This was posted 6 years 2 months 3 days ago, and might be an out-dated deal.

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$75 Cashback When Opening a New Complete Freedom Account (Deposit $500 or $250* in 45 Days) @ Bank of Melbourne

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$75 Cashback When Opening a New Complete Freedom Account (Deposit $500 or $250* in 45 Days) @ Bank of Melbourne
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profane01 on 21/09/2018 - 06:59 bankofmelbourne.com.au (2366 clicks)
Last edited 24/09/2018 - 13:57 by 1 other user

Heard this on a radio commercial:

Get $75 when you open a new Complete Freedom account online or over the phone by 28 September 2018 and deposit $500 within 45 days. Conditions apply*

Deposit $2,000 by the last business day of the month for $0 monthly fees (otherwise it's $5 per month).

The fine detail:

Fees and charges apply. Read the terms and conditions available at bankofmelbourne.com.au before making a decision and consider whether the product is appropriate for you. Excludes customers who have held a Complete Freedom Account with BankSA, St.George Bank or Bank of Melbourne anytime from 3 September 2017. Not available with any other offer. To be eligible for this one off $75 cashback offer, customers must open a Complete Freedom Account online or over the phone between 3 September 2018 and 28 September 2018 (inclusive), deposit a minimum of $500 ($250 for customers under 21 or studying full time) within 45 days of opening the account; AND ensure the account remains open for at least 55 days from the date of account opening (“eligible customer”). Eligible customers will receive $75 deposited into their account within 55 days of account opening. Offer limited to one deposit per eligible customer. Where a joint account is opened, the offer is limited to only one deposit in respect of the account. If one of the joint account holders has already received their deposit in respect of another account, then none of the remaining joint account holders will be eligible for the offer in respect of the joint account. © Bank of Melbourne – A Division of Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.

Edit: Some comments mention only being able to apply if in VIC, however terms don't state this. Your details may be on file if you've had previous accounts with BankSA, St George Bank even prior to 3/11/17 however.

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Bank of Melbourne
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closed Comments

  • Jonski on 21/09/2018 - 07:53

    So deposit 500 and then to avoid the $5 fee deposit 2000 within the month?

    • profane01 on 21/09/2018 - 08:02
      +4

      Probably deposit $2,000 and it would cover both I'd say, if someone can confirm?

      • muncan on 21/09/2018 - 09:02
        +5

        ✅ confirmed

        • T-Quizzle on 21/09/2018 - 22:23

          Done - opted out of everything too

          c'mon 55 days!!! (and two deposits of $2000)

  • Zeral on 21/09/2018 - 08:17

    Found it to be too much of a hassle and ended up closing it 2 months later or something.
    ING was just too good but the PSN/Nintendo online offer would've kept me staying if they were still available.

    • profane01 on 21/09/2018 - 08:19
      +9

      I'll be closing mine after 55 days, as soon as I get the free $75

      • Zeral on 21/09/2018 - 08:22
        +1

        I didnt like their password requirements too… Made it harder and it had to be different from my other banks.

        At least Westpac's offer has cardless cash which makes them a little more unique, otherwise NAB + ING is best combination never any monthly fees + best rates and requirements.

        Having instant transfers when depositing cash from NAB to ING is a godsend too, it just keeps getting better and better.

        • profane01 on 21/09/2018 - 08:28
          +2

          I agree, I really like ING too. But I wouldn't have realised that if I didn't sign up for their cashback offer

        • Munki on 21/09/2018 - 09:55
          +2

          The Macquarie Platinum account offer was just as good. No minimum deposits. No currency exchange fees and good rates. No other fees.

        • niknah on 21/09/2018 - 10:01

          There is a bug in their application form. You can type in a symbol in the 2nd password prompt but not the first.

        • Zeral on 21/09/2018 - 10:11

          @niknah:

          I signed up for their cashback offer last yr… And their systems just annoyed the hell out of me kind of like how ubank does.

          Like ubank is best value but they piss me off when I can't even load their site or when they're on maintenance etc.

          ING simple, works 24/7 and havn't had a day when I couldn't access my money.

          • jacktator on 22/10/2018 - 23:24

            @Zeral: With all due respect, imho, I prefer UBank and moved all family expense to UBank. Granted, the UI is a bit 'Techie', but we rarely use it anyway since we've channeled all expense to reward credit cards.
            1. No account fee, No international FX, ATM fees (Mostly identical)
            2. 2.87%, with a simple $20 deposit, ALWAYS. Not like some introduction offer which you have to churn again and again. (Prefer not to move savings, as joint account holder both needs to move)
            3. Live Sweep, ALWAYS works when cash withdraw is required. Withdrew $900 last time with only $100 in account, live steeped out of savings, from an ANZ ATM, for free. It's Bananas!
            4. Life Sweep, for Direct Debit. Meaning I could set up Credit Card repayments to Ultra(Transaction account), while leaving all balance in USaver earning max interest, while not needing to worry about bouncing any credit card payments.

            • Zeral on 23/10/2018 - 03:22

              @jacktator: It's not about the features or offers, it's that I can't log in when needed or use the money.

              They might've changed now but I remember ubank didn't work when I was trying to buy a phone on the day the google pixel 1 was announced.

              I couldn't even link it to my paypal or psn account or had alot of troubles with it or something, can't exactly remember.

              They might've matured now but God they sucked back then

    • ty99234 on 21/09/2018 - 10:40

      Just wondering what kind of PSN/Nintendo offer ING gets you.

      • Zeral on 21/09/2018 - 11:44

        Talking about bank of Melbourne's 10% cashback offer for PSN/Nintendo etc.

        ING just had a high savings with $1k deposit and a very simple APP interface that simply works.
        Westpac is kinda catching up to them and is using 4 pin digit vs the competitions 8 letter/digit inconvenience.

  • sraymond on 21/09/2018 - 08:38

    I’ll give it a go.

  • BuyNow Think Later on 21/09/2018 - 09:24
    +1

    Can this account be closed by ringing up or visiting a branch?

    • profane01 on 21/09/2018 - 09:35

      Taken from T&C's:
      You or any other authorised person can close your
      accounts at any time simply by asking at any branch.
      Most accounts can also be closed by calling
      Phone Banking.

    • AssociatedKoulie @ Bank of Melbourne on 22/09/2018 - 00:36

      We just included an internet banking feature to close credit cards online, but as the other response stated, in branch or over the phone for banking accounts at this time.

  • ozzyoi on 21/09/2018 - 09:33

    If i have a westpac account in the past, am i still eligible for this?

    • profane01 on 21/09/2018 - 09:38
      +1

      Excludes customers who have held a Complete Freedom Account with BankSA, St.George Bank or Bank of Melbourne anytime from 3 September 2017.

      Doesn't mention Westpac or other account types

      • CVonC on 21/09/2018 - 11:16

        I can't remember if I closed my BankSA account by then or if I even did.

  • Duram on 21/09/2018 - 09:37

    I really can't be stuffed doing this for 75$ but I will. Keeps crashing when trying to setup an account.

    • profane01 on 21/09/2018 - 10:40

      Looks like it briefly crashed but is working now

  • peterpeterpumpkin on 21/09/2018 - 10:08
    +1

    It will be nice when the St George gang finally get PayID. The deal cost me 30 cents in interest!

  • bugoy8 on 21/09/2018 - 10:25
    +2

    Any ideas if this has Apple Pay and PayID?

    • AssociatedKoulie @ Bank of Melbourne on 22/09/2018 - 00:38

      We don’t support either at this stage. :(

      • saintmagician0 on 04/12/2018 - 20:16

        Just replying to you Koulie so you'll get notified, seems like I cannot private mesasge you.

        I still haven't received my $75. I called up Bank of Melbourne today on 13 22 66 at 5pm and spoke to a lady there.

        She said to me that the Bank of Melbourne have never ever had a $75 promotion, she said she searched for all the 'campaigns' they have ever ran and cannot find one for $75, and said she asked her supervisor and they've never heard of a $75 promotion either. I pointed out that the promotion was posted to ozbargain and that a lot of people have said they received their $75, and she just said that it 'didn't matter what third party websites said'. I also pointed out that I heard here that the promotion was extended and changed to $50. Again, she said that does not happen (she said "campaigns don't change, that can't happen") and there's never been a $75 promotion.

        So what's going on? Do some staff just have no idea this promotion was ran? The lady I spoke to said she'd searched for all campaigns that they've ever ran over the last year and couldn't find any for $75 though. Or did I call the wrong department? How do I contact someone about this? I've met all the criteria and have not received the $75 bonus.

  • quaddie on 21/09/2018 - 10:40
    +1

    Online form has been OzBargained

  • LeVuHoang on 21/09/2018 - 10:46

    Is this restricted to any location? I’m in WA and their website said I can’t create an account

  • WaywardOne on 21/09/2018 - 10:47

    I entered all my details, and then when I clicked "Send SMS" an error appeared saying that they are having technical difficulties and returned to the homepage.

    Anyone else experience this?

    • adhin on 21/09/2018 - 10:49
      +1

      Yes. Will try again later.

    • endolphin on 21/09/2018 - 10:50
      +2

      Yep. Ozbargained.

    • profane01 on 21/09/2018 - 11:12

      Yes, they sent an email to continue application and it then worked

  • Windows7forever on 21/09/2018 - 11:00

    Thnx

  • herysoe on 21/09/2018 - 11:05
    +1

    so can i deposit $2000 and couple of days later transfer out? will i still get the $75?

    • profane01 on 21/09/2018 - 11:12
      +1

      Transfer it out as soon as it appears in your account

      • herysoe on 21/09/2018 - 11:31

        easy.. T and C doesn't say the funds must be kept for 55 days..so all good then. thanks

  • Ash-Say on 21/09/2018 - 11:40
    +1

    I have received message below when I applied. How long did you have wait before you received this email?

    We have received your details.
    We're putting the last touches on your account and we'll send an email once it's good to go. This normally takes one business day, but it could take up to two.

    • rajmehta on 21/09/2018 - 12:53

      Same here because we did not given two forms of identification proof. My wife has given two and her accounts got opened instantly

      • Ash-Say on 21/09/2018 - 13:01

        But I gave them both Drivers Licence and Medicare card details.

  • Sirula1973 on 21/09/2018 - 14:00
    +1

    I tried few times opening the account but the online application either timed out or the screen froze. After talking to customer service they advised the offer is only for residents of Melbourne?!!! Can anyone confirm they had issues with opening the account (NSW residents) because if it is correct then the title is misleading.

    • herysoe on 21/09/2018 - 14:22

      having same issue. i never received sms for the application after couple of tries. WTH?? doesn't mention in the T&C for the Melbourne resident only..

    • AssociatedKoulie @ Bank of Melbourne on 22/09/2018 - 00:40

      Bank of Melbourne is known as St George in Sydney (same bank). This offer is targeted to Melbourne customers.

  • tonnypham on 21/09/2018 - 14:09

    this would have no effect on credit history right?
    dont know why they still verify id with equifax?

    is there any problem to open too many saving accounts for the bonus $ ???

    • AssociatedKoulie @ Bank of Melbourne on 22/09/2018 - 00:43
      +2

      As of end of this year banks will being communicating more details to credit reporters, it mainly impacts credit cards, personal and home loans but if you have a transaction account such as this one, and it goes to arrears by accident it will be reported.

  • Kandkodos on 21/09/2018 - 14:23

    Kept getting my identification details unable to be verified by Equifax on their site (used driver's license and medicare card). Now says I have to visit a branch to verify my identity before withdrawing. I'm in WA and their site says a St. George bank is my nearest branch. Anybody know if I can verify there?

    • Sirula1973 on 21/09/2018 - 15:48

      I think you won't be able to claim the $75 cashback as it is only opened to residents of Victoria. The title is misleading. You can have your identity verified at St George as it is the same banking group.

      • rajmehta on 22/09/2018 - 12:47

        Terms and conditions does not say "Only for VIC Offer". I am NSW and I have applied for account.

  • endolphin on 21/09/2018 - 16:18
    +1

    Yeh this is quickly slipping into the "CBF" category.

  • damnable on 21/09/2018 - 19:41

    Does anyone know what requirements there are to verify full-time student status?

    • AssociatedKoulie @ Bank of Melbourne on 22/09/2018 - 00:34

      A valid student ID. If you’re 21 or younger you are fee exempt. :)

  • georgegates5 on 21/09/2018 - 19:41

    So can anyone verify if it works when applying outside of Melbourne/Victoria

    • Sirula1973 on 21/09/2018 - 23:22

      I tried..it doesn't work

    • rajmehta on 22/09/2018 - 12:45

      My wife's work (Outside of Vic, we are in NSW). It only does not work if your profile is already with Bank.

  • antkey on 21/09/2018 - 20:45

    Sorry, we seem to be experiencing problems

    don't bother to try anymore

  • xxau on 21/09/2018 - 23:31

    "As a full time student or apprentice, you're eligible to receive $0 monthly account service fee"
    "$250 for customers under 21 or studying full time"
    so for full time students, deposit $250 for 55 days and get $75.

  • ssiv39 on 21/09/2018 - 23:52
    +1

    Anyone else not receiving the activation code?

  • Saitake12 on 22/09/2018 - 10:46

    So I had an ANZ rewards platinum which I closed over 12 months ago and currently have the ANZ platinum low fee, would I still be ellegible for this card?

  • ozzyoi on 22/09/2018 - 12:48

    I am in WA, is this applicable for me, or is it only for Melbourne customers.

  • dealsgrabber on 22/09/2018 - 21:49

    Are we required to deposit $2000 for 2 months (Sept and Oct) to be able to cash out the $75 cashback? If one deposits just $2000, I assume the net cashback would be $70 instead of $75 (due to the $5 monthly fee which is applied to the account in case $2000 not deposited by the last business day of each month)

  • WillKillfor5Cents on 22/09/2018 - 22:29

    For those who CBF, at the earn rate, this is equivalent to a term deposit rate of 12.45% p.a.? Still CBF?

    12.45% * 55/365 * $4000 = A$75

  • Ryk on 22/09/2018 - 22:54
    +1

    This account is so archaic they should be paying customers $75 every month to keep it. No PayID, No NPP, No Apple Pay.
    It's like 2009 and it's NOT a party.

  • freemoneyhunter on 23/09/2018 - 10:33

    "Who can open

    18+ years old

    If you are under 18, a full time tertiary student,including apprentice open a Complete Freedom for Student account and get your monthly account service fee waived.
    Those with an Australian residential address and who are currently in Australia"

    It seems to say anyone can join. I want to get that $75.

  • 50cent on 23/09/2018 - 19:35

    can i sign up and then pull the $500 out again asap?

    • 50cent on 23/09/2018 - 19:35

      or do i have to keep it in there for months?

      • profane01 on 24/09/2018 - 09:34

        As above, transfer it straight out

  • profane01 on 24/09/2018 - 09:36

    I don't see why someone outside of Victoria can't apply. As long as you're able to do the verification online, there shouldn't be a problem. They just seemed to be slow at processing the accounts over the weekend, but seem to be doing that now

    • saintmagician0 on 25/09/2018 - 17:46

      I'm not in Victoria. I called them to apply (the webpage wasn't working for me for some bizarre reason). I told them where I lived. They let me apply. They said my card will be sent to the nearest St George branch for me to pick up (I assume St George must be affliated with Bank of Melbourne for my state…)

      • freemoneyhunter on 25/09/2018 - 19:29

        Tell them not to bother sending the card….

  • drillvoice on 24/09/2018 - 16:09
    +2

    God I hate how they make you go in and verify ID.

  • rabkoa on 24/09/2018 - 22:36

    Their account number has 10 digit. Should be only 9 right ?

    It has leading zero. not sure if that's an error.

  • saintmagician0 on 25/09/2018 - 17:45

    "when you deposit at least $2,000 by the last business day of every month"

    Does this mean you have to keep the money in there? Or can I deposit in 2000, and then withdraw it, once a month to avoid the fee?

  • Jjklark on 26/09/2018 - 06:44

    Thanks for this. Applied. Let the $75 good times roll.

  • damnable on 28/09/2018 - 08:21

    How can a website be so bad?

  • harthagan on 02/10/2018 - 01:12
    +1

    I applied for this account but still havent been able to verify my id. Does that mean i wont be eligible for the $75 promo?

  • Happybird on 04/10/2018 - 21:58
    +2

    Has anyone outside of VIC been able to confirm their ID? I've got an email asking me to go to a branch to confirm ID to unlock withdraw, but I'm in regional NSW.

    • Captain Sully on 05/10/2018 - 11:52

      You can go to any st. George branches to confirm ID

  • ahara on 06/10/2018 - 17:41

    This promo has been extended until early January 2019, although benefit reduced to $50.

  • Duram on 08/10/2018 - 10:16

    Anyone got their money yet?

    • profane01 on 08/10/2018 - 14:00

      You need to have the account open for 55 days first

  • freemoneyhunter on 01/11/2018 - 06:54
    +1

    Payday is coming soon, can't wait to take the free $75 and close the account.

    • Duram on 05/11/2018 - 08:28

      Lets see if they actually pay the money, I have a bad feeling this will require a complaint phone call.

  • awesomewilly on 10/11/2018 - 23:18

    Received the amount today (10th November)!

    • Fusakin on 10/11/2018 - 23:29

      Same here… Time to close my account ☺️

  • Ash-Say on 11/11/2018 - 07:51

    Received $75 yesterday so time to close the account as well.

  • jasonb on 12/11/2018 - 02:53

    Boom!

    So, easiest way to close an account with these guys?

  • Jjklark on 12/11/2018 - 15:30

    Roger that. Got the 75$ now to wait before end of the month to close. I think over the phone is the easiest way to do so

  • Austin 316 on 22/11/2018 - 13:29

    Received the money too.. just need to close the account now. Will give that a go next week. If anyone manages to close their account, please share what is the easiest way. Thanks.

    • Nivlac on 22/11/2018 - 14:38
      +2

      Just give em a call, and request for account closure. That's what i did, easy.
      Make sure you're not owing them any amount before termination.

      • Austin 316 on 22/11/2018 - 15:07

        Thanks for the info.

  • freemoneyhunter on 29/11/2018 - 18:22

    I got the $75 too.

    I'll have to tell them when closing the account to not bother sending me the debit card next time.

  • saintmagician0 on 04/12/2018 - 20:13

    I still haven't received my $75. I called up Bank of Melbourne today on 13 22 66 at 5pm and spoke to a lady there.

    She said to me that the Bank of Melbourne have never ever had a $75 promotion, she said she searched for all the 'campaigns' they have ever ran and cannot find one for $75, and said she asked her supervisor and they've never heard of a $75 promotion either. I pointed out that the promotion was posted to ozbargain and that a lot of people have said they received their $75, and she just said that it 'didn't matter what third party websites said'. I also pointed out that I heard here that the promotion was extended and changed to $50. Again, she said that does not happen (she said "campaigns don't change, that can't happen") and there's never been a $75 promotion.

    So what's going on? Do some staff just have no idea this promotion was ran? The lady I spoke to said she'd searched for all campaigns that they've ever ran over the last year and couldn't find any for $75 though. Or did I call the wrong department? How do I contact someone about this? I've met all the criteria and have not received the $75 bonus.

    @Koulie any ideas? Has anyone else called up Bank of Melbourne and got no info?

    • Yola on 05/12/2018 - 15:23

      saintmagician0
      So do you feel like you are going crazy? This is quite amazing.
      I opened 2 of these accounts (one for my son) I received the $75 for both. I have now closed the accounts to avoid the monthly fee and received a mailed statement which shows the $75 deposit and the entry states Account opening offer. I am not be able to scan it till tomorrow morning but will post it then. This sort of thing is happening more often and I now try to keep snaps of the offer just in case, although I do not recall if there was anything like that for this offer or just a link. These promotions are designed, I assume to attract people to continue banking with them but my experience has not been great. They seem unusually old fashioned in requiring personal attendance to do an id. check and want you to start online banking in their presence.

      • saintmagician0 on 05/12/2018 - 21:09

        Hey, yeah I definitely felt like I was going crazy. The lady on the phone seemed to have never heard of ozbargain (not sure if real or freigned), which I found wierd.

        Anyway, it seems like I got my $75 after all. I notice today, I have $75 deposited. The description says "rev of account fee" (i assume standing for 'reverse of account fee'). Which is a bit odd because we never paid a fee for these accounts. So I assume the lady I spoke to eventually realized / found out I wasn't lying about the $75 bonus, and manually added it for me.

        So I guess I got my money after all, but it's still a bit odd. Maybe there was a lack of communication such that some of the staff really had no idea this promotion ran =S

        Anyway, hopefully anyone else who calls up and has the same experience as me will end up with the same outcome ($75 manually added).

        • Yola on 06/12/2018 - 09:26

          Good outcome. The only explanation I can think of is that this is all done automatically and the staff do not even know about it. At least it looks that are are not trying to cheat people as they did give you the money. It does sound like it was done manually as the wording is not the same as in my statement.

          • saintmagician0 on 06/12/2018 - 19:28
            +1

            @Yola: Yeah, that's what I figured. Their staff must not be aware of it.

            Which is bad because it just leads to confusion all round. The lady i spoke to was probably as confused / fustrated as I was!

        • gm3stevens on 06/12/2018 - 15:13

          That must be added manually. The wordings that I got: Special Reward (Income) Account Opening Offer.

          I assume that I've to include this in my tax return in the coming year.

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