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Collect 4,000 Flybuys Bonus Points When You Sign up and Checkout Online with Flypay @ Flybuys

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Collect 4,000 Flybuys Bonus Points When You Sign up and Checkout Online with Flypay @ Flybuys
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me1stt on 19/11/2021 - 16:46 flypay.com.au (1060 clicks)

My both accounts got the offer but should be targeted. Please check your Flybuys offer.

Collect 4,000 Flybuys bonus points as a Christmas bonus* when you sign up and checkout online with flypay.

1. Sign up to flypay
Add a debit or credit card and your Flybuys number to your flypay account.

2. Check out with flypay
When you check out online at Coles, Kmart, Target, Liquorland, and First Choice Liquor Market, choose flypay as your payment option.

3. Pay with Flybuys points is only available online at Coles
Select the amount of Flybuys points to redeem for payment^.

Terms and Conditions
*Christmas Bonus offer is valid for shopping online only at the following participating retailers shop.coles.com.au, Liquorland, First Choice Liquor, First Choice Liquor Market, Kmart and Target. To qualify for this offer, you must sign up or login to flypay, add your Flybuys details to your flypay account and pay using flypay at least once online at one of the participating retailers between [12:01AM] Fri 19 Nov 2021 and [11:59PM] Mon 27 Dec 2021 (AEDT) for an eligible purchase. Points will be credited into the member's account within 4 weeks of transaction. You have been specifically selected for this offer and it is not transferable. Eligible purchases must include purchases other than purchases of tobacco and tobacco related products, gift cards, iTunes cards, charitable donations, purchases at First Choice Liquor, First Choice Liquor Market and Liquorland which are deemed to be wholesale quantities and purchases of online services at Kmart and Target. This offer has been sent to you by Flybuys. Flybuys' privacy policy applies. Standard Flybuys terms and conditions apply and are available at flybuys.com.au.

Groceries Reward Points

Related Stores

flypay
flypay
Coles
Coles
First Choice Liquor
First Choice Liquor
Flybuys
Flybuys

closed Comments

  • AussieDaddy on 25/12/2021 - 14:21

    Eligible purchases must include purchases other than purchases of tobacco and tobacco related products, gift cards, iTunes cards, charitable donations, purchases at First Choice Liquor, First Choice Liquor Market and Liquorland which are deemed to be wholesale quantities and purchases of online services at Kmart and Target.

    Is that last part referring to liquor purchases from Kmart and Target online, or that any online purchase from those two stores don't qualify? That's confusing.

    • Yola on 25/12/2021 - 15:35

      Yes, and what are online services are they goods you purchase or something else? It does not make sense to exclude purchases - that is the purpose of Flypay.

      • AussieDaddy on 25/12/2021 - 21:10
        +1

        If that's the case then it doesn't make sense since they include both Target and Kmart in the stores you can purchase from online as part of this offer.

        • Yola on 25/12/2021 - 21:16

          Yes, correct.

        • Rain Cloud on 26/12/2021 - 08:06
          +1

          My guess is online services refer to photo centre etc at kmart? I dont really know.

          • AussieDaddy on 26/12/2021 - 16:07

            @Rain Cloud: I hope that to be the case as I did my online purchase on Target. They could have worded it better.

  • CyberMurning on 25/12/2021 - 21:11

    Well the good is we can still take screen shot of the promo from flybuys app, and also the purchase history is saved on flypay account so we have all the record to sue them in court

    • Yola on 25/12/2021 - 21:18

      In my case, I have an email of the offer from Flypay and an email from them thanking me for my order.

  • zooter on 27/12/2021 - 21:37

    just to add to this thread, I did a qualifying transaction on 25th Nov and points have not yet been credited 4 weeks on..anybody else receive it yet?

    • seanbaussie on 27/12/2021 - 22:59

      I had one on the 27th November and nothing yet

    • Rain Cloud on 28/12/2021 - 06:52

      Did mine on the 20th or so, havent received it yet. Emailed over a week ago, no response.

      • Yola on 28/12/2021 - 08:44

        Really poor.

    • Clarky77 on 29/12/2021 - 16:12

      19th November and still waiting, read my post of you wanna hear the latest (I think we'll be waiting a while longer)

    • BlackIron2 on 05/01/2022 - 09:45

      Same here
      It's been more than 4 weeks and nothing. Contacted customer support and the person sounded like they couldn't be stuffed, and just said to wait it should happen. Didn't really want to take down any details e.g Purchase date etc

  • Clarky77 on 29/12/2021 - 16:09
    +5

    Well I contacted them again & this time after about 1h15m on hold I was told that even if the terms state'points will be applied within 4 weeks of transaction' in reality what it should say is within 4 weeks of event/offer dates finishing. Apparently that's the case for any offer that's not a Coles offer??
    Really pissed me off that I had to call a second time and also that their team of lawyers can't make the terms state facts maybe they need to sack a few lawyers and employ more customer service people so we don't have to waste hours of our lives to chase up points we have earned.
    I think the offer finished yesterday so that should mean everyone gets their points by 25th January at the absolute latest but hopefully (if this customer service worker actually knows what she's talking about) it will be applied over the next week or so.
    Fingers X'd, if anyone hasn't recieved by then and they give you any grief I've saved a full screenshot of the terms so if you need a copy PM me.
    I swear I'm about over dealing with Flybuys now and I think unless it's something I'm gonna buy anyway I'm not buying/joining anything in anticipation of getting points ever again.

    • kicha on 29/12/2021 - 22:35

      Thanks for the effort and the info to save us all some grief, the whole thing is pretty ridiculous and could have been avoided if they were actually clear in their terms.

    • ozchappy on 29/12/2021 - 23:21
      -3

      I swear I'm about over dealing with Flybuys now and I think unless it's something I'm gonna buy anyway I'm not buying/joining anything in anticipation of getting points ever again.

      I've only ever bought things with FlyBuys that I was going to buy anyway. This offer was a no brainer - get $20-$25 for signing up to FlyPay and paying with a different merchant account with the same card I would have used anyway. But if they aren't going to honour their promotions, and in this case it seems like they haven't, then shouldn't the ACCC be contacted?

      • ozchappy on 11/01/2022 - 23:58

        Can anyone tell me what is so controversial about what I wrote?

  • kicha on 30/12/2021 - 12:05
    +1

    Just got a reply to my email with the same info in Clarky77's post - "Please be advised the bonus points for your Flypay offer are awarded to a qualified shop and will be awarded within 4 weeks of the expiry date of the offer.

    This offer expires on the 27/12/21, so it will take 4 weeks from this date for the 4000 bonus points to apply.

    We apologise for the current time frames as Flypay are a partner of ours and therefore, we do not share the same systems so it takes extra work once the offer has completed to award bonus points your account.

    If you have any further queries, please call us on 13 1116 Monday to Friday, 9am to 7pm, AEST (excluding national public holidays)."

  • PissLUR on 30/12/2021 - 19:38

    damn, so they changed the terms now?

    • knobbs on 30/12/2021 - 19:50

      Yeah didn't you know t&c is just a get out of jail card when they want to screw you on something but they don't have to follow the t&c themselves

      • knobbs on 31/12/2021 - 10:59

        Lol not sure why I am getting begged. I guess there are some flybuys white knights in here

  • tharlow on 30/12/2021 - 23:18

    Don’t ever return something you bought using flypay… does not compute

    Ever had a flypay order cancelled due to the item being out of stock? That’s OK — they’ll keep the points/money as a feature of the flypay ecosystem

    • ck009 on 31/12/2021 - 01:21
      +3

      Further to your comment, I just checked a refund I was supposed to get via FlyPay and can confirmed that I haven't received it. It's a $1.75 refund but I am curious as to what their response would be. I am going to send an email to their CS and give an update re their response.

      • tharlow on 31/12/2021 - 08:00
        +1

        Thank you for doing your bit to help make the world a better place

    • ozchappy on 31/12/2021 - 21:35
      +1

      That doesn't surprise me. Not sure why you aren't getting downvoted for not brown nosing FlyBuys/FlyPay though.

    • asc on 02/01/2022 - 19:58
      +1

      i didn't get a refund either for a click and collect item (<$2) that I didn't collect.

      • tharlow on 02/01/2022 - 20:03

        Yeah, I collected that one on your behalf. Thanks — was delicious!

        • asc on 02/01/2022 - 20:32
          +1

          in the spirit of Ozbargain : )

    • ck009 on 04/01/2022 - 08:13
      +1

      I have received a response from the FlyPay CS as below. I believe the CS did not even understand the issue but I have contacted the Kmart CS now. Once I get a refund confirmation from Kmart, I will forward the same to FlyPay and see how they will respond.

      "Thank you for your email.

      Unfortunately, we are unable to assist you with a refund request, however, you can request for a refund by contacting the brand that you have made the purchase from.

      Contact details can be found on their website.

      If you require any assistance, please call us on 1300 359 729."

      • tharlow on 04/01/2022 - 13:11

        Well, you’re making progress… godspeed!

  • Rain Cloud on 31/12/2021 - 14:30
    +3

    Well, this is the email I got this morning (two weeks after first contacting them)

    Thank you for your email.

    Please be advised that we have sent this to our support team for further investigation.

    Once we have a response, you will be contacted.

    If you have any further queries, please call us on 13 1116 Monday to Friday, 9am to 7pm, AEST (excluding national public holidays).

    Kind regards,

    The Flybuys Team

    ….we shall see

    • tharlow on 01/01/2022 - 00:41

      Well I’m relieved to know they have a team… a team within a team, no less

    • darthsparrow on 04/01/2022 - 19:51

      Got the same email too. I sent everything I have including screen grabs of the promo email I received.

  • CyberMurning on 07/01/2022 - 17:07
    +2

    Everyone check your flybuys… just got 4000 wohooo so please relax cool and be patience next time!

    • doweyy on 07/01/2022 - 17:07

      Got my Flypay and Liquorland points today also, transacted 22/12.

    • PissLUR on 07/01/2022 - 17:51

      got mine. thanks.

  • thriftee on 07/01/2022 - 17:16
    +1

    Got my 4K points. Only made the purchase Christmas Day

  • Rain Cloud on 07/01/2022 - 18:14

    Got mine too!

  • zooter on 07/01/2022 - 19:00

    Got mine as well

  • asc on 07/01/2022 - 19:56

    got it! thanks to those who put in the time to give them a bit of pressure.

  • ozchappy on 07/01/2022 - 21:33

    Redundant now thanks to the previous posters, but I'm glad that places like this exist to share our thoughts, even when people disagree with them.

    • Yola on 08/01/2022 - 14:00

      Yes and make you aware that there is an issue with a particular deal so you can follow up.

      • ozchappy on 11/01/2022 - 23:52

        Yeah mate, that also implied by the "glad that places like this exist to share our thoughts"… In case you were wondering, my "Redundant now" comment meant that I had also received my points - as it seems everyone else has. This is a great community, and it's nice to have a place in it, even when dozens of people give you negative votes - the reason why, I don't really know, it takes more effort to do that than to just ignore someone, so I must have hit a nerve for some reason, or a FlyBuys,Flypay,Woolworths sympathiser group didn't want me saying "hey, isn't this a bit shit that they promised to give us this reward, and they haven't?

        Thankfully, places like this exist so when we band together, all of the people here in this thread, and lurkers alike who asked about their missing reward points were eventually given them. Without places like this, they would have simply ignored the few who complained.

  • darthsparrow on 07/01/2022 - 22:12

    Got the 4000 points today like everyone else.

  • Clarky77 on 08/01/2022 - 03:59

    Me to 4000 points hit sometime after 5pm yesterday.

  • nismo on 08/01/2022 - 10:41

    Got my points yesterday also, about 7 to 10 days after the 4 weeks was up…

    At least I didn't need to (waste my time) contacting support

  • junet on 08/01/2022 - 12:48
    +1

    Got the 4k points too. Thanks for following up.

  • BlackIron2 on 08/01/2022 - 13:07
    +1

    Same, got mine too. Thanks for this community

  • AussieDaddy on 08/01/2022 - 13:23

    Yeah, mine is there too. Great!

  • stripe on 08/01/2022 - 15:57

    Thanks got mine 😀

  • FujiFruit on 08/01/2022 - 21:24

    Got mine too!

  • keejoonc on 09/01/2022 - 10:21

    Got it too

  • Fobsessive on 09/01/2022 - 19:04

    Received two days ago

  • seanbaussie on 11/01/2022 - 07:07

    Got mine yesterday, happened automatically

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