Received an email from Shopback about this deal.
Not too sure if it’s targeted.
When you click on the link it says cancel at anytime.
It’s for new customers only.
$115-$125 off First Box, $20 off 2nd & $10/$20 3rd Box + $9.99 Delivery for Referees, $80 Credit for Referrer.
can we sign up and not renew and still get cashback?
Order for one week, pause subsequent weeks, and cancel after cash back confirmed
This sounds like the best way to go about it, have done this, thanks.
I've already got an account, wonder if there's a way to still get the offer 🤔
I'm trying with a second email address, I get the $35 off, just waiting to see if the cash back happens (not sure if I did cash back with shop back or cashrewards last time)
Update, just got the email confirming cash back tracked, stoked with a free box and $5 credit
So I can just use a different email address but still have the box delivered to the same residential address as my last delivery?
@DoctorArd: It's been about 5 months since the last box? And I guess it's like different people at the same address ordering, but this is the second time I have ordered to the sand address with the same name but different emails
How long did they take before they sent you the email?
Does anyone know if you need to change what card you used previously?
If I cancel my subscription after I've made my first order will it cancel that order?
No.
Thank you OP, bought.
Pls let me know when your order tracks on shopback
Thank you OP, bought…. Cashback not tracked yet (shopback)
3 hours later and shopback not tracked yet :(
Yep I'm waiting too, almost 3 hours now.
Do you know how to tag @gotyourback? he's the store rep for shopback… Cause if it doesn't track, we'll need his help
@barozgain: Not sure on the tagging part, however they've got a support email as well - [email protected]
I'll email them tomorrow morning with my order details if I don't see it tracked on their website by then.
@barozgain - Mine tracked within about 30 minutes.
Lucky you
mine hasn't tracked yet
@barozgain: Still no $40 cashback, I've emailed [email protected] and gave them all the info I can, waiting on a response.
I'd like to order but I'm concerned the cashback won't track
After the Shopback Hellofresh 100% Cashback fiasco, I have taken screenshots of every purchase I made using Shopback so if it doesnt track I just send that to the rep.
@MeesusEff: I just private messaged @gotyourback because I haven't had a response from [email protected]
Will update here how I went with it.
gotyourback sorted mine out after I sent through my order confirmation email to [email protected]
hope you got yours sorted too.
so you messaged him after submitting the missing cashback claim?
@barozgain: Yeah then they asked me to forward my order confirmation email through. It's not tracking in my shopback yet but I got an email reply from "Debra" at shopback saying they have manually submitted it and should be processed in 35 days time, probably less.
Pardon my ignorance, but could someone explain how the Shop back cash back works? I just signed up to Shop back, then went to Hello fresh via the referral link ($50 credit?) and chose my plan, but I don’t want to pay the $45 for the box if I’m not sure I’ll get the $40 cash back. Does anyone have the time to explain it to me simply? Much appreciated if you can.
If you go to the link below, hopefully you should see a "$35 off Your First Box + Cashback" option, click the Get Deal button to go to the page. Please note if you're using an ad-blocker you should whitelist this page, or use another browser without an ad-blocker to make sure the referral works.
https://www.shopback.com.au/hellofresh
It should apply the $35 off for you automatically @ checkout, then you wait for you confirmation email on the $40 cashback which others have said takes about 2 hours. I haven't got mine yet but I will confirm it in here once I do.
If you don't see the deal then it may not be for new people who signed up after it was offered, someone else here may be able to confirm that.
If you're in WA tho, you pay extra $10 delivery fees…. so after cashback and everything, you end up with $5 out of pocket for 3 meals (2 servings of each)
Didn't know that, thanks for letting people know, +1
I’m in rural Victoria and have the same delivery fee as that. Still a bargain though! Cheers
@Juju123: Getting 2 salmon fillets, pork mince, 2 chicken thighs + other ingredients delivered for $5 is amazing definitely
Thanks Tread, I found that link on Shop back a few minutes ago when I signed up so hopefully it will work smoothly as I didn’t validate my Shopback account via the email they sent, before I used the Hello fresh link, yet the Shop back link sent me to the Hello fresh website. 🤔 Looking forward to trying these meals! Thanks again.
Also, I'd recommend paying via PayPal then cancelling auto subscription on PayPal straight after ordering
@barozgain: Ah, I just received the $40 on Shopback, however it says the money will be held until 8th June, once they clarify with Hellofresh that there have been no refunds, cancellation or return. I assume cancellation means full cancellation, not cancellation of just paypal auto-pay.
@Juju123: wth mine hasn't tracked on shopback yet!! I'd recommend you press on "skip" for the next 4 weeks… By that you haven't cancelled so no way they can cancel your cashback and you won't be charged anything. Once you receive the cashback, cancel the whole account
@barozgain: You don't need to keep your subscription for a second box to be eligible for cashback. (I messaged @gotyourback to confirm) Cancel away people, just don't cancel the delivery!
Does it mean I can cancel the subscription once I received the cashback confirmation email?
My cashback overview said "You can expect confirmation by 11 Jun 2019 when our partner store ensures that you did not make any cancellation, return or exchange. Otherwise, the cashback will be adjusted or voided."
I am new to cashback, while some said they received confirmation within hours, but my said 'expect confirmation by 11 Jun 2019'
Does it mean I might have to wait till 11 June to cancel the sub?
You don't need to keep your subscription for a second box to be eligible for cashback. (I messaged @gotyourback to confirm) Cancel away people, just don't cancel the delivery! So I assume the terms relate to cancellation of the box's delivery, not the subscription.
@Bargainbeth: I thought the 'no cancellation' was for the subscription? If it's about the $34.9 box, does it mean I can cancel it when they arrive or now? I received an email by cashback 'Your Cashback has been credited into your ShopBack account.' but the overview on their website said the status is pending…
@wjojff: The site is vague on a lot of things. I'm not sure if cancelling the subscription via the site cancels the cashback, or worse, the delivery (hellofresh has also taken MY money, anyway).
@gotyourback just told me that cancelling subscription doesn't lead to voiding of cashback, nor does changing delivery date (but changing box type will).
Need to call them tomorrow anyway to confirm the former so I'll report back :).
@wjojff: Not yet causr only thing I'm not sure if it's whether "subscription" Via the website also includes delivery. Forgot to call today, will probably do it tomorrow. If you do end up doing this before me, please let me know by replying!
@wjojff: Called hellofresh- they said they're aware of the cashback promo and as long as you cancel your subscription after the first box is delivered, it won't void cashback.
They also said cancelling the subscription before delivery will result in the first box not being delivered (who wants that).
@Bargainbeth: Thanks for letting me know, I think I will just paused for the next few weeks and wait till the cashback is done, then cancel it. You cancelled already?
@wjojff: No worries! My delivery is June 2nd. I'll cancel then as was recommended by hellofresh and shopback. Though if you want to be really careful (and don't believe me, hellofresh and @gotyourback, I guess cancelling when the cashback is paid would be your best bet (in case the latter two have their info wrong).
Does anyone know if you can combine this offer with the $50 referral ?
Have you got an answer about this? Was going to order today
How much is postage to WA? Is it still $999?
yeah but when using this offer end up getting the meals + delivery for only $5 out of pocket
$5 definitely seems like a good deal then, hopefully shopback tracks it :)
It's has been like 6 hours or so so far and it hasn't tracked for me :(
edit: oops $9.99
Postage to nsw metro was $15 :(. Still bought though!
Are people waiting till they receive their first order and then cancelling?
Gonna wait till shopback confirm before cancelling..
Does anyone know, if another weeks meals suit your fancy better, can you change to that week? When I ordered it only let me go two weeks in advance and didn't show me meals for my selected week either..
Oh and my order tracked from shopback a few hours later. The terms on shopback don't state that you have to hold the subscription until cashback to be eligible.
But ill message @gotyourback on here and report back.
They keep sending me '$50 off the first box' vouchers. Surely a scam.
Full price is too expensive - so they keep losing customers. They then buy new customers by almost giving it away for free.
Not a sustainable business model!!
I think their business model is like ebay plus… Either people sign up and forget to cancel or they like it from the free sample and pay the full fee subscription
Yeh I'm guessing they hope people forget to cancel at least they'll be charged full price for the second order. FWIW its overpriced without discounts.
I am a victim of ebay plus. what the fk does it actually get you?
Free boxes that you can give friends sometimes is better value.
bought last night, cancelled, first and final delivery sched for 12th May.
got the cashback email this morning, all looking peachy.
Thanks OP
Does you email said 'Your Cashback has been credited into your ShopBack account.', if yes, I have received the same email but the cashback overview on their website claim the status was 'Pending', not sure if I should/could cancel the subscription now?
Strangely, when I called they said cancelling the sub = cancelling the delivery (this was an Australian rep BTW).
Excuse my stupidity! But I just ordered their cheapest plan $34.95 - The Classic Box with 3 recipes per week, 2 servings per recipe, and have chosen delivery for next week. So they'll deliver it all on the one go, I assume. So is it safe to cancel the subscription as soon as I see the Shopback cashback tomorrow? Or should I wait until next week after I receive the delivery? Just wasn't sure if they would cancel my delivery if I cancel the sub tomorrow. Thanks!
You should pause (not cancel) your the next weeks' deliveries and then once the cashback has been paid on your account (prob mid-June), then you can cancel your subscription. Don't cancel whilst the cashback shows 'pending'.
Damn was going to buy this just now, but appears the cash back offer has changed to only $25.
Trying to lodge a claim with shopback, anyone know where the order number is? is it customer id?
start Live chat with Hello fresh online and ask for your order no. That's what I did and can confirm it's diff to customer ID
Is it on their website? The contact page is blank…
Finally found the live chat, after a bit of talk the rep says "didn't realize you're not from the US, please contact us from 8-12pm AEST' I don't get why they don't give you an order number in the confirmation email.
Just received my box! Yay!
got it 4 days ago and I think it's an absolutely amazing bargain getting it for free
Received mine today, this deal is amazing but would I pay RRP for it? Probably not.
I agree
Has anybody received the Cash Back from ShopBack?
Mine still says pending despite already past the estimated date.
Im in same situation
Me too. Now waiting for shopback to reply
Am also still waiting for the cashback. 11 June has come and gone!
No cashback for me either… won't be buying Hellofresh again that's for sure
More like "GoodbyeStale"
I’m still waiting, I sent a query to shopback and received an email saying they’ll look in to it, and to expect a reply within 14 days.
Edit- I just checked and the expected payment date has gone from 10th June to 20th June.
Cashback came through last night :-)
Yeah, at last I have gotten the cashback.
Still haven't got mine… Says available august…
Ordered the smallest box, hopefully cash back comes through and get ahead $5,if not then $35 isn't bad for three dinners for two.