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FTTP/HFC Unlimited Data nbn - 250/25 $100/Month, 1000/50 $140/Month for 6 Months (New Customers Only) @ Telstra

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Telstra is passing on the nbn Focus on Fast promo to new customers.

Eligible customers get $30/mth off Superfast or Ultrafast speeds when you add on to our Premium internet plan with unlimited data.

  • Superfast 250/25 $0/mth (+ Premium Plan charges $100/mth) for 6 months for Superfast! Roll onto $30/mth after (+ Premium Plan charges $110/mth).

  • Ultrafast 1000/50 $40/mth (+ Premium Plan charges $100/mth) for 6 months for Ultrafast! Roll onto $70/mth after (+ Premium Plan charges $110/mth).

Superfast add-on offer:

Min cost for new customers is $3,120 when you purchase online and stay connected to Premium Plan ($110/mth) and maintain the Superfast Add-on ($30/mth) for 24 mths. Includes a $10/mth Premium Plan bill credit and a $30/mth Superfast Add-On bill credit for the first 6mths. Available for FTTP and some HFC connections only. Plan price may change. If you leave early, just pay out your modem.

Ultrafast Add-on offer:

Min cost for new customers is $3,480 when you purchase online and stay connected to Premium Plan ($110 /mth) and maintain Ultrafast Add-on ($70/mth) for 24 mths. Includes a $10/mth Premium Plan bill credit and a $30/mth Ultrafast Add-On bill credit for the first 6mths. Available for FTTP and some HFC connections only. Plan price may change. If you leave early, just pay out your modem.

Premium Plan inclusions:

  • A Home Phone service - include local national calls + mobile.
  • A Home Broadband service
  • Telstra smart modem with 4G backup capped at 25/2
  • Family Calls Benefit - For details, visit telstra.com/customer-terms
  • MessageBank®
  • Calling Number Display
  • Telstra Broadband Protect – Included at no charge while you remain on an eligible plan. For details, visit telstra.com/broadbandprotect

CIS: Link

As at 10 February 2021, 94 per cent of the 2.5 million premises in the HFC footprint can access the nbn Home Superfast wholesale speed tier, and 46 per cent of premises in the HFC footprint are able to access the nbn Home Ultrafast wholesale speed tier.

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  • +14

    24 month contracts are so outdated. No thanks.

    • +3

      It’s a month to month plan. Hardware is free over 24 month. I’ve cancelled after three months and they didn’t even mention the modem. YMMV

      • +3

        Yeah it’s not a “24 month contract”

        They have to quote price over 24 months by law and the payment plan for the modem is 24 months but you can cancel any time

  • -4

    Not really a deal since there is a 24month contract

  • If you leave early, just pay out your modem.

    Forcing there modem on people, screw that.

    Price isn't even good tbh im already on 1000/50 for $4.60 per day so $138 for a 30 day month from another company which is standard pricing.

    • What a joke. I don't even need their modem as I just plug into the NBN's little black HFC box.

      • +2

        They provide it for VOIP, which is included. The router supplied is pretty good… I have a few to keep as backup

        • Fair enough. I'll still stick with my unifi gear.

    • It’s not for everyone. But launtel offer is just for a data service.

      Telstra plan includes router with 4G backup and phone line with calls included.

      No other provider is offering 250/25 for $100 (6 month deal) with all these inclusions. You may not need them and Telstra don’t let you get ‘just the internet’, which I get but still needs to be considered for comparison

  • +14

    So angering seeing the gross disparity in this country - some have access to gigabit (well, sort of - gigabit in most countries means synchronous, slower uplinks makes sense on copper or HFC but there's no benefit beyond artificial pricing constraints (read: not capable of running servers on domestic broadband connections) for non-synchronous connections on fibre), while others are struggling to get a stable 25/5 connection. Malcolm's great legacy.

    • @TrevorX… Actually it is Abbot's Legacy as Turnbull had to sell the Coalition's MTM model as if it were a dog with fleas, which he knew it was.

      • Abbot was leader and the PM, sure. But it was Malcolm's project. He oversaw the production of the Statement of Intentions they published in April 2013 and trotted out its talking points routinely. He oversaw the creation of the 'Independent Review(tm)' stacked with people who had been publicly critical of, and opposed to, the NBN since it was first announced, a couple of whom were personal friends of his. He oversaw the sacking of the directors and senior management team and their replacement with senior Telstra executives (who were never made to divest themselves of their substantial Telstra shareholdings), again some of whom he had personal connections to.

        Abbot was against the NBN and wanted to see it destroyed, but Turnbull was the architect of the method by which it was engineered, planning to buoy Telstra significantly throughout the process. He's the one who trotted out the deliberate falsehoods and flat out lies, misrepresented science, engineering and financial data, he's the one that undermined democracy and public confidence in the trustworthiness of those in power, because where politicians had previously spun information to their benefit and avoided uncomfortable facts, Turnbull showed Australia you could just lie unapologetically, completely flying in the face of hard numbers that had absolutely no wiggle room, and get away completely unscathed. Because not many people really understood the engineering and finances as a complete picture, and when they did (as in the case of Nick Ross) Malcolm and the LNP did everything in their power to shut them down.

        The thing is, if Malcolm had been Leader of the Opposition (and then PM), he wouldn't have done anything different - the NBN was toxic for the LNP, with each passing year of its success it made them look worse and worse, and damaged Telstra more and more. Not many people understand just how much damage it was doing to Telstra and how much the MTM has benefitted it. Malcolm couldn't have left the NBN alone to be a Labor legacy forever, he had to wreck it so they could point the finger at Labor and exclaim 'See?! See?!! WE TOLD YOU THIS WAS ALWAYS GOING TO FAIL!!!', froth and spittle flying from their twisted mouths, smug in the delusion of their own falsehood.

        The problem with it all is, people, and the media, ate it up - I still hear idiots trotting out nonsense like 'the original NBN would have cost $90bn, so the LNP did the right thing even if it was a terrible shame'. But it WAS NEVER GOING TO COST $90bn, that was an LNP brainfart posing as a reasonable estimate, but it was just unhinged nonsense with absolutely no basis in reality. It was fake news. Yet it has persisted, either because LNP voters find it convenient, or because they genuinely didn't pay enough attention to know what to believe.

        So no, Malcolm doesn't get to use the PM Abbot smokescreen and get away with that. He knew what he was doing every single step of the way, and he will still happily trot out the same tired nonsense so he doesn't get caught in a deliberate lie (even though we already know he's lying). The 'we were just following orders' didn't work for the Nazis, so it doesn't work for him. 100% responsibility, because the fact that Abbot was there was absolutely irrelevant - Malcolm would have done it anyway.

        Besides, Abbot doesn't deserve that legacy - he didn't do any of the work to earn it. He gets 'most right-wing, least intelligent PM in Australia's history, who set the country back decades socially, economically, and in our attempts to address catastrophic climate change'. Malcolm can have 'destroyer of the NBN, saboteur of Australia's economic prosperity and future productivity, and the father of Fake News'. Because he told lies many people still believe are fact so many years later.

        • Does it matter when most of you voted for The Ln’P anyway

          • @Wootwootwoot: I think what matters is why so many people voted LNP, just like why so many people voted Trump - unapologetic, irresponsible misinformation with no accountability. But you're right - if people are stupid enough to keep voting LNP, they can't expect to get anything but incompetence and institutional unfairness.

  • +2

    Does anybody else wish home nbn plans came in 100/100 speeds? I would much prefer that over 250/25 or 1000/50

    • +1

      That's only possible with FTTP so NBN doesn't want to make it mainstream. ISPs like ABB, Superloop and Launtel offer plans with higher uploads but they're far more expensive.

      • +1

        I miss living in large inner city apartments almost solely for this reason (the other reason being right in the CBD). Spirit internet offers $65 for 100/100… https://spirit.com.au/residential-internet/

      • Yea they are all business grade plans. That's the problem, i wish consumer grade plans came with it.

    • -1

      Why would you need that much speed for uploads? At 25 mb, even uploading to youtube is pretty good. I still remember the old adsl1 days uploading a video to youtube haha, it was soooo trash. Used to leave it running all night, and it would sap everyones downloads as well.

      • +3

        Anyone working from home who needs to work on large data files, system backups, home servers, etc.

        Frequently sending a 10gb file in 15 minutes versus 45 minutes (or running overnight) can make a considerable difference in productivity.

      • Mainly for off site backups.
        Backing up 1TB to an offsite cloud takes a week at 20Mbs

        Also, working from home would be much simpler. I often work with files in excess of 3GB waiting 15min for the file to save is a pain and if the connection is interrupted because NBN is poo the file get corrupted.

        • Yeah ok, maybe I'm ignorant as a software developer who just has to upload text files to a git server. I guess engineers and architects have pretty big cad files that require uploads, along with other project files.

    • +1

      Telstra offered 100/40 until recently. I agree, higher upload is more useful than those download speeds.

      • Agreed - as fun as it would be to run speedtest and see some big numbers - I'm hanging on to my grandfathered 100/40 for $90/month plan!

  • If you cancel early you have to pay off the remaining cost of the modem @ $9 per month, so cancelling after the 6 month "bonus" period will cost you another $162, which virtually negates the $30 per month "discount" for the first 6 months ($180 "bonus"). Admittedly you end up with a Telstra modem. Not sure whether this can be used with other providers.

    • That’s what’s in the T&C, but I have cancelled while being on similar offers in the last year and no one asked for modem and no charges appeared on my bill. My last one was just after three months of service. Once again YMMV.

      Modem/router is unlocked. You can use it to for ABB, Superloop, Launtel and others. This is applicable to both Technicolor and arcadyan variant. For TPG group which requires VLAN tagging, technicolor version can be hacked to unlock that feature.

      It’s a pretty good router, supports 1000/50 speeds. Wifi is AC with 4x4 MIMO. I can get 550mbps over wifi with my iPhone 12 and even more with MacBook that’s also 4x4 MIMO.

  • It seems that many ISPs have started to promote 1000/50 plan, but unfortunately I don’t have FTTP yet.

  • I just want to give everyone a word of warning here super fast or gigabit plans probably only apply to FTTP i am on HFC and ABB deemed 500megs acceptable.

    Each to their own I am happy that it's double 250meg for the price differences but don't set your hopes up on HFC.

    • It sure what you meant by ABB deemed 500mb acceptable? Your connection speed is determined by NBN.

      I’m on HFC and can get 250/25. No 1000/50 for me yet but hopefully nbn upgrade comes soon.

      • I signed up to higher than 250/25 and didn't get speeds over 270. NBN guy came messed around a bit and it got up to 500+.

        I called ABB and they told me there is still mimitation with some HFC services so 500mrgs was deemed acceptable for that package.

        I would still recommend ABB their services is the best I've experienced so far and they go the extra mile for you.

        • Hmm that would be nbn not willing to fix your local segment to support advertised speeds. Or it wasn’t ready for gigabit and somehow got activated for it. Unlucky for you I guess. Don’t think changing RSP is going to help. ABB has one of the best support team, if they couldn’t get nbn to fix it … not sure if anyone else can. Definitely not Telstra!

        • can you please advise how to sign up to higher than 250/25 plan?
          If your address cannot reach 1000/50, you can only sign up 250/25
          ..

        • Your router can be a bottleneck. What are you using? Are you receiving 500Mbps by Ethernet or on Wi-Fi?

    • NBN Superfast 250Mbps and Ultrafast Gigabit applies to anyone that has FTTP or HFC where NBN have enabled it so far. This is a best effort product. HFC Ultrafast Gigabit is configured as 750Mbps with bursts up to 990Mbps at least once a day. NBN have said Ultrafast Gigabit HFC is coming by the end of the year for everyone.

      As at 10 February 2021, 94 per cent of the 2.5 million premises in the HFC footprint can access the nbn Home Superfast wholesale speed tier, and 46 per cent of premises in the HFC footprint are able to access the nbn Home Ultrafast wholesale speed tier.

      • So is this the new DOCSIS or not? All of a sudden this would create further congestion if their backhaul isn't upgraded.

        They don't have CVC information given to public who knows if they overprovisioning like Optus has been?

        • It is the new DOCSIS 3.1 spec. Telstra are doing overprov.

  • +1

    Current subscribers of Superfast/Ultrafast connections, please share your wonderful or no good experiences so far.

    Seriously considering migrating to the fastest one.

    • +2

      I got 900+ all the time on ABB, even during peak. On FTTP (previous owner of my place put it in, my neighbourhood is FTTN). I think those on HFC won't be as lucky.

      • +1

        YMMV but a mate has gigabit over HFC with Aussie - he gets 900+ down consistently as well.

        Of course, you'd need to make sure your router was up to the task to be able to take advantage!

        My place only has 250mbit available even though we're on the same POI - seems to be fairly granular which chunks of houses are offered which speeds.

        • NBN have said Gigabit HFC is coming by the end of the year for everyone.

      • +3

        I am on HFC with ABB and consistently get 900+ down on a 1000/50 plan.

        • wow. I didn't think such ancient technology could handle gigabit. Why do we need FTTP again?

          • +1

            @lostn: HFC isn't really "ancient" technology. It's still the predominant technology around the world.

            Why do we need FTTP again?

            The vast majority of the NBN network is FTTN which is genuinely ancient technology and can rarely reach even 100 Mbps, let alone any higher, if you're far away from an exchange.

    • User PMG801 on whirlpool shared his Samknows speed results. he’s on 1000/50 on what I believe is FTTP NBN

      Check my Samknows 30 day rolling average spreadsheet, I never get that low!

      https://docs.google.com/spreadsheets/d/e/2PACX-1vR9lau7fylQ1…

  • can you get these speeds on HFC?

    • +1

      Check what’s available for you at https://www.telstra.com.au/internet/nbn

      If it says Superfast which is 250/25 or if it says Ultrafast then it’s 1000/50. And if none of those are offered, max you can get is 100/40.

      Also can check using ABB POI checker look for “ TC-4 High Speed Tier Availability” towards the bottom of the page

      • i'm eligible for Superfast but I don't have confidence i'll get those speeds because of congestion in the neighborhood. The same way a Ferrari can do 250kph but isn't allowed to on normal roads because governments hate us.

        • There’s only one way to find out. Order it and try. Launtel offers a 7 day trial but you’ll have to churn from whoever you are currently with.

          I’m on same plan with superloop at the moment, easily get 250+/23 peak or off peak. Took up their recent offer but thinking of moving to Telstra soon

          • @fifoo: what's wrong with superloop?

            • @lostn: Nothing major. Their support has gone crap recently but my connection is pretty solid (touch wood). Some international speed fluctuate a bit but I guess that can happen to any provider, I’m just thinking too much here lol

              Telstra offers 4G backup + landline for the same price. Also I’m Telstra alumni so get addition 10% off my monthly bill.

    • I'm not convinced you can get 700 down and 200 down

  • Anyone know if Superloop pro-rata refund the month if you switch away?

    • +1

      No, they don’t.

      From CIS: “ NBN Service(s) are charged for the full month in-advance and are non-refundable (Superloop does not offer pro-rata).”

      • Thanks for that!

  • -1

    Currently with Telstra and paying $80 for 50/20Mbps. Not unhappy with the level of speed I receive and service is very stable uually get 55/20Mpbs for 50/20 Mbps line. But looking for a better deal since looking for 100Mpbs speed. Called Telstra customer care. I called them around 8:30 in the morning and woke up the Indian guy from sleeping 😅 (since it's midnight in India)He was so sleepy i could literally could feel that hearing his tone. Clearly explained him i am considering leaving cause $110 for 100Mbps is too much and if he could offer some discount since i have 3 mobile services and the nbn internet with them, paying $200 altogether per month. He wasn’t keen at all to offer anything, rather keen to end the conversation asap and resuming dreaming 😴 Instantly I decided to move to other provider. Telstra customer service is not satisfactory in my opinon. Its not easily available over phone unless you call early in the morning and sometimes the messaging response takes 10-12 hours. May be would move to Aussie Broadband since heard lots of good words about them.

  • New customers only, again no royalty for existing customers, might as churn out and churn back in?

    Zero benefit for me since I'm on month-to-month no contract 100/40.

    Upload speed is important to keep

    • Push Telstra customer service, I managed to get the 6 month ($30 pm) discount and the additional new customer $20 per month (for 6 months) as an existing Telstra customer - So 250/25 plan for $90 per month for the first 6 months including VoIP service. - Also confirmed it is a month-to-month contract, no lock in period.

      • How so? Got a reference number?

        • Just referred them to the deal currently on their website and went and spoke to supervisor and then had to process it manually (I think to get the extra $20 pm as I was an existing customer). That’s all I did.

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