New customers get $20 off their first order (min spend: $150)
Free metro delivery on orders over $55
| Item | Price (inc GST) |
|---|---|
| Logitech C922 | $143.00 |
| 500 sheets of Reflex Recycled A4 Paper | $7.49 |
| Total | $150.49 |
| Less $20 | $130.49 |
Invoiced amounts:
| Item | Price (inc GST) |
|---|---|
| Logitech C922 | $124.00 |
| 500 sheets of Reflex Recycled A4 Paper | $6.49 |
| Total | $130.49 |
General lead time shown for the Logitech C922 is 5-7 days. I was pleased to receive mine after just 4 days.
thanks for the quick reply :)
And prior to that, Corporate Express.
I bought a chair from these guys a couple of months ago, they're legit.
Bought the Buro Metro office chair from them that was posted recently, was delivered very quickly, no issues.
i remember when ebgames had this for $99 people really are taking advantage of covid
I remember buying the C920 (exact same hardware) for $99 in 2012. Absolutely astounding that people are still giving these grubs their money for this webcam. Should be $30 by now
There is a global shortage for webcams at the moment
Just use your mobile phone and an app like droid cam. Easy
@mwahahaha: I considered that. Can you use droid cam just like an ordinary webcam? E.g., with Zoom, Microsoft Teams, etc. I wasn't sure and never ventured to find out.
@donm: Yep I use my old Samsung galaxy s8 for Microsoft teams. So much better image than the inbuilt webcam.
They're pretty much one of the few retailers not insanely* price gouging their current inventory. Almost got a job here near 2 years ago lol
They cancelled my order after a long wait. That explains how they could keep their price in a reasonable range!
I just paid $185 for a used one of these, any webcam deal is a good webcam deal at the moment.
Got it, used a gel pen instead to bump to $150. Cheers
Got one. Added Cloth tape and 2 clear plastic rulers to get to $150. Final cost at $130. Cheapest on staticice.com.au is currently $159. Good one…
Got one. Good deal at the moment.
Been looking into webcams for the last week or so. Hard pressed to find a good deal like this for local stock with most stores either sold out online or grossly inflated pricing. The Amazon reviews of cheaper alternatives aren't flattering but that said, neither is https://www.productreview.com.au/listings/winc …but hey, why not live dangerously in dangerous times? Bought one with the A4 pack of Reflex. Cheers OP. Enough for my first upvote!
Cheers op, bought with 28 Degrees for price protection. Hopefully these prices will go down within the next year.
Thanks so much op, been looking for a webcam but every store either has the price highly inflated or no local stock. Bought 1 with a notebook and 2 markers. Good deal in currently
Winc is the new name for Staples. Operating since 1986. Our buisness uses them for our stationary supplies.
Why not just use the laptop cam, asking just out of curiosity
Some laptops have webcams in insanely odd places. That look up your nose for example (I'm looking at you Dell) . Makes it seem like your always looking down on people too.
Also when you connect a monitor. The laptop is not necessarily in front of your face so the people get a side profile of you instead.
I have a webcam and external mic for all my conferences.
The image quality from my laptop webcam is quite poor - especially in low light conditions.
I generally have my laptop off to the side. My primary monitor sits directly in front of me. I'd rather the webcam sitting on top of my primary monitor.
Where do you put the FIRSTORDER code in?
Only got it to show up on the desktop version in your cart. Looked like I had to register too which I did.
Tried purchasing this morning and get a payment error. Hopefully they can sort that out as I’ve been trying to find one of these for a while at a reasonable price
Also getting a payment error
Try a different browser. I got an error with Safari, but then I tried Chrome and it went through.
Looks like the email confirmation I got shows the webcam as backorder.
Placed my order this morning, email confirmation received, no indication it was a backorder.
Weird, I ordered yesterday and the email which started with 'Your order is under review' said both the webcam and copy paper were 'Backorder Qty:1'.
This morning I received another email which starts with 'Your order is confirmed' and only shows the webcam as backorder.
Now I've received another email which has the winc invoice attached with con note for tracking and shows:
Logitech C922 Pro Stream Webcam
Customer Order Line No. : 1
*Item on Backorder to be shipped at a later date from
Alternative Distribution Centre
Reflex 100% Rec CN A4 80gsm Paper Wht Rm
Customer Order Line No. : 2
*This item has now been fully dispatched from Alternative
Distribution Centre
Just got the same thing too :|
You are right - I totally missed the one word on my first email 'backordered' in association with the C922.
My 2nd email with Invoice is like you say, C922 backordered, Reflex A4 shipping.
My insider knowledge at Winc is pre-Winc, but my guess is that the C922 is being drop-shipped. Which may also mean that it arrives before Winc sends its next Invoice, but won't know until it happens.
Did anyone get the C922 shipped out in this deal?
just got the same email, but let's wait and see because in the cart it does mention that the webcam will ship on a later date than the other stuff we bought
@FallenZector: Did your invoice say Delivery Point Erskine Park?
On my invoice, the status for C922 says '*Backorder Quantity to be shipped at a later date'. That could mean backorder, or could mean to be drop-shippped.
@norkle: My Invoice said Delivery Plant: Port Melbourne.
I have the same status for C922 as yours, the other stuff arrived morning today (19/08), ordered at 17/08 night.
checked Order History > View Invoice and it says delivery date by "28 August 2020".
Sounds pretty much what happened to me too.
13/08: Order placed. An order confirmation was received showing both the C922 and paper as on backorder.
14/08: A second order confirmation was received showing just the C922 on back order. Invoice received for paper. Both items noted to have been fully dispatched from alternative distribution centre.
17/08: Goods arrived in separate identical cartons. A second invoice was received for the C922.
Thanks OP, ordered 1 - been looking for a while; have used WINC for corporate ordering in the past - no issues with them.
Ordered. Good deal in the current climate with the shortage of stock everywhere else (plus their price gauging) - thanks OP!
Ordered the C922 and paper last night. Paper came this morning. That's less than a 24 hours!!!
Still waiting for C922 though.
Paper just arrived too.
I logged in to my Winc account and it now says Estimated Delivery by 28 August 2020.
My order doesn't even have an Estimated Delivery date under Home > Track Order. Do I need to look somewhere else?
As I've tried to point out above, I believe the c922 is being drop-shipped, which means winc have sent the order to another company that has the inventory, and that third party will ship it to us. When this happens, data transfer can be a bit weird so that you see delays in their systems.
tl;dr - wait for someone to get a shipping notification or arrival
Click Order History > View Invoice instead of Track Order.
27th August here… we'll see as we get closer whether that moves.
checked with online support: "…Upon checking here, the item Logitech C922 Pro Stream Webcam will arrive at the warehouse on 3rd of September and will be delivered to you within 2-3 business days."
perhaps can expect to arrive week after next, then, yeah?
Thanks for sharing with us :)
sounds like it. at least I got a response with dates as opposed to "we're just waiting for them to arrive in stock"
Yeah, absolutely.
Chat agent explained that mine will be ready at warehouse on 4th September to be delivered 2-3 business days after as well
Just contacted online support too, chat agent mentioned the same thing to me.
"Upon checking here, the item will arrive at the warehouse on 3rd of September and will be delivered to you within 2-3 business days."
Expecting it will arrive the week after it arrives at the warehouse and we'll all going to get ours in the same timeframe :)
For what it's worth I ordered this webcam plus a Logitech H390 headset, and was advised:
"Upon checking the item Logitech H390 USB Headset it will be available on the 09.09 while item Logitech C922 Pro Stream Webcam is on 08.09 and Delivery would take 2-3 business days for Metro areas and 5-10 business days for Country areas after the arrival date of item in our warehouse"
Placed my order 2 weeks ago. Got the paper immediately and this morning a cancellation notice on the webcam. Poor form.
Logged in to Winc and mine says "Completely Despatched" for the camera. I checked yesterday and it still said "waiting to be dispatched".
I haven't received any email notice yet though.
Okay nevermind, I just saw it's "Completed Despatched" because they cancelled it. What a shame. Haven't even received notification of cancellation.
Maybe I'll get them to process a return of the paper in spite since I haven't even opened the box. That's if they don't make me pay for return shipping.
Edit: They only provide you with store credit.
Same here. They cancelled my order after 2 weeks of waiting.
Mine was cancelled too. My live chat agent claims there were no notes for my cancellation, that
"the item is long term out of stock without alternative…expected eta to restock is 14/09."
I feel so let down. Surely they'd notify us much earlier if they knew our orders couldn't be fulfilled.
So much patience and waiting for naught :/
Will defs be sending feedback to [email protected]
I'v asked for it to be escalated. We'll see if I can get someone who knows whats going on. Clearly some bad practices going on here…. its not that hard to sell what you will have in stock, as opposed to taking orders and working out stock later.
Glad to hear, keen to know how you go, hopefully they can pull through in some way
no call back as yet…. looks like a positive experience when it comes to customer service! I cant have a product on 'indefinite' backorder….
After they cancelled my order, I got so frustrated that ended up paying $100 more and got a better webcam i.e. Logitech StreamCam from good guys https://www.thegoodguys.com.au/logitech-streamcam---off-whit…
Now I feel better because I have a better webcam (and I keep pretending that I don't care about the extra $100)!
mine is still on "To be dispatched". Anyone with 26/8 delivery date not get cancellation email or "completely dispatched"?
yeah mine is still on "To be dispatched"
Checked my order today and it lists the webcam as cancelled. No notification & no refund. Not happy!!!
Have sent their customer service an email so will see what happens
Did they charge your card? I though they charge the card only when they ship.
its a good point. i just realised they had only charged for the paper…. some solace in that if they cancel (mine is still backorder) that I dont have to chase them for money.
Ah yeh didn’t realise I hadn’t actually been billed for it. Guess I’ll just find something else to buy. That’s a shame
but the $20 first order coupon is no longer available if you wanted to buy something from Winc…. not that I would be inclined to anymore.
Wow! These guys are so dodgy!
First they cancelled my webcam, then today they charged me an extra $11 for the shipping of the order that never happened! Apparently that's the shipping cost for the $7 junk that I ordered with the webcam.
So basically I paid $18 for nothing ($7 Junk + $11 Delivery) instead of $151 for Webcam ($143 Webcam + $7 Junk + $11 Delivery - $20 Discount) to $18!
Interesting business model!
PS: I called them and after a lengthy discussion, they agreed to return the shipping cost as a "one time favour"!
Saw my order as cancelled too, what a bummer and definitely not happy. Really dodgy practice here happening. Good thing that they only charge me for the other stuff and not the webcam so I don't have to chase them up for a refund (which has problems in their process reading reviews online).
Edit: Got no email of cancellation as well, just out of curiosity I check on my order history on their website today and found out it's cancelled on their end. The reason I'm checking is that the customer support I contacted last week states that they'll get some stocks today.
Got a confirmation email for the webcam today. I'm also charged for it as well. Hopefully it means the delivery will be out soon.
This will be interesting, let us know if you got yours.
We know that a lot of us has our order cancelled and I notice you have ordered in the same timeframe as us based on your post way above.
Forget it. Just had a talk with WinC and they're very sure that the Webcam will not be delivered this Sept, and the ETA is Nov (WTF?). They also said the charge was pre-authorised. I've cancelled the Webcam and asked for refund. I'm done with this.
Just had a talk on their live chat, here's what I got from the agent:
I asked why my order was cancelled and here's the answer that I got = "Upon checking the item is now tagged as Long term out of stock that's why it was cancelled."
Also asked why I didn't get any notification about cancellation and here's the answer = "we are still working out on sending emails to the cancelled item. Apologies for the inconvenience."
When asked about the first order voucher and how we all won't be able to use it anymore = "Okay. I could forward that note to our relevant team. Kindly provide your email address so I can update you on how to addressed that kind of situation."
and yeah last I said that they should not put the item on sale if they don't have stock and all the agent said was apologies.
EDIT: Also here's another one from the agent after talking for a while: "I think volume of orders for the item was not anticipated correctly (as recently volume for items like webcams is high)and delay with our vendors adds up to that."
Not sure if it's a robot answer, but yeah looks like many of us won't get their webcam and their email notification of cancellation.
I sent them an email yesterday asking why my order said it was complete by having the camera cancelled.
Just received a reply back saying they're reinstating my order for the camera and expected replenish date is 14 September.
Checked on the product page and it also says 'In Stock 14 September'.
I guess I'll hold out another 10 days to see what happens.
Add another to the cancelled without notice. Poor form. Personally, I would like a choice of not waiting 1-2 months for an item even if it means paying slightly more or choosing an alternative. Then again, shouldn't be surprised, here in Melbourne we don't even have a choice about much these days…
Update from me today:
After the discussion with the Live Chat support on 04/09. I haven't receive any email cancellation and the customer service agent just ended the chat apologising. Today (07/09) at 2.30 pm, I receive a charge from Winc to the amount of the webcam in my bank account, I immediately check my order status on the order I made and found out that the webcam went from "Cancelled" back to "Being Processed". I didn't ask them to reinstate my order or anything, just had a bit of chat that I summarized on the post above.
We'll see how it goes on the 14th of September because it seems that's the restock date on their website. Fingers crossed
Hey it's me again with another update! (Hope you're not bored seeing my name a lot in this thread)
So today (08/09) morning, I receive an email notification saying my order has been dispatched and then at 11.30 am the webcam arrived!!!
Well that was a quick turnaround from the sudden pre-authorised charged in my credit card to the delivery. I am happy that I finally get my webcam, but the thing I'm unhappy with is they didn't ask me beforehand if I still want the webcam, instead charging my credit card immediately and reinstate my order without me asking for it/giving consent. Had I decided to purchase another webcam after they cancel my order, I will end up with 2 webcams and 1 won't ever be used! So yeah mixed feelings here both happy and unhappy at the same time.
For people that still want their cam, I think best for you to do the same thing as me (leave a review on ProductReview, more details provided below) and wait for the WINC rep there to sort things out for you there.
Summary of events:
17/08: Put an order after seeing this thread
19/08: Other stuff arrived, not the webcam.
28/08: Asked customer service agent using live chat in their website, in which I got a reply that they will have stock on 03/09 (refer here https://www.ozbargain.com.au/node/558958#comment-9208243 )
03/09: Checked the website for my order history and saw my order getting cancelled without any notice. Didn't receive email notification as well (refer here https://www.ozbargain.com.au/comment/9238657/redir )
04/09: Talked to their customer service agent again in their website asking for explanation on why my order was cancelled and asking about the first order voucher that was void but we didn't get the item we want (answers from them here https://www.ozbargain.com.au/node/558958#comment-9244230 ).
At this day, I also left a 1-star review on the ProductReview website. After I left the review, the WINC representative there private messaged me for my order number and told me they were going to investigate. No more message from them afterwards.
07/09: My credit card was charged (pre-authorised) for the amount of the webcam and I was shocked! Immediately opened my order history in the website and saw there my order went back from "Cancelled" to "Being Processed". At the same day, the WINC rep at ProductReview messaged me saying that my order is being reinstated and they are finally able to secure some webcams from their supplier and will be dispatched to me soon. (More info here: https://www.ozbargain.com.au/node/558958#comment-9257100 )
08/09: Received an email saying my order is being delivered today and on 11.30am the webcam is delivered to me.
Thanks for this update!
I spoke on Live Chat just now, asking if they could reinstate my webcam order too.
They did so immediately, saying 'I have reinstated your order', and I received the charge for the webcam straight away.
No ETA for delivery as the order was reinstated just now, but I'll keep an eye on my Track Order page for updates
After my order was reinstated by them without notice, I received the charge for the webcam and No ETA for the delivery as well.
Just received the shipment notification today (which is a day after order reinstated so yeah the delivery time is a surprise, lucky mine is a day after). I don't think there will be any ETA but just a delivery notification on the day they decided to ship it to you.
Good to hear you got the camera finally.
After re-instating my order on Friday, mine still says backordered and I haven't been charged.
Sounds like a mess on their end though.
That's weird, my order got re-instated yesterday by their end without notifying me and I got charge right away. Without the charge my card I wouldn't know that my order has been re-instated. And then I got my cam today.
I would suggest to go to ProductReview site and leave a review or try messaging the rep there, I found that the rep there is more helpful and provides decent answer rather than the live chat that provides us "automated replies" and not really solving problems. I think the investigation work that the rep did there made my order status re-instated without notice.
I have to agree with you that it seems that this is messy and they have no coordination between the customer service rep, the warehouse and other division.
Mine has gone from backorder straight to on-board delivery with driver….. maybe the GM has a car filled with them driving around! Bizarre set of circumstances given it wasn't supposed to arrive until 14th Sept…. not sure anyone knows whats going on. Anyway, I will believe it once it arrives and I open the box.
Mine's onboard with driver too, after being reinstated only yesterday.
Hopefully they arrive with no issue
On board with driver too! Pleasant surprise to the morning.
And it's arrived!
Arrived for me also!
mine arrived yesterday too!
Min still hasn't arrived and has not been cancelled when it was in a backorder state from the 4/09. Very poor form which was similar to when it was Staples.com - rebranding has not improved this!
Btw, thanks for all your posts - it will help me follow up with them and hopefully mine will be delivered soon too.
Probably yours is still waiting for the 14/09 restock? not sure to be honest.
We all got ours as you see above but we have placed our order on the 17/08 and got all our orders cancelled so yours might be a different case to us since it hasn't been cancelled. I'd suggest following up with them since it's 15/09 now and they should have stock ready now.
Stop waiting guys. This place is a joke. 5 different ETA for shipment. Now I'm told they've "had no stock since the 17th" and that mine will ship on Dec 4th. Oh, thats 6 ETA then. Cancelled.
Yeah, I cancelled mine a week ago.
Yep this place is a joke, did a live chat and they still can't give me an ETA
Have you guys had much experience buying from this seller?
Interested in the webcam, never bought from this site before though