• long running

Free: $10 Welcome Reward + Yearly $10 Birthday Reward @ David Jones Rewards

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Free: $10 Welcome Reward + Yearly $10 Birthday Reward @ David Jones Rewards
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Hargain Bunter on 24/05/2020 - 21:19 davidjones.com (9071 clicks)
Last edited 26/05/2020 - 22:31 by 1 other user

Get a $10 reward for signing up to the free David Jones Rewards program, plus another $10 reward every year for your birthday. Rewards can be used in store or online with no minimum spend, but have a 30 day expiry. Each purchases also enters you into a monthly draw to win a $5000 gift card.

If your birthday is within the next 30 days of signing up you can stack them together for $20 off. There is no verification of your birthday required.

Currently this deal stacks with the AmEx $15 credit on $100 spend deal. So you can get up to $35 off a $120 spend. AmEx deal expires 09/06/20.

You can no longer purchase additional eGift cards online with your Welcome/Birthday rewards in order to extend the expiry.

Thanks to nocure and dealbot for posting the Welcome Rewards offer previously. I spoke to live chat today who confirmed that these offers will be around for a long time, so I'll mark this deal as long running.

Update 26/05/20: Birthday reward emails are being received, but welcome rewards emails don’t seem to be coming through at the moment. When I spoke to live chat, they were able to provide me the details of the missing reward so I could redeem it. I will chase up with DJs, but suggest people also speak to live chat to get their welcome rewards until this is resolved.

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Comments

  • easternculture on 24/05/2020 - 21:31
    +5

    $10 welcome reward not working.
    Tested on 2 signups last week few days apart

    • Hargain Bunter on 24/05/2020 - 21:44

      I did have issues with the welcome reward as well, live chat initially said there may be an IT issue and said they could raise a case for support team to fix it, but then I asked for the card number/PIN and they provided it. They also confirmed that the offer was still going.

      Live chat are closed at the moment. I can try to raise a case with them tomorrow to confirm it's working for everyone. What dates did you sign up? Did Birthday rewards come through, or not applicable?

      • samelight on 25/05/2020 - 11:51

        signed up on the 21/22/24 one per day, and none of them received anything.
        going to try another one today and c what happen.
        it should be sent within 24hr or never right ?

        • Hargain Bunter on 26/05/2020 - 22:28

          Samelight / easternculture, if you didn’t get your welcome reward, and if you have a chance, would you be able to let live chat know, so they know it’s a widespread issue? They should be able to also give your the details of your rewards voucher. I will also try to follow up with them tomorrow.

          • samelight on 27/05/2020 - 10:44
            +1

            @Hargain Bunter: the live chat is not working too…

            Unfortunately there are no Agents available right now.
            You can try again later or leave us a message.
            Our Chat Team is available between 8am-6pm Monday to Friday.

    • Hargain Bunter on 25/05/2020 - 00:28

      Were your accounts Gmail or Hotmail?

  • Slut on 24/05/2020 - 21:52
    +3

    I never got my birthday reward, and when I contacted DJ about it, they told me "my account has not been selected for this offer during this instance" lol? :(

    • Hargain Bunter on 24/05/2020 - 21:56

      That sucks, they still have both the Welcome and Birthday rewards advertised on their page, and live chat said they were both still going, so not sure why they didn’t honour it.
      They worked for me, so hopefully should work for others. You could try signing up for a new account?

    • CVonC on 25/05/2020 - 01:58

      I never got my birthday reward in April. But I did get the $10 welcome one back in August when I signed up and then another $10 one in December for whatever reason.

  • justtoreply on 24/05/2020 - 22:17
    +1

    $35 off a $120 spend, not $45

    Will give this a try then vote.

    • Hargain Bunter on 24/05/2020 - 22:19

      Thank you! Brain not work right. I’ve corrected it.

  • countmein on 24/05/2020 - 22:51

    Assuming the birthday rewards is every year or one off?

    • Hargain Bunter on 24/05/2020 - 22:55

      Every year. Good point it’s not clear in the description. I’ll update it.

  • 8azinga on 24/05/2020 - 22:59
    +1

    Didn't work on gmail or hotmail accounts for many previously.
    Think they realised people were signing up with multiple emails.

    • Hargain Bunter on 24/05/2020 - 23:05

      The birthday reward came through to me on a Gmail. They could have systems in place to detect multiple accounts, not sure.

      • 8azinga on 24/05/2020 - 23:36

        I am talking about the welcome credit which you didnt receive through email either and had to go through live chat to get.
        It made an account for me, but didnt send me the welcome voucher. This was over 1 month ago.

        • Hargain Bunter on 24/05/2020 - 23:46

          Do you know if it was working for accounts other than Gmail and Hotmail?

        • Hargain Bunter on 25/05/2020 - 00:35

          I’ve just signed up under another non gmail/hotmail account to test.

          • Hargain Bunter on 26/05/2020 - 22:22

            @Hargain Bunter: Can confirm with the work email the birthday reward came through but no the welcome reward. Seems like there are issues with their welcome emails. I will try to let them know and ask for an update.

  • Ray2005420 on 25/05/2020 - 04:03
    +2

    Never received the rewards, even my business email, not worth to try.

    • Hargain Bunter on 26/05/2020 - 22:30

      Agreed there does seem to be issues with the welcome rewards. If you have a chance to speak to live chat they can give you your voucher details, it will also help them to identify a widespread issue. I’ll also chase them.

  • vikvance on 25/05/2020 - 11:22
    +4

    Really want to neg this.

    It's totally hit-and-miss whether DJ will send the reward, and more likely-than-not that you won't.

    I think I might have got the reward on my own account a long time ago, but my Mum, who signed up after me, never got hers, even though she made a few purchases from DJ's.

    • Hargain Bunter on 26/05/2020 - 22:25

      I agree they seem to have issues with the welcome rewards. I’ll try to get an update from them about it. As Infidel posted below is it possible that your Mum had inadvertently unsubscribed from the emails?

      • TheBooleanOne on 03/06/2020 - 22:23
        +2

        Didn't get mine when I signed up on Saturday either, so it's still not fixed. Although I get reminders from them that I have something in my cart.

        Anyway on Monday the person on the chat told me I need to wait 36 hours for it to come through. I tried again today and the person told me that they need to raise a case, so now I have a case number and still no credit. This is becoming a bit of work to save $10

  • colormonochrome on 25/05/2020 - 20:18
    +2

    No welcome credit, tried with a gmail and a business email.

    • Hargain Bunter on 26/05/2020 - 22:19
      +1

      I had the same issue with a business email (as well as Gmail). I haven’t had a chance to speak to DJs about the widespread issue yet. But if you speak to live chat they should be able to give you the details for your voucher.

  • INFIDEL on 26/05/2020 - 15:57
    +1

    Make sure email communication is turned on in account, in Your Preferences.
    Otherwise you receive no offers or loyalty credit.

    You can join by creating an online profile and opting in to receive emails from David Jones, or by providing your email address instore.

    • Hargain Bunter on 26/05/2020 - 22:20
      +1

      Thanks for posting this, I think this is the reason some people haven’t received their birthday rewards in the past. I know I have unsubscribed from the emails, not knowing that it would stop my birthday reward coming through.

      I think that there are also other issues with their system causing welcome emails not to come through.

    • colormonochrome on 26/05/2020 - 23:18

      My preferences were already set up like that when I signed yesterday (and I didn't change them) still no welcome voucher.

      • Hargain Bunter on 26/05/2020 - 23:25

        Yep I think they have issues with the Welcome emails. I have updated the description to reflect that. If you have a chance, would you mind chatting with live chat to let them know. I will also chat with them when they open tomorrow to ask what the go is.

  • tommypickles on 29/05/2020 - 17:33

    When is the birthday credit given? eg. My birthday is 5th June, I receive notification on 1st June of available credit to be used in following week…

    I ask because my birthday is coming up just before the AMEX deals ends :)

    • samelight on 29/05/2020 - 17:42

      should be 6days be4 ur birthday, or never.
      hey btw have you received the welcome reward?

      • tommypickles on 29/05/2020 - 18:53

        I just registered, entered my birthday. It's in 6 days, so I am hoping to receive applicable discounts. As yet, I have not received anything — just the signup email.

        • samelight on 29/05/2020 - 22:11

          plz let me know when u have received the welcome reward.

  • popsiee on 29/05/2020 - 17:44

    Am I right they don't give points for purchases ?

    • Hargain Bunter on 29/05/2020 - 18:17

      Yeah no points, you just get entered into a monthly competition to win a $5000 Gift card.

    • kerfuffle on 29/05/2020 - 19:05

      It's not like MyerOne, flybuys, et al. Otherwise how are they going to flog their DJs Amex to you?

  • del preston on 02/08/2020 - 14:49

    Still not working to receive either Welcome or Birthday rewards. Have been in Live Chat waiting for an agent for 20 minutes, giving up 🤷

  • Triple J on 10/11/2020 - 08:40

    Still not working signed up didn't receive either of the $10 rewards.

  • Tonetoro on 22/11/2020 - 14:10

    I signed up last year, got the welcome email then, but no birthday email last year or this year.

  • arcticjuggernaut on 10/01/2021 - 10:32

    Did anyone get their welcome reward? Was it via post or email?

  • tanksinatra on 14/01/2021 - 10:41

    I got the following day after I signed up. It came as an electronic barcode that I used in store.

    • runamuck on 14/01/2021 - 10:56

      When did you sign up? I think the promo has ended as they have removed the mentioning of a welcome reward.

      • tanksinatra on 14/01/2021 - 12:53

        I signed up this week.

      • Thrifty Dan on 08/02/2022 - 20:09

        I got the welcome reward within a day!

  • plal on 25/04/2021 - 02:13

    No longer receiving $10 birthday vouchers..

    • DealSa on 09/07/2021 - 21:20
      +2

      i emailed them as i didn't get mine and they reissued it

  • Thrifty Dan on 08/02/2022 - 20:08

    They said to me that the birthday voucher will be send within 7 days after the birthday. Mine was 2 days ago and I’m waiting. I used to get them actually on the birthday.

    • kerfuffle on 08/02/2022 - 21:04

      Mine was in November and I also got nothing.

      • Thrifty Dan on 08/02/2022 - 21:30

        Have you checked your spam folder? They said to me in the chat it gets send out differently compared to the welcome reward, which is automated. I wonder if I can still stack the discounts together if I receive the birthday reward.

        • kerfuffle on 08/02/2022 - 21:59
          +1

          I check my spam every time I get spam; definitely wasn't there. I get all their other Rewards e-mails just fine :/

          • Thrifty Dan on 08/02/2022 - 22:21

            @kerfuffle: Hm. Not sure if it’s worth to wait then. Want to buy something for $70 and want to use my $10 welcome voucher plus $10 birthday voucher plus Afterpay $10 off.

            • kerfuffle on 08/02/2022 - 22:33

              @Thrifty Dan: I wouldn’t wait for DJs. They’ll never send it. Just buy it.

              • Thrifty Dan on 08/02/2022 - 22:59

                @kerfuffle: Yeah probably. It’s hard to see when the sale is finishing on their website.

                • kerfuffle on 08/02/2022 - 23:05
                  +1

                  @Thrifty Dan: If you share the link (via PM is fine), might be able to help you find out the end date?

  • koalafied on 27/07/2022 - 18:09
    +1

    Can confirm the $10 Welcome Reward is still available, I signed up today and received the code within the hour

    • Hargain Bunter on 27/07/2022 - 22:29

      Thanks for confirming. I got my birthday reward back in May too.

      • kerfuffle on 29/07/2022 - 07:56

        I didn’t get anything for my birthday back in November and they know when it is …

        • Hargain Bunter on 29/07/2022 - 10:34

          That’s annoying! As evident by comments here, their system seems pretty flaky. Looking back through my emails it doesn’t look like I got a birthday reward in 2021. You could try following up with live chat.

  • OutOfTime on 28/09/2022 - 17:13

    No 'Welcome Reward' received for me :(

    Customer support confirmed it was sent and are following up for me, so I'll let you know what happens.

    • koakun on 01/10/2022 - 16:49

      I signed up and received after 4 hours.

    • OutOfTime on 03/10/2022 - 23:19

      Update: Received it a few days later after contacting support. Not sure why it was never sent to my email, so I'm interested to see if the birthday voucher causes any issues as well.

      • DealSa on 10/10/2022 - 18:17
        +1

        i never get mine, my email is correct with their system and when i enquire each year they tell me the email has been sent (not even in my junk folder). They kindly resend the voucher after follow up each year

        • OutOfTime on 13/10/2022 - 18:15

          Thats good to know customer support helps you at least.

          Is your email communication turned on in your account settings? Seems you wont receive the voucher if it isn't, and when I made my account it wasn't on by default by memory…

          • kerfuffle on 13/10/2022 - 18:21
            +1

            @OutOfTime: I get all e-mails. But never the birthday vouchers even though they've sent it out in the past when the program first launched.

  • welcomeUniverseWorld on 20/11/2023 - 19:35
    -2

    What if I have two birthdays? or maybe 365?

  • Ayami109 on 04/12/2023 - 20:19

    It seems like rewards don't stack anymore. I tried to apply both the birthday and Christmas rewards vouchers together and the system only registered one.

    • DealSa on 04/12/2023 - 21:29

      the total rewards should populate at checkout, then you choose the amount you want to use (part or all of the total)

  • aurumlover on 30/12/2023 - 22:30

    Do you get Birthday Rewards on that day of or the month of?

    • kerfuffle on 31/12/2023 - 09:23
      +1

      Month of, about a week before your birthday

  • WoodenSpoon on 22/01/2024 - 07:28

    Signed up last night, received Welcome Reward this Morning.

  • alan737 on 19/05/2024 - 21:43

    Not working on my end

  • capslock janitor on 19/05/2024 - 22:11
    -1

    [REPOST]

  • Uncle Roger on 09/06/2024 - 23:53

    Signed up about 24h ago, nothing yet

    • AkuroPlays on 11/06/2024 - 20:15

      Signed up new account, got my voucher within 48 hours. What about you?

  • trainblue on 13/06/2024 - 16:25

    can confirm no voucher for sign up + birthday. Even already purchased still receive nothing.

  • yoghurt on 18/08/2024 - 19:29

    Got my sign up about 2 days after signing up - made sure to check the marketing communications on sign up

  • alikazi on 26/10/2024 - 21:22
    +3

    David Jones is such a garbage website. Sign up email not received, website has so many functionality issues, some of the links end up in 404 Not Found. All the incompetent people got their permanent jobs here.

    • cerealsmok3r on 18/11/2024 - 08:32

      its such a sad thing to see. they were amazing several years back but its in such a sorry state now that I just avoid

  • hippyhippy on 17/11/2024 - 23:14
    +2

    Djs website is so crap… I don't know why they bother …

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