Real estate agent called me around 9 AM about an electrical issue with my investment property. Looks like there was a problem with the kitchen which had effectively knocked down the power of entire house.
I had a RACV home assist so I told them I will send someone there. The RACV guy reached the premises an hour later and safely switched off the mains but didn't repair anything and left the property. Called up real estate agents around 12:30 PM asking them to send their own electrician, they said it won't be an issue. Later around 5:30 PM they call me up saying there are no electricians around the suburb and they can only send someone around 8:30 PM, obviously with a massive call out fee. The tenants have a small kid and it was really cold so I asked them to waste no time and get the guy there as soon as possible.
Obviously, if they would have called me and let me know a lot sooner I would have gone on Hi Pages and arranged for my own electrician. The electrician went there around 8:30 PM as promised and rewired three power points in kitchen with new cabling which made most of the power points to work but it didn't completely fix the issue. He promised going back later and fixing the other stuff.
Sent an invoice of $700 for the job he did that night and another invoice of $7000 if I ask him to go there again and fix rest of the stuff. He says the house needs to be rewired (looks like previous owner assumed he was a sparky and was fixing everything himself).
There are a few things here -
Can I hold the real estate agents for the emergency call out charges?
Can a house rewiring be covered under house and content insurance?
No, you gave the go-ahead.
Ask your insurer? Seems could be a very unsafe house and you're liable for that as landlord if anything goes wrong.