Tenant or Landlord Responsibility to Replace Light Globes? (27 Globes)

Hi all,

I recently posted here about being unable to secure a rental, and after some helpful advice (and getting onto my current and previous property managers to complete the reference check..), I successfully secured the next rental I applied for. On to today's problem after securing the property, though:

When I attended the open for inspection, the power at the property had already been disconnected, so I thought nothing of viewing the home with only the sun through the windows to provide light. Applied, got accepted, paid deposit and bond, etc etc.

Today, I picked up the keys and went to the home directly after to do the condition report and found… 25 of the lights inside the home, and 2 outside either have no globe, or have a dead globe (about 50/50 split).

For example, one of the living areas has 2 downlights out of 6 working. The other living area has 7 blown globes. The second bathroom only has working heat lamps, the normal bulb is missing. The globes from the light fittings in the laundry are all missing. The master bedroom has no working lights with a fitting type in a ceiling fan I've never seen before, and of course the globe is missing so I can't even take it into a lighting store for help.

There are at least 4 different globe types required to replace all of the broken/missing globes, some quite high up in vaulted ceilings. I noted this in the condition report and mentioned it to the property manager when I dropped it off, and was mostly brushed off and told to lodge a maintenance request via e-mail.

Just wondering if I'm meant to replace all these blown and missing lights myself as I accepted the property in its current condition when signing the lease, or was it reasonable to expect working lights throughout?

Update: I haven't heard back from Property Manager yet, but sent a follow up email requesting this be rectified before we move in this coming Sunday. Otherwise, my family will experience a very dark few days.

2nd Update: Well, I just got official word back. I've been asked to replace any blown/missing standard globes or heat globes myself.

They will only organise somebody to come out for the downlights. I'm less than impressed and I'm so glad this is going to be my last rental lease.

(also, for those asking, this is VIC)

Comments

                                • -1

                                  @imurgod: Looking at most of your other posts I can see you are a very lonley sad bitter person. Did daddy touch you up as a kid?

    • +5

      If it were 2 or 3 globes, absolutely fine, I wouldn't even contact the agent and I'd do it myself.

      As I walked around the property with growing horror to realise it was 27, though, I just became furious. Even though I could do it myself, surely the sheer number is just taking the piss, right?

      • I agree.

        I had all the globes in the place replaced for them among other things so to change a rangehood globe isn't a task big enough to make me have to run around buying the globe and going there to replace it.

        27 globes is definitely something out of the ordinary and the landlord needs to provide the property with all the globes working. It's taking the piss.

    • +1

      You're the worst, you raised the rent cause you had to change two globes. You shouldn't be a landlord.

      • Nah, you're the worst. You're too entitled to be a tenant.

        I worked hard and sacrificed to be a landlord. Contrary to what you may think, these properties weren't just handed to me.

        Don't blame me because you couldn't get off your arse to do anything other than piss your money away and now feel too entitled to change a single light globe.

        • -3

          Mate, you're a vulgar human being.

          You're referencing legalities but you couldn't say that to your Tennant? Yet you obviously had a hidden agenda to raise the rent cause you feel you did them a favour with the bulbs.

          You obviously have this self entitlement and your posts show that.

          You're also assuming my life just for you to feel better about your life.

          Alot of people worked hard for their lif they live now, doesn't make your argument valid.

          • +3

            @hasher22: I'd say it was you that was the entitled person who doesn't understand basic premises.

            YOU said it was my legal duty to replace bulbs (you were wrong of course but not surprising that you were entitled enough to believe that was your landlords responsibility) and I showed you that it is not.

            I also ran around buying the globes and replacing them (among numerous other things that I didn't mention).

            I raised the rent because I hadn't raised it in 5 years and it's still under market! I have bled money on this particular property giving free rent during covid followed by reducing rent and I spent $30K on a renovation just before they moved it as well.

            What's the problem with a small bump in rent now? You act as if I raised the rent $50/w or something!

            Am I not allowed to at least recoup some of the money I've outlaid? Do you think investments are designed to lose money for the investor?

            I mean, I get that you don't understand how any of this works but you do understand that the landlord has costs associated with running property, right? Maybe not.

            The fact is that you display tall poppy syndrome which is common in Australia. People like you abhor the success of others because you do nothing with your life and you're resentful to those who make the effort and succeed. You prefer to naysay because it makes you feel better about you never doing anything to better your position.

            I reckon it'd kill you to know just how many properties I own.

          • -3

            @hasher22: Hasher, you are spot on. This person will die alone surrounded by nobody but enemies. We all have to face the reaper

            • +4

              @Motek Benzona: Salty much?

              Just pray you have a roof to die alone under.

              Haters like you grow on trees. Anything but doing some actual work to do better.

              Any idea why you're hating so much right now? You have no idea why you're even raging at me! Ha ha

              Nope, hating on those who do the work makes your miserable life sting that little bit less, huh? You act exactly like the failure you are.

              Make sure your rent is paid on time.

              Thanks bye bye now.

        • -1

          Seriously? So tenants just piss their money away? Do you realise how painstakingly impossible it is to get a home loan when you are self employed? You're carrying on like an entitled brat mate. And you're not the only one to works hard.

          • @cunningdrew: I'm self-employed, I have a property portfolio and I bought my first while earning $32K and I came from a poor family.
            We all can't drive Ferraris as much as we'd like to.

            Have you tried looking at something more within your budget rather than trying to buy in areas that are clearly above what you can afford?
            Maybe you need to adjust your expectations or, better still, get some professional financial advice.

            I'm sure you work hard but so does the person cooking your Maccas burger.

            Entitlement and jokes aside, if you're genuine, you can get in but you have to earn enough and look at what you can afford as a start at least.

            If you simply don't earn enough, you need to do some study or something to change your position.

    • Tenants ought to ask their potential landlords for references.

  • +1

    If you are moving in to a new place, it should be clean and have working light fixtures. If it’s not they have to remedy it. That’s ridiculous

  • +4

    As a LL this is ridiculous. You can't supply a property with so many missing items

    We need a LL database so these people that shouldn't be LL can be filtered out so us decent people can supply quality property in a business like way

    • Kinda like that comedian who got approved for a rental, asked for references from the landlord and then unsurprisingly was no longer offered the rental.

      There is a power imbalance which means, while noble, your idea will never happen.

      • -1

        You fix the power imbalance through measures like landlord blacklists and rental property review sites, rental agreements are a contract and everyone should have the same information available for due diligence

        • +1

          Don’t think I don’t wish what you were saying was true. But I’m a realist.

          Here’s the usual story, you get notice to vacate your current property. You spend the next 4 weeks going to Wednesday and Saturday inspections taking time off work you can’t afford to take (if possible at all) meanwhile competing with 15 to 30 other people. So far nothing, but you need to move soon… you find a place finally and they accept your application, do you a) sign the lease so you and your family have a place to live or b) check the reviews?

          This is the power imbalance I’m talking about. If you think a review site will fix that then you are naive, or worse a greens voter

          • -1

            @Vote for Pedro: If you're looking for a local drycleaner, do you look at the reviews before picking a place or after?

            Should be the same with renting; before you even commit to looking at a place with your valuable time, you'd look at reviews from previous tenants and factor that into your decision on whether it's worth a look

            People that are desperate would be more likely to ignore bad reviews and have an easier time getting the property, as less desperate people who decided that several negative reviews isn't worth it

            There's a common-sense middle ground between rental anarchy and socialism

            If a restaurant has multiple health violations then they're shut down and forced to remedy before reopening. If an aged care home has multiple confirmed abuse reports then a caretaker board will take over. So if a landlord or agency has several valid strikes against them, then the same should apply,

            And why 4 weeks? We absolutely should take out no-cause notices to vacate, because if someone is a bad tenant then they can be given cause, and if not then there's no justification is there?

            Simple stuff that we expect from every other industry, but somehow real estate is special, why?

            • @Jolakot: I agree that the balance needs to be restored to a middle ground. Im not disagreeing.

              I’m disagreeing with your idea. It is detached from the current reality. It needs a wide ranging policy discussion and not simplistic ideas that sound good on a Greens election poster.

              Honestly, its child-like.

              I speak from experience. Years ago I took up the worst possible rental (you just knew the landlord was a slum lord) because the options were that or homelessness. Guess which I chose?

              • @Vote for Pedro: "A wide ranging policy discussion" is just a political euphemism for nothing, you know that as well as I do

                Too many politicians on all sides own rental properties, anything other than tiny concessions will never happen unless it makes them wealthier

                If they won't give you a meter, then take 100 centimetres, and no politician is going to fight for anything that they can't achieve in a term

                The only thing childlike here is your naive optimism for achievable wide ranging change, in any area that politicians are personally invested in

                • @Jolakot: Omg, i was right. You are a greens voter. How does it feel being responsible for destroying the cprs (and setting climate action back a generation) with your all or nothing approach?

                  That attitude shows they are a party of protest who’s actual goal is to get nothing done because that way you can continue to go for the protest vote to retain some seats in parliament (self interest)

  • +2

    Security footage of the previous tenant

  • +1

    2nd Update: Well, I just got official word back. I've been asked to replace any blown/missing standard globes or heat globes myself.
    They will only organise somebody to come out for the downlights. I'm less than impressed and I'm so glad this is going to be my last rental lease.

    Tell them to go jump and if you do bill them or take it to VCAT (where the landlord will be out of pocket more than a few lights).
    you're only there to replace them if they blow while you're using it.
    You're not there to help maintain the landlord's property.

  • +9

    CONDITION REPORT

    Note all the blown globes in that report.
    It is NOT your responsibility to replace non-working globes at start of tenancy.

    Just to double cover yourself, when you walk around re-doing the condition report (its NEVER done accurately), video yourself walking through each of the rooms (in one video clip) turning on each of the lights… showing just how many are blown.

    Change all the globes yourself, and either keep the receipts to claim the cost back- or keep all the blown globes in a small box and put it in the back of the cupboard (to then be re-inserted at end of lease).

    This may sound petty, but 30 LED globes is NOT cheap.

    And btw… great job from the Landlord/Agent. They've just shown how they will be treating you throughout the tenancy. DOCUMENT EVERYTHING! Any phone call should be followed up with an email (date time stamp) confirming what was discussed. Any promises, any denials, any maintenance requests… the lot should be done by email only.

    Make sure that condition report is 100% accurate. Look for any chipped tiles, any marks on vanities or kitchen benchtops, any cracks or scratches on cook tops…. be very thorough. These area often get "no marks or damage" by lazy agents, and then you get pumped for them later as free renos for the landlord.

    CONDITION REPORT MUST BE VERY ACCURATE, AND BACKED UP WITH 100's OF PHOTOS.
    That report must then refer to the photos (ie a CD of said photos given to agent). Burn a second copy on disc and keep that as master. That way they cant say later that photos have been taken at a different time. All burned and saved on disc with date/time (preferably prior to you moving in).

  • +1

    Send an invoice for an electrician to come out and do that.

    • +1

      If they dont fill it out take them to the tribunal. This landlord and RE are (profanity) scum like the rest of them.

  • +4

    We make sure everything is working in our rental properties before renting it out. That's basic courtesy. Saves us having to get calls from agents later on as well.

    • Are you in Qld? Actually, doesn't really matter! If you just say who and where you are, I'm sure you will find plenty of potential tenants here with that comment.

  • +1

    Push agent to fix it because you have recently moved in. Raise the issue with VCAT if they are adamant.

  • Aaaaaand sh*t like this is why I said a very firm "f no" when a major Insurance brokerage asked me if I wanted to help with their REA scheme. F this so much.

    In pure Insurance terms, LL insurance covers everything that is bolted to the ground if you theoretically "turned the house upside down and shook it" - and this includes light fixtures because all of them are stuck to the wall/ceiling somehow. Sure, during tenancy, if a couple die, that's on you. But, this is the very start.

    The fact that there's 27 (?!?!) that's dead or missing is an absolute travesty, both on the part of your LL and the REA. How they even missed it in the final inspection and their subsequent re-inspection every time they showed some through is actually insane.

    100% justified to send them to court. Also, talk to the https://www.consumer.vic.gov.au/estateagentscouncil and read https://lawyersconveyancing.com.au/encyclopaedia/agent-compl… because this is actually horrific.

  • If it makes you feel any better, you can make a few more downlights go out yourself and have the landlord come around and replace them as well :)

  • +3

    You know that bit on the lease where it states that you have to return the property in the state it was in at the beginning of tenancy.

    Just make notes and then take out all the items you were made to fix. It’s petty but there’s some satisfaction

  • About 15 years ago, I was renting an apartment and the NSW Government had this scheme where they would come in and replace all the traditional 'filament bulbs' with energy saving LED globes. So we got that done and they replaced about 10 bulbs with LEDs of equivalent light output. When we moved out, the agent (Strathfield Partners) deducted $250 from our bond as we had apparently not left it in the same condition we got it in, and charged $25 per bulb for an electrician to replace back to non-energy saving bulbs.

    We asked for a copy of the electricians invoice and our LED lights back, and he said he had chucked out the old lights in the bin, and provided us with a handwritten piece of paper that literally said "10 bulbs X $25 = $250". We ended up confronting the agent at their office on a Saturday morning, and after threatening to take it to Fair Trading, he finally dropped it to $50. We needed the bond back quickly, so we accepted the $50 fee.

    Needless to say, we've refused to deal with that agent ever since.

    • +1

      You should have taken the electrician to Electrical Licensing Board in your state. They love these things. It was most likely a cash job for which the owner is no longer able to claim under tax.

      Saying that you should be careful when you install LED lights into enclosed fixtures. A lot of the LED lights sold at Bunnings including name brands like Phillips are not rated for enclosed fixtures. In fact it even says it on the box. Only the expensive ones seem to be rated for enclosed fixtures.

  • +1

    Is it listed in the condition report? If not get it updated. And take the bulbs with you when you leave.

  • -7

    This must be your first rental and lightbulbs is a wear and tear item.
    You cannot expect a consumable to be provided for by the landlord.

    This is not a hotel.

    • +1

      They just moved in. They didn’t cause the wear and tear.

    • Bad advice, this is covered under inhabitable conditions requirements not maintenance

  • I recently got into a rental where the oven trays have got baked on and caked soy sauce, food sauce and food crumbs in the oven I never thought of checking this at inspection most people do not pull out individual trays in the oven flip them over and check - as the unit itself looked clean and it's only 3 years old. Of course I will have to buy oven cleaner and soaked those 3 trays each separately in chemical solutions to get rid of baked on food sauce. Also the exhaust fan in the stove area - all oily with food fumes sucked in over time, no one bothered to clean all oily and the stove iron heat plates most have baked on food sauce stains - not cleaned. The dishwasher filter were all gooey gunk not cleaned.
    yet the condition report says all these are clean - so called cleaned
    Most real estate agents when sight a cleaner's gst invoice take it that it is good as your mother cleaned it. The reality is most of these end of lease cleaners only do what the eyes can see on the surface without lifting a finger the minute you lift a finger like on an oven tray or the stove exhaust hood or the dishwasher filter - you will see no one would have bothered, yet these cleaners charge north of $400 to clean even for a tiny space. Just awful I would not put my food in the oven in this condition to cook yet I have to use my time to clean other people's garbage. the law says nothing about this.

    • The law actually is pretty clear on this too, under Section 65 of the RESIDENTIAL TENANCIES ACT 1997:

      A residential rental provider must ensure that on the day that it is agreed the renter is to enter into occupation, the rented premises—

          (a)     are vacant; and
      
          (b)     are in a reasonably clean condition.
      

      So this falls under a breach of duty for loss of quiet enjoyment due to lack of maintenance, and you'd legally be entitled to compensation for it if it was worth the trouble. An appliance that's too dirty to use is legally the same as an appliance that's broken

  • $60-70?

    • +2

      Thats 3-4 hours work for some people… Landlord should supply.

      • Yeah, but it's obviously an expensive home, not 3-4 hours work for her and husband. 3-4 hours work for one person, you'd have less light bulbs.

  • +1

    I had this happen to a friend last year, he got frustrated with agent taking so long so went and bought a heap of cheapies at Bunnings.

    When he went to take the non working out the Downlights were the old hard wired that were hanging lose with nothing in the plug bases.

    He was reimbursed for the new ones as the Landlord took all the smart lights with him and arranged to have replaced with normal but an ‘accidental miscommunication’ between Landlord and his ‘handyman’.

    I get taking out a $50 smart light but replacing with and old school halogen hard wired down light when you can get an LED for $5 these days and claim it on tax…

    Not saying that this is what has happened to OP but the lengths some landlords go to for a few bucks.

    I’ll do anything for my tenants, a small investment goes a long way and if you look after your tenants they will look after your house.

    • So true El Pablo, when I feel looked after, I want to look after the house, or just care about you. But I get feeling strung out w money, and also strung out to the point you can't be aware of people :/

  • +4

    Sometimes I feel landlords have pure disdain for the tenants. BTW How would I expect a new tenant to respect my property after this stunt ?? Why hasn't the real estate agent reported this before a new tenant arrived? They didn't even do their minimal obligation as a property manager …

    The mind boggles

  • I’m surprised the responses are so polarizing and it makes me irrationally angry. Only reiterates my feelings about REA’s, irresponsible, swindling lazy, lying and cheating.

  • +2

    Shows how crap the landlord is. The RE would have asked them and that was their answer. Disgraceful.

  • +1

    Can you get in contact with the person coming our for the downlights? Explain the situation and see if they're willing to overcharge for the job and provide some extra bulbs lights for you to install.

  • If it's a fixture, I believe it should be landlord's responsibility since we can't replace it ourself. I'm in VIC as well, and so far I've asked the agency to replace any broken downlight overtime, and they sent a sparky to replace it.

  • +1

    Ask for the most recent copy of a gas and/or electrical safety check if they haven't already provided you with it:
    https://esv.vic.gov.au/technical-information/residential-ten…

    There could be an underlying problem. Or the tenants took their lights after the landlord did the same thing to them?

    Minimum 2 star heating:
    https://www.energy.vic.gov.au/energy-efficiency/minimum-rent…

    And next year the landlord will need to get the switchboard upgraded if it doesn't comply with today's standards.

    You could probably get some LED lights installed for free?

    https://www.victorianenergysaver.vic.gov.au/save-energy-and-…

  • I'm a landlord also, the response to the maintenance request is pathetic, especially for a new tenant. It rings alarm bells about how responsive they will be for serious repairs.
    No new tenant should be expected to replace all these blown globes, that's a failure of end of lease admin and it appears they really don't care. I bet the last tenants have had issues with them also.

    If there are specialist fixtures (not simple Globes or LEDs) the landlord needs to fix those, for simple globe replacement I'd be getting an agreement to replace myself with a one off deduction of rent for the cost. This is an unreasonable situation for a new tenant.

  • When you first enter leaded property it is landlord responsibility to give you living space with all lights working but after that you need to change them if they stop working.

  • What's the chance the landlord put it back on the REA as they didn't properly check at the end of the previous lease, and so the REA is trying to put it on the new tenant

  • It may seem petty but when your agreement is over, be sure to remove all globes that you replaced and return it how you found it.

  • Landlord has to sort it out if this is how they were when you moved in. You can even buy them and send the invoice to the real estate for them to sort out refunding you.

  • +1

    I think it is the landlord responsibility in your case, but if I was in you shoes, I was buying energy efficient LED light bulbs for around $2 each and replacing the bulbs myself so with spending less than $50 , I could save my time and mental health.

  • -2

    The way this state is being run by socialist, don't worry landlord may even have to pick up the dump that tenant drops.

    • Oh no, how dare those poor landlords have to (checks notes) … Provide an inhabitable dwelling for money

  • +2

    The law is incredibly clear here, look at Section 65A of the RESIDENTIAL TENANCIES ACT 1997, with definitions of those minimums specified at Schedule 4 of the RESIDENTIAL TENANCIES REGULATIONS 2021

    Key part is this requirement at 12.2.b from the definition: artificial light during non-daylight hours which provides a level of illuminance appropriate to the function or use of the room

    The statutory fine for this not being the case? 60 penalty units, or $10964.4, which is enough to make most landlords see God for a few minutes

    And under SECT 65A.2 you can push this as urgent repairs, and if they refuse then you can organise this to be done for yourself as long as it'll cost under $2.5k, and they must compensate you for it (VCAT enforces this constantly, but the agent would not let it get that far given the statutory fine)

    Just send them an email with the act numbers and the 60 penalty unit statutory fine for non-compliance, asking them to get this done (not just organised, but lightbulbs in sockets) within 72 hours or you'll organise it yourself with a local electrician ($$$$$)

    If you can't afford the money upfront, then open a VCAT case for urgent repairs, it'll be seen within 2-4 days and the VCAT member will throw the book at them for being assholes about it

    They're trying to cheap out on you, and the only way to fight cheapsters is to make your option the cheapest option. Don't let this slide or you'll be pushed around for the entire time you're there, but showing them that you know your rights (but are reasonable about them), will keep them on their best behaviour

    • +1

      Great response!

    • +1

      Bang on!!

  • I hated renting so much! I've never rented a place that I didn't need to properly clean in order to move in. One of them, had sticky tape holding the A/C vanes open. Same one the oven element caught fire the first time it was used. I actually had to move out of a place that blew bulbs constantly. Eventually, they sent a guy who said our bulbs were too cheap- and proceeded to replace a regular bulb with his "good one". It blew the next day. When all but one down-light was blown in the kitchen/bathrooms, I called to get the agent to come and fix them because in no way were they budging from the sockets— felt like we were going to pull the entire thing from the ceiling and break the plaster. They said we'd have to pay to have someone out. I looked and found a rental and gave our 2 weeks. Christ— what a load of BS. Oh, and looked at my deposit papers afterwards and found the owner is a rich b1tch, in real estate, in Perth. Of course.

  • +1

    In general, when you move in, all globes should be working and functional. If they are not, make a note of it on the condition report.

    It's possible there may be a globe or two out, and you kinda wear that, but 24 out is just lazy real estate and I would be writing them an official letter of complaint. Do not take it on your part to reduce your rent payment, as they will just send you a 'rent not paid' letter and you are in the wrong.

  • You should totally take them with you when you leave.

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