Hi All,
My credit card was used without my consent for a total value of $550. I noticed the transaction on the app and immediately reported to the bank and they deactivated my card and sent me a new one. I have raised a dispute for fraudulent payment which has not been accepted with a closure statement saying that the transaction was made by Paypass. Is there anything I can do or probably raise it with the regulatory body to broaden my chances of getting it refunded?
Update: Someone borrowed it and I know them but they are not accepting it. At the time the card was used it was with this person only and there is no way they would know what the pin number is. There were two transactions made of total value of $550
they don't know the pin number yet spent using the card. there's more holes in this story than a swiss cheese