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Original 20% off selected eBay stores deal post
KING = $271.20
QUEEN = $236
DOUBLE = $204
KING SINGLE = $164
SINGLE = $132
Zzz Atelier Black Label Mattress Delivered: King $271.20, Queen $236.00 & Other Sizes @ Zzz Atelier eBay
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Pricebeat on 21/08/2018 - 10:05 ebay.com.au (4867 clicks)
Last edited 25/08/2018 - 00:48 by 2 other users
Last edited 25/08/2018 - 00:48 by 2 other users
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Thanks for the updates. Just ordered a Queen.
Thanks OP, I snagged a KB and a QB after they re-stocked.
Moving into a new house in the next few weeks and Ozbargain has been a godsend.
So far got a new 65" ULED, Roborock vacuum cleaner and now two beds for the new place. Saved myself well over $1k.
Obviously I would have saved more if I hadnt bought all this, but oh well.
NEW HOUSE!!!
Such a drawn out process to get them to send me a custom offer to remove postage restriction..
Send a message wait 2-8hrs for reply, send message wait 2-8hrs for reply.. hopefully get custom offer sometime today
Sent them a few different messages one wanted extra $49 delivery another wanted extra $29 delivery.Thanks OP…. bought a Queen size
Question: Is the 20% off applicable to custom offers as well?
Yes, finally got my custom offer and when you accept and go to pay now you can put coupon in.
$251.20 posted regional S.A.Ah, thanks for that
Just note this comment by the Store Rep.
I find it all somewhat verbose and manipulative - starts off by seeking to flatter with talk of how we're all responsible/informed/reasonable, and how we have a "right to understand the products" we're purchasing, but despite repeated opportunities has declined to answer a very basic question, and that is where are these beds made.
What's the problem rep? You don't accept that's a right of any purchaser?
Note they also like trying to resolve any questions via PM, so just be wary of that. Maybe they don't think we're as reasonable as they claim. If anyone has received a PM feel free to forward it to me so I can see if there's any inconsistency. They make bare claims about others copying their designs and how they don't wish to disclose too much online, however all a competitor need do is buy one and pull it apart to discover all that, so it's not very persuasive.
They also seek to palm off responsibility about 10cm eurotop claims to a reseller, but it seems to me they should have sufficient control over that anyway.
AngryChicken
Serial Entrepreneur & InfluencerSurely these are Chinese made?
Hi AngryChicken,
We understand you are keen to know where are products are manufactured. Your earlier post was in an expired deal which we no longer actively monitor and response. However, if you look further up the old thread you would find that we had already explained that our mattresses are not made locally. To answer your keen interest in the specific location of production (though we are unsure the reason of such keen interest), our product facilities are based in Malaysia and China. As explained in our earlier post in the old deal, we base our production facilities overseas in order to achieved efficient cost control and deliver high quality mattresses to our customers at very affordable price, as reflected in our pricing. We believe this approach allow us to deliver best value to our customers. We also believe that the quality of our mattress is not compromised in anyway as the production and QC process is tightly controlled by our team based in Australia.
To address second part of your post, we have indeed sent private messages to Ozbargainers who have indicated any concern about the product they received. We believe this is an appropriate approach as each individual case may vary, and detailed responses back-and-forth within public forum will end up cluttering the post with detailed information, or worse private information of our customers. We believe this is also the reason Ozbargain platform provides a private messaging mechanism. It is highly unusual, nor appropriate for businesses to conduct troubleshooting of product issues, or individual after-sale support in public forums. We also strongly believe that our approach to each and every customers who contacted us is always consistent (subject to individual circumstances). In case if you are very keen to ensure this, we now invite every Ozbargainer whom we have had private messaging to forward messages to you if they are happy to do so. We welcome you to go through every message and would be glad for you to point out any inconsistencies, in which case we will go through our message records and review them.
In terms of replica products, we have indeed been a target of aggressive and dishonest copycat sellers, who has gone to a great extent to copy our products and employed various shady tactics. We understand no mechanism can fully insulate our products from being copied, but as a business it is only natural and reasonable for us to take all measures we deem fit to make the copying process as difficult as possible for such shady competitors. For all Ozbargainers who are interested in the history of this, you can always look up the old post (https://www.ozbargain.com.au/node/395563?page=2#comment-6268…) and read through our more detailed responses and explanations of our products.
Best regards
Yes i'd already linked to that comment.
I didn't ask for the specific location - I simply asked which country. You don't understand why buyers may wish to know that???
Your use of PM's is very obviously to try to control the message. Quite astute, but not usually how OzBargain operates despite your claim. I could assert it shows a lack of respect for members, just as you claim it's not "appropriate", a word I often find is used in circumstances that are inappropriate.
You have made the following claim by PM:
The Giselle unit which you have also mentioned in your public post is a copycat product created to look highly similar to ours after our re-seller successfully make this model the top selling mattress on eBay. Due to the success of our eBay re-seller, we have been a target of vicious copying and dishonest reviews/ comments (including take photos in attempt to discredit us). We like to stress again that based on a sample product we acquired from Giselle, our mattress is genuine euro top while Giselle is a fake euro top unit without a real seperated EuroTop layer. We feel that a face to face session with our staff member will allow us to fully explain everything to you in details and address all of your concerns.
That's a very serious series of claims against another supplier. Have you put the allegation to them directly? Have you taken any action against them, including any legal action? How about a simple cease & desist letter? Why did you choose to PM that to me instead of stating it publicly if you're so confident about it?
At this moment I have as much evidence that they have copied your product as I have that you have copied theirs - none.
I consider making a bare allegation such as that, without evidence, as highly inappropriate, to use your phrasing. Your approach, especially the use of PM's, makes me very wary of your firm.
Hi AngryChicken,
We welcome you to post our assertion about Giselle bedding and we stand behind our claim. In fact we appreciate that you highlight this to Ozbargain community. The only reason we haven't posted this publicly is because we choose not to run aggressive and negative public campaign. However, we stand behind every claim we make in that message to you, and we believe we will prevail in any legal dispute is Giselle ever brings it. As a matter of fact, in one of our previous legal correspondences to Giselle bedding, we had pointed out that their act of copying our product can amount to "passing off" under common law. Giselle bedding had not disputed such claim. The only reason we had not taken further legal action is because "passing off" involved notoriously complicated and costly legal action and it is simply not viable for a small business to launch such process for the product revenue of this size. We are unsure what caused you to harbour such grudge or distrust against our business but it is obviously your right to entitled to your opinion. We believe that fellow Ozbargainer who go through all posts to date will find that we have been honest and helpful, both in our pricing, as well as public and private discourse. We are unable to please every single person or present one or two individuals on Ozbargain who hold negative opinion of our product or our business, but we believe the overwhelming positive responses on Ozbargain speaks volume of our products and services.
Best regards
We are unsure what caused you to harbour such grudge or distrust against our business…
Given your confusion, let me summarise my objections to date:
Overly verbose comments containing mostly marketing piffle designed to give the impression of openness and engagement.
Seeking to control the message by carefully targetted PM's.
Making allegations in PM's without evidence. Making allegations on the public site without evidence.
Seeking to characterise anyone who objects to your approach as "holding a grudge" against your firm.
Repeatedly declining to take the opportunity to disclose country of manufacture until pressed.
Seeking to conflate my objections to your approach to the merits or otherwise of your product.
I hope that clarifies things for you.
AngryChicken
@AngryChicken: Think maybe it's time this part of the thread is put to rest? It seems like you really are just holding a grudge because they didn't answer your question about where it's made.
Maybe take it to the forums?
@Nalar: You didn't want to know about the specific Giselle claims? Their conduct is relevant to the decision to make a purchase, as reflected in the voting guidelines, so it has relevance within the core post. Not a forum matter. I'd never heard of them until these posts, so it's no grudge. A grudge is a baseless enmity, and i've explained my concerns. No bare assertions from me. Thank you for your input and good day to you I hope that answers your question what a wonderful product let's all sing together now in united celebration.
@AngryChicken: "A grudge is a baseless enmity"
grudge
noun
1.
a persistent feeling of ill will or resentment resulting from a past insult or injury.Yes I know what it means, and the rep unfairly suggested that in an attempt to distract from the main issues, and you have been well and truly played. Part of my objection after all is based on my view that they are quite manipulative, and clearly successfully so in your case. That's your problem, not mine.
What you're not doing is addressing directly what I have said. I guess that means you agree with me. Thank you for your support. See, I can manipulate too!
I frankly don't trust the rep. They're a little slippery, esp with all this Giselle talk. They should have left that alone and not tried to pull that crap within PM's though you seem to prefer to be left in the dark.
Good luck dealing with them if you have any problems. I'm sure their responses will be reassuring and, well, wordy.
@AngryChicken: But seriously, have you tried the bed yet? I just put mine on my ensemble and had a test nap and it was okay.
But seriously, and briefly, bed seems ok, but given at least some of it's from China and the really bad smell maybe it's got some kind of toxic chemical contamination that will give us all cancer or make you infertile. That's one reason I like Australian made beds, as given our tight H&S regulations there's usually no toxic chemical contamination that will give us all cancer or make you infertile.
Rep has obviously failed to cultivate me like a tomato plant with his evidence-free sob stories via PM.
@zzzatelier: There is only so many ways you can make a matress…Giselle brand is also sold by popular retailers such as Temple and webster…
anyway I bought the Giselle because yours was out of stock. I am not an expert on matresses so I cant comment on anything.
@AngryChicken: I got my Giselle..There was a bit of smell when I opened the vaccum pack but it was all gone after a few minutes. I dont smell anything.
@AngryChicken: did you get this one or a Giselle? I just measured mine and its only 30cm thick lol, supposed to be 34.
@Ryxxi: One of these, not the Giselle. It might take time to fully inflate. Give it a week. It's been compressed since leaving commie China months ago so yeah, may take time.
are you DisabledUser or AngryChicken?
He is banned for being a racist and personally attacking the rep. Lol
$55 to deliver King size to WA - sigh…
Metro area?
Yap
They pull numbers out of their arse. Everyone getting different quotes.
Not sure about that but to deliver the super firm King size cost $49. Maybe different postcode also affect the cost - shouldn’t, but…
Surely the delivery charges are reasonable. I had something delivered less than 10km and it cost $60 and it was not as heavy.
Did you pm the seller? Someone else said in one of these threads they may be negotiable in regards to shipping costs (or perhaps choice of courier).
Queen is out of stock again from OP's link. However, they have another listing under their store page only for queen size which is more expensive but it is exactly the same bed, isn't it? Here:
https://www.ebay.com.au/itm/QUEEN-Mattress-5-Zone-Pocket-Spr…That one is $309 which works out to be $247.20 after 20% off, instead of $236. If they have inflated their price after melting down their stock with the 20% off coupon, it's cheeky. I'll pass.
It's always been like that.
Yup, I have realised that they keep adding a limited number of stock to their multi-variant listing every now and then, which is cheaper than their regular single listing and Zzz Atelier claims that they do this for advertisement.
I bought the queen size in January from eBay, and a slat base from fantastic furniture. Great mattress, I didn't notice any smell when first unrolled, I left it 24 hours before sleeping on it.
Wish I had got the king size really but anyway very comfortable, no sagging, I would defiantly purchase again.
The delivery guy helped me put it in my car as it's very heavy and I had to get it delivered to my work address. 2 people needed to move it.
Mind if I ask which base you bought and are you happy with it? Might buy a King mattress but will need a base for it.
Hi, I bought the skylar one, it was on offer at the time of purchase.
Very happy with it.
Cam you let us know how far apart the slata are? I.e. how big is the gap in between them?
hmm, I bought https://www.ebay.com.au/itm/QUEEN-DOUBLE-KING-SINGLE-Mattres…
should I return it and get the one from this deal ?!?!
The Zzz Atelier rep has made a raft of allegations against Giselle, which is what you've linked to, but i'd expect them all to be pretty much the same, especially if they are in fact copying each other. The basic design was most likely sorted years ago anyway. It would be interesting to pop the link to your supplier though to see what they say. If you've already blown it up the costs of shunting that around will cost you - not such an issue if it's still in the box and they can re-sell it.
Already using it, its good I guess ?!? I have been sleeping on the floor since i was like 10yrs old , and for over 20 years. Well on a mat, so I dont know what a good matress will be like lol.
I think sleeping on the floor is still better….I like the hard surface. I dont even know why I decided to try sleeping on an actual bed.
You live in a bark hut or something?
@Ryxxi: Yeah i slept on the floor for months once when i was o/s and didn't have the time or money to get a goddamn mattress and it didn't really work for me…
All back in stock again and I'm inclined for buying a King size now instead of a Queen. I was going to put the Queen mattress on my existing base though and I do not have a King base, anyone can recommend a nice King base that doesn't cost as much as the mattress?
Came across a bedbase here. Looks a good height for this mattress and matches colour well. There others also on this sale. Would check out spacing of the slats.
https://www.ozsale.com.au/product.aspx?cid=10&&saleID=R6cwQZ…
They sent my order via overnight express. It was sent yesterday and arrived today. It's currently decompressing so i'll see what it's like in a couple days and report back if anyone is interested.
yes please.
This is my first impression and I plan on commenting again tomorrow.
I slept on it last night after 24 hours of decompression. The top layer is quite "marshmallowy". I sink in and it moulds around my (fat) profile. Below that it has more support once you hit the springs (not that you feel the springs). It feels a bit softer than my old, 18cm mattress that I've spent 10 years sleeping on. My old mattress feels firmer even with it's age. Not sure if that's just the soft top layer or if it's actually less firm. This mattress is almost twice as thick as my old one.
It is very comfortable though. There's a small amount of edge support, once you leave the pillowy top layer. If you're the type that rolls close to the edge of the bed during sleep, you might wake up bouncing off the floor. I don't so I'm not too worried about that.
The size is as advertised. It fits perfectly on my existing queen-size bed frame. When you cut open the packaging, make sure you do it with enough room for it to expand. The MF'r is going to roll out violently and suck all the air out of the room. It's pretty cool to watch.
So far, for $236 I'm pretty damn happy. Let's see how I feel tomorrow.
After sleeping on it on night 2 it seems like it's now fully decompressed and has a bit more even support when laying on it. Not much more to add. I definitely recommend it, the only question is how it will stand the test of time.
I just got my double yesterday. It is very thick and quite heavy. It feels comfy so far.
They improve once you blow it up.
Do these have edge support ? can you sit on the edges without it sagging?
You again.
They claim the pocket springs are stiffer at the edges.
I don't know if that's true unless i frag mine but it wouldn't shock me if true.But regardless, if you roll over onto the edge the chances are you will continue rolling onto the floor, which you seem to prefer anyway.
Your standard bonnell spring mattresses often have hard core springs at the edges that have a particular name other than 'hard core' that pretty much prevent that kind of calamity. Hang on, butterfly springs? Maybe - let me check…yeah these things. None of that in these boxed mattresses though - it's all pocket spring only which is why they're able to crush it down into a box and ship it from red commie China.I should have bought mine on Amex..used a bank card instead. Hopefully I can chargeback if it goes to shit.
I have no idea how they'll age.
All i know is the rep choked on one too many marketing courses.I have had mine for 6 months and still great.There are reviews from people who have had it for 2 years and more and still happy. For the price you could buy a new one every year and still be ahead money wise. But I do not like harming the environment.
Have to say this mattress is great. It's more comfortable than my old one, and I prefer the firmer feel. Very happy with it, feels just as good to me as ones costing 2k+ in Myer. The only thing is its a little bit softer around the edges, I think that occurs on all mattresses in a box, but it's no big deal.
good. will order
Just woke up from our first night on the mattress. Very, very good! Was firmer than expected but of course I assume it will soften over the next few weeks/months and once that happens it'll be 'perfect'. Already better than the $3500+ mattress is replaces so yeah, highly recommended.
Belated that’s what she said.
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All sizes back in stock