• expired

$0 Upgrade to nbn 250/25 or 1000/50 for 6 Months (FTTP & HFC Only) (Existing Customers Only) @ iiNet, TPG & Internode

1061

iiNet, TPG and Internode are automatically giving existing customers with FTTP and HFC on 50/20, 100/20 and 100/40 a free upgrade to 250/25 or 1000/50 for 6 Months.

After 6 months is over you have the option of paying the full price for 250/25 $134.99/m or 1000/50 $154.99/m or go back to a slower speed.

How to obtain: you don't need to do anything. It's automatic.

Compatible router required. Use wired Ethernet for best results.

NBN250/Ultrafast plans are only available in FTTP & select HFC areas.

iiNet NBN Critical Information Summary

Chris May iiNet ISP Representative

Just wanted to clarify here that nobody's plan is actually changing. Eligible customers are receiving a speed boost in line with the communication that they have received. After six months if they choose not to switch to the Superfast plans then they will stay on their current plan.

We will contact customers when their speed boost ends with details on how to switch to a Superfast plan should they wish to do so.

Paul Guidera iiNet ISP Representative

It's definitely still in progress! Keep an eye out for an email/sms from us in the coming weeks.

Related Stores

iiNet
iiNet
Internode
Internode
TPG
TPG

closed Comments

    • -4

      You should only use WiFi where Ethernet is impossible, and you should only use Apple crap never.

    • The router can be a bottleneck. What router do you use?

      • It's only new tp-link m9 mesh, the imac has to be faster as it's direct connection not using wifi.

        • You need a Deco with Wi-Fi 6 for best wireless performance.

          • +1

            @Twix: yeah but only have the M1 Air and my iP12 that supports it, everything else we have doesn't, so not worth changing, have had the M9 for 9 months.
            It's actually a M5.

    • +1

      Yes, wireless is still slower.

      M1 air is 2x2 MIMO, so theoretical max of 867mbps on AC wifi (Wifi5). A good rule of thumb is to halve that speed for real world expected performance.
      ipad pro i believe is 3x3, so theoretical max of 1300mbps on AC wifi (Wifi5). The trick here is that the TP-Link M9 looks to have dual 5ghz radio's, and whilst it states 4x4 MIMO (1733mbps), it only says 867mbps per 5ghz radio so I suspect it's getting creative with the 4x4 and its probably 2x(2x2). Bottom line is that an ipad pro could connect faster on 3x3 AC/Wifi5, but your router only supports up to 867mbps.

      I've got ~650mbps from AC wifi and an intel based MBA, but thats best case, sitting under the AP, little other outside interference and a tail wind, downhill :P

      If you want increased performance for all your devices then Twix is right, AX/Wifi6 is best overall but you will still realise improvements on AC as it is naturally just a newer/better product (on top of it having wifi6).

      • Just tested with wifi on my iMac and getting 935/45 v 930/45 with data cable.

    • Possibly your devices are the limiting factor. Just because an access point says it can achieve certain speeds doesn’t mean your device can receive the speed the access point is capable of. Sometimes the access point antenna will have a 4x4 configuration but your device may only have 2x2 receiving antenna for the wifi signal (which typically means you will see much slower performance than what is being marketed)

      Lots of technical details missing in this post but often the end user device is the limiting factor in consumer network situations.

      • no worries, thanks.

      • See camreeves post above, that is a good explanation, didn’t see that when I typed mine. Good luck

  • I also have iinet HFC. No upgrade for me or email

    • Is it NBN HFC with iiNet or iiNet cable?

  • +1

    I never got a email just the upgrade.

  • Hmmm I'm on the 100/40 FTTP with iiNet.. still speed testing at 95Mbps. Do I need to do anything on my end for the upgrade to take effect?

    • I didn't do anything.

      • I might have do some resetting of some devices maybe. I'm Cat6 cabling and Wireless AC throughout the home so definitely not a internal network bottleneck.

        • What router do you use?

          • @Twix: Netgear Orbi RBK50 I think it is.

            • @Mingles: Orbi RBK50 is suitable for 1000/50. Restart it?

    • The deal description mentions it's only for users on current plans <100/40Mbps. I'm also on 100/40 with Internode and I haven't had any speed changes also. Pretty disappointing! :(. Though I do see other users in this thread that were on 100/40 that now have faster speeds so who knows?

  • +1

    Was on iinet 100/40 HFC, just did a speed test and it was 830/44.

  • +2

    Just want to point out, because it's getting asked over and over again, you won't see any difference if the device / your internal network can't support speeds faster than 100mb, eg. shitty wifi or cat5 cabling inside your house.

    Not neg reason. Neg justification is above.

    • +1

      Exactly, 68 Mbps on my wifi, 264 on wired. Nice upgrade from the 50 I was on before.

    • your internal network can't support

      Your home network work fine with it, if you have 10 device connected, they all going have better bandwidth, less bottle neck. ie Multiple item can view HD videos without lagging same time.

      • If your AP isn't gigabit, you won't see any benefit even in that regard.

      • You could have 100 devices connected and it wouldn't make a difference if your router isn't fast enough to support up 1gbps total throughput (Many don't).

      • -4

        Your home network work fine with it, if you have 10 device connected, they all going have better bandwidth, less bottle neck

        Yes more bandwidth to go around will be a benefit. But if you run a speedtest on one of these devices it still can't go over the bottle neck.

        So yes on a cat5 network, 10 devices could be sucking down 1gbps (100mbps each) if your router can handle it, but running a speedtest on each of the devices will still top out at 100mbps. Which is what people here a whinging about.

        • Reason for the vote downs?

    • Agreed but why neg the deal? This is bloody good deal to anyone who can reap the benefit

      • -1

        Agreed but why neg the deal?

        Did you not see this? "Not neg reason. Neg justification is above."

    • +1

      How old is your cabling if you have CAT5, and not CAT5E.

  • +3

    Damn it doesn't look like FttB on their own infrastructure gets the increase. Still speed testing around 93/35

    • +1

      For $60 a month I'm not complaining

      • True that. I just bounced from TPG. 3 months free on a 6 month contract and sold the modem for $50 as its the same. Effectively 4 months free.

  • Kinda bizzare it's everyone and not just an opt in scheme. Especially if they're going to upsell it to people at the end.
    Hopefully it's not like they've auto opted people in and if you don't opt out at the end you gotta cough up.

  • Full BS plans from iiNet. I signed with 250mb with then and for 2 months now they could never go over 100mb. I have a ticket open since day 1.

  • -2

    for home user, why do you need 250 download speed? i am on 50 plan, is more than adequate at home , all i need is a stable service, no drop out.

    • +7

      Just because it's fine for you doesn't mean others don't have the need

    • Music producers, video editors, work collaboration, steamers and gamers will take advantage of this.

    • because I have FTTP…

  • +3

    Aussie Broadband please do same !!!! :((((

    • I doubt it. Aussie BB are doing discounts

      • +1

        oo thanks, will check this out.

    • -1

      .lol, they won't be doing shit for their existing customers.

  • +1

    Not really an upgrade in the truest sense if going from 100/40 to 250/25….the upload is dropping. a true upgrade would be both an increase in uploads and download speeds

  • How fabulous!

  • Does IINET NBN still have congestion issues every night? I used to get 2MB on a 100MB plan back in the day.

  • existing IInet customer, currently on NBN 12, did the speed test but no difference…

  • So you could be on NBN12 at $60/m and get bumped up to gigabit speeds? Amazing deal if so. Wonder if it's too late to sign up.

    • from the offer it sounds like NBN 12 should be eligible….but I am not seeing any difference. currently on NBN 12 plan $60 month

  • Does this apply to someone signing up now for 100 Mbps plan or there is a cut off date i..e say someone who is a customer on 01/2/21.

    • NBN say you must hold your existing plan for at least 3 months. The cutoff is 31 July. I guess so?

  • +1

    I'm an Internode customer (TPG/iiNet owned I believe) on FTTP 50/20 in Melbourne.

    Speed increase was automatic, no modem reset, email or anything. I noticed it last night when Steam was downloading at supersonic speeds, I thought it was reporting incorrectly so I did an Ookla Speedtest 265/15

    • +1

      TPG brought and now own Internode and iiNet. Thanks I will edit the title.

      • TPG own iiNet but don't offer high speed residential plans, so I was told no luck with this offer as a TPG residential 50/20 customer in a FTTP house.

  • 1000? Sounds like a dream… maximum I've ever got is 90/37 with FTTN :(

    • +1

      I had gigabit fiber, now I'm down to something like you have. It sucks. Things feel like they take at least ten times longer to download. And when I used to upload a video the progress bar would zip along fast, now I need to sit there like a chump while it crawls along even for a short video.

    • +1

      Your node must be outside the house… mine is 1.2km away.
      Might just call NBN support and say there's another fault on the line and try and convince them to come out again to tell me I'm 1.2km away… you know just for the fun of it.

  • +2

    it's getting harder and harder for me to justify the premium of sticking with ABB… :(

    • You won't be eligible for this deal.

    • +2

      Superloop is the way to go then.

      • yeah. very tempted. but just worried about any complications from the churning process as we're all WFH now, and can't have any disruptions…

        • Who are you with now?

          It can be done in as little as 10 minutes.

          • @Twix: I've been with Aussie BB since I've got NBN a few years ago. Haven't churned RSPs before. Is it as easy as churning mobile telcos? Or more complicated/longer? I'm just worried about potential downtimes…

            • +1

              @osaya: Aussie BB to SL is easy. There is no downtime as both services will be active until you cancel 1.

              Signup to SL, wait for SL to tell you the service is live, move the Ethernet cord to where SL tell you to on the NBN box, cancel Aussie BB.

            • +1

              @osaya: The churn can literally take 5 min after completion of the sign up form.

              • +1

                @Tony-Abbott: oh wow. didn't realise it was that easy. Thanks @Twix and @Gilby15 for the advice. Will definitely give it a shot then.

          • +1

            @Twix: If you have FTTP you can provision a connection on a different port e.g. unid-2. You can have multiple connections at the same time. Once you're happy, call your old ISP to cancel, that's what I do

            • @Flintz: Yeah that's how you do it.

  • +1

    I wish launtel does something similar for existing customers.

  • +1

    Internode customer on 100/40 FTTP here.

    Speed tests now reading 105-108mbps instead of the usual 90-95mbps.
    Is that it??

    • Not it. What router do you use?

      • Netgear R8000 with Tomato.

    • +2

      Nope. That’s the overprovisioning that started happening on plans a few months ago. I think 100/40 plans were the last to be overprovisioned.

      • Interesting, didn't know about that.

    • Exactly the same altho I'm on iiNet. Was previously 95Mbps - now 107Mbps… after a router reset.

  • +3

    iinet customer on 50/20 plan, speedtest reporting:

    PING ms: 9
    DOWNLOAD Mbps: 270.18
    UPLOAD Mbps: 23.57

    Did not have to do anything for it to be upgraded.

    • Lucky! You on hfc I believe?

      • Yep, hfc.

  • Still on 50 plan here in Perth…no change to speed yet, reset router, nbn and no changes as yet.

  • If I get this, use for 6 months and go back, it seems I will go from 100/40 back to 100/25?

    So if I don't pay for the highest tier plan at the end of the promo I'll end up losing 15Mb up?

    • +1

      Reminds me of when they first forced us to go onto nbn, and a lot of us were having to either pay more for the same speeds, or get a downgrade to the 12Mbps for the same price.

  • +1

    I'm on TPG NBN50 plan in Perth. Restarted my model (TPLink AC1200), still no change for me :(
    Where are you getting your info that TPG are also part of this deal? If this is not true then you should remove that from the title.

  • +2

    The title is misleading. This upgrade is only applicable to iiNet services. This doesn't apply to TPG connections. TPG is its own ISP and does not offer anything above 100Mbps on FTTP.
    The fact that TPG own iiNet is not relevant.

    • -1
      • That user is on the 100 Mbps. It's quite normal for ISPs to over provision in certain occasions. As someone else has suggested, they might be testing a new higher tier.

        I'm on TPG 50/20 and my speed hasn't increased. There are a few comments from other TPG owners in this thread who are not seeing any increase in speeds.

        • -1

          Over provision is 15% extra and roughly 99-110Mbps. That user is getting 245-400/44Mbps which is the nbn Ultrafast 1000/50 product.

          • +1

            @Twix: TPG does not have an Ultrafast product on FTTP.

            • @lazybones1987: I'll remove TPG then. Internode is confirmed working and does sell Ultrafast.

              • @Twix: Still doesn't explain why that user is showing 245-400 speeds - unless its 'shopped. Also why is it showing Internode as well on the first image and Optus on the other? Looks fake to me.

                • +1

                  @contradiction: 1st picture = Android app.
                  Connected to TPG on wifi with an Android phone.
                  Testing the Internode Melbourne speedtest server.

                  2nd picture = iOS app.
                  Connected to TPG on wifi with an iPad.
                  Testing the Optus Burwood East speedtest server.

Login or Join to leave a comment