ShopBack provided an Invalid Amazon.com.au Gift Card

gadgetguy on 29/06/2022 - 20:12

As per description, bought a $100 amazon gift card a couple of hours ago. Tried adding it to my amazon balance - "invalid", tried a trial purchase and put the number in during checkout - "invalid".

Of course there is no support now and I just clawed my way through the awful chatbot support to submit a ticket but its 1-2 days to respond.

I want to use my gift card now! Not in a few days time. Why would anyone use them if you can't trust them to issue a working gift card? Is there anyone on here providing support?

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Comments

  • CodeXD on 29/06/2022 - 20:13

    Did you buy amazon au GC or amazon GC?

    Or was it a super swap?

    • gadgetguy on 29/06/2022 - 20:14

      amazon.com.au, as per the title

  • AndyC1 on 29/06/2022 - 20:16
    -7

    OP expects things to work like instant money transfers that are instant after a while… "couple of hours ago"…

    • gadgetguy on 29/06/2022 - 20:17
      +7

      Pardon me for expecting an instant egift card to work when it is delivered. Sheesh.

      • AndyC1 on 29/06/2022 - 20:19
        +3

        Sill waiting for the second hoyts egift voucher from 25 hours ago…

        • gadgetguy on 29/06/2022 - 20:24
          -1

          That's annoying too but its a different scenario.

          In either case it's not meeting their blurb on here:

          https://www.shopback.com.au/gift-cards#5f8cf47af7574d94ecfcc…

          "The best part about gift cards is their lengthy expiry which means recipients have the flexibility to choose when they want to redeem them. They can redeem right away, or hold off until the sale season for maximum savings! A win-win for both new and savvy online shoppers."

        • SF3 on 29/06/2022 - 21:15

          waiting for the second hoyts egift voucher

          Same here.

      • foxmulder on 29/06/2022 - 20:27

        Amazon Gift Card is indeed an instant gift card. Do you check balance history to see if that gift card was activated already? Or else try again in few hours, though this never happen to me

        • gadgetguy on 29/06/2022 - 20:31

          As per my original post, I did.

  • Porker on 29/06/2022 - 20:44
    +3

    Is this your first purchase of an Amazon gift card via shopback?

    I've easily bought over $1k in Amazon gift cards via Shopback over time and never had one fail on me before.

  • docpol on 29/06/2022 - 20:44

    Did you try removing the dashes and only put in the numbers?

    • gadgetguy on 29/06/2022 - 20:46

      Yeah, no luck unfortunately.

  • pegaxs on 29/06/2022 - 23:01
    +4

    Hahaha… another one… How the (fropanity) does ShopBack just not get perma-banned? Another day hour, another thread. It’s like Groundhog Day.

    It’s fine though, they are giving $5 vouchers away to try and take focus off the latest ShitBack posts.

  • knobbs on 30/06/2022 - 08:12

    I would type in the values manually. I've sold Amazon GCS before and been accused of scamming when they copy paste it in, to then work after manually typing it. Some weird font stuff

  • gadgetguy on 30/06/2022 - 08:19

    It has eventually worked today. Not sure I'd ever trust them again after this though.

    • Raven1366 on 30/06/2022 - 09:33
      +1

      Good to hear. I have bought around 20 gift cards for the last year, this has only happened once but was resolved after a few hours, I reckon is actually the vendor's internal system and shopback.

      • foxmulder on 30/06/2022 - 09:50

        Hopefully not all with Shopback? Macquire has been great and they give out 3% and you can buy specific amount you want and more than $1k at a time.

    • Store Repgotyourback @ ShopBack AU on 30/06/2022 - 11:48

      Is there anyone on here providing support?

      I'm confused, you know I'm here?

      Having a slight delay with a single Gift Card's validation isn't something I'd argue losing trust over.
      These Gift Cards are automatically purchased at the time you place your order, we don't have the stock sitting in our systems at any time.
      We rely on the provider validating these cards, I'm not 100% sure why yours had a slight delay but I'm glad it's all sorted now.

  • JimB on 30/06/2022 - 10:08

    TIL you can get cashback from Amazon.. lol..

    And you get get a 2% rebate/cashback using giftcards.

    Wish I found out ages ago.

  • CW66WC on 05/07/2022 - 10:22

    This might be helpful for you - copying and pasting the code from the Amazon.com.au gift card PDF gave me an invalid gift card error on redemption, but I was able to successfully redeem it by typing the code manually without hyphens.

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