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This has to be a price error as the price is $249.95 at Madman.com.au
[Price Error] Dragon Ball Z Kai Blu-Ray Box Set $34.95 + Delivery ($0 with Prime/ $39 Spend) @ Amazon AU
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check the cancelled orders tab
How long would it normally take for them to cancel these orders? Any chance that the orders go through?
I spoke to Amazon live chat they never said any issues just have to wait for it to arrive Nov 6th roughly so will see what happens then? My order is still present
Same here no issues.
Amazing deal
@Canberralad92: Considering it doesn't release for a month, your "funny joke haha" wasn't a very good one 🤗
This is looking real, wow!!
Don't count your chickens until they ship.
i thought we are buying dragon not chicken ball?
MINES STILL GOOD in my order history 🤞🤞🤞
When the order gets cancelled:
Milhouse, lower those eyebrows…and the other one.Noooo :(
Eyebrows lowered
Just got cancellation email :|
Me too
Aaaaand amazon just cancelled it…
:(
Got an email that my order has been cancelled due to a price error. No credit received. :(
Omg :( also cancelled.
Just got an email now informing me that the price was an error and that my order has been cancelled… Better luck next time people!
Order cancelled. Oh well time to just download it. lol
also cancelled:(
We're contacting you about order #25XXXXXXX. We recently discovered an error that caused the following item(s) to be displayed at an incorrect price:
Dragon Ball Z Kai the Complete Epic (Blu-Ray)
In this case, we're unable to offer this item for the incorrectly posted price. Therefore, we've cancelled your order for this item, and you haven't been charged.
At any given time, despite our best efforts, a small number of the millions of items on our site may be mispriced. We're very sorry for any disappointment this may cause.
Thanks for your understanding.so, whats the trick to get credit?
Looks like Amazon support will be flooded by Ozbargainers demanding credit today.
Best way to go about this?
Just live chat them
I can't see how to access live chat, do you have a link?
The dream is over boys
Mine also Cancelled.
Has anyone requested credit for the inconvenience?
If you do, and get something let us know !Ozbargainers, time to go Super Saiyan for some credit.
Mine too has been cancelled. Anyone know the magic words for some credit?
What a shame :( I already had some bluray of Dragon Ball Z (incomplete collection) so I was going to offload them in preparation for these but I guess I will put them back to my collection haha
cancelled
Yep.
Just got the cancellation email too. No credit given :(. I haven't tried yet but please update us if anyone is successful in receiving credit from amazon live chat for this.
To sweeten up the things a bit, I will issue $5 promotional certificate to your Amazon.com.au account, which will automatically apply the next time you order an eligible item sold and shipped by Amazon AU.
Yep I got $5 as well, better than nothing I guess.
Edit: After seeing a few people say they got $20, I tried live chat again and they gave me another $15 in credit.
I just got off live chat and received $20 credit.
All i got was;
To make up for the inconvenience caused, I've issued $10 promotional credit to your Amazon.com.au account, which will automatically apply the next time you order an eligible item sold and s​hipped by Amazon AU.
It really varies between rep to rep
Cancelled as well.
And cancelled. I was actually hoping to get it. Instead i will chase up a credit to take the sting out of the full price purchase.
Pretty much what I did and they offered me a $20 promotional certificate
Really? I have got nothing. How did you get 20 promotional certificate?
Do you just initiate an online chat & complain how disappointed you are?
Just contacted them via live chat. Mentioned I was frustrated due to the order being cancelled as it was a gift for Christmas. They told me the reason for the cancellation was due to no stock which I found odd as it was a pre order.
I just told them a friend of mine got $20 and they upped mine from $10 to $20 … haha
This is the way
Did the exact same thing. Hold strong and get the $20!
@debitbankcharges: All I got was $5 AU :(
Mine was getting 'shirty' with me & then told me she couldnt see the order!!
MOFO CANCELLED THE ORDER
I got the cancellation email……
- Received cancellation.
- Went on Live chat
- Was offered $10.
- Asked for something better.
- Received $20.
- Happy with outcome, although would have actually prefered this boxset
You were lucky, I got offered $5, got it bumped up to $10.
I didn't ask for something better. I will learn it next time. thanks for the tip
Offered nothing besides well wishes for my next purchase.
Very lucky! I was offered $5 but they wouldn't budge on bumping it up unfortunately…
Neither would mine, dont know how others got $20
Got a different rep the second time who gave me the extra credit, no questions asked.
@kulprit: Yeah started another chat and got a different rep from the first one I was dealing with. Said a friend had made the same order and was given a $20 credit while I was only given $5. They credited me the other $15.
The first one I got wouldn't budge on $10 and now the second isn't budging on $5 saying its the maximum amount they can do, despite saying a friend got $20. Where are these people finding the good support reps?
First rep didn’t give me anything and was actually quite rude about it all. I almost didn’t try again, but I’ve been ordering a lot from amazon lately and the ozb in me won over and decided to give it a second try. Second rep gave me a $20 credit no questions asked! Really cool.
Got the cancellation as well.
Let's be honest, no one was getting the complete set for 35 bucks :P (but had to try just for that 0.001% chance it went through)
Not honoured, just received this:
"Dragon Ball Z Kai the Complete Epic (Blu-Ray)
In this case, we're unable to offer this item for the incorrectly posted price. Therefore, we've cancelled your order for this item, and you haven't been charged.
At any given time, despite our best efforts, a small number of the millions of items on our site may be mispriced. We're very sorry for any disappointment this may cause.
Thanks for your understanding."
Dang it, would have been an awesome xmas gift!
just told them you have bought a $200 blu ray player because expecting to watch dragon ball for the weekend!
cheeky! yeah pretty sure the same answer in any case here is $5 or $10 of credit
Chanami: I'll consider this situation as a strong feedback and pass your message to our appropriate team as we continue to improve our store.​​ ​
Vyshnavi: I'll consider this situation as a strong feedback and pass your message to our appropriate team as we continue to improve our store.​​ ​
Both played hardball.
Tried a third time, initially got rejected and then
As a one time exception I am issuing AU20.00 promo credit to your account.
I mean, I kinda feel a bit bad for them
"The Vendor was not expecting this much demand 1271 orders impacted with this as the demand was driven by the big price error) so does not have this much stock in AU."
damm thought this might happen. thats why i never posted the price error here as actually wanted to get it >.>
First rep: No we absolutely cannot provide compensation for an order which was not shipped or paid for. I'm sorry there is nothing me or any other associate can do.
Second rep: No problems here is $10 compensation. Thank you
Tried to push for $20 but wouldn't budge. Good enough."In an effort to compensate for the delay I've issued a $5 promotional certificate to your Amazon.com.au account, which will automatically apply the next time you order an eligible item sold and shipped by Amazon. Please accept this a note of apology for all the inconvenience and disappointment caused. Your promotional balance doesn't appear in Your Account, but will always display at checkout when you place an order through the Shopping Cart for an eligible item shipped and sold by Amazon"
finally a happy ending with the credit, Goku must be glad watching us from above.
Got a credit but wouldn't bump it higher. Really wanted the tv show set instead.
I was offered $10 credit from Amazon rep. Pushed harder and was able to achieve $20. Not a bad result.
My online chat guy only offered me $5, said people getting more credit was not true he checked with his supervisor lol :P
i got 20 but i had used a maccas voucher which lost a bit of value thanks to the cancellation. couldnt get more than 10 until i pointed out i was out of pocket making a new order as would have to pay shipping as well.
Bit conflicted, tempted to chat with support for a shake down, feels a bit wrong knowing what I signed up for… I actually just wanted the Box set
Live chat won’t budge, nothing offered other than sorry.
Ga**sh: It has cancelled now and once it is avail you will get a notification.
I am sorry for the inconvenienceGan**sh: There was a clear price error generated by incorrect costs provided by the Vendor. The Vendor cannot provide us with this stock and so we are unable to fulfill customer orders for the ASINs. The Vendor was not expecting this much demand (as the demand was driven by the big price error) so does not have this much stock in AU. Please can you cancel the customers orders and let them know we cannot fulfil. These are pre-order titles
Ah well, good to try anyway and congrats on those who got credits
I feel they are laying down the law from the influx of people requesting credit from this order. I just received this response: "We hope you'll understand that we are unable to offer you any concession in relation to this matter."
Sorry I'm only allowed to offer $5 grrrrrrr
Yea I got $5 after I pushed a bit. Didn't want to offer anything at the start. I actually wanted the box set but when things like this are posted on here there's not much hope for those of us who do want the item.
"As all the orders for this product were cancelled, we do not have the option to issue the promo credit.
Please provide the details where the promo was offered, so that we can take actions on the associate, who have offered the promo credits"Obviously didn't want to link back to Oz bargain, so i said my brother had also ordered and received a promo credit. She still would not budge
Has anyone had any luck using their credit? I just went to use mine and it looks like its not there anymore…
item sold and shipped by Amazon AU?
Ah that'd be it. My item wasnt shipped by Amazon AU. I just tried it with an Amazon AU item and the credit is there.
Thanks for that!
I snagged 30days free prime extension which is useless tbh and 10$ credit.
I tried online chat and got this response:
"I have checked with my manager and my manager assured that no credits are given for this order and there would not be any"Contacted one agent, waste 30 minutes, told him my friend received credits but the agent did not believe and even wanted details of it as he wanted to make sure the credit got cancelled - crazy and rude. evetually offered $5 - I declined as he was rude. one star feedback, live chat record saved.
Contacted second agent, explained the situation with previous agent, $25 given - total time spent = 2 minutes
stay clam and keep logical as the quality of amazon customer service can be various at times
Me: I have seen that other who had their orders cancelled have received Amazon credit applied to their account for the inconvenience. Is this something that can be done for my account?
Siraj Ahmed: No one has been issued any credit for this item cancellation.
I wish I could apply some credits on your account.
There isn't any option that I could apply credits.
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@Willco88: They could just make it unavailable for purchase. Anyway no biggie.