[Price Error] Razer Phone 2 $0.01 Delivered @ Optus

Moved to Forum: Original Link

Not sure how long this will last, but apparently you can get a Razer Phone for 1 cent?? First post sorry if it's expired by the time I posted

Edit: Fixed to the normal price of $1248 now


Update 20/6: Price Error Confirmed (Moved to forums)

We have recently identified that due to a technical error you would have seen and ordered the Razer Phone 2 handset for $0.01 on our website. Our standard price for the Razer Phone 2 handset is $1,248 which was advertised correctly on other parts of the Optus website.
We're sorry this happened and have fixed the technical error. We have cancelled your Razer Phone 2 handset order and will be refunding your payment. Please allow up to 5 business days for this refund.
If you have any questions, you can contact us 1300 132 208 Monday to Friday between 8am and 5pm AEST.

Thanks,
Your Optus Team

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Comments

    • Your name, or did you use "Brian"?

  • +5

    For those waiting on orders….
    Tracking

    • +1

      Not all heroes wear capes

    • +1

      Order is not showing up. :(

      • +1

        wouldn't orders be processed on Monday(if they're to be processed) cause it's now weekend?

      • Takes 24-48hrs to appear on startrack

        *didn't order one of these, just had the link from a recent order.

      • Have to wait 24 hours for them to tell us it's been cancelled. :)

  • -2

    Damn was to busy winning apex and missed it

  • +2

    Check account if debited with $1248.

  • $1248 now

  • +1

    Thank you OP, just bought the worlds cheapest phone.

  • I checked my credit card, Optus charged me 0.01cent, but error message for finalising the payment. Anyone has same issue?

    • -1

      You should contact your bank and request a charge-back to retrieve that $0.01 cents

      • For those who didn't spot the sarcasm, please don't do a chargeback, it'll cost Optus $20 or $25 just because you started one.

    • Same here, it says pending so doubt they will charge us unless they actually ship it.

    • -1

      same here.
      chat with optus they said they can't trace as it takes hours to update their system.
      will chat tomorrow. i don;t want my money back i want the product i paid for.
      :)

  • +4

    Start looking for case and screen protector

    • +4

      Any $0.01 cases?

    • Also have you signed up on a new 24-month BYO plan yet?

    • +1

      Are you seriously going to get a case >100 times more expensive than the phone?

  • +103

    I bought 5 but the price must have changed just as I clicked checkout. I was charged $6240.. I've been trying to get in touch with customer service for 30 minutes but can't get through. Has this happened to anyone else?

    • +29

      u dun goof'd

    • +23

      LMAO!

    • +3

      lol, prepare for long wait to get through I spose :(

    • +8

      Holy crap bruh you done f'ed up

    • +75

      You should have only bought two phones like me… just my 2 cents

      • +3

        Brilliant

      • Lel

      • +1

        I’m ded laughing

    • +21

      bit greedy are we chap?

      • +11

        Optus: “told you that we get some sales at full price”

    • +1

      Oh dear :(

    • +27

      suck shit for being greedy

    • +11

      It's non-refundable.

    • +2

      Good luck man.

    • +5

      Broden?

      • -1

        Not a very good Broaden it would seem

    • +3

      Might have to seek a new second job e.g. prostitute to pay off this new debt?

      • I’ll give him some money for a special service ;)

    • If we all donate our $0.01 refunds to you, you should get your money back.

      • If we all donate our $0.01 refunds to you, you should get your money back.

        and 5 free phones :) that doesn't sound right …

    • -5

      It was one cent on Optus website. But on PayPal had full price. Wifey walked in and distracted me. I pressed the submit purchase button and then realised too late that the PayPal price was full price. Called Customer service and they cancelled my order.

      • +14

        Take some initiative and blame yourself for not checking before submitting. Why are you trying to shift the blame?

      • +6

        We all need to know HOW your wife distracted you

    • Amateur ..hehe. But legit next time I suggest u get a basic savings debit card. I’ve got a few for deals like this so they can’t charge more then I have in the account. It also works well for monthly charges that I might forget to cancel ;)

    • im sure you will get the money back, it would be really messed up after this publicity storm ours doesn't get honoured but they refuse to refund your 5 purchases

    • -1

      Lol karma

    • +2

      What is Optus' Returns Policy for devices purchases outright?
      Returns or exchanges are not accepted for changes of mind, if you don't like the product or incorrect selection

    • +3

      hahahah, turns out YOU got ozbargain'd instead of the vendor.

    • +4

      I’ll buy it off you for $0.01

    • Haha, it serves you right. Don't be greedy.

    • -1

      If you could prove that the checkout page showed $0.01 and it was only at the very moment you went to purchase that the price changed, then you may well have a massive claim for misleading and deceptive conduct with the ombudsman. Potentially, you'd be the only one who actually gets anything out of this at the end of the day!

      • This gives me hope

  • Tabcorp most Likely stuffed up loading the info to the optus site….

  • +3

    .#DealOfTheCentury

    Someone at Optus is getting fired!

  • +3

    As if they are going to honour that lol

  • +1

    If you have an order id put it where it says ** ORDERID ** and see what it says:

    https://www.optus.com.au/mcssapi/rp-webapp-9-common/ordering/retrieve/anonymous/order-detials?orderId=**ORDERID**&retrieveDetails=true&sc=SS&lo=en_US

    • And what did you get for yours?

    • +1

      {"EmptyObject":{}}

      • Same "EmptyObject" here.
        Note that you need to remove the OR prefix from the order number.

    • Didnt order but as per a past order it shows more indepth information about the proccessing

      • {"ErrorInfo":{"errorCode":"InternalServerError","errorMessage":"Transaction ID

    • i'm guessing it's supposed to by …/order-details?… not …/order-detials?…

      • +3

        Nup hahah thats how it is

  • +4

    Nice first post btw

  • +1

    Dear XXXXXX,
    Your order has been received and is being processed

    Order number: OR0XXXXXX

    Once the product is shipped, you can track the delivery on the StarTrack website using your order number.

    What ?????

    • +17

      1) order is being processed
      Next;
      2) your order has been cancelled

      • Unless the accounts department has gone home for the weekend … lol jk

      • Anyone is really expecting them to honour this?/ :)))

    • +4

      "Nearly" everyone who bought one received the same email, it's only processing, not shipped. Sorry to dash your hopes.

  • -1

    Hope people's credit rating isn't going to take a hit if they ordered over their credit limit.

    Because declined payments count as a credit default afaik.

    • What do you mean? It is 1 cent.

      • -1

        Some people have ordered several at full price, thinking it was only one cent. Ended up being thousands of dollars.

    • +3

      Because declined payments count as a credit default afaik.

      No they don't

    • -2

      If your card is going to bounce for 1c or 5x 1c , then you deserve to have bad credit

      • Read again. They were charged thousands

  • +7

    B28, nfc?

    • -5

      What???

      • +11

        Millzy should know better than to use ozB platinum membership acronyms outside of the approved groups. Join up and we will explain it all to you there

      • +8

        He meant to ask if it contains Vitamin B28 and Nitrogen Fluorine Chloride?

        • I am pretty sure that’s not what he meant

    • +1

      NFC = Yes.
      B28 = Yes.

    • +1

      If the phone had neither, would it be a deal breaker for you? ;)

  • I am always late :(
    Good luck for anybody who got it :)

    • +1

      I missed out by a minute or so. Time to instal the app.

      I don't know, is there an ozbargain app with notifications?

      • +1

        I am not sure with notification as I am new member here :) However, sure Ozbargain has app :) and there is a paid version too(maybe got noti there),not sure if that is what you are looking for.

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