Third-Party
20.00% cashback (capped at $20.00) on everything @ BWS today only from 16:00 to 20:00 AEST.
Note that cashback is on the total amount excluding GST.
BWS: 20% Cashback on Everything ($20 Cap) @ ShopBack 16:00-20:00 AEST
1235
Guybrush57 on 01/09/2020 - 00:30 shopback.com.au (1716 clicks)
Last edited 01/09/2020 - 01:24 by 1 other user
Last edited 01/09/2020 - 01:24 by 1 other user
Referral Links
Referral: random (3610)
$30 for referrer, $5 for referee after referee qualifies.
Qualifying requirements for referee: 1. Made a minimum $20 online purchase (below exclusions apply), 2. Received a minimum $10 confirmed cashback online, 3. Added banking details to account.
Users will need to fulfil the referral criteria within 180 days from referee's sign-up date to unlock cashback. See all terms
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Ta…
Also got the extra $10 discount on Chivas Extra without adding anything to the coupon field.
Would appreciate confirmation that the 25% will be honoured.
Also received the unexplained $10 discount on a case (16) of Black Hops Pale Ale. $46 before cashback ain't bad.
Hi rep, My cash back is not tracked how ever my friend who bought after mine have tracked..?
Give it a little more time (max 2 days) - if it hasn't tracked by then you can submit your order details through this page.
Thanka for that. Hope it gets tracked
My cashback hasn't tracked either.
Mine hasnt tracked on a clicked transaction at 16:30.
I gather I'll have to wait a couple of days to raise a dispute.
I video screen captured the entire clicking, purchase and confirmation for evidence ;)
Same got extra $10 discount without any reason. Hopefully have my cashback tracked soon. Still waiting.
Now I knew it was a lotto draw algorithm. Not lucky this time. Obviously it is still not showing up. I will manually claim the missing track.
Yep still waiting for tracking on mine as well.
Still not showing. I'm going to cancel the order and order through Cash Rewards. Shop back are Incompetent.
No tracking after more than 2 days.
Another SB fail for me!Cashback didn't track for me either, submitted a claim for it so fingers crossed it gets sorted.
Hi guys,
We've seen that some people have had their orders come through so that's awesome. However, there's a batch that hasn't come through (a few of you above likely would be a part of this). After what happened in April, another issue is the last thing we want to occur again, beyond our control in this instance. BWS has actually identified an issue on their affiliate platform's end that is now causing delays for some of these orders to come through and track (affecting from 27th August to 1st September).
BWS will be manually working to feed this data through so that it comes through to our systems. We want this to be solved ASAP, however based on timelines we've been given by BWS/the affiliate platform, we're giving it until 9th September, 5pm AEST next week by the latest that this can be resolved.
We will keep updating here as anything comes through. Really sorry for the inconvenience.
In the meantime, you might be wondering, what should you do now?
You can wait it out until 9th September, 5pm AEST next week for it all to come through before submitting a manual claim. However, if you are a little anxious that nothing will come through at all and you think you might forget to submit a manual claim by then, you're more than welcome to submit it here now, even if you may be on the manual batch that's coming through soon.
Tracking has come through😃
But amount is much less than expected!!ðŸ˜Bought $94 for c&c - just before 8pm
less the mystery $10 = $84
Price before GST: 84÷1.1 = $76.3620% cashback on $76.36 = $15.27
Estimated cashback shown in email: $9.41 That's only 12.3% of price before GSTWhy is cashback so low??
Another SB SuffUp
Bye SB!We'll query BWS with what's going on first thing Monday - just so you know we haven't done anything on our end since; it appears they've uploaded the orders through the affiliate network which automatically synced through to our systems overnight.
We have received a few queries on this already, and it sounds like a case where the purchase amounts reported back don't add up.
We've received info that this affects those who may have purchase multiples of the same item. Say you bought 3 quantities of a particular $10 bottle of wine, the purchase amount reported back to us would be for a single quantity ($10 rather than $30). BWS is working to find all affected orders and fix this up.
I bought 2 bottles of same whiskey - so that may explain the glitch.
Only picked up today as it seems it will be worked out.
As suspected by many on this thread ShopBack have screwed up again.
Refusing to honour 20% cashback and claiming transaction was invalid despite sending them several screenshots showing me in the app checking out etc.
I am getting a bit sick of SB posting these deals and refusing to honour them despite all the people on here who give them plus votes in expectation of getting the cash back.
Big negative from me and I vow to hound SB on BWS deals in the future until they get it right.
This is a BWS/SB problem, nothing to do with the consumer.That confirms it's a problem with BWS system.
By the time the cashback arrives, the stuff up will be a distant memory!
This new incident is unfortunately beyond our control as explained above. However, your issue sounds more like a rejected claim from an earlier promotion - I'm more than happy to try and overturn this for you. If you have an existing email thread, PM me your email address and I'll try get it through. If not, email [email protected] or respond to the email you received about the rejection then shoot through a PM here with your email address.
Yeah, I have submitted manual claim, and have been rejected with a copy and paste email for this deal.
Perhaps I should have waited till after September 9? Whats that about?
Negging as its a gamble whether it works or not.Any claims for this September promotion have been put on hold as BWS is sorting out the batches of info they have. The only reason one would receive a rejection for a claim made for this September promo is if their order eventually tracked. Can you confirm this is the case? You can check your cashback history to see if your order eventually tracked.
If it's not the case, please send through an email to [email protected] and PM me your email address and we can take a look.
Thank you for offering to follow it up, Indeed yesterday I had someone follow it up! I thought the rejection was for my order because it had the same order number. In fact it had a different time stamp, so it was rejected because my original order tracked. So just my manual claim was rejected.
Just so you know, I still have a perfect record with you guys! Ta!No worries, good to hear. Apologies for the confusion we may have caused!
Hi guys,
Just leaving an updates / points here as it's now past 9th September:
Anyone who fell into the second batch (those who didn't get tracking within 2 days) would have their cashback tracked now. This was all sorted during the weekend. If you had submitted a claim as well, this claim would have been rejected since the cashback has come through.
Some of you from point 1 may have the wrong amount (lower than expected). This is if you've purchased more than a single quantity of an item as the amount coming in is for just one (for example: if you order 3 $10 bottles of a wine - the amount reported back us for it is $10 instead of $30). We are still chasing BWS for an expected resolution date on this.
Finally, for those that have not had cashback track at all. If this is the case, you can submit your claim here.
I submitted a manual claim yesterday, which is still pending, but hasn't been rejected due to this new cashback coming through. What should I do?
We sort the claims in batches so if the actual cashback has come through the claim will eventually be rejected. No action required on your end.
But no actual cash back has come through…
@werdplaya58: You would fit into point 3 as someone who's cashback didn't track at all. In this case your claim submission is necessary, and we'll go through our normal process of sending this to BWS to manually verify. As you have submitted the claim already no further action is required.
Just the final update here with those who received the wrong amounts (point 2) - it should all be resolved now! If there's something that still looks strange to you, feel free to email in ([email protected]) and we'll look into it.
My qualifying transaction on 1st Sep 7pm was not tracked. I just made a manual claim via ShopBack today. Will wait to see what happens
Same for me.
Same here. Got email yesterday said "we’re pleased to let you know the partner advised the fix is now in place and that all customers should have their cashback tracked into their ShopBack accounts." Obviously NOT. Thinking refund from BWS now.
Shopback have now doubled my expected cashback due to 2 bottles ordered, but only calculated on 1. Hopefully that is what is paid out!
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Can take a couple of days to track… After that submit a missing claim request, and be persistent if it's rejected.