This was posted 3 years 9 months 20 days ago, and might be an out-dated deal.

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nbn Unlimited 100/20 $89/M, 100/40 $89/M, 250/25 $99/M, 1000/50 $119/M for 6 Months (New/Existing Customers) @ Aussie Broadband

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nbn Unlimited 100/20 $89/M, 100/40 $89/M, 250/25 $99/M, 1000/50 $119/M for 6 Months (New/Existing Customers) @ Aussie Broadband
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Twix on 02/02/2021 - 11:07 aussiebroadband.com.au (9701 clicks)
Last edited 02/03/2021 - 13:39
FAST30FAST20FAST10

I found this on whirlpool.

Existing customers use https://www.aussiebroadband.com.au/lp/freakinfast/customer

100/20 $89/month (Was $99)
100/40 $89/month (Was $109)
250/25 $99/month (Was $129)
1000/50 $119/month (Was $149)

Due to the recent HFC technology shortages and the potential demand on our call centre, we feel it is important to manage demand and as such, we have decided to put our existing customer Focus on Fast promotions on hold.

If customers decided to upgrade their plans now via MyAussie, the system is ready and will apply the promotion (provided the service is eligible), but we will be holding off our communications of Focus on Fast to existing customers until later this week.

Plans not available at all premises. Only redeemable with an existing active Aussie Broadband nbn™ service. Current nbn™ plan must be held for a minimum of 3-months prior to the upgrade to be eligible to receive the discount.

Customers are eligible to upgrade to any supported plan above/faster than their existing active plan

Update. Thanks to kain0rer

They've scrapped the need for being on the same plan for 3 months, it's now as long as you haven't been on the same plan you're upgrading to in the last 3 months.

Focus on Fast Terms & Conditions

New customers for 100/20, 250/25 and 1000/50 use https://www.aussiebroadband.com.au/lp/freakinfast

100/20 $89/month (Was $99)

FAST10 $10 off for first 6 Months 100/20 plans only (DIRECT MAIL)

250/25 $99/month (Was $129)
1000/50 $119/month (Was $149)

Please note: your promo code fast30 will be applied automatically on the final step of the signup process.

New customers for 100/40 use https://www.aussiebroadband.com.au/nbn-plans/

100/40 $89/month (Was $109)

FAST20 Direct Mail offer $20 off for 6 months (100/40 PLANS ONLY)

Terms & Conditions

Referral Links

Referral: random (297)

$50 each for referrer & referee apply afterwards.

Internet Broadband nbn

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Aussie Broadband
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closed Comments

      • btissa on 02/02/2021 - 11:51
        +1

        Thanks !

  • xazark on 02/02/2021 - 11:25
    +2

    I dont see the discount noted anywhere or how to access it.

  • mimik13 on 02/02/2021 - 11:25

    Excludes Opticomm services. >:(

    • 4agte on 02/02/2021 - 12:22
      +4

      It isn't that it is excluded. Opticomm is a private network, an alternative to the nbn.

  • XeKToReX on 02/02/2021 - 11:27

    I think this is only for people coming from <100mbps to 100mbps+

    So if you're on 100mbps+ then no discount for you.

    Unfortunate that we on 1gbps could have saved $180!

    • XeKToReX on 02/02/2021 - 11:30

      In the WP Thread, the rep said that you would have to change to a lower tier for 3 months to become eligible for the Focus on Fast pricing for the remaining 3 months.

    • Haydos90 on 02/02/2021 - 11:45
      +1

      That's not what the terms and conditions say, it just says "Customers are eligible to upgrade to any supported plan above/faster than their existing active plan".

      So as long as you're upgrading at least one step it should be available.

      Still means no luck for those already on the 1000mbps plans though…

      • mrmachine on 03/02/2021 - 11:40
        +5

        So existing long term customers who have been supporting ABB the most, on their highest plans, are being shafted. I was happy with ABB until today, but am now very tempted to port away to Superloop.

        • rkeniger on 03/02/2021 - 12:09
          +1

          Same. I'm paying for 100/40, which is the fastest my piece of shit HFC POI will support. I would happily upgrade and pay for the 1000Mbps plans, but there is no way for me to access this pricing. Shafting your high-value customers seems like a pretty crappy way to do business. I have had nothing but good things to say about ABB up to now, but this is pretty shit.

  • umoddbro on 02/02/2021 - 11:27
    +5

    How do you change it, still showing $99 for 100/20 on the abb portal.

  • Jamiea on 02/02/2021 - 11:27
    +14

    As much as I like ABB, can't really justify the premium price anymore. Their recent price hikes forced me to change to Superloop 100/20 $75/month and the service is identical.

  • CriticalImpact on 02/02/2021 - 11:27
    +2

    "If customers decided to upgrade their plans now via MyAussie, the system is ready and will apply the promotion (provided the service is eligible)"
    To me that implies that it won't show the promotion but you will get the discount. That said, I probably won't be trying it myself until I get confirmation.

    • spikiii on 02/02/2021 - 11:28

      "That said, I probably won't be trying it myself until I get confirmation."

      ditto!

      • sinners007 on 02/02/2021 - 11:46
        +11

        I called them. I was told the system won't be ready until 11th Feb and if I manually changed my 100 speed plan to 250 speed via the ABB Portal, I'd be charged the diff in plan cost. Not a very good implementation of this offer I'd have thought.

    • dexx on 24/02/2021 - 22:20

      How do you actually apply for it as an existing customer? I dont see a place to enter a promo code on their portal.

  • greencomet on 02/02/2021 - 11:29

    "Promotional discount reflected in monthly invoice following plan change."

    So it'll show the full plan cost and then they'll deduct the offer price difference each month?

    Edit, confirmed from ABB on Whirlpool forums.

    "The MyAussie Portal will still show the normal pricing, as per the T&C's of the promotion, the discount will appear on your first month's invoice after the plan change is completed."

    • XeKToReX on 02/02/2021 - 11:42
      +1

      Be careful posting this as it doesn't appear to be correct without context around your current plan.

  • Danstar on 02/02/2021 - 11:32

    Is this for HFC Customers only?

    I'm on FTTN, don't see no upgrade option to these prices

    • superforever on 02/02/2021 - 11:35

      Want to ask the same HFC only?

    • bargain ben on 02/02/2021 - 11:54

      I am on FTTC (HFC) and do not see the upgrade option.

    • Flyerone on 02/02/2021 - 12:14
      +3

      I was just on the phone to ABB, this offer service is only available to existing "eligible FTTP and HFC customers" with at least 3 months of ABB service under their belt. Well that's according to the bloke I spoke with.

      • Danstar on 02/02/2021 - 12:22

        Thought so. FTTN always misses out on everything :P`

        • superforever on 02/02/2021 - 12:24
          +2

          FTTN always misses out on everything :P`

          Yeah, price and speed.

          • Danstar on 02/02/2021 - 21:19

            @superforever: I must admit. I get very good speeds on my 100/20 connection

            Just did a speed test using my iPhone on 5ghz wifi and got 101Mbps download zipped :|

            • superforever on 02/02/2021 - 21:21

              @Danstar: I can only get 85Mbps so I downgraded it to 75Mbps to save $10

              • Danstar on 03/02/2021 - 06:04

                @superforever: Was trying to think why I wrote 'zipped' last night.

                I worked it out, was meant to write 'speed'

                • superforever on 03/02/2021 - 08:46

                  @Danstar: Same here, sometime my brain think of something but my hand type a difference thing XD

      • Twix on 02/02/2021 - 12:28
        -1

        Nothing in the T&Cs about FTTP and HFC only.

        • Flyerone on 02/02/2021 - 13:54

          It's in the very first line.

          Aussie Broadband are offering a promotion to eligible existing customers…

          and I think this might also cover it,

          Not all speed tiers are available to all customers – click here to check
          eligibility

          • Twix on 02/02/2021 - 18:42
            +1

            @Flyerone: I called up and they cleared it up.

            1. At least 3 months.
            2. FTTN, FTTB, FTTC can get the 100/20 or 100/40 discount if your service is capable of delivering it and upgrading from any speed below than what you are currently on. 75/20 is not included. If you are already on 100/20 or 100/40 no discount for you.
            3. FTTP and HFC can get the 100/20, 100/40, 250/25 and 1000/50 discount if you are upgrading from any speed below than what your currently on. 75/20 is not included.
            • Danstar on 03/02/2021 - 06:05

              @Twix:

              If you are already on 100/20 or 100/40 no discount for you.

              :( Lame.
              Might move back to superloop, or even give Kogan a try

              • Twix on 03/02/2021 - 13:20

                @Danstar: Go to SL. Kogan is Vodafone.

    • SaucySandel on 02/02/2021 - 12:15

      It will probably be for all technologies but will be limited on what speeds your connection can reach e.g. FTTN/B/C upto 100/40, HFC/FTTP upto 1Gbps. Though it doesn't appear the promotion is live which is why the prices aren't showing yet.

  • pilchard on 02/02/2021 - 11:32
    +1

    Great news, but pretty weird since it's only been 4 months since they increased prices: https://www.aussiebroadband.com.au/blog/price-increase-annou…

  • CriticalImpact on 02/02/2021 - 11:33
    +1

    Quoting Adam from ABB on whirlpool
    "The MyAussie Portal will still show the normal pricing, as per the T&C's of the promotion, the discount will appear on your first month's invoice after the plan change is completed."

    https://forums.whirlpool.net.au/thread/3j5znlq9?p=29#r562

    • havebeerbelywillsumo on 02/02/2021 - 14:25

      Check that first bill to make sure the charging actually reduces as offered here since it doesn't show correctly on the portal (it should have been changed IMO).

      Had a similar not shown on an offer in the past and I had to call after that first bill as the reduction was NOT applied.

  • slackme on 02/02/2021 - 11:37

    From whirlpool forums.

    Adam @ABB
    Aussie Broadband
    ISP Representative

    You will need to have been on your current speed tier for 3 months before you are eligible for any Focus on Fast promotions as a current customer. However, be assured that when you reach that 3 month point, we will contact you to advise you what options you have available to upgrade.

    • sinners007 on 02/02/2021 - 11:48

      I have been on an eligible plan for over 12 months. When I called them, they said wait for the email & don't manually change plans before 11th Feb or I would get charged the diff in plan cost.

    • Tehcookiemonsta on 02/02/2021 - 14:57
      -1

      Was with them for over 4 years and they offered nothing, I asked them if they will provide any promotions or discounts before I port.

      The answer was no, Goodbye.

      Was on the 100/40 Plan.

    • MetalPhreak on 02/02/2021 - 15:43

      I was on the 100/40 plan, before they automatically downgraded me to 100/20 when the whole NBN price increase bs happened. Then I had to upgrade to the 100/40 plan again which was in the last three months so I'm not eligible?

      Well done.

  • Tony-Abbott on 02/02/2021 - 11:53
    +1

    And yet TPG and other RSP's offer the 100/20 products for under $80 a month. Still better deals out there (maybe excluding the 1000/50).

    • [Deactivated] on 02/02/2021 - 11:57
      +4

      Yeah not worth it, service has gone downhill

    • Tamagotchi Breeder on 02/02/2021 - 12:41
      +10

      Rather use dialup 56kbps than have to deal with TPG ever again.
      What you save in monthly costs you pay for in poor quality service and poor customer support.

      • tugman on 02/02/2021 - 14:13
        +2

        Yeah you pray you never have to use them.

    • Zondor on 02/02/2021 - 13:37
      +4

      TPG sucks ass though and they under provision for their services.

  • lonewolf on 02/02/2021 - 11:55
    +4

    So people already on 100+ plans dont get anything? seriously?

    • Tony-Abbott on 02/02/2021 - 11:56
      +1

      Very easy to change to a different RSP.

      • lonewolf on 02/02/2021 - 11:59

        I really want to support them as i think they did bring forward a good ethos of customer support and fast speeds but it is disappointing that the existing customers and higher end customers always miss out on deals :(.

        • bargainpersona on 02/02/2021 - 12:26
          +6

          If you are unaware, this deal is a result of the NBN Co's "Focus on Fast" promotion and ABB only gets the rebates when people upgrade to the 100+ plans.

          So it isn't really ABB leaving you out in this particular case, at least.

    • luizmarin on 02/02/2021 - 11:59

      i will try to call them, if they don't give me the discount, bye bye aussie

      • PlagueistheCheap on 02/02/2021 - 12:59

        I did call. No go on any discount.

        • Geoff-bargain on 02/02/2021 - 13:50

          what speed are you on?

          • PlagueistheCheap on 02/02/2021 - 13:53

            @Geoff-bargain: 1000/50.

            • ctg on 02/02/2021 - 17:18

              @PlagueistheCheap: I moved to Launtel a few months ago and had a fantastic experience thus far. 1000/50 (most of the time, unless I decide to pause it, or move to 100/40 etc)

        • TilacVIP on 03/02/2021 - 08:02

          Yeah, I will never understand this type of business methodology, but hey, whatever works [or doesn't]??

    • bargainpersona on 02/02/2021 - 12:09

      Haven't read the terms and conditions but I think you still qualify if you upgrade to a higher speed from one of the 100+ speeds.

      • lonewolf on 02/02/2021 - 12:13

        I have 2 ABB accounts my house and my parents. Both are at 100Mb/40. And My place is FTTN and my parents place is FTTC. So sadly i dont think i can go above the speed i am on :(

    • Haydos90 on 02/02/2021 - 12:10

      T&Cs say you just have to upgrade, so 100 to 250 (for example) should be eligible

  • Thg on 02/02/2021 - 11:59

    Opticomm services not included :( rip

  • Lichen6420 on 02/02/2021 - 11:59
    +1

    lols… on hold to superloop to cancel my existing service. Caller number 22 to the disconnections queue option…..

    • Namidairo on 02/02/2021 - 13:39

      "Active plan must be held for a minimum of 3-months prior to the upgrade to be eligible to receive the promotional discount"

      Yeah you may want hold off on that.

      Superloop will very likely bring their own deal in soon.

    • OzBrogains on 02/02/2021 - 13:49

      Lols… thinking they have a dedicated team to process disconnections rather than just their first level support team doing them

      • Lichen6420 on 02/02/2021 - 19:56
        +1

        I got some dude in Adelaide… definitely a dinkum Aussie. They may have an Australian based retentions team?

        When I went to sign up to Aussie as a new customer using the post link the discount could only be applied to the 100/40 plan, that was the only eligible plan shown in the address check in that page.

        I could pick the 1000/50 in the next screen but the code is invalid for that tier for me (I’m FTTP).

        Ended up just signing back up to Superloop 1000/50 for $129 under my wife’s name (different last name). Order went through and discount applied with no issue.

        I have used 1000/50 tier previously for both Aussie and Superloop and the speeds and experience for me is pretty much identical.

        Never needed support as I am FTTP and it just always works. I might value the support if I was stuck with FTTN??

        The only time I have ever needed to ring either company is to cancel.

  • blackwalnut on 02/02/2021 - 12:02

    how easy is it to change to someone else? hard enough to get it all working in the first place.

    • Twix on 02/02/2021 - 12:07

      Signup, wait until the new ISP says your online, cancel Aussie BB.

      Sometimes router configuration changes are needed depending on the ISP you are changing to.

      • TilacVIP on 03/02/2021 - 08:05
        +1

        You may need to give the current 1-month notice, so if you did it that way, you will most likely be paying double for that month?

        • Twix on 03/02/2021 - 13:22

          Yeah depends on the ISP cancellation terms.

          • TilacVIP on 03/02/2021 - 13:44
            +1

            @Twix: I would think most, if not all, would have this as part of their T's & C's due to this, but yeah, would be wise to check with your ISP first

  • tight-ass on 02/02/2021 - 12:04
    +6

    The reviews for Superloop Vs Aussie Broadband are a concern. A common complaint is waiting hours to get through to them on the phone. Cheaper is not always better…..getting through in a timely manner when you need to reach them is more important for me and worth paying extra for.

    Superloop's 5 star reviews are nearly equal to their 1 star reviews - https://www.productreview.com.au/listings/superloop

    Aussie Broadband has much better feedback in comparison - https://www.productreview.com.au/listings/aussie-broadband-p…

    • Tony-Abbott on 02/02/2021 - 12:07
      +8

      Seriously, how many times are you going to call an internet provider, and is this one call a year worth the extra $120+ a year to pay for…

      • bargainpersona on 02/02/2021 - 12:10
        +4

        Depends on your MTM lottery outcome.

      • Twix on 02/02/2021 - 12:11
        +5

        Depends how good or bad your NBN is.

      • GossipGoat on 02/02/2021 - 12:11
        +4

        Or you can know… people can make their own mind about what they prefer - price or customer service

      • scud70 on 02/02/2021 - 12:23
        +4

        It really depends mate… in my case it doesnt make sense and i've had to call TPG maybe a handful of times at the MOST in the last 20 years i've used them (i'm in IT so i tend to sort my own sh*t out..lol)… however for my mum i would recommend to pay the extra because if she has had NBN issues which she has had to deal with TPG (not pretty at all) then it's worth the extra to get the CS ….

      • netsurfer on 02/02/2021 - 12:31
        +2

        I called my ISP 3 times this year so far.
        Dunno about Superloop, but TPG support (from past experience) was annoying. I had to go nuclear (TIO).

      • luizmarin on 02/02/2021 - 13:07

        just this week, I called around 4 times since my speed was not in full force

      • magic8ballgag on 02/02/2021 - 13:17

        Would you care to explain why you are paying an extra $11.4 a year for your Superloop plan?

      • TheBean on 02/02/2021 - 13:21

        Stayed with Superloop for 6 months, planning to do the bi annual swap. But had daily dropout issues for at least a month and drop out once every other month. Calling them was a pain in the butt and things never got resolved. Went back to ABB and no issues, if there is a dropout the call center is good and I haven't had an issue for the last 6 months. That being said I was going to do my bi-annual switch but now my missus won't let me swap back for the savings.

      • havebeerbelywillsumo on 02/02/2021 - 14:30

        Had to call them approx 5 times myself (VOIP issues in that number) so want the quick response personally. Perturbing that neither have 24 hour call centres.

    • Polt on 02/02/2021 - 12:27
      -1

      How often do people contact phone support though? Pretty sure I can count on one hand the number of times I've ever needed to call my ISP, and half of those have been to cancel when moving to a different provider.

      Doesn't offset the expensive prices IMO.

      • netsurfer on 02/02/2021 - 12:34
        +1

        You have good NBN then. Personally, I dislike cable based technology. I had to call at least once a year since moving to NBN (generally 3 times+). Also, family members get quite unhappy with the outages.

        NBN - less choices on technology type.

      • Zondor on 02/02/2021 - 13:40
        +1

        If you are on FTTN it's like every 2 months.

    • daleroy1234 on 02/02/2021 - 12:54

      I switched from ABB to Superloop. My FTTN is stable and max sync is 130/50. I haven't had any issues with Superloop. Speeds are the same and it doesn't go down. I haven't had to call their helpdesk. If you have a stable connection, I'd recommend switching. Saves a fair bit a month.

  • casey2 on 02/02/2021 - 12:06
    +4

    Maybe they should have run with this 5 months ago and a hell of a lot of us wouldn't have ported when they stitched us up for an extra $25 a month…

    • Twix on 02/02/2021 - 12:07

      This offer is NBNs doing.

      • Tony-Abbott on 02/02/2021 - 12:11

        Yeah and ABB is still one of the most expensive out there

        • Twix on 02/02/2021 - 12:12
          +3

          They always have been. If you want Dodo pricing go elsewhere.

  • quikstix on 02/02/2021 - 12:12

    i moved onto their 250/25 plan as a promo a cpl months ago for 6months at 109 hmmm i need to chat to support or just finally switch to superloop

    • Tony-Abbott on 02/02/2021 - 12:14

      They won't move you to the cheaper plan (they won't get anything out of NBN) The only way is going to another RSP.

      • Twix on 02/02/2021 - 12:15
        +1

        What Gilby said or change to 1000/50.

        • quikstix on 02/02/2021 - 12:17
          +1

          yea was thinking that cheers :)

        • quikstix on 02/02/2021 - 12:34
          +1

          moved to the 1000/50 once thats up i will probably move over to superloop

        • havebeerbelywillsumo on 02/02/2021 - 14:33

          "….1000/50", if only that was available for all HFC users!

          • Twix on 03/02/2021 - 13:26

            @havebeerbelywillsumo: Ultrafast = 1000/50.

            On Tuesday, NBN said by the end of November, it would have over 25% of its HFC footprint able to get an ultrafast plan.

            "The company expects that by June 2021 over two-thirds of premises in the HFC network footprint will be able to order NBN ultrafast broadband, and it forecasts that by the end of 2021 nearly the entire HFC network footprint should be able to order NBN ultrafast broadband," it said.

            NBN jacks up 750Mbps coverage to 'nearly' all HFC premises by end of 2021

    • CDQ on 02/02/2021 - 13:10

      Just tried the same thing. ABB support said they won't change the plan. Moving to Superloop.

  • patrioticpickle on 02/02/2021 - 12:13

    Strange,

    I've been on the 1000/40 plan for 6 months. Nothing showing in the MyAussie portal. Still showing $149. Might be best to just give them a call.

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