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WD 10TB Elements Desktop Hard Drive $304.56 + Delivery (Free with Prime) @ Amazon UK via AU

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WD 10TB Elements Desktop Hard Drive $304.56 + Delivery (Free with Prime) @ Amazon UK via AUAffiliate
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xecutor on 19/09/2020 - 12:52 amazon.com.au (311 clicks)
Last edited 19/09/2020 - 12:56
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While certainly not the lowest (previously $268.42) it is still cheaper than the Amazon AU price for a 10tb which is ($329.91). White labelled drive and might be filled with Helium or Air1 and won't be a Red inside, not SMR. May require tape mod.

What's SMR? Refer to smashman42 explanation here

  1. Sign Up for a Western Digital account (if you do not have one)
  2. Once signed into the site go to https://support-en.wd.com/app/account/profile or just click "Update your Profile"
  3. Fill in all the relevant fields like your address, then register your new WD 10TB drive "Register a New Product" you will find the information as a sticker on the rear of the external drive case
  4. Then create a "New Support Incident" and then select the following options
Product Type Other WD Products
Operating System Windows 10
Category Warranty & Replacement
Serial Number [Enter this info found on the sticker near the rear of your external HDD drive case]
Firmware Version [Leave Blank]
Summary Require Correct Power Adapter
Description Hello, I recently purchased the WD 10TB Elements Desktop External HDD through Amazon.com.au however the item came with a UK type power adapter. Could you I please receive an AU type adapter for this drive. Thank you. My Address Information: [List your address]
  • Western Digital support are really good at responding to your enquiries and will send out the correct power adapter for free but expect a longer wait time due to COVID-19. I know pre-COVID it was delivered within 10-14 days.

  1. Based on user feedback on other sites it is possible these drives are not helium filled ↩

Price History at C CamelCamelCamel.
Computing 10TB Computer Component Computer Peripheral External Hard Drive Hard Drive Western Digital

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closed Comments

  • seriousquokka on 19/09/2020 - 13:04
    +4

    Upvote for the instruction.

  • Milbo00 on 19/09/2020 - 13:09
    +6

    $329.68 for 12TB from Amazon US via Amazon AU which is probably better value.. https://www.amazon.com.au/dp/B07X4V2M3B/ref=cm_sw_r_cp_apa_i…

  • Free Fall on 19/09/2020 - 13:16
    +1

    For the support request, I would also add in your contact number so they will process your request the first time around.

  • eraser215 on 19/09/2020 - 13:39

    Why not get yesterday's Seagate 10tb for 280something instead?

  • Kawaii on 19/09/2020 - 14:04
    -2

    For the14TB deal, I’m just wondering if that’s CMR or SMR?
    Is WD better when it comes to being CMR?

    • brocky2006 on 19/09/2020 - 14:58
      +1

      the14tb wd are WD140EDFZ

      • Kawaii on 19/09/2020 - 15:13
        -5

        could you find a link to tell me if that's SMR or CMR drive please? thanks in advance.

  • Justuser on 19/09/2020 - 14:35
    +2

    I bought 8TB from Amazon couple of weeks ago for 204 and don't need anymore. It's still in original package and sealed (arrived 2 days ago and I haven't opened it). Happy to sell it for $180 if anyone in Brisbane needs one.

    • Justuser on 21/09/2020 - 20:08
      +1

      Sorry, this one sold

  • Overcomerak on 19/09/2020 - 18:10

    I have the same one (3tb) that died on me without any reasons after 2 years. Since then I have avoided WD.

    • sunnysteve on 19/09/2020 - 20:42
      +4

      I have bad experience with seagate but all my ancient WD drives still work, I guess personal experience shouldn't always become the proof/deciding factor due to the sample size literally being "one" single case but you do it, I do it, everyone does it.

  • Mobe1969 on 24/09/2020 - 07:30

    So regards the power adapter, what is the process for getting a proper one? And you contact WD Australia? What do you tell them? You got it from Amazon Australia and it came with a UK PSU?

    • metawrench on 24/09/2020 - 11:08
      +2
      1. I ordered the product on Amazon
      2. Received the product with a UK adaptor
      3. I called WD Australia up, but somehow got forwarded to WD US.
      4. Told WD US I ordered it on Amazon and received a UK adaptor when I needed an Australian one. I had to provide them with the device ID on the back of the product.
      5. They took down the details and forwarded the support ticket to WD Australia to fulfil.
      6. WD Australia then shipped out an Australian adaptor to me free of charge.
      • ragnar on 14/11/2020 - 07:38
        +2

        After lodging a ticket with WD, beware of a scam that can occur a few days later asking for your credit card details!
        DON'T PROVIDE ANY CREDIT CARD DETAILS TO WD!!!
        This happened to me and the scammer tried to get my credit card details.
        There seems to be a leak inside WD https://www.ozbargain.com.au/node/580520#comment-9615677

  • etchomojay on 03/11/2020 - 09:29
    +1

    Just followed your instructions OP. Thank you!

    • ragnar on 14/11/2020 - 22:19

      etchomojay watch out for the scam I mentioned above….

  • deeeno on 04/11/2020 - 17:58

    +1 for AU Plug information

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