This was posted 3 years 4 months 8 days ago, and might be an out-dated deal.

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Free Upgrade from 75/20, 100/20, 100/40, 250/25 to 1000/50 for 6 Months (Existing Customers, FTTP & HFC Only) @ Aussie Broadband

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Free Upgrade from 75/20, 100/20, 100/40, 250/25 to 1000/50 for 6 Months (Existing Customers, FTTP & HFC Only) @ Aussie Broadband
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Chazzozz on 15/07/2021 - 15:25 aussiebroadband.com.au (5060 clicks)
Last edited 15/07/2021 - 16:50 by 2 other users

I had to read this email twice for it to fully sink in. Seems ABB are finally rewarding their existing customers.

The promo is limited to customers that have been with ABB for greater than 6 months. Source

Hi Chazzozz,

Ever wondered what our fastest NBN plan is like? Well, today is your lucky day!

As a loyal Aussie Broadband customer, we are excited to offer you an exclusive free 6-month upgrade to our NBN Home Ultrafast plan.

Your NBN plan for your service located at XXX ST, LAUNCESTON TAS will be automatically upgraded from NBN Home Fast to NBN Home Ultrafast from your next billing date on 2021-xx-xx.

There’s no need to do anything on your end, just get ready to hit the fast lane!

Don’t worry, your new plan will still be the same price, we are just upgrading it as outlined above. At the end of the promotional period, you'll not be charged anything extra unless you choose to stay on the higher speed plan. We'll reach out to you closer to the end of the promotional period with more information.

What are the benefits you can look forward to on our NBN Home Ultrafast plan?

  • One word - SPEED!
  • The fastest NBN plan to revolutionise Australia’s internet connections at home.
  • Stay in the fast lane for longer with a typical evening speed of 600Mbps.

Note: Not all modems are capable of reaching higher speeds. To learn more about modems and see if yours stacks up, head to our website or read our blog

Sources for the other speed tiers here, here & here

Referral Links

Referral: random (295)

$50 each for referrer & referee apply afterwards.

Internet 1Gbps Broadband nbn

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Aussie Broadband

closed Comments

      • Ekliptix on 15/07/2021 - 17:51
        +4

        Same here man. Best I can get is about 52 Mb on FTTN. Really wish we had standardised infrastructure. It’s a case of the haves and have nots based on luck of the draw of your address and suburb.

        This has become more important than ever now with many people permanently working from home.

    • bargdebarg on 15/07/2021 - 16:59

      Better than FTTN!

    • mctubster on 15/07/2021 - 17:06
      +4

      TBH I find the 40Mbps up far more useful than >100Mbps down.

      But the NBN in general does suck with the artificial up speed limits because of the shared nature of HFC.

      In NZ if you are on max speed (lol), what they call it, you get around 1Gbps down and around 400Mbps up

      • lawyerz on 15/07/2021 - 17:44

        there are mixed uses I guess.

        40 Up is super handy for me uploading a tonne of videos and photos onto Google Photos via my Pixel phone.

        100 Down is useful for huge, huge downloads such as Call of Duty updates and new games these days.

        but calling 100/40 the "fastest" you'll get on FTTC (or 50/20 on FTTN?) is pretty sad.

  • prankster on 15/07/2021 - 16:06
    +1

    but im on the lowest speed plan, what about us poor folks? lol
    or should i say slow folks

  • AzFitz on 15/07/2021 - 16:11

    Awaiting my email stating I apply for FTTP upgrade from FTTN….

  • johnunder on 15/07/2021 - 16:11

    Got an email 2 weeks ago that I would be upgraded to this. Last week they switched over. The email didn't state, but customer service said it would be free for 6 months.

    I'm on HFC in reservoir, fast.com speedtest gives me 110Mbps per second usually (was on 100/40) now Max I've seen is 950. Evening speed is usually around 700.

  • dy4me on 15/07/2021 - 16:13
    +6

    I really wish the NBN would launch higher upload speeds. With more people working from home upload speeds are equally important. May be symetric plans

    • Twix on 15/07/2021 - 16:21

      Higher upload is available on business plans.

      • dy4me on 15/07/2021 - 18:50
        +8

        You shouldnt need business plans for better uploads

        • Twix on 15/07/2021 - 18:51

          I agree with you on that. nbn don't :(

    • bdo207 on 16/07/2021 - 09:34

      Some providers still offer the 100/40 plan, that's probably your best bet.

  • BuDWiZe on 15/07/2021 - 16:32
    +2

    wtf there is a 75/20 plan now

    • Twix on 15/07/2021 - 16:45
      +1

      An ISP can buy 100/20 from nbn and shape it to whatever they like. In this case shaped to 75/20. There are FTTN connections that can do 55-75Mbps but not 80-100Mbps. So the 75/20 is cheaper at $89/month instead of paying $99/month for 100/20 or $109/month for 100/40.

  • bpop99 on 15/07/2021 - 16:33
    +1

    Unfortunately I moved away from ABB a few months ago. I have to say, ABB has the best in terms of topline speed AND packet loss (or more accurately the lack of it). After moving away to a provider, I was really disappointed by the packet loss.

    Decided to move to Launtel for the ability to prepay and also switch daily to higher speeds on days I might need it (though I haven't yet needed it since switching). Packet loss is not as low as ABB but generally not noticeable in most cases.

    I may not be with ABB, but if you are really finicky, their delivery of advertised service and their app is the best

  • s50600822 on 15/07/2021 - 16:41

    So they sent me that to, on June 29, while somewhere around June 15, I downgraded from $120 to $70 to test the difference to make some change. And in the email, they obviously say I don't have to do anything.

    And I did not even see this email until 2 of Jul. I rang them and ask if I switch back would it work. Support asked their supervisor and then tell me nope :))

    I switched back to $100 anyway cause their $70 plan is not usable. What a way to treat loyal customers - I was even convincing my friends to switch to them. No more, now :)))

    Hi …,

    Ever wondered what our fastest NBN plan is like? Well, today is your lucky day!

    As a loyal Aussie Broadband customer, we are excited to offer you an exclusive free 6-month upgrade to our NBN Home Ultrafast plan.

    Your NBN plan for your service located at … NSW will be automatically upgraded from NBN Home Superfast to NBN Home Ultrafast from your next billing date on 2021-07-01.

    There’s no need to do anything on your end, just get ready to hit the fast lane!

    Don’t worry, your new plan will still be the same price, we are just upgrading it as outlined above. At the end of the promotional period, you'll not be charged anything extra unless you choose to stay on the higher speed plan. We'll reach out to you closer to the end of the promotional period with more information.

  • Bargaphile on 15/07/2021 - 16:58

    I have been on the 1000/50 promo with $20 off for 6 months that expires in 2 weeks. So nothing for me then I take it?

  • kanad on 15/07/2021 - 17:05

    ABB has static IP?

    • b3n on 15/07/2021 - 17:09

      $5/m for static ip

  • Martini on 15/07/2021 - 17:09
    +1

    My 100/20 has been upgraded to 1000/50 unlimited.

    Nice.

    • wwdn113 on 20/07/2021 - 01:19

      Same as myself, have HFC

  • animasoIa on 15/07/2021 - 17:12

    For anyone on a gigabit plan under any provider, what's the typical actual speed like? I'm with Launtel (FTTP) and the highest I've gotten was 902 Mbps, even after swapping the default calbes on the NBN box to a Cat 7 one. Slowest speed test I got was 700 Mbps.

    • Twix on 15/07/2021 - 17:30
      +1

      That depends where you are testing to or the source of the download. nbn Ultrafast Gigabit is a best effort product. Around 900Mbps is about right and the speed can go as high as 990Mbps. Changing to Cat 7 won't help.

    • emoticon on 15/07/2021 - 17:46
      +2

      FTTP Aussie Broadband 1gbps plan - use purely wifi as the NBN box is in the garage.

      Asus AX-86U, using a 2018 11inch Ipad Pro standing right next to the router i get around 650mbps, that's probably the fastest any of my devices have gotten.

      Large-ish two story house, on the second floor maybe 10-15 metres from the router using an Asus AC USB-68 wifi adapter my laptop (Aorus X5 v6) can get around 350mbps. Using a m.2 intel AX200 wifi card my speed is around 100-120mbps but that probably has more to do with the laptops internal antennas.

      In the same room my 2018 Ipad Pro gets around 480-540mbps. Iphone XS in same room gets around 380mbps.

      I probably need a mesh-router + newer devices to take advantage of the gigabit speed but its still better than the 100mbps plan i was previously on.

      • Twix on 16/07/2021 - 13:20

        Upgrading to newer devices can help. An RT-AX86U can deliver more than Gigabit over 5Ghz Wi-Fi with a 2x2 client and you can run a second RT-AX86U as a mesh.

    • macfudd on 15/07/2021 - 20:45

      600 Mbps right now which is probably peak traffic time. 800ish Mbps is about the highest I've seen. Measuring on wired, not wireless device. Currently on HFC.

  • Switchblade88 on 15/07/2021 - 17:12

    Cries in regional FTTN

    • Ten on 15/07/2021 - 17:13
      +1

      Cries in Capital city FTTN

      • sachz on 15/07/2021 - 20:11
        +1

        Cries in non-FTTN household…

  • cook99 on 15/07/2021 - 17:28
    +2

    Customer since mid 2017, no offer for me 😭

    • ozstig on 15/07/2021 - 18:01
      +2

      Also a long term fttp customer, no email.

      • kobeduck on 17/07/2021 - 10:36

        Superloop is your next path

  • AndyRoo on 15/07/2021 - 17:46

    Apparently if you got the 6 months upgrade deal last time (6 months ago) you are excluded from this…
    Any other ISP's offering good deals? Thinking I might go somewhere else.

    • Twix on 15/07/2021 - 18:17
      +1

      Superloop.

  • axlfan on 15/07/2021 - 18:35

    Wow amazing! I am a ABB customer but we do not have 1000 Mbps where I live (north west VIC) :(

  • evoxxx on 15/07/2021 - 19:00

    Being on FTTP I took up the 1gbit plan ($150/m) from 100mbit with Aussie as made available last year..

    Downloading files using a multipart downloader (eg. jdownloader) was a dream.

    Streaming services like Netflix made no noticeable difference (4K and 1080p simultaneously)

    the speed can be nice for things like downloading/updating from game services (depending on your VPN service, if used, you may not be likely to notice any difference) as long as you’re connected to the right servers (I had to manually select servers in steam).

    I switched to the lower 250mbit plan to save a couple $ (actually to save $50/m with the Black Friday sale that they ended up not honouring to me so only saved $20/m)

    Have since switched back to superloop for 250mbit@$75/m after moving houses.. but thanks abb for the 2k shares @$1ea now hovering towards $3

    Where I think most people will notice plan upgrade improvements is depending on how many (moderate to heavy) simultaneous users on the connection or if your uploading matters (eg plex server, remote file server, large cloud file storage/backups)

  • immortalbjr on 15/07/2021 - 19:03
    +1

    Seems these guys are starting to care less and less about existing customers, I've read alot about people swapping over and ill be doing the same. Bye ABB.

  • sween64 on 15/07/2021 - 19:07

    If you're eligible, we'll be dropping you an email over the next month, and we will then migrate you free of charge to the higher speed from your next anniversary billing date.

    posted 23 June

    So if you haven’t received an email yet it still may come.

  • Catsfan070911 on 15/07/2021 - 19:09
    +2

    Cries in 50/20mbps

    • Ekliptix on 15/07/2021 - 19:11

      I share your pain. Yay for FTTNand maxing out at 51 Mbps.

  • roofyapple on 15/07/2021 - 19:12

    Why isn’t there anything for FTTC?

    • Twix on 15/07/2021 - 19:23
      +1

      FTTC max is 100/40 and some OzBargainers said they got upgraded from 100/20 to 100/40. I haven't read anything yet about 50/20 upgrades.

  • dogzilla on 15/07/2021 - 19:25

    Been on a similar 200Mb plan with iinet upgrading us a few months back for a similar trial.

    Its great being on 220Mb - can't see myself wanting to go back to 50Mb after the sweet taste of high speed.

    • Vorsprungdurchtech on 16/07/2021 - 00:58

      Did you have to change your router settings to something called PPPOE/VLAN?

      Spoke to them to upgrade from my current 100 to 1Gbps and they said I needed a new modem with PPPOE/VLAN? to gain this speed.

      • Twix on 16/07/2021 - 12:56

        iinet use the PPPoE protocol and VLAN 802.1Q for their nbn connections. Purchase a new router (not a modem) that supports both to establish a connection to iinet.

  • reptilescorpio on 15/07/2021 - 20:11
    +1

    I had an offer a few months ago to try out 100/40 and found no increase in speed from 50/20 sadly, unfortunately cost me an extra $40 to try since they switched me 2 days before the end of the month.

    • netsurfer on 17/07/2021 - 17:14

      Did you test it using wired or wireless connection?

      I found that my home mesh setup cannot deliver 100/40 when there is a fair distance away from either the main unit or the satellite unit.

      • reptilescorpio on 17/07/2021 - 17:46

        Wired connection, possibly more to do with my NBN connection than anything else but they had told me after testing that I would get closer to 100.

  • lomie on 15/07/2021 - 20:28

    I got the free upgrade offer to go from 100/20 to 250/25 on 1/7/21. Guess I'm out of contention for this 1000/50 offer.

  • DesiBoy on 15/07/2021 - 20:36

    FTTC gets……

  • xxz on 15/07/2021 - 20:50
    +1

    why no upgrade for 50/20 plan ??

    • wmxc on 15/07/2021 - 21:14

      yeah not sure either/

  • ChurchMouth on 15/07/2021 - 21:37

    Existing customer on 100/20 currently enjoying 800mbps in the afternoons :)

  • futaris on 15/07/2021 - 21:54

    I upgraded to 250/25 with the discount, for about six months. I've downgraded back to 75/20, because of the cost.

    On NBN HFC, and it looks like we can now get 1000/50. Haven't seen an e-mail about this offer yet.

  • henjebenje on 15/07/2021 - 22:18

    im on the 50/20 plan with HFC, when i go to upgrade to the higher tier plans there is no discount? Unless it only shows at the billing part?

  • demon1300 on 15/07/2021 - 22:32
    +1

    i love how they don't reward the customers that are already on it and have been since day 1….

    • Twix on 15/07/2021 - 22:50

      Never pays to be an early adopter. Send your kind words to nbn ;-)

  • Youbidmetoit on 15/07/2021 - 23:46

    I'm really surprised I got this e-mail offer as well. Our street only got NBN 2.5 years ago. I asked for a timeframe for something quicker than 100mbps at the time, and they said it could take a long while. Best prezzie you could ask for in a lockdown.

  • OldSchoolHarry on 16/07/2021 - 00:15

    Cries in OptiComm

  • simon 84 on 16/07/2021 - 01:30

    100Mbps/40Mbps, $89 for first 6 months

    Received nothing for now.

    Might go somewhere else after 6 months.

    • Justin9mm on 16/07/2021 - 08:31
      +1

      I went with Mate Internet from Aussie, they gave me 250/20 plan for $89 for first 6 months. All it was to switch over was a flick of a switch on connection day from their end. The speed is consistently 220/23 though, slightly lower than 250 but slightly higher than 20 on the upload.

      • hashtagbargain on 16/07/2021 - 09:32
        +1

        That’s coz the plan is 250/25

      • simon 84 on 16/07/2021 - 11:50

        soul mate home fast+?
        Thank you
        I will have a search later

  • Budju on 16/07/2021 - 07:18

    Node offers this upgrade to customers who average low data use per month only

  • payless69 on 16/07/2021 - 08:22

    came out on the day I disconnected from them. Now the 5G network has to do. Uploads are 5 times faster, downloads are hit and miss.

  • Justin9mm on 16/07/2021 - 08:28
    +5

    I went from Aussie Broadband because every time I called I spoke to some useless person who knew nothing about internet and when I found a better deal they basically told me to leave, said we can't do anything because we are bound by NBN Pricing. I went with Mate Internet on their 250/20 plan for $89 for first 6 months, been with them 4 months now and no different to service of Aussie BB. Once my 6 months is nearly up I will switch again. It's very simple to switch when it's only the flick of a button.

  • jettim76 on 16/07/2021 - 08:46

    I've had a chat to them and even though I've been a customer for close to a year now, I changed my plan less than a month ago.
    To be qualified, I need to be on the same place for the last 3 month.

    Always a catch.

    • Terra Australis on 16/07/2021 - 13:39

      Sorry to hear, but thanks for posting. I’ve been on for 4 months, I might give them a call.

  • Stdoubt on 16/07/2021 - 08:59

    Not exactly a reward though, is it? It is a "here as a better service at no extra cost for long enough to get hooked, then taken away so you have to pay extra"

  • r y an on 16/07/2021 - 09:34
    +2

    I've been with Aussie Broadband for nearly 4 years on the 100/40 plan and just changed down to the 50/20 plan 3 weeks ago. Called up and spoke with a supervisor and they said I don't qualify! Weren't flexible at all and said it was NBN offering this discount with strict restrictions. Not sure how much of that I believe. :(

    • hashtagbargain on 16/07/2021 - 09:39
      +1

      What a giant f you to the customer.

    • bdo207 on 16/07/2021 - 09:39

      What technology are you?

    • kobeduck on 17/07/2021 - 10:38
      +2

      Why did you stay with them for 4 years? That's a lot of money lost…

      • r y an on 18/07/2021 - 21:11
        +1

        Had an okay deal with them until they decided to go for an IPO and then they cut all the deals and forced everyone over to the higher rate and lowered the download/upload rates for those plans

  • kittymtd on 16/07/2021 - 10:13
    +1

    So is this not for all existing eligible customers? We've been with Aussie Broadband for a few years and haven't received an email yet, haven't changed plans either from 100/20. Have a HFC connection.

    • lomie on 16/07/2021 - 13:38

      I'm on HFC 100/20 and got the free upgrade to 250/25.

    • Twix on 16/07/2021 - 15:58

      Not everyone can get nbn Ultrafast 1000/50 on HFC yet. nbn need to do more upgrades.

  • CocaKoala on 16/07/2021 - 10:19
    +4

    ABB offers very little for the additional money they charge for an average home user like me.

    • bdo207 on 16/07/2021 - 12:44

      Their customer service is above and beyond any other provider we've used. And they have guarantees in place that prevent/minimise congestion and improve performance on their network. For me those things alone are worth the extra $10 or so a month I pay (compared to other providers), and they are of benefit to any internet user.

      • CocaKoala on 16/07/2021 - 13:39
        +2

        I've been using NBN with various providers for the past 3 years and I've needed to call customer service maybe be twice in these 3 years, and they resolved whatever issue I had both times. Most definitely not worth $120 every year.

        The NBN has be pretty much the same with every provider I've tried and there's been no complaints or noticeable congestions to speak of.

        I see no benefit at all paying a provider more, no matter who it is.

        • sinners007 on 16/07/2021 - 14:59
          +1

          I respectfully disagree. My NBN was a nightmare initially. I was with Superloop and having to wait 1-2hrs every time to get through to speak to someone was painful. Given you need your provider to initiate NBN contact/support, if your connection has issues, that's when the extra $10/month with ABB comes in handy. Also, my neighbour on Optus NBN complains of congestion all the time so, I challenge the statement that all NBN providers are the same.

          • CocaKoala on 16/07/2021 - 15:15

            @sinners007:

            Given you need your provider to initiate NBN contact/support, if your connection has issues

            I've had one connection issue in 3 years, and one other time I needed support was when superloop took an extra day to port me in, and I got through to someone on the phone in like 10 minutes. Of course your personal experience may be different, and you should feel free to keep paying the additional $120 every year if you see value in it.

        • bdo207 on 16/07/2021 - 15:28

          The fact you've had so few issues seems to me like you're benefiting from ABB! Haha. And connections can absolutely differ between providers, the different speeds people experience (and that the providers quote against the same plan) is perfect evidence of this. But obviously depends on the actual providers.

          Guess it's similar to insurance though - if you never need to use them you'll never know how good or bad they are. But as soon as you have an issue, that's when you realise there IS a difference.

          • CocaKoala on 16/07/2021 - 15:31

            @bdo207:

            The fact you've had so few issues seems to me like you're benefiting from ABB!

            This makes little to no sense to me, but you should feel free to back up your claim if it was serious.

            But like I said, you should feel free to pay the additional dough if you personally think it's worth it to you.

            • bdo207 on 16/07/2021 - 15:52

              @CocaKoala: The provider manages part of the network. Therefore your experience, and the issues you encounter, can differ by provider based on how they configure/manage/maintain their part of the network and your connection. You said you've only had "one connection issue in 3 years", to me that sounds like a sign your provider(s) manage their network well.

              • CocaKoala on 16/07/2021 - 15:54

                @bdo207: Sure, but how am I benefiting from ABB? Please refer to the quote in my previous message.

                • bdo207 on 16/07/2021 - 16:12

                  @CocaKoala: Apologies, I interpreted your original comment as meaning you had been with ABB (as you provided an opinion of what they offer I assumed you'd at least tried it), and given nowhere else had you clairified otherwise, my following comments were based on this interpretation. But I now assume you have not? So I can understand why you'd be confused haha. In which case, replace "ABB" in my previous comment with "the provider(s) you've had plans with". But also makes me wonder how you can claim they "offer very little" when you haven't actually experienced their product or service… As they say: "Dont' knock it til you try it" ;)

                  • CocaKoala on 16/07/2021 - 16:45

                    @bdo207: No, your interpretation was correct. I have been with ABB on one instance, and found them comparable to the rest of the lot (superloop, internode, spintel, tangerine). Literally no difference at all - the internet gets connected, and everything works.

                    It's likely that I'm just lucky where I am, but based on my experience so far with NBN ABB does not provide any value whatsoever for the additional money they ask. But regardless, there's no answer to the question - how have I "benefited" from ABB any more than I've benefited from another provider?

                    • bdo207 on 16/07/2021 - 17:50

                      @CocaKoala: I have actually answered it: You've had minimal issues so I was saying that could be a result of how ABB "configure/manage/maintain their part of the network and your connection". With other providers you may have encountered more issues as a result of their network and products.

                      To play it back for you: You said they offer very little to justify charging more, but then proceeded to confirm you've had minimal issues. My point was that those minimal issues may in fact be you already benefiting from ABB (and their network management), even though you may not realise it. (Note: I never said you might be benefitting more from them than another).

                      Less issues = benefit.

                      • CocaKoala on 16/07/2021 - 22:18

                        @bdo207: I also like wearing pyjamas at home, but that hasn't contributed to less issues with the home NBN connection.

                        Correlation does not mean causation. I've not benefited from ABB in any way more than I've benefited from another provider.

                        • bdo207 on 19/07/2021 - 11:08

                          @CocaKoala: Haha wow, your previous comments had already demonstrated your lack of knowledge regarding broadband networks but this one really takes the cake! Wearing pyjamas and experiencing internet issues are very different things haha…Correlation does not always mean causation, but it can.

                          There is actually data to substantiate my comments: search ACCC Broadband Performance Report and you will see that some providers provide a better connection that others. They review them across a range of metrics, and one of these is specifically about outages.

                          Can you state unequivocably that you have NOT experienced less issues and therefore a better service as a result of ABB's network, or any of the other providers you've used, compared to others? Of course not, because you haven't tried all the others providers.

                          Just enjoy your good internet and stop trying to pick unnecessary arguments :)

                          • CocaKoala on 19/07/2021 - 18:22
                            +1

                            @bdo207:

                            Haha wow, your previous comments had already demonstrated your lack of knowledge regarding broadband networks but this one really takes the cake!

                            Ad hominem is the least intelligent form of "arguing". I might as well add that you're yet to prove to me how I've benefited from ABB more than I've benefited from another provider. It's not like I had less issues with ABB and more with others. Every single provider I've used have been the same in my experience, except ABB wants more money.

                            Correlation does not always mean causation, but it can.

                            You just have to prove that's the case here because that's what you claimed.

                            Can you state unequivocably that you have NOT experienced less issues and therefore a better service as a result of ABB's network, or any of the other providers you've used, compared to others?

                            Yeah? You're the one who claimed I've benefited from ABB and are unable to substantiate that ridiculous claim, but are somehow concluding that I've something to prove to you?! Hahaha. Also, "unequivocably" is not a word.

                            Once again, I only need to compare ABB with the providers I've used to claim that they're no different except being pricey. Sure, they may have some measures to improve performance or whatever but the rest of the providers haven't been noticeably bad in any way in my experience.

                            Just enjoy your good internet and stop trying to pick unnecessary arguments :)

                            There's no need for you to tell me what to do. :) Not to mention you were the one who responded with a ridiculous statement and started an argument. Perhaps follow your own advice and enjoy your unnecessarily expensive internet connection instead of making laughable claims.

                            • bdo207 on 20/07/2021 - 09:50

                              @CocaKoala: If anything is ridiculous and laughable it's your persistence on this post (to the point where you're picking on autocorrect errors)… I've substantiated my claim, explained how offerings from providers can differ, and even directed you to data that backs this up. The Broadband Performance Report clearly shows some providers perform better than others and ABB happens to consistently rank in the top few across most, if not all, metrics. If you don't want to read or accept that that's fine.

                              Suggest you also read back over what I've said - at no point have I: a) Unequivocally stated that you have benefited from ABB (only that it seems to me like you could have based on the info you provided, and that it would make sense based on the available data and their network), b) Said that you've benefited from ABB more other providers you've been with, or c) That ABB has the best offer. My point is that ABB has a better network, product and service than (some/many) other providers, and the data (as well as much anecdotal feedback) backs this up. This in turn can reduce number of issues and outages (again, data backs this up), which I consider a benefit in relation to a broadband service, or any utility-type service really.

                              Just let it go - and go enjoy your internet, hopefully you can find better uses for it than stubbornly arguing with strangers and against quantifiable data :) (And thanks, however as I've explained via my various points and data shared, my connection isn't "unnecessarily" expensive, it's based on a superior product/service compared to others so the cost is justifiable in my opinion, and many others')

                              • CocaKoala on 20/07/2021 - 12:03
                                +1

                                @bdo207: I have not contested the data in any broadband performance reports. Neither have I argued against ABB purportedly having a better network or whatever. You explicitly stated:

                                The fact you've had so few issues seems to me like you're benefiting from ABB!

                                This is still sticking out as completely meaningless regardless of how many broadband reports you produce because I've had "so few issues" with several providers, not just ABB. How have I benefitted from ABB, if they've been the same as the rest of the lot I've tried?!

                                Just let it go

                                For the second time, don't tell me what to do. I'm going to stick to the point and ask for the tenth time to prove your point instead by explaining to me how I benefitted from ABB alone, as opposed to all the other providers I've tried and this discussion will be over.

                                arguing with strangers and against quantifiable data

                                You've provided precisely zero data so far that proves I have somehow "benefitted" from ABB as opposed to other ISPs. Besides, that's precisely what you are doing as well, but you're doing worse - arguing with a stranger about something that you cannot substantiate.

                                the cost is justifiable in my opinion

                                An opinion that you tried to dress up as a fact by telling me that I've benefitted from ABB. How have I benefitted from ABB is what I'd like to know; there must be a simple one line answer for this, which you have failed to produce so far and are instead typing out paragraphs of text and telling me to "let it go".

      • kobeduck on 17/07/2021 - 10:40
        +1

        $10 per month, $120 per year, $1200 in ten years… Now let's move on to your streaming services but before that hand in your ozbargain license!!

  • spiev on 16/07/2021 - 12:50
    +2

    Customer for 2 years (100/40, manually changed back to 100/40 after the forced downgrade to 100/20) and no email. My parents are on the same plan at their place and got the offer. I'm guessing there must be a data usage component to the eligibility, because I'm a heavy user and my parents use barely anything.

    • phluffed on 16/07/2021 - 20:15

      Nope. I'm a heavy user and I got an offer.
      I was a 100/40 customer for a year till the forced downgrade to 100/20. Have been on that for 6 months now, and was about to churn when this timely email came through offering the 100/40 again.

      FTTC customer.

  • sena86 on 16/07/2021 - 15:34
    +6

    50/20 missing out again. Might be time to move to Superloop.

  • scottb721 on 16/07/2021 - 16:45

    Those waiting for emails, I changed my FTTN from 75/20 500gb to 100/40 unlimited for only $4 a month extra for six months.
    No email needed.

  • andyhwl on 16/07/2021 - 19:17

    This is great. I am on the free upgrade from 100/20 to 250/25 with FTTN.
    Any worth trying to get 1000/50?

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