So I sold a digital game code on eBay. I've sold them before, and I've been scammed before with the old 'unauthorized payment' PayPal chargeback (got my money back in the end through lengthy processes though), so this is nothing new to me. You can see my previous posts to see what exactly.
This code was only worth a little more than $10, so sending it physically via registered post wasn't really feasible. I decided to take my chances and send it digitally.
The first time it sold, the buyer requested a refund 5 minutes later. I hadn't sent it so no problem (though PayPal still took their non-refundable share, which sucks).
It sold to another buyer a few days later. The buyer had zero feedback, so I asked if I could call them a phone call and give the code over the phone. They refused and got annoyed, since in my listing it stated I'd send it via email. I told them that I'd send it on the condition that they leave feedback immediately after redeeming it. They agreed. The bells were ringing at this point, but I decided to take the chance because you have to be real low to scam someone over $10. I sent the code and the next day feedback was received saying the code worked. All good.
BUT…two days later, the buyer opened a return request stating that they had changed their mind and that the code hadn't been used.
Firstly, I stated in the listing that returns would not be accepted, and secondly, they already left feedback stating it had worked, so I declined the return. I hope that's the end of it.
As I said, I've been through all of this before, so I knew the risks, but it annoys me just how many scumbags there are out there that take advantage of others' honesty. Why can't people just be honest?
Because there exist a very big portion of the population that believes they are entitled to things therefore certain actions are within their rights.
These actions include change of mind, compensation for non existent damages/losses, and all other manner of shirking personal responsibilities.
Nothing has changed.