Edit 3: Thank you guys. The other party's insurance resolved the case in my favour. I had asked for a review of their original decision. I got a call today morning. Thanks heaps
I was recently involved in a car accident. I have a 3rd party insurance.
I do no believe it is my fault, and hence my insurance company told me to deal directly with other driver's insurance company. I submitted my version and diagram letter and the dashcam footage.
My version:
- I was turning right on green arrow from Great Western Highway into Cumberland Highway.
- Other vehicle was travelling on Great Western Highway in opposite direction to me. It was intending to turn left into Cumberland Highway.
- Other vehicle had to obey the traffic sign "Turn Left at any time with care" and had to give way.
- I had the right of the way into Cumberland Highway. However, the other vehicle did not stop and crashed into my car.
- The front right side of the other vehicle crashed into the front left side of my car.
https://imgur.com/a/Ui0OqQk
I am Car A in above diagram.
Now the other party's insurance has come back to me and tells me that they think I am at fault - when I do not think I am.
This is my first rodeo and I do not know what to do. My question to you fine gentlemen and ladies is:
1) Do you think I am at fault
2) How do I approach this? Do I stand firm with other party's insurance that I do not agree. Will I need to file a claim through the court (if you agree with my view that I am not at fault).
PS: I have the video footage, not sure if I can share the youtube link here, given it is an ongoing matter.
Edit: The video https://www.youtube.com/watch?v=zSjTJfxkmas
Edit 2: Thank you all for your helpful comments and suggestions, specially on how to deal with this situation. I will have a chat with other party's insurance and see if we can resolve it amicably. If not, I will take up the escalation mechanism suggested by many of you, including either going to AFCa or going to the court of law.
You're not at fault, assuming you weren't speeding etc.
Send them everything. Dashcam footage, diagram, picture of the signage from Google Maps.
If they don't agree, yes you need to go to court.
This is why you get comprehensive insurance ;) But we do love a good 3rd party insured accident post, I wondered how much longer it would take!