Pandemic Season 0 $90, Carcassonne $38, Love Letter $15, Pandemic $42, Mysterium $52, Dixit $40 + Shipping @ Gamerholic

100

Go to Deal

AssociatedGamerholic on 15/10/2020 - 13:59 gamerholic.com.au (360 clicks)
Last edited 15/10/2020 - 14:53 by 1 other user

Hope everyone is doing well.
We have some lovely discounts to pass onto our customers!
I do note that some of the items are not as cheap as the Amazon Prime but it will be an opportunity for those that have missed out.
We offer flat shipping of $10 & $16 for PO BOX and rural areas.
Dispatch within 3-4 business days from the day of purchase.

Pandemic Season 0 - $90 - Release date for this is 23/10 (will not be dispatched prior to this) - Limit to first 20 customers
Carcassonne - $38
Love Letter - $15
Pandemic $42
Mysterium $52
Dixit $40
Codenames $20
Codenames Pictures $20
Codenames Duet $20
Phase 10 $10
Ticket to Ride - $54
Ticket to Ride Europe - $54
Catan - $54
Everdell $75
Root - $65
Infinity Gauntlet Love Letter $18

Visit us at www.gamerholic.com.au

Please allow 1-2 business day for us to respond.

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Gamerholic

• 

  Sleuth on 15/10/2020 - 14:06

  Decent price on Everdell, can't speak for the rest.

• 

  EconomicDecline on 15/10/2020 - 14:18

  +7

  Why are you guys the only retailer flagged with "Some users have reported issues with this retailer" on BoardGameOracle.com?

  • 

    p1owz0r on 15/10/2020 - 14:21

    +4

    This guy was proven to have left negative reviews on rival game retailers online profiles without purchasing. Average.

    Also numerous - and I mean a lot - of reports of damaged goods arriving

    • 

      melk on 15/10/2020 - 16:07

      Wow, I did get a damaged box from Gamerholic before (and not just a small dent) - I didn't realise this was widespread. Have never gotten any other package damaged from other sellers.

  • 

    AssociatedGamerholic @ Gamerholic on 15/10/2020 - 14:22

    -3

    Unfortunately, We have some issues around stock inventory management over the last year where we had to cancel a lot of orders.
    This is being remediated over the next month where we will have a proper inventory management system in place.

    • 

      p1owz0r on 15/10/2020 - 14:24

      +2

      I'll edit for fairness - what I have seen on the board game Facebook groups is that it's due to poorly packaged goods.

      It seems like cancelled orders are also an issue.

    • 

      cc23 on 15/10/2020 - 14:35

      +3

      I got this response about a year ago after a cancelled order. Suggesting their inventory was not great and saying they would be fixing it in a month or two.

• 

  PlagueistheCheap on 15/10/2020 - 14:27

  +6

  SO many cancelled orders from this mob. Check the feedback on thier ebay store for more info.

• 

  materix01 on 15/10/2020 - 14:41

  +1

  I've heard enough negative feedback about them to warrant some caution. However I have had a positive experience recently, having ordered Everdell on their eBay store on a Wednesday night (2 weeks ago) and had it delivered by courier in great condition by the Friday morning.

• 

  docians on 15/10/2020 - 14:41

  +1

  This guy was proven to have left negative reviews on rival game retailers online profiles without purchasing

  Where did you get this info from?

  • 

    p1owz0r on 15/10/2020 - 16:30

    +4

    It was on one of the Facebook boardgame groups. this is the first one: https://www.facebook.com/groups/1080200975363162/permalink/3…

    and there's another as well https://www.facebook.com/groups/1080200975363162/permalink/3…

• 

  docians on 15/10/2020 - 17:32

  +1

  Naughty naughty
  Lol he was trying to corner the market

• 

  docians on 27/10/2020 - 19:59

  OP the biggest issues raised have been

  1. Poor communication on your part
  2. Packages received in a damaged condition

  I want to purchase something, but I’m afraid when it arrives, possibly damaged, customer service will be non existent

  A reply would be appreciated

  PS As an associated OP I believe you are automatically subscribed to comments, so a lack of response on your part will only prove point #1

  • 

    AssociatedGamerholic @ Gamerholic on 28/10/2020 - 01:12

    Hi,

    Our communication policy is set out by our webstore.
    We operate Sunday to Thursday and respond within 24 business hours unless its in peak period where it might take longer.

    80% of our packaging all comes with boxes externally.

    let me know if you have any other question

    • 

      docians on 29/10/2020 - 21:53

      Our communication policy is set out by our webstore.

      and the webstore is set/ run by you?
      Again many of you customers have complained about your lack of communication when things go wrong. Despite what you may have written on your webstore

      we respond within 24 business hours

      Not as per the feedback I have seen. Happy to paste links if you have somehow not seen that feedback

      80% of our packing comes with boxes externally

      And the remaining 20%
      Simply putting the game in a box does not ensure that damage does not occur
      Is there bubble wrapping/ air pockets?

      Thank you in advance for your replies

      PS I have ordered 30 odd games from Amazon and about three (10%) arrived damaged. It was hassle free to get refunds/ replacements.

      What happens if I receive a boardgame that is damaged
      Do I pay for return shipping?

      • 

        AssociatedGamerholic @ Gamerholic on 30/10/2020 - 01:15

        Hi,

        Customers complain about lack of communication because customers expect a response within 12 hours or shorter.
        We usually meet our 24business hours response time (from sunday to thursday)

        Most of our boxes are perfect fit for board games except for the small ones.

        If a board game is damaged, you don't pay for return shipping, we will cover it.
        We tend to offer 2-3 options