As per title.
Before covid, modern office are designed with small hot desks they called worksmart (not so smart now is it?). As a result they cannot afford arranging permanent desk like it used to be or even distancing each desk 1.5m.
Is our only hope to go back to the office lies on the vaccine? That could be years!
Is that mean we will work from home longer? If so maybe it's worth investing on proper work setup, standing desk, ergonomic chair, smart speaker, coffee machine, better wifi, etc?
Edit: how do you think the young graduates who has just started their career will be like 3 years from now? Will they be as capable as their seniors?
LOL.
If you look at international news, those cheaper outsource countries are severely impacted by COVID and have their call centres shut down.
Fully Outsourcing is now less attractive, partly outsource would be the future while you have local employees where you have better control.