If you are a Gold, Ruby, Emerald, Platinum etc. level Frequent Flyer of Qantas or most other Frequent Flyer programs, here is an opportunity to participate in the Velocity Frequent Flyer status match promotion, offering members of other frequent flyer programs Silver, Gold or Platinum membership with Velocity.
Who is eligible for a status match with Velocity?
If you are an Australian resident, over the age of 18 and hold a status higher then entry level in another airline loyalty program*, you may be eligible for a status match.
How do I apply?
To be considered for a status match, please email the following to [email protected]:
1.In the subject line, include the status you are seeking to be matched to (e.g. Gold)
2.Your Velocity membership number. If you are not a Velocity member, join now using ‘STATUSMATCH’ as the promotional code
3.A copy of your most recent frequent flyer monthly statement or a scanned copy of your current frequent flyer card. Your statement or card must clearly show the date of validity and your current status level
What happens next?
Please allow 4 weeks for processing after receipt of your request. If your request is approved, confirmation will be sent to you by email^ and you will receive a Velocity membership pack containing your new card in the mail.
Terms and Conditions
1. Velocity Status Match Promotion ("Promotion") is valid to Australian residents over the age of 18 only.
2.To be eligible for the Promotion the applicant must be or become a Velocity member and send to [email protected] their valid Velocity membership number along with a legible copy of their frequent flyer membership card (or most recent monthly statement) that clearly shows their current elite status level and expiry date.
3. Members from frequent flyer programs of our our following alliance partnerships frequent flyer programs are ineligible to apply: Air New Zealand, Delta, Etihad Airways, Singapore Airlines and Virgin Atlantic.
4. This Promotion does not apply to non-airline loyalty programs.
5. Your frequent flyer status will be mapped to the most similar status tier within the Velocity program (Velocity Silver, Velocity Gold or Velocity Platinum) as determined by Velocity at its absolute discretion.
6. Any Velocity status awarded under this Promotion will remain valid for a period of 12 months from the date of upgrade, after which time the usual Velocity Member Terms and Conditions will apply.
7. This promotion matches program status but does not match the number of frequent flyer points held in the respective programs.
8.Only applications submitted via the approved application process will be eligible for consideration.
9. The Promotion is capped and for a limited time and Velocity reserves the right to retract the offer at any time at its absolute discretion.
10. Membership of Velocity is subject to the Member Terms & Conditions. Velocity is operated by Velocity Rewards Pty Ltd as trustee of the Loyalty Trust.
*Excludes selected alliance partner airlines. Terms and conditions apply
^If you have subscribed to Member Updates in your account preferences
Status Match Promotion FAQ's:
- I am a status member with a frequent flyer program outside of Australia. Will Velocity Frequent Flyer match my status?
Yes, subject to all other requirements being met, Velocity Frequent Flyer will match the status of a frequent flyer program located anywhere in the world, provided that they are an airline and have levels of status.
- I am already a Silver member with Velocity, but I have the equivalent of Platinum status with another airline. Can I also take advantage of the Status Match promotion?
Yes, subject to all other requirements being met, Velocity will match the status of your other frequent flyer program, even though you already have status with Velocity.
- Can I apply for a status match through the Virgin Australia lounge?
Yes, you are able to apply for a status match at the Virgin Australia lounge during this promotion. Ensure that you have your current Velocity card and a valid card from another frequent flyer program and ask one of our friendly lounge attendants.
- I’ve forgotten to add my Velocity membership number into the email I sent in. Should I send another email?
No, Velocity will be in contact to request your Velocity number. Emailing us a second time may cause a delay in the processing of your status match application.
- The name listed in my Velocity account is not the same as my name in my other frequent flyer program membership. What information do I need to supply to allow me to status match?
Include a brief description in your email as to why your names do not match. Velocity will be in touch if we require further information (e.g. a copy of a marriage certificate) before granting a status match.
- I am a status member of one of your alliance partners, can I take advantage of the Status Match promotion?
If you are a member of Air New Zealand Airpoints, Delta Skymiles, Etihad Guest, Singapore Airlines Krisflyer or Virgin Atlantic High Flyer you are unfortunately ineligible to request a status match. If you are a member of another frequent flyer program, you are able to request a status match, subject to all other requirements being met.
Bugger u stole my deal ha ha ha
Mine was brief and had the info links