Returning Jeans (Worn Three Times) without Tags but with Receipt to David Jones

Lbawlingonabudget on 15/06/2021 - 19:43
Last edited 15/06/2021 - 22:06 by 1 other user

Hello community!

I am in a bit of a pickle here.

I recently purchased jeans and without thinking too far ahead, cut off the tags and wore the jeans with the thought that I'd be keeping them for a long time.

After 3 wears of the jeans, I realised the pair of jeans are quite stretchy and now the jeans are way too big for me….

It's still less than a month since I purchased them from David Jones. I've had a look at the refund policy and it says they'll refund them if tags are attached.

Unfortunately I've thrown the tags out….I've got the online receipt with me but no tags….

I'd really like to get a refund on these pair of jeans or ask for a size change (but I don't think they have anymore of the size below).

Any recommendations, tips or pointers? I'm all ears here!

Fashion & Apparel

Related Stores

David Jones
David Jones

Comments

  • wizzy on 15/06/2021 - 19:47
    +429

    I don't think you can return clothes after you've worn them 3 times.

      • Drakesy on 15/06/2021 - 20:21
        +58

        Username doesn't check out.

      • Mechz on 15/06/2021 - 21:00
        +48

        A few hundred? Wow you got scammed.

        • HelpMeiCantSee on 16/06/2021 - 07:49
          +25

          Right? $12 at Kmart baby

          • peterwilliams83 on 16/06/2021 - 10:03
            +4

            @HelpMeiCantSee: Because who doesn't enjoy supporting sweatshop labour!

            • GG57 on 16/06/2021 - 11:47
              +75

              @peterwilliams83: To be fair, OP's expensive jeans probably came from the same factory.

              • Munki on 17/06/2021 - 15:29
                +8

                @GG57: But only the best 6 year olds get to work on Gucci jeans.

          • Loopenip on 16/06/2021 - 23:54
            +4

            @HelpMeiCantSee: My two pairs of kmart jeans (different ones & priced differently) wore out in the wrong places pretty quick… never doing that again

            • ankor on 17/06/2021 - 14:31
              +1

              @Loopenip: Cut holes in the crotch area. Problem solved.

            • HelpMeiCantSee on 19/06/2021 - 09:44
              +1

              @Loopenip: 6 years and 10 years respectively here. You must have some serious kahunas to wear ‘em out lol

      • peterwilliams83 on 16/06/2021 - 10:05

        Why not donate the jeans to charity?

        • DoctorCalculon on 16/06/2021 - 19:26
          +1

          If you check OP's username, it might provide the clue as to why not. ;-)

      • Kranbone on 17/06/2021 - 00:28
        +24

        I don't think it's fair for a retailer to take a loss on clothing you've worn multiple times because it is "too stretchy".

      • lowndes8 on 17/06/2021 - 09:07
        +4

        Why did you buy them then? Seriously i cant believe you think you can return them after they have been worn

      • Cyphar on 17/06/2021 - 10:37
        +5

        You can sell them second hand on FB Marketplace. If they are a reputable brand, somebody out there will buy them for a fair price.

      • MisterQ on 17/06/2021 - 15:13
        +2

        Am I missing something? Being "on a budget" and spending a few hundred dollars on a single clothing item, doesn't gel.

      • juki on 17/06/2021 - 21:58

        i wouldnt want to buy your three times jeans… see what you can salvage selling them second hand, otherwise live and learn

      • Ahbal on 18/06/2021 - 12:53
        -1

        lmao who spends that kind of money on jeans that lose their fit after 3 uses.

      • eraser215 on 18/06/2021 - 13:27
        +1

        I am impressed at how unaware you are of how much your behaviour sucks in even asking the question. I hope you gain some self awareness from the responses on here.

      • T1OOO on 19/06/2021 - 21:09

        Sell them

    • morse on 16/06/2021 - 04:42
      +3

      You can if they are genuinely faulty eg shrink or stretch significantly despite following washing instructions.

  • Melb69 on 15/06/2021 - 19:48
    -7

    Really think is up to the store manager. As no tags it's not like they can just put it back on the shelf. Maybe a store credit is their offer to you. Just ask for refund and see how you go

    • mskeggs on 15/06/2021 - 19:51
      +85

      No tags an worn 3 times. They can’t sell these returns.

      • DoctorCalculon on 16/06/2021 - 19:27
        +5

        No tags an worn 3 times.

        It could have been worn 50 times. This point is completely moot as it cannot be confirmed by anyone else.
        The tag is the main thing.

      • aboogee on 17/06/2021 - 17:11
        +1

        must be a troll post

      • Kangal on 16/06/2021 - 18:37
        +10

        See your first mistake was going to David Jones.

  • mskeggs on 15/06/2021 - 19:50
    +57

    Refund after 3 wears because you aren’t very happy with the fit is a bit rich, but DJs are pretty generous with returns.

    I don’t think they have to give you an exchange or refund under the terms of their policy, but they might do so anyway. Note that if you return used goods they can’t sell them, so they are worse off than if they do not do so.

    Maybe pop them in the clothes dryer and see if they shrink a bit, or hit up the KFC bucket specials ;-)

      • Hardlyworkin on 16/06/2021 - 11:17
        +9

        Put them in the washing machine and they might shrink a bit.

        • Kangal on 16/06/2021 - 18:39

          Maybe OP is flexing how much weight they're losing during the pandemic…

        • ChickenTalon on 17/06/2021 - 00:41
          +10

          People wash jeans?

  • Quantumcat on 15/06/2021 - 19:51
    +65

    Returning is for when you've just tried it on once not worn them all day three times. They'd need washing by now! You can't expect them to go back on a shelf. You'll have to either put up with the size or sell them second hand.

    • gee-man on 16/06/2021 - 07:12
      +20

      Washing jeans after being worn 3 times?

      Oh, no no no.

      Maybe after 6 months, and only if you spill something like half a can of tuna on there. And do a Tough Mudder.

      Maybe.

      • BestofOZB on 16/06/2021 - 20:54
        +7

        You take them off and see if they stand by themselves……
        if they do….
        time to wash them.

        • Munki on 17/06/2021 - 15:33
          +1

          You need to stop spunking on your jeans mate.

    • spaceflight on 19/06/2021 - 22:57

      LEVI'S CEO EXPLAINS WHY YOU SHOULD NEVER WASH YOUR JEANS
      Machine-washing a good pair of jeans can actually cause damage to the material
      https://www.independent.co.uk/life-style/fashion/levi-s-ceo-…

      • Quantumcat on 19/06/2021 - 23:19

        They just want you to shell out another $399 every time you spill some lunch on your pants

      • G-rig on 20/06/2021 - 03:29

        Levi's are like cardboard anyway
        I usually avoid washing to prevent colour fade, particularly with darker jeans.

        Since people recommend putting them in the freezer to get rid of bacteria. Got some fabreeze, not sure if that affects them adversely.

  • jjjaar on 15/06/2021 - 19:57
    +10

    I think the only argument you have is that they item is not as described in that the size at purchase and the size now are vastly different. Almost saying its faulty. I probably wouldn’t recommend getting another pair of the same style if you’re going to go down this avenue.

  • morse on 15/06/2021 - 20:02
    +11

    It’s worth trying for a refund on the basis that they are faulty ie not fit for purpose, if they have stretched a lot. Just go in store and explain the situation politely.

    • peterpaoliello on 17/06/2021 - 05:04
      +2

      That's also the way I read this. It isn't a simple change of mind. If the story is correct they're clearly faulty - how likely this is I don't know. OP is getting the down votes dished out to them.

      • miasofia on 17/06/2021 - 12:59
        +1

        That's how I see it as well, OP tried them on in the store and was happy with the fit and then the jeans have changed size. It's not like OP has changed their mind about the fit, it's the fit that has changed.

        • bawlingonabudget on 18/06/2021 - 10:01

          this is bang on the money. I went to the store to try them on and they fit perfectly! It was after the wears that they are now way too baggy.

        • eraser215 on 18/06/2021 - 13:28
          -1

          Nah, OP just demonstrating crappy consumer behaviour here.

          • downbythecreek on 18/06/2021 - 14:44
            +1

            @eraser215: If you bought a pair of shoes and after 3 wears they got bigger would you want a refund?

            • OzBarAnon on 18/06/2021 - 23:45

              @downbythecreek: That does happen sometimes, especially with some leather shoes/boots that can loosen up after you break them in. That being said, I don't know the extent to which these pants supposedly stretched

              • downbythecreek on 19/06/2021 - 12:01
                +1

                @OzBarAnon: That is true, but OP has said they're 'way too baggy' now, I wouldn't find this acceptable for a few hundred dollar pair of jeans after 3 wears either.

                I just think it's pretty rough to accuse them of crappy consumer behaviour because they want an expensive item to maintain its structure for a reasonable length of time.

  • SF3 on 15/06/2021 - 20:21
    +26

    Goto a clothing alteration shop to have them make the jeans fit you.

    /thread

    • Kangal on 16/06/2021 - 18:40

      Or the OP could try these:
      https://www.instyle.com/fashion/tiktok-jeans-button-pin-styl…

    • bmerigan on 17/06/2021 - 21:14

      A sensible option that doesn't inconvenience anyone else. Well done.

    • bazingaa on 18/06/2021 - 13:13

      We found it is cheaper to buy a sewing machine ($50 from FB market place) than going to an alteration shop few times ($10 each time).

      • mandelbrot on 18/06/2021 - 22:08
        +1

        But then you gotta hire someone for $100 an hour to use the sewing machine :/

      • OzBarAnon on 19/06/2021 - 14:31

        Don't have the confidence to work on some more expensive pieces of clothing (shortening suit pants legs and jacket sleeves for instance)

  • Marcsie on 15/06/2021 - 20:26
    +11

    lol

  • thatonethere on 15/06/2021 - 20:31
    +2

    I've returned stuff if it is faulty after many wears but if you didn't size it right that is on you unfortunately.

    Unless it weirdly shrank or stretched.

  • Alexander420 on 15/06/2021 - 21:57
    +42

    I am quite shocked with the last few post in ozbargain..
    People in this country are so privileged that they can return everything even though it has been used for years. No wonder a lot of business went bankrupt and price of items are way higher here compare to other country.

    • MS Paint on 15/06/2021 - 23:24
      +1

      How much is 420 a gram in your country?

      • Alexander420 on 15/06/2021 - 23:37
        +3

        Please give me MS Paint of 420 then I will let you know!

      • morse on 16/06/2021 - 07:11
        +6

        So the people negging don’t return faulty goods?

        I genuinely find that surprising - but no wonder retailers think they can get away with peddling some of rubbish that they do.

      • HelpMeiCantSee on 16/06/2021 - 07:57
        +3

        I dunno. My youngest Kmart shirt is at least 3 years old. Jeans are about 10. Doesn’t seem low quality to me. Just cheap.

        • morse on 16/06/2021 - 08:38
          +1

          Yes obviously not returning things that are not faulty. Like most Australians I buy a lot from both Kmart and Bunnings and there are some good items. I’ve actually had the worst luck clothing wise with BigW. But just due the quantity and variety of stock of these and many other retailers there are dud products - returning these is what I’m talking about.

          • Loopenip on 16/06/2021 - 23:56

            @morse: Yeah I find it's hit or miss with kmart & big-w,

            my kmart t-shirts are great, big w not so much but okay

            Never buying pants from either of them again

    • GrueHunter on 16/06/2021 - 10:17
      -3

      It's called having a robust system of legal consumer rights.

      If businesses want to sell defective goods, they should go bankrupt.

      Don't like it? You're welcome to move somewhere those rights don't exist. Enjoy your cheaper products that could catch fire some time down the track and you don't have a leg to stand on.

      Oh hey, you're still here. Funny that.

    • dcash on 17/06/2021 - 20:08
      +1

      Yeah, it's almost as bad as the guy who thought his 6.5 year old TV should be replaced free of charge. Makes me very glad I'm not in retail.

  • ihbh on 15/06/2021 - 22:14

    Please don't try this with undies (even if you're wiser this time and leave the tags on).

    • kaleidoscope on 15/06/2021 - 22:29

      Don’t thing under garments are refundable if you open the pack

      • trapper on 17/06/2021 - 13:02
        +1

        They are if they are faulty, anything is.

        They just won't do no questions asked 'change of mind' returns.

    • markathome on 16/06/2021 - 18:07
      +1

      I've returned undies. The button fell off and I don't have a sewing machine. Weirdly I was told I should have kept/found the button because they might have been able to sew it back on. That was in the early-2000s. The message stuck with me.

      Flash-forward to 2018 and I returned a pair of really nice pants/slacks with the button that had fallen off asking if it might be possible to sew the button back on? "Nup." I'm told - refund only.

      I guess the world changes but I'd have liked us to come to a middle point. Ditch broken undies, repair broken jeans. Maybe the 2020s will be the decade for this.

      • Ughhh on 16/06/2021 - 18:10
        +5

        Buttons are easy to sew on yourself…..

        • Antikythera on 16/06/2021 - 18:21
          +3

          to clarify…. without a sewing machine, buttons are easy to sew on yourself….

  • kaleidoscope on 15/06/2021 - 22:28
    +6

    If you return because elastics gave in is fair point. If you return because you don’t like them after three wears… don’t be that guy!

  • bdl on 15/06/2021 - 22:29
    +3

    eBay

  • vince088 on 15/06/2021 - 23:11
    +1

    get it altered or sew up the waist yourself

    videos on youtube/tiktok

  • MS Paint on 15/06/2021 - 23:23
    +6

    Eat bacon hamburgers every night for 3 months.

    • Yummy on 15/06/2021 - 23:54
      +3

      Win-win!

  • [Deactivated] on 16/06/2021 - 00:03
    +6

    Wash them and chuck them in the dryer a few times. They'll shrink.

    • Traveller107 on 16/06/2021 - 01:06

      This^ will work.

      • capslock janitor on 19/06/2021 - 17:17
        -1

        doesnt washing the jeans 'soften' them too much?

    • morse on 16/06/2021 - 04:36
      +1

      They are likely to shrink in length as well, depending on OPs height, this may not be ideal.

  • DiLs on 16/06/2021 - 06:38
    +4

    Put on some weight, they will fit you.

  • Bob Svargis on 16/06/2021 - 07:21
    +5

    They can't resell them nor are they faulty so you shouldn't be expecting a refund.

  • lew380 on 16/06/2021 - 07:42
    +9

    Hi, I made a mistake and now expect the store to pay me full price for a used item. Lol no….

  • kerfuffle on 16/06/2021 - 07:47
    +8

    As ex-DJs staff: that’s a no.

  • Car-la-la on 16/06/2021 - 08:18
    +16

    Jeez so entitled… Move on Op and but better fitting clothes in the future

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