Hi people,
Need a bit of advice on how to proceed with dealing with a builder who was supposed to build a carport for us. They have taken an initial deposit and money for the delivery of materials, but we haven't got anything to show so far. The work hasn't started and the materials never got delivered.
They don't reply back despite numerous phone calls and messages. The only communication was last month when they mentioned that one of the guy had some sort of surgery on his hand and the things are getting delayed because of it.
Now, I think that is a load of crap. I am stuck as I don't know whom to approach for help.
Any advise is appreciated.
I am in Victoria.
EDIT 1
I have lodged a complaint to DBDRV.
Also, from Facebook I have managed to find out that the guy who's hand is supposed to have been operated upon was playing golf last weekend. The same guy is also a vice president at a local cricket club and plays for the same club too.
Guy #2 I have managed to find out his home address and phone number, but the home phone always goes to answering machine after a few rings.
Both the guys are fairly active on Facebook.
EDIT 2
Google review of the company (not done by me)…
[Removed for now while the case is with DBDRV]
EDIT 3
Managed to talk to one of them (the one with the hand surgery) yesterday. He wouldn't give me a start date and got angry saying, "I don't need this on a Sunday. Don't call me back" and hung up the phone. Tried to call later, but it went straight to answering machine.
Also, have notified them that an application has been lodged with DBDRV.
EDIT 4
Talked to BACV and was advised that as the amount of contract is less than 10K, it will need to go to VCAT and not DBDRV. Also, was advised to cancel the application to DBDRV.
I will be lodging an application with VCAT today.
EDIT 5
The Google review got updated…
(Liquidated Feb 2017) Do not use this company they are an absolute disgrace got a quote over 10 months ago they took a two and a half thousand deposit and never bothered getting back to me I have sent over 45 text messages and they're only excuse is sorry boss is sick then the next one, boss is been really sick, then the next one boss wasn't really sick boss was overseas! Excuse me!! Have asked them to ring me, no! Have asked them for deposit back, no! How do you people sleep at night after ripping off the elderly!! You should be ashamed of yourselves!! You are not MEN, you are a poor excuse for a human being!! Karma is a great thing and so are Google reviews! And that's why you are getting this one!! ( This is the only authentic one) SHAME ON YOU!!
Foot note:
Have contacted ASIC and this company went into liquidation Feb 2017 and suspect of buying back a month later in March 2017. Now trading under S****c Building. Beware!!
TL;DR - Builder took money and is not doing the work.
Bikies