Get $20 Store Credit on $120 - 239.99 Spend, $40 on $240 - 379.99 Spend, $80 on $380+ Spend.
Exclusions Apply. No Claim Required.
Offer Ends 02/09/2020. Goods Must Be Delivered Or Collected By 13/09/2020. Store Credit Will Be Sent 17/09/2020.
Get $20 Store Credit on $120+ Spend, $40 on $240+, $80 on $380+ @ The Good Guys
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At first I thought ah, well the usual suspects of brand names like Apple, Miele etc.
But then they started targeting the humble toasters and kettles. That is just not cool.
There are more exclusions than there are available items!
EDIT: Store credit sent 17th Sep, expires 23rd Sep. Rubbish.
I misread this when this promo was on last and missed the redemption window by several HOURS, effectively forfeiting $80 - when I contacted TGG they didn't even bother responding to my complaint/query, it was my fault but I didn't even receive a response.
I'm confused- are these the items that we can't spend the credit on? or are they the items we don't earn credits from?
Any microwave recommendations?
oh damn cook tops excluded, there goes that idea. One week to use the store credit sounds quite unreasonable as well. Can't really see this being a bargain.
hmm, along with 5% giftcard would get a dyson v7 down to 300, which is pretty good. but the 1 week credit expiration is pretty rubbish.
I never got my credit from the previous promotion. They won't even respond. I saw in other posts people never received their credits either. Avoid
Has anyone received their credit?
Nope
I've just received mine via email. Good luck
Just got mine by email too. Start Date: 17-09-2020 End Date: 23-09-2020
Not yet.
I got mine around midday today in an email titled "Sorry we are late. Your Store Credit has Arrived". expires on 24/9. I was tempted to reply with "no need to apologise, your customer care team kindly sent me a credit earlier today after I called so I've got 2 now"
Lucky you! Good to know about the customer care line
Tips if trying to contact TGG regarding missing credit.
Call Customer care line (1300 4663 4897) select 'online order enquiry' Option 1 (don't go to 'promotion or bonus offers' option 2, because they're not taking calls re. promos) Enter mobile number when asked to get a call back. I was called within ~10min and had credit emailed through immediately, with 31/10 expiry!
I think the reason for my MIA credit was partial collection due to TGG stock issues. The total was processed as one $98 order and one $25 order, so didn't trigger the credit for >$120 spend. Latitiude pay might have confused things too.
Don't bother with online enquiry. I tried 2 weeks ago, when I suspected there might be issues due to partial collection, and still haven't got a reply.
Just FYI, the store credit expires tonight!
Not sure what it includes. But exclusions as below:
EXCLUSIONS LIST
Brand or Category Details
Small Appliances Excludes Bench Top Cooking, Grills & Sandwich Presses, Mixers & Food Processors, Specialty Appliances, Toasters and Kettles and Coffee Machines & Beverages
Ironing Excludes Irons, Ironing Boards & accessories, Steam stations and Garment Steamers. Excludes Hairstyling, Grooming, Diffusers and Personal Care.
Health & Grooming Excludes BBQs, Electric BBQs, BBQ Accessories, BBQ Tools and BBQ Cleaning
BBQS Excludes Apple Care, iPhones, iPads, Apple Watch & Apple Accessories & Apple Airpods. All
APPLE Apple products.
GAMING Excludes all Gaming Consoles, Gaming Laptops, Gaming Accessories, Gaming Monitors and
COMPUTERS, TABLETS & LAPTOPS Video Games.
& ACCESSORIES. Excludes all Desktop, Laptops, Notebooks, Apple Mac & MacBooks, Microsoft surface products, 2-in-1 Laptops and Modern PCs, iPod, Tablets & E-Readers, Printers paper & ink, Networking, Software & Software Accessories and Tech Gadgets
MOBILE & MOBILE PHONE PLANS Excludes all mobile phones, Apple iPhones, Unlocked Mobile Phone, Prepaid mobiles and all Mobile phone plans
COOKING PACKAGES Excludes cooking packages
MIELE Excludes all Miele products, except Miele Vacuum Cleaners
SMEG Excludes SMEG Portofino Products and SMEG Small Kitchen Appliances
ASKO Excludes all ASKO Products