few different people.
              Last call was with someone who i could not undersyand at all, but seemed to have all the information.

              Sadly he bounced me to the generic 1300 number so im giving up haha.

              Will try yolo email them now.

  • DonkyWonky on 20/09/2022 - 14:28

    My order is still showing as received, never got a cancellation email, I haven't and I probably wont contacted support either, just playing the long game lol.

    • inDahoud on 20/09/2022 - 14:32

      I’m in the same boat, I might try give them a call tomorrow to change address

      • DonkyWonky on 20/09/2022 - 14:37

        Actually changing address or shipping elsewhere in the hopes the order will be processed?

  • Thunder-Wombat on 20/09/2022 - 14:48
    +2

    For those that have their orders still as received and never being cancelled. Dell has a script that stops orders from going to confirmed if they are under a set price, to stop price errors occurring and charging people only to refund the money. The only way to bypass this is to have a sales person enter the order as it bypasses the script, but this method is gone now as none of the sales people will assist you with it.

    • DellDealLols on 20/09/2022 - 14:56
      +5

      Specifically the sales people CANT assist you with it because the product doesn't exist on the store.

      This is why the product was removed from the dell store front.

      The rumor is that Dell don't have a process that can effectively deal with the scale of the mistake so as a stop gap to prevent any orders being confirmed and processed they've revoked the item from the store page and it will stay that way until they've remediated the issue.

      The growing problem they're facing is that people have money that HAS been charged or has been placed on "pending" as in allocated from debt accounts and inaccessible but not actually sent to Dell and their customer base haven't been told when they should expect this money to clear.

      Leading to a ton of support calls and chats that end in

      "Yes the product had pricing error which resulted in cancellation. It cannot be charged again as the product itself is not available anymore. So, We do not have access to the order. I request you to drop an email to customer care team. You can call them on AU 1300 655 533 NZ 800 941 128 Monday–Friday: 10 a.m.–7 p.m. email [email protected]"

      • BargainsGrabber on 20/09/2022 - 15:15
        +1

        Every time I chat to someone on Dell, they’re saying the same message as above. I called the number that they gave and customer care team are reading a script saying basically no, you’ve to place a new order blah blah. If you say yes to transfer to sales team, they’ll just hang up your call.

        Until Dell sort this mess up and improve their handling of this poorly managed situation, I won’t be giving Dell my support and sales

        • fleetfeather on 21/09/2022 - 00:46

          I too won't be giving Dell my money if they refuse to process a 90%-off price error on one of their most expensive consumer grade monitors. They're being simply unreasonable

          • Arcticfox on 21/09/2022 - 07:48

            @fleetfeather: I know right?!?

            I plan to stamp my feet really really hard and cry into my pillow like….like… ALOT.

            I might even go to Officeworks and knock over some Dell display monitors to really bring my point home…

  • OzBerghainer on 20/09/2022 - 14:51
    +1

    Startrack slow today… cmon!

    • soaringphoenix on 20/09/2022 - 15:02
      +1

      Same here. 'Out for delivery' all day but nothing yet

    • cakez on 20/09/2022 - 15:07
      +12

      Opened the box up and its a curved 38" picture of Muzeeb

  • froogletom on 20/09/2022 - 15:01

    anyone have a link that they used for dell live chat

  • McMaferMur on 20/09/2022 - 15:02
    +2

    everyone that get the monitor, please setup gofunding website to help muzeeb… im sure you can spare $1-3 each

  • Mtbdirt on 20/09/2022 - 15:21
    -1

    Can confirm that live chat/call don’t work anymore.

    Everyone who has missed it should just move on.

    And congrats to those who have received it - can you guys stop posting it and giving everyone false hope.

  • DONGDJS on 20/09/2022 - 15:24

    Called the customer care. Cant believe the operator was driving during the call. How is this possible?

  • OzBerghainer on 20/09/2022 - 15:31
    +8

    For everyone who thought moving it manually to Confirmed/In Production on the chat with Muzeeb wouldn't work, I'm sorry to say:
    https://files.ozbargain.com.au/upload/304328/98291/image.jpg

    Happy days, bad luck to everyone who missed out. Can safely say i've achieved the hall of fame deal

    • McMaferMur on 20/09/2022 - 15:33
      +2

      show us your triple 38" curve setup accessing ozbargain website~ :)

    • rhyso on 20/09/2022 - 15:34

      Is that sitting on a Jetstar mat?

    • cheapskatehaggler on 20/09/2022 - 15:36

      would you be kind enough to share how did your Startrack / Auspost tracking ID look like?

      • meong on 20/09/2022 - 15:39

        Startrack tracking ID should have SCSZ prefix

  • meong on 20/09/2022 - 15:35
    +7

    I think it is my turn to post this and also officially thank the OP @icyidentity for the post and @Equator Tree as the first to share the order re-issue trick…

    I received mine this morning:
    https://files.ozbargain.com.au/upload/41247/98280/20220920_1…

    Hopefully by the end of today or tomorrow everyone that managed to get the order re-issued should receive their orders.

    FYI, I didn't talk to Muzeeb 😃

    • McMaferMur on 20/09/2022 - 15:36

      so you do chat and say please reissue? thats it ?

      • meong on 20/09/2022 - 15:38
        +1

        exactly as what I have shared on the forum (refer to my earlier comments)…

        After receiving the email cancellation, i didn't call or chat to Dell again… just simply accepted my fate then yesterday I received an SMS with tracking info…

        • McMaferMur on 20/09/2022 - 16:01

          oh this one by user Thunder something:

          Chat Transcript:

          ( 7m 50s ) Dell Advisor - ***: Hi Thunder-Wombat
          ( 8m 3s ) Thunder-Wombat: Hi ***, I hope youre well
          ( 8m 8s ) Thunder-Wombat: Was hoping you could please assist me. I am hoping to update my address on order AU2008-************
          ( 8m 22s ) Thunder-Wombat: Was hoping you could assist with reissuing the order or something so I can update the address?
          ( 8m 24s ) Dell Advisor - ***: Sure
          ( 8m 29s ) Dell Advisor - ***: Please allow me few minutes
          ( 9m 53s ) Thunder-Wombat: Thanks ***
          ( 11m 43s ) Dell Advisor - ***: Thank you for staying connected
          ( 12m 4s ) Dell Advisor - ***: I have emailed you a quote Thunder-Wombat . Could you please review and let me know if all the details are correct so that we can reprocess it

          • superforever on 20/09/2022 - 16:47
            +1

            @McMaferMur:

            Chat Transcript: ( 7m 50s ) Dell Advisor - ***: Hi Thunder-Wombat

            Just tried Creceda, can't help "I'm unable to access the order which is on pricing error. "

        • superforever on 20/09/2022 - 16:32

          After receiving the email cancellation, i didn't call or chat to Dell again… just simply accepted my fate then yesterday I received an SMS with tracking info…

          So you didn't chat with Muzeeb still received it? Don't give us hope :(

    • DoctorCalculon on 26/09/2022 - 21:04

      Did you pay using PayPal or directly via CC?

  • OzBerghainer on 20/09/2022 - 15:36
    +2

    we need the mods to put up a poll for who got it/didnt get it etc

    • meong on 20/09/2022 - 15:36
      +1

      im just sad that we lost the deal votes as it is now converted to a forum post…

    • superforever on 20/09/2022 - 16:34
      +1

      we need the mods to put up a poll for who got it/didnt get it etc

      Also chat with Muzeed or didn't chat at all

  • FDA2021 on 20/09/2022 - 15:39
    +4

    I'm so jealous I didn't get the chance to reissue my order in time. What's the chances I can get it reissued now?

    • cyrax83 on 20/09/2022 - 15:42
      +7

      0

  • inDahoud on 20/09/2022 - 15:49
    +1

    Wonder what will happen if we wait for the monitor to come back on the website and then try the chat/address change

    • RSmith on 20/09/2022 - 15:57

      Orders are now cancelled in their system.

      • inDahoud on 20/09/2022 - 15:58
        +1

        Mine is still as recieved + I never got the email on the weekend. Is my order just lost in the void forever then?

        • xxLegendPlayzzxx on 20/09/2022 - 16:00
          +1

          I think they would just say it’s been cancelled, I never got the email and rang them but showing up cancelled for them. Still showing received for me.

        • RSmith on 20/09/2022 - 16:01
          +1

          Mine is received as well. When I chatted with sales yesterday they told me order has been cancelled. You can try asking for an update.

          • inDahoud on 20/09/2022 - 16:03
            +1

            @RSmith: I might just wait and see when it goes back up on their shop if I can get lucky. Nothing to lose, I’m in the endgame here

        • FDA2021 on 20/09/2022 - 16:02
          +1

          I also got the cancelation email but shows up as received on the Dell website. I have no idea what Dell is doing to fix this tbh

  • Moneysaver101 on 20/09/2022 - 16:18
    +18

    This might just be me, but this doesn't seem fair if they shipped people's orders because they asked to just change the payment method or address. It should be first come first serve, honor all of them or cancel all of them.

    • Jaduqimon on 20/09/2022 - 16:20
      +13

      hahah "fair"

    • OzBerghainer on 20/09/2022 - 16:22
      +5

      its nothing more than poorly setup backends

      • Jaduqimon on 20/09/2022 - 16:23
        -20

        No those who did the work and went on chat got rewarded. So it was perfectly fair.

        • FireRunner on 20/09/2022 - 20:40
          +3

          Not everyone that went to chat got there’s, so doing the “work” doesn’t always mean you’ll get “rewarded”

  • evasive on 20/09/2022 - 16:46
    +6

    what a joke

  • dowhatuwant2 on 20/09/2022 - 16:52
    +5

    I was number 5 in the queue that night after waiting 2 hours to get my address updated but then my phone screen locked and it kicked me out of the queue. ffs

  • HairyChickens on 20/09/2022 - 17:01
    +2

    Those who got it enjoy!

    Ngl little jealous haha. I was still asleep :/

    • kaikor on 20/09/2022 - 20:40

      I wonder how many who got theirs actually enjoy it or just quickly flip it off for a big profit instead!

  • OzBerghainer on 20/09/2022 - 17:13
    -8

    This one would sting for those whos are still sitting in Received. I feel for you.
    Currently typing on my new ultrawide baby

    • evasive on 20/09/2022 - 17:16
      +1

      I'm guessing address change method no longer works over phone?

      • OzBerghainer on 20/09/2022 - 17:21
        +3

        its over.

        • evasive on 20/09/2022 - 17:39
          +3

          Yes. Even calling and letting them know that others have received their orders only results in them fishing for those IRN's/order numbers presumably to try and recover them from yous lol

          • based on 20/09/2022 - 17:54
            +2

            @evasive: How bad must their system be if they can't even track them down

    • Nathw on 20/09/2022 - 17:50
      -1

      Wow, happy for you mate. Those hypocrites must be crying like a baby right now. Enjoy~

  • Heaps for Cheaps on 20/09/2022 - 17:16

    gooone

  • rooSTAR on 20/09/2022 - 17:17

    Spoke to chat and they confirmed it’s a price error. The correct price is $1749 and all orders will be cancelled. My order was stuck in “received” when I spoke to them. Congrats all who received theirs!

    • OzBerghainer on 20/09/2022 - 17:20
      +5

      Price error? I wouldn't have known

    • evasive on 20/09/2022 - 17:39
      +3

      The correct price was $249.01 for all those who changed address.

  • OzBerghainer on 20/09/2022 - 17:27

    Anyone want an LG ultragear 27 1440p? xD

    • Magicmannn on 20/09/2022 - 17:30
      +4

      sure i'll take it at a price error rate

  • FDA2021 on 20/09/2022 - 17:37
    +3

    Spoke with live chat about the pending payments, they said it will take 5-7 business days for the order to be removed

  • cakez on 20/09/2022 - 17:45
    +1

    Waiting for those who got the monitor to get their $249 refunded anyway lol, wouldn't be surprised considering Dell's backend…

    • OzBerghainer on 20/09/2022 - 17:50
      -1

      Haha will let you know. That would defintely make it a hall of fame deal

    • easternculture on 20/09/2022 - 17:51
      +8

      But no one who got their monitor has posted a pic with proof like their username next to box or todays newspaper

      • huntbargain1509 on 20/09/2022 - 18:25
        +20

        Iam Not trying to flame or insinuate .. just sharing

        https://files.ozbargain.com.au/upload/203080/98297/a299db07-…

        • RNDM on 20/09/2022 - 18:28
          +1

          Jelly, but nonetheless, congrats. :-)

        • HairyChickens on 20/09/2022 - 18:47
          +7

          Made this account during 2016, and waited 6 years to solely hunt this JUICY bargain.

          If only the date of this post was 15/09/2022
          technically 15th in the US

          Username huntbargain1509 checks out

          Anyways happy for you and enjoy. Please let me know of the 2028 price errors

        • tomsco on 20/09/2022 - 19:39
          +4

          Dayum. Now you just need a price error for a new phone screen.

        • Ebaygiftcards on 20/09/2022 - 21:01
          +1

          Now you need to find a bargain for a new iPhone.

  • McMaferMur on 20/09/2022 - 18:30
    -2

    Anyone put on ebay yet?

    • OzBerghainer on 20/09/2022 - 19:23
      +1

      Shipping would be a killa. Box is absolutely massive

  • zeoko on 20/09/2022 - 19:43
    +8

    Thank goodness the deal got cancelled. I saved $250 this month. Yup the grapes are now sour!😂

  • shinig3mi on 20/09/2022 - 20:17
    +1

    Seems like the party is over. Can't wait to see how many negs will be on the next dell deal, and congrats to those who got it

    • superforever on 20/09/2022 - 20:24
      +4

      Can't wait to see how many negs will be on the next dell deal,

      Already have, first time dealbot didn't post it.

      https://www.ebay.com.au/e/coupon-offers/20-off-dell-storewid…

      • [Deactivated] on 20/09/2022 - 20:40
        +1

        It brings it down to their rotating sale price, nowhere near eofy pricing

      • HairyChickens on 20/09/2022 - 21:16
        +2

        Dealbot probs just want the toxicity to die down before he posts. Probs the next rotation.
        We all know what the comments will be like once a Dell post gets made.

        Posted on BAM though

  • Sheng on 20/09/2022 - 23:02
    +2

    Damn some got delivered noice.

  • F11HLL on 20/09/2022 - 23:04

    This thread is now locked - Go enjoy your lives

  • buddysayshi on 20/09/2022 - 23:10

    Congrats to all of you who received it. Cheers.

  • Clear on 21/09/2022 - 00:08
    +1

    Something is slowly in transit reaching the other end of the country for me. 50/50 it's the monitor. Hopefully I was blessed by muzeeb.

    • BargainsGrabber on 21/09/2022 - 00:50
      +1

      Nice user dp Clear haha.

      Also did you receive any shipping notification or talk to Muzeeb prior?

      • Clear on 21/09/2022 - 18:24

        Both. Shipping to Tassie is slow af so I'll see next week if I hit the jackpot.

        The thing is I already use a Dell ultrawide at work so I figure I'll just stack it above if I do. So much Ozbargain on one screen.

  • brocky2006 on 21/09/2022 - 00:11

    Mines just stuck on order received and can't click anything. No mention of cancellation

  • AusDaniel on 21/09/2022 - 01:58
    +36

    Am I wrong to feel annoyed by this outcome? While under no circumstances did I expect to purchase for this price. To find out that they honoured those who got onto the chats and not those who patiently waited? It shouldnt be a lottery system. Sales and purchasing goods are done through good business, not through a casino

    • FireRunner on 21/09/2022 - 08:09
      +19

      Yeah, kicking myself because I felt it wasn’t right to try spam the support chat. Turns out those who did get rewarded. Doesn’t feel great to miss out

      • McMaferMur on 21/09/2022 - 08:28

        yeah me too i was on the chat queue at like 10pm? but then too tired and get bored

    • manutd123 on 21/09/2022 - 09:47

      Maybe we should get Dell to charge the price difference for those that received their monitors to make it fair.

      • OzBerghainer on 21/09/2022 - 10:17

        That will go down well!

    • based on 21/09/2022 - 09:59
      +13

      I'm happy for those that got it, but I've learnt my lesson, next time I won't hesitate to hassle them to try and get pushed through.
      There was also the chance that getting reissued would make them tall poppies and make their orders easier to cancel.

      • DemocracyManifest on 21/09/2022 - 19:26
        +1

        The reissued orders idea sounded like pie in the sky, obvious professionals at work haha

    • apey2000 on 22/09/2022 - 00:48
      +2

      Squeaky wheel gets the grease

  • FireRunner on 21/09/2022 - 08:33
    +3

    Still have the payment pending in PayPal, lol

    • FDA2021 on 21/09/2022 - 08:38
      +2

      Same, don't think anyone got properly "canceled"

      • RSmith on 21/09/2022 - 09:14
        +1

        They are happy to reissue it for $1749.

        • FireRunner on 21/09/2022 - 14:14

          Once they sort out how many they have left… it's a mess from what I can tell
          Item page has been taken down on both website and eBay store

  • wxwsf on 21/09/2022 - 09:16
    +2

    saw a few on facebook market already

    • McMaferMur on 21/09/2022 - 10:14
      +2

      1001% they are ozb haha

  • AusDaniel on 21/09/2022 - 10:28
    +13

    Everyone on here echoing the sentiment of "don't harass the chats for your monitor" and "dont let them know about it". And turns out that was the one way to get a monitor

    Maybe being a Karen is the way to get things done in life

    • OzBerghainer on 21/09/2022 - 11:33
      +1

      I don't think the Muzeeb trick was being a karen, it wasn't complaining or begging for it to be honoured - it was just a trick to progress the order to the next stage taking advantage of the sales reps lack of knowledge about the situation

      • McMaferMur on 21/09/2022 - 11:40
        +1

        agree i think when we order actually system stops them (maybe below cost price?) but then when internal staffs change the address or do something and reprocess, system allows it because it thinks well someone has look at this so this order must be legit, lets send it out

        hoooray

      • Jaduqimon on 21/09/2022 - 12:01
        -1

        Yep I don't understand why people whinging.
        Those who didn't live chat would not have had their orders delivered anyway. It's not like those who went on live chat "stole" or jumped the queue and prevented those who didn't live chat from getting the monitors.

    • thedean on 21/09/2022 - 11:40
      -7

      A lot of users here took to the sentiment that this was like a zoo for them for entertainment, and 0 people would get this monitor.
      Nice to see them proven wrong, that kind of arrogance and ridicule is a disgusting part of this group.

      It's not called OzSlightlyBelowRRP

      • FireRunner on 21/09/2022 - 11:55
        +4

        The ones who took entertainment in anticipated canceled orders were a few individuals that probably didn’t order. The group that didn’t want to hassle the chat weren’t the toxic ones

  • Thunder-Wombat on 21/09/2022 - 13:00
    +3

    Thanks @icyidentity for the awesome post and @Equator Tree for the confirmation solution, worked at treat had my orders finally arrived today. You both deserve a commendation for you work to secure us the deal of the decade.

    Also for those wondering I didn't deal with Muzeeb either

    https://files.ozbargain.com.au/upload/157993/98309/307222456…

    • FireRunner on 21/09/2022 - 13:03
      +19

      I need to stop looking at this thread, lol

      • ChillBro on 21/09/2022 - 13:06
        +17

        I need to call the suicide hotline every time I do

    • cyrax83 on 21/09/2022 - 13:21
      +1

      Cleaned up. Selling one?

      • Thunder-Wombat on 21/09/2022 - 13:23
        +1

        Have always wanted one of those cockpit command centre setups, so hoping I can fit all three on my desk

    • manutd123 on 21/09/2022 - 13:45
      -8

      This is why we should contact Dell and complain to get them to charge the difference for those that received the monitors otherwise it’d just be unfair. Anyways I have made my complaint.

      • manutd123 on 21/09/2022 - 17:54
        -4

        Let’s all do our bit and complain to Dell then people like this will hopefully get hit by the undercharged. http://www.gumtree.com.au/s-ad/1301491810?utm_campaign=socia…

        • Jaduqimon on 21/09/2022 - 17:55
          +2

          Why? How does this affect you? Just being jealous?

        • FireRunner on 21/09/2022 - 18:18
          +1

          AFAIK they can’t charge the customer more once the transaction is complete
          Not that I’d wish something like that on anyone
          I missed out, it sucks. But nothing can be done about it now and hoping bad on those lucky enough to score one isn’t going to help anyone
          Best to just move on

          • Jaduqimon on 21/09/2022 - 18:33

            @FireRunner: exactly. especially those who got it didn't impede those that didn't get it.

        • zeoko on 21/09/2022 - 18:50

          Let them be happy. And let us be happy seeing them happy.

        • thedean on 21/09/2022 - 19:02
          +8

          Scalpers, the worst kind of people.

          • Jaduqimon on 21/09/2022 - 19:15
            -1

            @thedean: there not really scalping tho? they selling below what you can buy from dell

            • thedean on 21/09/2022 - 19:16
              +3

              @Jaduqimon: Scalping reffers specficially to the selling of something for a profit because it was puchased at a price or quantity unobtainable by others anymore.

              • Jaduqimon on 21/09/2022 - 19:18

                @thedean: Ok. I typically think scalping is buying up available stock and selling for higher price than RRP.

      • zeoko on 21/09/2022 - 18:46
        +1

        There you go. 38" of toxicity.

    • DemocracyManifest on 21/09/2022 - 18:39
      -1

      My god

    • AussieMark on 25/09/2022 - 06:16

      WTf how did you get 3

      .3 seperate orders or just one

  • RSmith on 21/09/2022 - 13:03
    +1

    The product was on pricing error. Our customer care team has access to it now. I would suggest you to contact our customer care department, they would be able to assist you better in this regards. You can call them on AU 1300 655 533 NZ 800 941 128 Monday–Friday: 10 a.m.–7 p.m. email [email protected]

    • FDA2021 on 21/09/2022 - 13:05

      I wonder if anyone has contacted customer care and got it reissued. I highly doubt it though, cause I'm sure all of Dell is aware of the pricing error by now

      • FireRunner on 21/09/2022 - 13:06
        +1

        I’m gonna need Muzeeb’s personal number

        • FDA2021 on 21/09/2022 - 13:07
          +3

          I actually got Muzeeb on the live chat recently, he's just following the same script the rest of the agents are saying

          • RSmith on 21/09/2022 - 13:18
            +5

            @FDA2021: Surprised that he still has a job.

      • RSmith on 21/09/2022 - 13:19
        +3

        Order has been auto-cancelled. They are not willing to do anything about it.

    • [Deactivated] on 22/09/2022 - 15:02

      Customer care told me they don't have access and to contact Sales.
      Best Dell would do for me was the price on the website, but not that one

      • RSmith on 22/09/2022 - 15:03

        We missed the deal of the decade.

  • RSmith on 21/09/2022 - 13:08
    +8

    Wonder if the OP managed to get one…

  • McMaferMur on 21/09/2022 - 13:28
    +4

    as of now ozb has 2419 user and 6898 guests - not one work for Dell? come on we want a closure, tell us the real story, son!

    • FireRunner on 21/09/2022 - 14:38
      +8

      Not sure what are hoping to hear. From following the comments: There was a price error. The orders weren’t confirmed due to a failsafe in the system. Talking to staff could manually push the order through. The official Dell stance was that all orders were to be canceled. No more orders will be approved beyond this point. The Dell bureaucracy was too slow to catch the orders that were pushed through. They can’t do anything about completed orders.

  • cnut on 21/09/2022 - 15:08
    +17

    Congrats to everyone who managed to score one (or more). May you have many years of enjoyment out of this great bargain!

  • RSmith on 21/09/2022 - 18:53
    +2

    I blame mujeeb for this fiasco. 😜

    • Top G on 21/09/2022 - 18:56

      lawl

  • Adrenal1ne on 21/09/2022 - 19:22
    +16

    Tbh this ruined it for me. I don’t think I will ever be able to justify buying this monitor knowing I didn’t get it for $250 ;(

    • spendybeans on 27/09/2022 - 10:31

      This! It must be some stupid tribal thing deep in our psyche :D :D

  • TimWn on 21/09/2022 - 20:56

    I have got an odd tracking number in aupost app. It shows "shipping information received 14 Dec", sender is E-COMMERCE. Estimated delivery is 15 Dec.

    I hope Dell has shipped the monitor through a time machine.

    • OzBerghainer on 21/09/2022 - 20:56
      +1

      It's a glitched Samsung tracking number unfortunately

      • TimWn on 21/09/2022 - 20:59
        +1

        I haven't purchased anything from Samsung recently. Does Samsung use startrack as well?

  • shabaka on 23/09/2022 - 18:24
    +4

    congrats to those who got one!

    unfortunately I ordered mine on company account (accidentally). as a Dell partner of course I have access to premium support, and could have pushed the order through, but I didn't want to affect my company relationship with Dell :)

    life is too short! some things are just not worth it :)

    • Usemame on 23/09/2022 - 19:50
      +2

      Guys we got ourselves a new muzeeb right here for the next price error

  • AusDaniel on 24/09/2022 - 18:16
    +2

    I know this is dead now but I just received an email from Dell regarding a support request I sent in. It addressed none of my questions however one part of the dodgy email I found amusing

    "Our internal escalations as well as ACCC/Fair Trading/Other legal authorities has been notified of this and the only resolution at the moment is to have the IRN canceled"

    Dell basically trying to dissuade customers from reporting them to ACCC etc. Like "hey we have self reported to our regulatory watchdog so you dont have to lol"

    Yeah Dell it's not your responsibility to try prevent people making complaints should they choose to do so.

    • Clear on 26/09/2022 - 11:59
      +4

      ACCC don't act on complaints from individuals either

      • hippo2s on 29/09/2022 - 08:35

        for most states it is dept of fair trading and the likes. but those jokers are pretty useless.

  • Clear on 26/09/2022 - 12:00
    -2

    Ultrawide arrived. Another to the collection. Now I'll have to see how it compares to my current Dell.

    • McMaferMur on 26/09/2022 - 18:58
      -1

      Wow.. didnt expect you to join this kind of price error deals. So you did the chat like others?

      • Clear on 26/09/2022 - 19:10
        -7

        I join in on price error deals and at the same time don't be an entitled brat demanding compensation for price errors. I talked to muzeeb.

        • Clear on 02/10/2022 - 10:09
          -5

          Wow 10 salty neggers. Enjoy missing out on the monitor haha

          • RSmith on 02/10/2022 - 14:53
            +2

            @Clear: What's with the gloating? Just chill…

            • Clear on 02/10/2022 - 14:54
              -6

              @RSmith: Well let's see. If people want more or they're jealous they'll neg this comment. If they don't they won't.

  • spendybeans on 27/09/2022 - 10:32

    Realistically, what are these normally reduced to? I ordered one but cancelled it about a year ago.. from memory was around the 1500$ mark…

    • ChickenDinner123 on 27/09/2022 - 10:33
      +2

      $1750 I think.

      • spendybeans on 27/09/2022 - 10:36

        thank you! Definitely a better price than the outrageous RRP.

        $250 is clearly the deal of the century but $2500 is ludicrous.

  • FDA2021 on 29/09/2022 - 09:47
    +1

    Is anyone still waiting for this to be properly canceled? My order is still pending on PayPal and still says received on the Dell site

    • sobriety22 on 29/09/2022 - 10:00

      Yes, still saying as received on Dell, no cancellation email, but payment is not pending (on Amex, not on PayPal).

    • based on 29/09/2022 - 10:34

      Sill pending in PayPal, but the pending charge is gone from my CC.
      I think they're going to just leave it in that state. I don't know if the pending charge in PayPal affects anything, if you want it gone you could try their support, I'm just going to leave it as is.

  • xdigger on 29/09/2022 - 11:49

    Any deals on a 27-30 inch gaming monitor in the <$500 price range?

  • Nathw on 29/09/2022 - 19:48
    +3

    How's everyone holding up?

    • RSmith on 29/09/2022 - 20:23
      +9

      I thought I will never get over this trauma, but Optus has made me forget all about it. So credit where credit is due… Thanks Optus.

    • Adrenal1ne on 30/09/2022 - 06:38
      +2

      Still salty I didn't get the deal :) what annoys me most is that Dell actually honoured orders and left most of us without :(

      • hawkeye93 on 30/09/2022 - 08:31
        +1

        I thought it’s because some ozbargainers got their orders pushed through again manually, otherwise they would have been cancelled?

        • Adrenal1ne on 30/09/2022 - 09:17

          Yeah that's my point. Why did they honour orders that were manually pushed through but not the other ones?

          • FDA2021 on 30/09/2022 - 09:18

            @Adrenal1ne: Apparently they tried their best to cancel the orders. 🤣

          • superforever on 30/09/2022 - 10:33

            @Adrenal1ne:

            Why did they honour orders that were manually pushed through but not the other ones?

            They are too big, it is not that easy to find them in the system to cancel.

            • hawkeye93 on 02/10/2022 - 11:27

              @superforever: What? They can’t just do it with automated system, like finding orders paid at that price and cancel instantly?

  • richmond12 on 29/09/2022 - 22:19
    +4

    Seeing though people got the deal, this should be moved back to a ‘deal’ so OP can the get the credit/internet points he is due.

    • leeroys_dad on 30/09/2022 - 05:50

      Op wants internet points

    • based on 30/09/2022 - 07:49
      +1

      Surely they would've got a clean sweep in the monthly deal stats - most clicks, most votes, most comments

      • richmond12 on 30/09/2022 - 19:07
        +1

        yep. a lot of people said it was 'deal of the decade' yet no kudos and moved to forum post.

        • AussieMark on 01/10/2022 - 07:30

          How much did the Op earn for the click throughs

  • Adrenal1ne on 03/10/2022 - 22:23

    Does anyone know why the AW3821DW hasn't been put up on the Dell website again? Can't even get it on Ebay or Amazon either.

  • yuisakas on 13/10/2022 - 15:36
    Merged from Who is Muzeeb and did anyone got the dell monitor in the end?

    The comments are to much of 27 pages,anyone call story short ?

    • xordis on 13/10/2022 - 15:40
      • Muzeeb turned out to be a false prophet
      • Those who paid full price got a monitor
      • dust on 13/10/2022 - 15:45
        +1

        Some people got the monitor delivered.

    • kerfuffle on 13/10/2022 - 15:42
      +1

      Muzeeb aka MS Paint

    • CrispyChrispy on 13/10/2022 - 15:46
      +1

      @Muzeeb

      • MS Paint on 13/10/2022 - 17:06
        +1

        I didn't get a notification. Hmmm

    • [Deactivated] on 13/10/2022 - 15:50
      +5

      everyone got the order cancelled (or something), but some contacted support saying they needed their address changed (or something) which re-activated the order, they ended up getting their monitors.

      dell caught on, but not before some people managed to get it.

      muzeeb was one of the support staff that helped people fix the "problem with their order"

    • Mokr on 13/10/2022 - 15:51

      Broden is the true one

      All hail the broden

    • hawkeye93 on 13/10/2022 - 19:48

      Muzeeb the newly appointed CEO of Dell.

  • FDA2021 on 13/10/2022 - 19:05

    It still shows this order on Dell and PayPal. I don't know if it's worth waiting for something to change or not

    • ChickenDinner123 on 13/10/2022 - 19:31

      Nothing gonna happen now lol.

    • Ughhh on 13/10/2022 - 20:15
      +2

      Wait till they forget about it, then play dumb

    • GenghisGun on 20/10/2022 - 14:03
      +3

      spoke to live chat to get them to fulfil it and they said the order had been cancelled, despite still showing in the account. game over

  • superforever on 20/10/2022 - 15:15
    +2

    https://www.dell.com/en-au/shop/alienware-38-curved-gaming-m…

    Product list is back for $4,979 XDD

    • GenghisGun on 20/10/2022 - 16:22

      Dell really don't know how to price this thing huh, lmao

  • Gururek on 21/10/2022 - 09:02

    After it came back up for sale online I enquired with chat about my order that was still pending and as soon as I gave them the IRN, they had a prepared response about the price error and how it had been cancelled. Was really hoping to slide by but it seems while the monitor was off the listings, they had been implementing some kind of warning system for related orders.

    • superforever on 21/10/2022 - 09:49
      +1

      I chat with sales yesterday, asked why after a month still not shipped, she/he promise to follow up for me 😆

      • DoctorCalculon on 22/10/2022 - 12:52
        +3

        she/he promise to follow up for me

        That is code word for "expect to never hear from me again". 😝

        • superforever on 22/10/2022 - 13:45
          -1

          Hope Muzeeb will follow up for me 🤣

    • Chazzozz on 02/11/2022 - 16:19
      +1

      Still the case, I've just had an online chat with a consultant and the answer was the same "Price error, so sorry, let me negotiate the best price on a current order…"

  • plank89 on 07/12/2022 - 11:23
    +2

    Just received a call from Dell about this monitor this morning and she asked me whether I’d like to take the offer or best price they can have for this monitor.

    Do you guys experience the same? I first thought it was a scam.

    • ChickenDinner123 on 07/12/2022 - 11:24

      Was their best price $249?

      • plank89 on 07/12/2022 - 11:30

        Yes. She said she will negotiate with another department to have this price for me, $249. She will be in touch as soon as she has the offer.

        It obviously sounds weird to me. I checked the number and email address, and both are legit.

        • ChickenDinner123 on 07/12/2022 - 11:32
          +3

          Wow, if that is legit then mosdef.

          To make sure it's not a scam, make sure you don't give personal deets or cc number over the phone. They should create like a quote through their online portal so you can pay as normal.

        • FDA2021 on 07/12/2022 - 11:36
          +5

          I find it very odd that you'd receive a call from Dell (the same company who canceled nearly all orders) to take the offer for $249. I would be weary that this isn't some scam

          • plank89 on 07/12/2022 - 11:42
            +1

            @FDA2021: I thought the same until she told me all information I had about that order. I am a victim from the Medibank data leak, so I was fully aware of that it was more likely to be a scam.

            I got an email from @dell.com address as well. Look legit.

            • FDA2021 on 07/12/2022 - 11:46
              +1

              @plank89: If your confident everything is legit and not a scam, good luck to you

              • plank89 on 07/12/2022 - 11:51
                +3

                @FDA2021: Bloody oath I’m not confident as it’s too good to be true. However, let's see what she has when she calls me next time.

                • GenghisGun on 14/12/2022 - 14:27
                  +4

                  @plank89: Narrator: She never called

                • howcan on 11/01/2023 - 13:46
                  +1

                  @plank89: @plank89 Hi mate, out of curiosity did you ever receive a call back ?

                  • plank89 on 11/01/2023 - 19:48
                    +2

                    @howcan: Surprisingly yes. It was a legit phone number from Dell. She seemed to be a new manager for a specific customer case. However, after discussing with other teams, she could only offer the best deal for $1,499. I declined the offer as I already have a 34” Ultrawide, which is still in perfect working order.

                    • howcan on 11/01/2023 - 21:11

                      @plank89: Damn, oh well. Nice to have final closure though lol. Thanks.

                      • plank89 on 11/01/2023 - 22:41
                        +1

                        @howcan: No worries, mate. It's pretty odd to receive a call from Dell. Lol

        • Budju on 13/12/2022 - 18:05

          Say you will take 10

    • Ughhh on 07/12/2022 - 11:31

      What number did they call from?

    • SueyJitSu on 12/12/2022 - 08:10

      Surely this can't be true. They plan to call everyone who ordered?

  • pinkybrain on 22/12/2022 - 20:22

    how many actually got the item sent?

    • DemocracyManifest on 11/01/2023 - 22:47

      I honestly think some people lied but some did get it as the pictures showed

  • thriftykid on 22/04/2023 - 23:56
    +2

    Ahhhhhhh…. The one that almost was.

  • cqure on 02/06/2023 - 17:32
    +2

    Muzeeb was one of the fallen heroes. No one knows today what happened to him or where he is. But what he did for humanity is beyond anyone's comprehension. He was the savior, the messiah, and the lord in one person.

    Mujeeb was born in a small village in the middle of nowhere. He was a bright child, and he quickly learned that there was something wrong with the world. He saw people suffering, and he knew that he had to do something to help. When Muzeeb was 16 years old, he left his village and set out on a journey to find a way to save humanity. He traveled all over the world, meeting with different people and learning about their cultures. He also studied the great religions of the world, looking for answers.

    After many years, Muzeeb finally found what he was looking for. He discovered that the key to saving humanity was love. He realized that if people could learn to love each other, then they could overcome any obstacle. Mujeeb returned to his village and began to teach his message of love. He quickly gained a following, and soon people from all over the world were coming to hear him speak. Muzeeb's message was simple, but it was powerful. He told people that they were all connected, and that they should treat each other with respect and compassion.

    Mujeeb's message of love was not without its critics. Some people accused him of being a heretic, and others said that he was crazy. But Muzeeb continued to preach his message, and he eventually won over the hearts and minds of the people. Mujeeb's work was not easy. He faced many challenges, but he never gave up. He knew that he was on a mission to save humanity, and he was determined to succeed.

    In the end, Muzeeb was successful. He was able to unite the people of the OzB, and he showed them the power of love. He was a true hero, and his legacy will live on forever.

    Mujeeb's story is a reminder that we all have the power to make a difference in the world. We may not be able to save the world on our own, but we can all do our part to make it a better place. Let us all follow Muzeeb's example and spread love and compassion to everyone we meet.

  • ChillBro on 02/06/2023 - 17:41
    +3

    In the land of OzBargain, amidst the vibrant tapestry of the Dell Store, there existed a skilled and cunning merchant by the name of Muzeeb. With a mind as sharp as a rapier, he navigated the intricate world of commerce with finesse. Muzeeb had earned a reputation as a master of strategy, always seeking opportunities to maximize profit. Little did he know that one fateful day, his actions would unleash an unforeseen chaos, and it would be up to him to rectify the consequences.

    As Muzeeb meticulously crafted the pricing labels for the new shipment of monitors, a gleam of mischief flickered in his eyes. An idea sprouted within his shrewd mind, a chance to create a whirlwind of excitement. He cleverly engineered a price error on one particular monitor, the Alienware AW3821DW 38" Curved Gaming Monitor, reducing its value to a fraction of its true worth. With a sly smile, he let it pass through the intricate web of approval and made it onto the shop floor.

    Word of the unbelievable deal spread like wildfire throughout OzBargain. OzBargainers descended upon Dell's website like a swarm of bees, their eyes shimmering with anticipation. Muzeeb, observing from a distance, reveled in the spectacle. He could almost taste the immense profits that awaited him. But as the frenzy grew, so did a pang of guilt within his chest. He realized that innocent customers were being lured into a false reality, and the repercussions could be dire.

    Summoning courage and a sense of responsibility, Muzeeb stepped forward, emerging from the shadows. He made his way through the crowd, brushing off bewildered looks and murmurs of confusion. Finally, he stood before the expectant customers, his voice resonating with a newfound sincerity.

    "Mighty patrons," he began, his words carrying the weight of remorse, "I must confess that what you see before you is not a genuine bargain. It is an error, a trick of fate, designed to lure you into a false promise. I bear the responsibility for this deception, and I ask for your forgiveness."

    The OzBargainer crowd fell silent, their expressions morphing from anticipation to disappointment. Yet, amidst their disillusionment, a newfound respect for Muzeeb began to grow. They admired his integrity, the rare quality of a merchant who would willingly admit to his own deceit. The air crackled with anticipation as OzBargainers awaited his next move.

    Muzeeb's heart swelled with determination as he spoke once more, his voice infused with genuine remorse. "But fear not, dear patrons. I will rectify this error, no matter the cost. You shall have the monitor you so desire, at the true value it deserves. I will bear the financial burden that this mistake has incurred, for it is my duty to make amends."

    Whispers of awe rippled through the crowd, their gazes now filled with admiration. Muzeeb meticulously calculated the amount required to reconcile the price discrepancy, his mind working swiftly to devise a solution. As he outlined his plan, a sense of unity and understanding filled the marketplace. OzBargainers offered their support, volunteering to contribute a portion of the difference. They realized that Muzeeb's error was an opportunity to demonstrate compassion and foster a bond of trust.

    In the end, Muzeeb's honor and determination prevailed. The monitor was sold at its true value, the merchant was compensated for the loss, and the customers, touched by the experience, spread the tale far and wide. Muzeeb's name became synonymous with redemption and growth, a reminder that even in the depths of one's own mistakes, the power to make things right lies within.

    From that day forth, Muzeeb's story echoed through the generations, a legend of a merchant who possessed not only cunning but also the wisdom to rectify his wrongs. His name became a symbol of honesty and redemption, a guiding light in the intricate realm of commerce. And as OzBargain flourished, its denizens remembered the tale of Muzeeb, forever etching his name in the annals of their shared history.

    • cqure on 02/06/2023 - 17:50

      ChatGPT would not work for me, had to use Bard.

      • ChillBro on 02/06/2023 - 17:51
        +1

        I find ChatGPT makes a lot of simple mistakes (at least the free v3.5 version does lol) but it's good for generating garbage like this haha

  • MS Paint on 05/06/2024 - 00:16

    Can't believe it's been 628 days since this wild ride.

    • Jaduqimon on 05/06/2024 - 00:19
      +1

      And my eyes still light up when I see notification of activity in this thread hoping for something…..

      • hawkeye93 on 05/06/2024 - 00:53

        Wake up wake up.

    • meong on 05/06/2024 - 21:28
      +1

      This monitor is still going strong being used for work and gaming. I'm not even tempted to get an OLED.

      • soaringphoenix on 28/08/2024 - 10:52

        I'm still using mine too, but honestly am tempted to get an OLED.