Seagate Expansion External 2TB Desktop Hard Drive - $65
A massive two terabytes of storage capacity!
USB 2.0 Interface
Built-in power management ensures energy efficient operation
Requires no software installation - it's automatically recognized by Windows
Simply drag and drop to save files
Australia-wide delivery included
If you're lucky enough to have Our Deal credit from the Stockland Voucher deals, you can get this for $55
sigh this is the second thing I've ever bought from social sites, and thought it was worth a shot, first one was hair cut and credit etc, business went under, and now this one refuses to offer up the drives, (for what ever reason don't care), social sites really need to get a contract written with penalties if a company doesn't follow through.
Last time i ever buy from a social site.
this is so incredibly annoying. this has happened so many time to me this year.
I wonder if Shelley Elder will be my friend on FB…
https://www.facebook.com/profile.php?id=1819765799&sk=info
It has "worked" not currently works :) So don't know.
http://axeze.com.au/what-we-do/management-team
Edit, Tarryn is easily found as well… And who would have guessed, she's married to an elder too!
@ @SimmianPrime Hi Kyle, all customers who purchased the Seagate External HD will be receiving a full refund. Have a great weekend!
1 hour ago
Hi,
Sorry… but if you thoroughly investigate all merchants and this happens, it doesn't do well for my confidence in your abilities.
I can tell you that I will not be using your site ever again and you certainly won't see any referrals or positive recommendations coming from me.
Edit: What are you going to do about any data collected by Axeze, as per your instructions on the voucher?
I posted on there facebook about this and that is the same reply I got. I also advised that it might be worth posting something on here.
That's what i'm a little concerned about, if this company couldn't warrant the actual type of hard drive, i'm not sure i'm comfortable with them having personal details about me.
Such audacity! How can you wish us a well weekend after telling us that the deal is not going ahead. You sir have party pooped my weekend, and should not be happy or smug about it, especially with that irritating smiley face. All that lost time, effort and good will. Not happy, Jan!
P.S. I'm still waiting for my email telling me that the deal is off, I should not have to find out about it via the OzBargain site, or Facebook or whereever else it is you've posted it. The moment you called the deal off, you should have sent emails to all customers advising them of what's happening.
F! I knew it was too good, but I still bite so f me too.
definitely not going to order from your site or any affiliates ever again.
now give me my money back you wankers!
I bought mine around the 1500 mark, but no email from our deal yet, has anyone received email but bought later than me? Thanks
i bought mine at the 130 mark and sent the email at 12:01….i have not recieved any email
im the same as you. 150 mark… sent email at 14:04, no contact.
bad luck guys.
guess it was a deal to good to be true.
poor guys had to go through all the hassle giving out details, buying coupons, emailing them.
and then in the end they cant honour the deal.
What a joke. I thought some guy here rang up and they confirmed that they had 2000 hdds.
OurDeal. I've never used you guys before, this is the first time and this will be the last time. You have made your impression on the ozbargain community. It's very difficult to gain the trust of these people back.
emailed OURDEAL for a refund.
Really p!ssed that I have to discover on here that the deal was a fake/scam/mistake. No contact from either OurDeal or Axeze. Really poor form. These deals are intended to promote a company. Instead they have damaged the reputation of OurDeal, Axeze and Seagate. What an effort!!
I couldnt agree with you more, I wonder if there's a seagate representative lurking here prepared to offer people any form of goodwill (i.e - providing their own deal) to promote seagate. Even if it is at a slightly increased cost to the original deal for even the internal drive only.
I was really looking forward to filling out my microserver!
So, wait what about the post about the China hard drives?
Can we still get a cheapo china drive for $65 if it is not as specified?
What the heck?
Time to revoke your votes.
http://www.ozbargain.com.au/node/61321/votes
"You cannot revoke a vote that is more than 72 hours old." :-/
A mod can do it for you…
I, for one, from now on,
will turn away with any deal from OurDeal & Axeze,
and these companies are permanently black-listed from me & anyone I know!
I am not saying all these becoz I am angry that I can't get the hard drive,
but at their advertisement, collecting of personal information(including credit card),
and then refused to honour any deal at all!
(see page 1 & 2, people even called Axeze to confirm if there's such deal)
who knows in the future any of these bull shit will happen AGAIN and AGAIN from OurDeal?
they take your money, credit card details & personal details including your number & address,
and then say there's no such deal!?
they will never get my business or referral to anyone again! EVER!
hear, hear!
outdeal and axeze… never again!
Still no reply from ourdeal. Should I ask my bank to get the money back?
i'd wait until monday… nothing will be done over the weekend anyway.
Damn it. Gave them my personal info and everything.
Ourdeal can go to hell.
my bad, I thought that anything posted on ozbargain main page have been verified. lesson learned.
never again. f#$@ you ourdeal, give me my money back!
$65 for a 2TB external hard drive, including postage, from a relative unknown seller - and on the day they were offering this deal, the only sales rep who knows about the deal happened to sick. It was quite fishy and too good to be true. Therefore, it was basically a gamble for anyone who purchased it.
Anyway, people will get their refund. A positive side of this is that those people will learn to be more cynical about these too good to be true deals in the future. Buying bargain deals online have risks. Generally, online deals can be cancelled by the merchant at any time.
which is the reason I didn't buy or vote for it. I think everyone should have waited for delivery confirmation rather than voting out of the box hoping it would arrive.
Generally speaking emailing anyone for ordering a hard drive is very very suss to me and wouldn't have touched the deal with a 10 foot pole
I've seen or scored a couple of deals that have been almost too good to be true on OzB that have come through. The $35 Verbatim 1TB USB3.0 drive from Staples is a prime example sitting here spinning away as we speak! ;)
Sometimes you win, sometimes you lose…the loss in this case is fairly negligible, a bit of my time was nothing coz I was on holidays anyway & a couple of days wait for a refund, that's the extent of it. I've had good experiences with OurDeal to date, I don't think they've done wrong in this case, and they're apparently doing the best they can to fix it. No harm, no foul IMHO!
Yeah, Axeze appear to be complete idiots, they've stuffed this up royally; but at the end of the day nobody here has lost anything tangible except a few contact details which depending on your level of paranoia may or may not be an issue.
I'm not revoking my + vote coz the OP found what we all thought to be a great deal and posted it in good faith, we all took the bait, renegging on that doesn't seem kosher to me! :)
Why are some people getting refund emails and others are not? I still haven't gotten mine.
It's the weekend. They were issuing some refunds on Friday, but I haven't seen any posts about refunds since then (then again it's hard to keep up with a 6 page thread). Presumably they'll get to the rest of us come Monday.
I'm a bit shitty that they didn't make the effort to refund everybody before the weekend. A quick refund, instead of being stuck in limbo for a few days, would've made a better impression of OurDeal… I do wonder why they don't seem to have the capability to refund everyone automatically instead of manually doing it.
Our Deal claim EVERYONE was emailed on Friday and are suggesting that anyone who didn't get an email should check their spam filter. From comments on here I'm suspecting this may not be the case…
Well, unless they sent their message from "Paypal Team <[email protected]>" their email is not in my spam box.
no email from them to me.
I've just emailed them.
Nope - liars. No email from them.
NO emails yet, I am receiving all their spam but not the notification/refund email. Such a shame.
Glad I didn't bite. If it seems too good to be true…
Yea for some reason I had a doubt about this deal too
My jedi senses kicked in lol
The ourdeal website seemed dodgey
And the method of receiving the deal through the payment by cc
Then receiving a dubious coupon
And giving a set date to email more personal information to them
And for them not to even ask for address
All seems… Sighs
I too, will never buy from ourdeal or axeze :)
Just spoke to ourdeal support (02 8305 1800, option 3).
"All emails went out on friday. No idea why you didn't receive it."
"Refunds will be processed over the next few days, we're trying to work out the fastest way"
"I will need to speak to management about Axeze having your personal data."
Didn't get any email from them, and I am sure it is not in my spam folder or anything like that. Will wait to see if I am going to get a refund.
I can forgive ourdeal for this, it seems like a stuff up by the supplier plain and simple. Ourdeal can only go so far to check the suppliers info is correct.
However I also did not get an email on Friday, and them telling people that everyone got is bs. This is way I won't be dealing with them again.
I too have not received any email from ourdeal.
still not email from ourdeal, no idea what to do.
Ring them: 02 8305 1800, option 3.
thanks,bro
No e-mail here either.
Just spoke to OurDeal…
"OurDeal will be refunding anyone who purchased the 2TB HDD deal by 12pm today. Might take 3-5 Days to appear in your account.
Emails confirming refund will go out once refund has been sent."
Ourdeal,
Telling people who feel they've been ripped off / scammed that they have been emailed AND a refund is being processed, when clearly 100's, perhaps 1800+ people were not sent the alleged emails, makes the matter worse. Should we believe anything you say in future? Are you going to refund the $130,000 collected? Are you going to explain what actully happened to our $130k investment?
Mistakes are understandable, but dodgy, shady practices are not tolerated for long.
How about a sfraight, clear response to clean this mess up?
Dear ***,
Thank you for contacting OurDeal.
As per our telephone conversation this morning I have processed a full refund for the Axeze Deal for the External Hard Drive. There were 3 Vouchers in total in your **** Account.
You can Sign In to your Account at any time at the OurDeal website to view Vouchers. Sign In > My Account > My Vouchers.
The refund has now been processed as per below:
Deal: Axeze
Quantity: 3
Amount: $195
Reference: **** ($65) and **** ($130)
Please allow 3-5 working days for the refund to fully process back to the credit card that was used to make the purchase.
With regards to the email we sent to our Members on Friday, please see a copy of this below:
Dear Valued OurDeal Member,
Thank-you for your recent purchase of the Axeze hard drive offer from OurDeal.
$65 for a Seagate Expansion External 2TB Desktop Hard Drive with USB 2.0 Interface and Built-In Power Management, Delivered Nationwide from Axeze. Value $159.
Unfortunately it has just come to our attention that the product is not as our merchant advertised and as such we are issuing you with a full refund. We will be processing your refund to the credit card used to make the purchase and the full amount will appear in your account in the next few business days.
OurDeal strives to source and work with only the most reputable merchants to give you the best experience possible. In this instance, you have not had the superb customer experience that we strive for and for this we are sincerely sorry.
If you have any further questions regarding your refund please don't hesitate to contact us at : [email protected]
Again, OurDeal apologises for the inconvenience and we look forward to making your next experience with OurDeal a much more pleasurable one.
Thanks,
** Please do not hit reply this is a non-response email**
If there is anything else we can do to assist you, please don't hesitate to contact us.
Kind Regards,
Kaela
Escape Ordinary
Sydney NSW 2000
bugger!!! cc billing cycle now includes the tab for $65… will have to pay that extra amount because the refund wont make it in time…. end result this fiasco will cost me $65 for a month!!!
Nope - still no email.
Seems that if two weeks pass from the date I sent them the email with the voucher code (i.e. 13 January 2012) they are obliged to provide the drive.
I've complied with the T&C's in the voucher itself:
Terms of this Deal
To redeem, please email: [email protected] with your: 1. Name and
contact details 2. OurDeal voucher ID Please write "OurDeal - Seagate
2TB" in the subject line of the email Valid from: 13th January 2012 Limit
of 2 vouchers per person Limit of 1 voucher redeemable per transaction
Delivery available Australia wide Delivery available to PO Boxes Please
allow 2 weeks for delivery after ordering Not valid in conjunction with
any other offer No partial redemption or refunds Must order by: 13th
February 2012 Valid until: 13th March 2012
I've also had a read of the T&C's on their website and there certainly is an argument that I've complied with all relevant conditions and that they haven't terminated the voucher so there is an enforceable obligaiton for Axeze to supply the goods (given that OurDeal merely acts as the agent for Axeze - see T&C 15 on their website).
Interesting.
Tick tock, tick tock…
just recieved the apology email from OurDeal, guess I'll have to put my MyBooks back together now. Not Happy.
Yeah, just got it too.
*Again, OurDeal apologises for the inconvenience and we look forward to making your next experience with OurDeal a much more pleasurable one. *
LOL. Hope OurDeal isn't holding it's breath.
Yeah, got it this time, seems someone forgot to export the full customer list into their mail manager the first time round, the first email not in spam at all.
Just got the email - darn.
I'm still not convinced they are able to issue a refund and wash their hands of this mess.
References are to the T&C's on their website:
"7. When you place an order for a Deal, it will constitute an offer to purchase a voucher from the relevant Supplier in respect of the goods / services which are the subject of that particular Deal. We will issue the voucher on behalf of the relevant Supplier. Your offer will be deemed accepted once the Deal becomes “active”.
So - they accepted our offers when the deal became "active". Their rights in clause 8 only come into force before the offer is accepted.
From a read of refund provisions:
"Refunds by OurDeal Pty Ltd
If your voucher expires or becomes invalid for any reason, then it is not refundable in whole or in part.
You acknowledge and agree that vouchers are not refundable if your voucher has been damaged, lost or stolen or if you are unable to redeem your voucher or if you have changed your mind.
We will however refund the price which you have paid for a voucher if:
1.we become aware that a Supplier has become bankrupt, started being wound up, entered into administration or had a receiver appointed to it after the start of the Advertising Period but before we transfer the purchase price which you have paid for a voucher to the Supplier;
2.we make a mistake, for example by issuing you a voucher which is incorrect."
It also appears that they are unable to issue a refund in circumstances where a Supplier is unable to supply the goods (seems to be some poor drafting there - look for this to be unilaterally amended in due course).
In terms of Axeze's obligaiton to supply the goods, clauses 25 and 26 provide little clarity:
All goods / services are subject to Supplier availability. We cannot guarantee that goods / services will be available so that you can redeem your voucher at your preferred date and time.
You acknowledge and agree that Suppliers may cancel and reschedule any booking which you make to redeem a voucher.
Certainly 26 does not apply (given that is a services related clause). In terms of clause 25, they certainly made representations that the goods would be available. At the time the offer was accepeted (i.e. the go live date) - I'd say their ability to rely on clause 25 no longer applies.
OurDeals - on what basis are you entitled to issue us a refund?
You excluded all implied terms which would have given you that right and none of the clauses of the T&C's apply in these circumstances.
Care to respond?
If you'd like the hard drive for $65, you're not alone. I just believe it isn't going to happen - just take the refund.
Give it up mate. Be thankful you are getting a refund at all.
Yes, received an apology email as well…
"We would also like to assure all customers who sent their details through to Axeze that these records will be destroyed, and you will not be receiving any further communication from them." Something wrong between Ourdeal and Axeze?
No, not really.
When i rang them this morning i advised them that i wasn't happy with axeze having my details, as per ourdeal instructions. I asked them what was going to be done about this.
Guess i wasn't the only one asking.
How about giving us an added voucher of $10 to want to ever work with ourdeal.com.au again? Is our time and energy not valuable enough for the company to want to retain us as customers? We did the proper steps in order to recieve the voucher, and to redeem that voucher, isn't the least they can do to compensate us with some type of "store" credit? Why is just a refund enough? Where is the customer service in this mixup by both companies?
I suppose I can just be happy they didn't ship out these drives that may or may not have been seagate drives.
Imagine the dramas!
I only just received the email today so I didn't have a clue.
if they ship out those non-2TB hard drives,
then they would be in BIG BIG BIG BIG troubles than this!
they have to pay the delivery, and they delivery fees back to them
and to do a whole lot more documents than now,
and they would have to deal with ACCC, Fair Trading, Bank Credit Card Revert Cash..
so..IMAGINE! who is more in troubles?
unless..ofcoz if they run away with the money(close down the company)
that's different story! (this gave we all a lesson, don't buy from company like this)
it's a EASY $130,000 in a day or two!
Just got the email
Just received e-mail from them and this would be my last deal with OurDeal
Lucky I avoided this since I thought it was too good to be true (especially with the worldwide HDD shortage atm ehem!)
Now I will neg this deal which I was holding back on until it was confirmed genuine or not :D
looks like that ourdeal representative isnt going in this thread anymore. scared?
WOOT! GOT MY 3 DRIVES! AND A REFUND FOR ONE OF THEM
Time for ebay
pics for proof
http://goo.gl/hCEta
A little lighthearted trolling is actually a welcome change from all the other whiny tarts still carrying on over this! :p
i reckon
The moment they realise they cant get their hard drives, everyone on ozbargain becomes super sleuths digging up personal details of the company, hovering magnifying glasses over terms and conditions which are worth diddly squat (which none of them read BEFORE purchasing anyway)
Then you have the ones speculating over the cause of the debarcle with their conspiracy theories, despite next to no information publicly released whatsoever. And then wrongly directing their hate to ourdeal who are just AGENTS.
all these armchair scam experts asking for discounts, threatening to call the ACCC, fairtrading and their mommy becuase they are getting their money back is quite entertaining though. I can imagine the phone call
Ozb: QQ….axeze…scammers…Ourdeal….personal data theives…ragerage….$130k of interest ($130 whole dollars!)…more QQ
Fair trading: So what you are saying is that they advertised a deal and then pulled it and refunded your money?
ozb: Yes
Fair trading: How dare they do the right thing.
all the people crying foul for willingly giving away their personal details over a $65 hard drive is laughable too. If you value your privacy that much, cut up your credit cards. Delete your internet accounts. Buy from brick and mortar stores and live off the Grid. Truth of the matter is your data is being collected when you dont even notice.
Lol that is soo true i think ourdeal is totally involve in this scenario co sidering atleast your name an address and email addresses are atleast transfered to the supplier thus outnof ourdeal to destroy meaning they can scam and spam your email address or even try other phishing schemes i wouldnt be surprised if atleast 20% of these ppl are amatuer with computers and hackin and full prey into the hands of these thieves i wish you all good luck who fall for this next to see the scam is the one for ipad2 by eglobal lol
Common sense should prevail shouldn't it? The deal was clearly too good to be true!
How greedy and stupid can people get?
There have been heaps of 'too good to be true' bargains posted here that were genuine.
Wow, just found out this deal turned out to be a loser deal. I saw this post quite early but since I've already bought a WD Element 2Tb drive from Officeworks not long ago, decided not to take up this "too good" deal. Glad I made the right decision and feeling sorry for those OzBargainers who bought into this deal. What a fuss and waste of time.
Fortunately I type fast, so it took me less time to type in my credit card number than it took you to type your pointless post above. :)
How is my post pointless? I am just telling my personal experience and opinion, just like other posts here telling they are angry with OurDeal, or whether they have or have not received email from OurDeal.
Well… aren't you just repeating what everyone else has been saying? What's the point? :)
No, I didn't repeat because I was telling my own experience. If you think my post is similarly as pointless as everyone else, why don't you reply to all other posts instead of just mine? And what is the point of your post too?
A pointless post deserves another. Chicken and egg. It's what keeps the world going round.
What I meant was … all you said was that you bought a drive somewhere else. What does that have to do with anything?
Anyway I do realize you didn't have any ill intent with your post. I admit I was a bit bored at the time - sorry if I riled any feathers!
Yes, seems like you definitely spend too much time here in OB posting, I can see a couple of your posts in next page being greyed out.
Now I wonder if OurDeal or Azexe will now change their complany name in order to avoid all those people's negative view on the company's future deal?
hmm? I think you're looking at the wrong name.
I don't think Azexe will do anything - they were unknown before, and their target market (access control) is so specific that this won't affect them.
Just received email.
The $65 has been refunded to my account.
That was quick :\
My $130 has been refunded as of this morning too.
I'm glad Ourdeal sorted out the refunds as quickly as possible but the whole experience has put me off voucher sites in future.
No refund showing as pending on my card.
Do not support Ourdeal on Ozbargain anymore. Simple.
Received the mail from OurDeal yesterday. But still no refund.
Ahh, it's all a game. People who don't take risks in life usually stay stagnant. Look at the most successful people in the world - did they get there because they took risks, or because they played it safe?
In this case the risk of losing money was low, so it only cost a few minutes time for most people.
And you seem perfectly happy wasting your time here, posting about a deal you didn't want?
You sir have an odd hobby.
On an unrelated note, can't wait for school holidays to be over.
What makes you so sure others did not calculate the risks first? Perhaps you're just blissfully unaware of the factors behind their decisions, and your single-tracked thinking prevents you from taking any risks.
You're forgetting that the four points you mentioned above only came out AFTER many of us bought it - it looks like you were just late to the party.
In short - don't assume you're the only person who calculates risks and everyone else is stupid. And don't assume you know everything.
Ever heard of drop shipping?