Samsung Galaxy S21 5G 128GB $1,099, 256GB $1,199 + $500 Trade in Bonus @ Samsung

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Samsung Galaxy S21 5G 128GB $1,099, 256GB $1,199 + $500 Trade in Bonus @ Samsung

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superforever on 25/03/2021 - 00:20 samsung.com (16233 clicks)
Last edited 31/03/2021 - 19:54 by 3 other users

New price updated

S21: 128GB $1,099 | 256GB $1,199

S21+: 128GB $1,299 | 256GB $1,399

S21 Ultra: 128GB $1,599 | 256GB $1,699 | 512GB $1,899

All before $500 trade in bonus

Phone price - $500 trade bonus - phone trade in value - $50 promo voucher

Previous deal

$50 voucher link - https://shop.samsung.com/au/sign-up but it may take some time to arrive or may not arrive.

How to trade in https://www.samsung.com/au/tradeup/

If you received this error with the trade code "Sorry, due to an error, trade-in service is unavailable at the moment"

As mentioned in the last deal, you have to enter your credit card details first before the code will work online.

Need a code? Giving away a code? Please use the

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************ Samsung updated the promo end date to 8 April 2021 *******************

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8 Apr 2021

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closed Comments

- - - - FeZZa21 on 31/03/2021 - 11:51
        
        @U30004: no, I believe danz84's screenshot more than tarajm's fluff
        
        U30004 on 31/03/2021 - 12:03
        
        @FeZZa21: just checked with the chat and as expected, they say that it will 500 + the device value charge back
        
        Schumi5 on 31/03/2021 - 12:12
        
        @U30004: Yep can confirm Samsung told me the same thing,
        Up for the full amount of the trade in value + $500
        
        U30004 on 31/03/2021 - 12:13
        
        @Schumi5: dont expect them to say any different. I have emailed ausrion and asked them
        
        BinnyC on 31/03/2021 - 15:27
        
        @U30004: I called Samsung 1300 number this morning again and spoke with someone in Samsung Online team and was confirmed no $500 charge only trade up handset fee.
        
        So, not sending it as i like my phone that I am using.
        
        So, to me over the phone and chat both said the same thing on last 2 ocassions.
        
        U30004 on 31/03/2021 - 15:36
        
        @BinnyC: hmmmm, how would you plan to counter if they still go ahead and take 500$ from your CC?
        
        BinnyC on 31/03/2021 - 15:50
        
        @U30004: Chat script i think i downloaded and phone reference call notes they said they have put on my account.
        
        Also, chats and Asurian email screenshots provided by other Ozbargainers.
        
        The chats and information confirmation is done and provided by Samsung team only.
        
        U30004 on 31/03/2021 - 15:52
        
        @BinnyC: what exactly did you say to them on the phone?
        
        BinnyC on 31/03/2021 - 15:55
        
        +1
        
        @U30004: That if i dont want to send my phone, do i keep the $500 and was told yes and you just pay trade in amount that Asurian have providedbyou in email.
        
        U30004 on 31/03/2021 - 15:59
        
        @BinnyC: cheers
        
        BinnyC on 31/03/2021 - 16:10
        
        +4
        
        @BinnyC: I dont know ppl have got chat and Asurian email screenshots shared here, what else one would need if these are coming from both Samsung and their partner.
        
        A random person makes an account to tell us something but never uploads or comments again. He has been keeping an eye on Ozbargain for many years but now goes quiet when so many have requested to share a screenshot.
        
        Ppl are not sure to the point they are not trusting the scripts or email replies they have got.
        
        But yes if the person who claims he got charged is correct then Samsung and Asurian are both falsely advertising and misleading everyone in chats and emails just to charge them $500.
        I would rather suggest that person to put a claim of $500 back from them based on our screenshots.
        
        khaez on 31/03/2021 - 11:44
        
        +2
        
        @U30004: Yeah, like i mention in my other comment, if he didnt return the phone, and his phone arrived on the 19th, the time doesnt add up, as asurion gives you 14 days (7 days, then another 7 day notice on the 7th day) to return the device. He should be charged earliest on the 2nd of April. So most likely bluffing. At this point, anyone who didnt return their phones and said they did/didnt get charged would be bluffing. Unless they returned an unqualified device (which none have claimed yet).
        
        U30004 on 31/03/2021 - 11:48
        
        @khaez: are you thinking of emailing "[email protected]"?
        
        khaez on 31/03/2021 - 12:09
        
        +1
        
        @U30004: Nah, cant be bothered. I returned my device in so this doesnt really affect me. Im just curious on how this will all unfold.
        
        danz84 on 31/03/2021 - 14:09
        
        @khaez: If Samsung decides to charge the 500 anyway, but you want to keep the phone, the way to keep the $500 is to check with them whether it is okay to replace the trade in with another phone. A new A21 can be bought for 250 from woolies, that way you are paying only $250 + your credit difference.
        
        Even better if you can get a cheap second hand.
        
        khaez on 31/03/2021 - 14:30
        
        @danz84: Yeah, hope not. I sent in a pretty good condition oppo reno z, got $90 for it. wouldnt have gotten much for it anywhere else anyway. If they decide to be scumbags and charge me the $500 anyway, ill take my losses, learn my lesson and not deal with them in the future.
        
        danz84 on 31/03/2021 - 17:18
        
        @khaez: edit :removed by user
        
        khaez on 31/03/2021 - 17:20
        
        @danz84: Its qualified. Pristine condition. No scratches, dents, nada. So if they charge me $500, i wonder what will happen to other people. Cause the device I sent back was almost perfect. Took really good care of it over the past 2 years.
        
        danz84 on 31/03/2021 - 19:10
        
        @khaez: I was going to say, if you notice there is a damage and you dont declare it, you might as well not return it.
        
        you get charged the same amount.
- yontk on 31/03/2021 - 01:22
  
  Thanks for the screenshot. Much appreciated
- BinnyC on 31/03/2021 - 04:28
  
  Well as per this email, you still get $500 to keep if you don't send your phone.
  - danz84 on 31/03/2021 - 19:06
    
    Imo nothing is certain, Samsung could say Apologies this is incorrect response. We will do further training to ensure this wont happen again bla bla bla… but the trade in bonus will only apply if you send eligible phone for trade in.. as a valuable client, we will give you $50 credit..
    
    Normally in the T&C, they will have some clause to protect them against price error or something similar. I have not seen any in specific trade in T&C, but it could be in other T&C.
Prav on 30/03/2021 - 23:46

Re $200 - "You will not be able to combine it with any other discount voucher as well and also the trade in discount. Yes, I do apologize since it is a promotion it can change anytime without further notification"
- Exec-Matrix on 31/03/2021 - 00:06
  
  Damn lucky to those who got in last minute to stack all 3.. In saying that, anyone got any order cancellation emails still?
- WIND on 31/03/2021 - 00:58
  
  Try again, mine still stack fine. $500 bonus + $200 voucher + $50 voucher + $115 phone value = $865
  
  https://imgur.com/z65FTn6
  - Prav on 31/03/2021 - 01:06
    
    My code was invalid and confirmed via chat that the codes are not stackable.
    - akte on 31/03/2021 - 09:47
      
      Just try go to chat and ask for a new one. You don't need to ask them if it stacks, because mine told me the same thing, but it still stacks.
    - ExtraSalt on 31/03/2021 - 10:51
      
      i wonder if these disclaimers are tied to the codes.i made a purchase late last night with a $200 code I got yesterday and it worked fine.
  - mzeps on 31/03/2021 - 11:11
    
    yeah when you go through to pay the $200 is taken off
Diimsim on 31/03/2021 - 00:27

It says in the terms and conditions that you have to be 18 to be able to do the trade up deal. Im 17 so you think there is a possibility they won't allow me to trade in my phone successfully and charge me the $500 + phone. Should I change my date of birth and details to be sure or am I sketching out too much?
- superforever on 31/03/2021 - 00:29
  
  +1
  
  Ask your mum to do it.
  - Diimsim on 31/03/2021 - 00:31
    
    I've already done it and got the phone. I have yet to send my old phone. I'm guessing I could just change my details on my account.
gareeb on 31/03/2021 - 02:04

Kinda confused , missed out on 200$ voucher and S21 is already shipped out.
Shall I return my trade up device ?
FYI I used a prepaid card on Trade Up App, so Assurian can no way charge me , or max even if they do , will happily return the $$
- itslittfam on 31/03/2021 - 08:07
  
  Will it really be happily though?
Stinkypoo32 on 31/03/2021 - 02:08

I just spoke to the live chat as I was trying to do the order trade in, since the $200 voucher didn't work. They issued me another one straight away.

I asked if they knew when they'll get more S21's back in stock, they said they didn't have that information.

So trade in and voucher code stacked. And they're still giving it the voucher, even this late at night.

Looking forward to having that camera. Looks pretty!
- mandelbrot on 31/03/2021 - 02:18
  
  So does that mean old $200 vouchers don't work and you have to get a new one?
mandelbrot on 31/03/2021 - 02:36

Interestingly, I went to get a new $200 voucher. The agent gave a whole bunch of disclaimers, including saying that the $200 voucher is not stackable to the trade in promo!
- worthy1 on 31/03/2021 - 09:05
  
  +1
  
  This is because people keep asking. People shoot themselves in the foot and others by keeping on asking them if they can stack them. All they had to do is use them like many people were, they were essentially letting customer service know there was a loophole.
  - mandelbrot on 31/03/2021 - 09:48
    
    I didn't ask this agent. He took ages to generate the code, and once he did, gave a huge spiel on the disclaimers.
    - worthy1 on 31/03/2021 - 10:04
      
      Yeh sorry i didnt mean you. I mean others have been
  - bert-lifts on 31/03/2021 - 11:49
    
    Yeah unfortunately this happens with many good deals on here that may not be 100% intended. People uncessarily contact customer service asking if it works etc etc.
virtualds on 31/03/2021 - 06:47

+3

This is what I did and worked perfectly.

1) add mobile to your cart and go to checkout
2) add trade-up id - get value + $500 off
3) add $50 voucher
4) add $200 voucher

All three were stackable.
Schumi5 on 31/03/2021 - 08:23

For those that are in dispatched status and haven't received tracking, someone suggesting going onto live chat to ask for it. Did that this morning and they gave the tracking number and then within a couple of minutes then received an sms with the startrak link etc

Just as i say that, tracking says on board with driver and before i knew it phone showed up! time to setup
notJV on 31/03/2021 - 09:02

Ordered S21 Ultra yesterday.

Received Startrack tracking just an hour back.
Its arrived in Melb from Sydney this morning. So hoping to receive it at some point today.
- NewbiefromVic on 31/03/2021 - 09:06
  
  What time did you put in the order yesterday? I placed mine about 2pm, but it's still in processing and getting anxious because I read of some orders being cancelled for stacking trade up with $200 :-( … Thanks!
  - Sam4dealz on 31/03/2021 - 09:17
    
    +1
    
    I doubt Samsung will cancel any order. They must be making loads of money and new customers with this offer 👍
  - notJV on 31/03/2021 - 09:25
    
    +1
    
    My order was placed at 1.45pm .. Status changed to dispatched around 4… tracking code text received at 8 this morning.
SpotOn on 31/03/2021 - 09:19

Ordered ultra 128gb on Saturday. Received yesterday afternoon. Thanks for putting up this deal.
NewbiefromVic on 31/03/2021 - 09:45

Thank you. Hope the status changes soon fingers crossed …
Arjun on 31/03/2021 - 09:56

Did anyone order the 'Exclusive Color' option (I chose Phantom Brown) for the Ultra 512GB and get it ? and how much time did it take from order to delivery.
- Bigredkeg on 31/03/2021 - 10:17
  
  Literally says 4-5 weeks. They make em from scratch. This deal has been up a week.
- wombat81 on 31/03/2021 - 10:22
  
  Apparently 4 weeks is the norm
- j00828 on 31/03/2021 - 11:25
  
  @Arjun, I ordered S21 Ultra Phantom Navy 256GB @ 29/3 and still show processing.
  - Arjun on 31/03/2021 - 11:41
    
    +1
    
    yup.. same for me.. was just looking to see if it gets delivered earlier :)
hoju83 on 31/03/2021 - 10:03

Does anyone know if the timeframe for sending the phone to Asurion is 7 business days from receipt of the new phone? I only ask because my phone is apparently going to arrive today and I don't think I'll be able to transfer everything from old phone to new phone and send it off tomorrow before the Easter long weekend…
- superforever on 31/03/2021 - 10:06
  
  From the time you received the new phone.
  
  I think you will only receive the email after you received the new phone.
- AussieMark on 31/03/2021 - 10:22
  
  friday and monday arent business days as are sat and sun
  
  but i hear you buddy might be a bit of a rush for me too getting rid of my special photos
  - hoju83 on 31/03/2021 - 10:32
    
    Hahaha have to make sure you're very thorough with clearing those special photos from the old phone!
- wombat81 on 31/03/2021 - 10:24
  
  +2
  
  Yes it's 7 days from when you receive the new device. But they give you an additional 7 days if they don't receive in the first 7. I sent my device the day after I received the new one and it took more than 7 days t get to Asurion. I got an email saying I hadn't returned the device and I had another 7 days.
  
  I would just email them if you aren't sure.
  - hoju83 on 31/03/2021 - 10:31
    
    Ok great thanks for that!
  - netsurfer on 31/03/2021 - 10:45
    
    That is annoying, given the upcoming public holiday. Once the article is scanned, they know it is on its way. For these returns, they are only going to pay for regular parcel charge so they will take time to get to Asurion.
    - hoju83 on 31/03/2021 - 11:55
      
      Yes I agree, it's annoying. I just received my phone but haven't received the email with the return label/instructions so there's not much I can do until I get that email anyway.
  - jobski on 31/03/2021 - 10:59
    
    How long does it take to get confirmation that the phone was good for trade-in?
    - wombat81 on 31/03/2021 - 11:42
      
      +1
      
      I'll let you know when I get it. My trade in was delivered yesterday and nothing yet. I don't even know if I will get a confirmation if everything is fine?
bawlingonabudget on 31/03/2021 - 11:06

I purchased a S21+ 256gb in Phantom Black literally right now.

I was able to stack the trade-up + $500 bonus + $200 discount code + $50 sign up voucher.
- worthy1 on 31/03/2021 - 11:49
  
  Yup same, all working. Crazy discount!
- ExtraSalt on 31/03/2021 - 19:39
  
  mine just got cancelled. On the phone with them now, looks like you cant stack Trade bonus with $200 code
sssutanto on 31/03/2021 - 11:12

Thank you all for the tips/ hacks. I ordered on Monday 29/3 and received the phone this morning 31/3 (Syd). Pretty good.. Now I am concerned that I have not received email instruction from Asurion to send my old phone..
- StingyAussie on 31/03/2021 - 11:17
  
  customer service said that you will receive email with instructions once your phone has been delivered. 7 day to post your phone starts when new phone is delivered, this is to allow enough time to transfer data across from old to new phone.
  - sssutanto on 31/03/2021 - 11:23
    
    Thanks, i will wait for their email..
worthy1 on 31/03/2021 - 11:55

So my experience. Grabbed a Iphone 6s from CEX for $210. This failed on opening but lucky it had some bleed on the screen so took it back and got a Samsung A30 for $220 that was in really good condition. Luckily the Trade Up accepted it, codes all stacked and got the 256gb Ultra for $915 bucks.

Almost half price, crazy. Would have been even cheaper if i didnt have to buy a trade in phone.
hwtan80 on 31/03/2021 - 12:02

I can't seem to get the $200 voucher.

"Thanks for bringing this to our attention. I believe the info that you heard is not accurate since it was given to the person because the phone of his/her was no longer have the option to be fixed that's why our Service Team gave him a voucher to use to purchase a new phone."
- hoju83 on 31/03/2021 - 12:22
  
  Try again for another rep. It's a numbers game. First rep I got didn't give me the $200 voucher. Second rep did. Good luck!
  - hwtan80 on 31/03/2021 - 12:31
    
    Do you have a script that I can follow?
    - amanvell on 31/03/2021 - 13:47
      
      +1
      
      Hi [x]. How are you today?
      
      I was considering upgrading my Samsung s10 to a new s21
      
      My friend gave me a link to this chat saying that I might be able to get a $200 voucher
      
      [that's pretty much what I said]
      - hwtan80 on 31/03/2021 - 14:01
        
        @amanvell: Yeah I managed to get it thanks!
    - master1 on 31/03/2021 - 15:32
      
      On top of what user @amanvell has mentioned, you may try to say that you want to buy a new phone and don't have an old phone to trade (may be wants to keep for wife or kids) and the current price is too high and need a discount code.
      
      I got it in first attempt while my friend had to use the above line in his second attempt.
      
      Good luck.
      
      Thanks to OP and the people on this chat.
motlking on 31/03/2021 - 12:08

Is it too late to get the $200 voucher?
- SV22 on 31/03/2021 - 12:12
  
  No, stacking for 200 still works, have ordered just now.
  - worthy1 on 31/03/2021 - 12:16
    
    Same. It seems the issue people are having is actually getting the code from support now. Got my a couple of days ago but only ordered today .
    - motlking on 31/03/2021 - 12:44
      
      damn looks like I missed the boat on getting the voucher then.
      - worthy1 on 31/03/2021 - 13:12
        
        +1
        
        @motlking: This issue is people are saying what they are using it for i.e stacking codes so it may have ruined it for everyone. I got mine a few days ago but simply said that im looking to buy a S21 Ultra and are there any discounts'
        
        Just found my chat transcript actually and this is what they responded with 'Great! As Samsung is currently offering $200 voucher code for S21 series, S20 series and Note20 series and $150 for S20 FE series.'
        
        Boomnam on 31/03/2021 - 18:41
        
        @worthy1: When I was doing the live chat on Sunday the rep himself told me that he can provide $200 code if I'm planning to trade in…
    - ExtraSalt on 31/03/2021 - 19:41
      
      -1
      
      my stack just got cancelled at 6:40pm
      - worthy1 on 31/03/2021 - 20:38
        
        @ExtraSalt: What do you mean cancelled? as in you couldnt complete th purchase, ordered and then received notification the order wont be honoured etc?
        
        ExtraSalt on 06/04/2021 - 20:14
        
        @worthy1: sorry for the late response. It just went from pending for half the day to Cancelled with no explanation. i had to call up for them to tell me the reason. I showed them my transcript (via timestamp) where i got the code with no disclaimers but they didnt give a crap.
- jes on 31/03/2021 - 13:27
  
  could i ask please, how did you get the $200 voucher?
- chewy23q on 31/03/2021 - 13:39
  
  +1
  
  Have you been requesting it through this chatbot? I've received them as recently as an hour ago.
  
  https://chatbot.samsungcs-au.com/loyalty
  - BigHatLogan on 31/03/2021 - 14:26
    
    Narh was chatting via samsung online store.
    But I found a $200 promo code online which worked.
    S21 Ultra is on its way!
    Thanks for the advice tho :)
yontk on 31/03/2021 - 12:39

+8

Hope this helps

https://ibb.co/album/m6YHTh

$500 remains and you pay the $ on the trade up app upon no return.
- Schumi5 on 31/03/2021 - 12:51
  
  +2
  
  clear as mud with every rep giving different answers lol. I guess if you have the transcript if anything comes of it you can always show them the saved chat log.
  - yontk on 31/03/2021 - 13:22
    
    +1
    
    haha yeah.. you take what you can get when its in grey area at the moment
- yontk on 31/03/2021 - 16:06
  
  -1
  
  And here is another version of the convo… tried to mention 'charge back' this time around.
  
  https://ibb.co/album/0CtPLk
- david6509 on 31/03/2021 - 16:44
  
  so if the value of my phone is $350, they will only charge me $350 if i dont send the device back in?
  - yontk on 31/03/2021 - 17:22
    
    From the convo I had seems like it. but I'd take it with a grain of salt don't even know if they know what they are confirming.
jassssone on 31/03/2021 - 13:07

+2

Sadly s21 is out of stock
- reno on 31/03/2021 - 14:54
  
  it's been out of stock on and off. just a matter of when it gets replenished before your voucher expires!
notJV on 31/03/2021 - 13:31

+4

I ordered my phone yesterday this time, and its with me now.
playbargain on 31/03/2021 - 14:27

+1

Just ordered the S21 Ultra 256GB in Navy Blue with trade in, all up $579. All discounts stacked, 50+200+500+370. Now the long wait…
- AussieDaddy on 31/03/2021 - 14:33
  
  +1
  
  For $370, which phone did you trade in, if you don't mind me asking? I traded in S10 Plus and it's worth only $235.

This was posted 3 years 7 months 7 days ago, and might be an out-dated deal.

Samsung Galaxy S21 5G 128GB $1,099, 256GB $1,199 + $500 Trade in Bonus @ Samsung

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