Yesterday my mum boarded a train and she slipped as soon as she got on because the floor was pretty wet.
She fell, fractured her femur bone pretty badly, laid on the floor until the next station when 2 men had to carry her out as she couldnt move. They're gonna have to operate on her. She's in agony now and they'll have to put permanent pins inside her leg as part of the surgery.
Is this something I can take Sydney Trains to court for compensation? Appreciate any advice I can get.
With shittyrail knowing their past track record they don't compensate fares on delays or major disruptions yet alone compensate someone slipping over the floor. You need evidence and lawyer. Likely look into duty of care by your mum and signage and whether Sydney trains did what they are supposed to under these conditions. It might be considered as a accident and they might not have to pay you anything otherwise you might need to go through very lengthy process to get something out of them.
Cityrail and Sydney trains = shittyrail we all know it
It had not changed to better for all 3 decades in my life