Some Logitech Gear - 100% Cashback Via Online Redemption - Starts 1 Feb 2011

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Some Logitech Gear - 100% Cashback Via Online Redemption - Starts 1 Feb 2011

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Lflashi007 on 29/01/2011 - 03:23 files.ozbargain.com.au (4540 clicks)
Last edited 30/01/2011 - 00:06 by 1 other user

Some Logitech Mice, Keyboards, Webcams, Headsets and Cooling Pads are able to claim 100% cashback from Feb 1

see the website here
http://www.logitechcashback.com.au

still not a bad deal - given that after cashback, you essentially get the product for free

The stickers are on ALL the products at Dick Smith Arndale - and on the sticker it says, "Purchase me and receive 100% cashback". The upload is a photo of the sticker itself. I got excited as I thought I could pick up a logitech steering wheel with the cash back, but upon upon further investigation, I can see that only a limited number of products are included in this deal.

Only applies to these old models but 5 per household is not bad.

M100 wired mouse
M215 wireless mouse
K200 keyboard
C200/C210 web cam
Clearchat style headset
MK250/MK260 wireless combo
N100/N120 cooling pad

(Thanks POWERevolution)

mod more from PowerRevolution (Thanks)

Valid between 01.02.11 & 28.02.11 OR until AUD$300,000 in online cash back funds are exhausted, whichever occurs 1st.
Receipt(s) must be received by mail within 14 calendar days of online claim.
Limit of 5 claims per household.
Aust residents only.
Business, education, hospitals, fundraisers & similar organisations, some lay-bys & internet purchases are ineligible.
Logitech Australia Computer Peripherals Pty Ltd (ABN 21 069 691 989) of L2, 608 Liverpool Rd, Sth Strathfield 2136. NSW Permit No.LTPS/10/12639; SA Permit No. T10/3093.

As at 30/01/2011 midnight, this deal has 2246 click throughs. Assuming others out there know about the deal, consider what happens if 3000 people have made purchases

$300,000 is available for the cashback. If there are just 3,000 customers, so far, who know about the deal, that's about $100 each.

So, just a heads up there is a chance you won't get a cashback

Computing Cashback Computer Peripheral Keyboard Logitech Mouse Webcam

1 Feb 2011 1:46pm

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c64 on 04/02/2011 - 11:57

yay, 3 of my 5 claims (1 out of 2 envelopes) have been processed so far!
mirovich on 04/02/2011 - 12:52

Mine has been processed too :)
So is it safe to open stuff now ?
- c64 on 04/02/2011 - 13:49
  
  should be. once it is validated the cashback payment is pretty much guaranteed in a month.
[Deactivated] on 04/02/2011 - 14:22

+1

My claim has been received and validated :)
I sent mine via standard delivery which cost only 60 cents :)
Screw registered post and express delivery :)
- mirovich on 04/02/2011 - 14:49
  
  +2
  
  $3.60 for peace of mind and wouldn't hurt your pocket :)
- POWERevolution on 04/02/2011 - 14:53
  
  posted on 01/02/11?
  - [Deactivated] on 04/02/2011 - 15:11
    
    Yep, around 9am and I'm from Sydney
dzf on 04/02/2011 - 14:39

not sure if someone posted this already:

http://www.pcworld.idg.com.au/article/375184/logitech_februa…

OzB got a mention…!

Edit: Had a look back, she_spools_180 posted on Page 13, but i think they might've updated the article since then.
- issh on 04/02/2011 - 17:12
  
  The offer was widely publicised by Logitech on its Facebook page and quickly gained popularity on the OzBargain Web site, with over 4,000 click-throughs and over 1,200 comments.
  
  those stats are good
  looks like ozb is becoming popular
leonheart1 on 04/02/2011 - 14:46

Mine has been updated as well.
Should be validated within 28 days.

I also forgot to write the claim ID on the back of the receipt so I emailed them about it.
A day later they replied telling me the receipt and claim form was all I need.
- c64 on 04/02/2011 - 17:24
  
  i think it is mainly for if they accidently separate the receipt from the claim form then they want to be able to identify the owner of the receipt.
CVonC on 04/02/2011 - 15:28

"Thank you for sending in your claim documentation. Your claim has been received and validated. Please allow up to 28 days from the date your claim was validated for your refund to be processed."

for my 2 claims sent via 1 registered post ($3.55) envelope around 2pm 01/02/11
issh on 04/02/2011 - 17:18

Delivered (Posted on 1/02/11 @ 4:30pm)

04/02/11 10:20 Delivered with signature to E LAYTON BROOKVALE BC
04/02/11 09:00 Awaiting Collection from Post Office BROOKVALE BC
04/02/11 07:54 Scheduled for delivery today BROOKVALE BC
04/02/11 05:15 Scheduled for delivery today FRENCHS FOREST DF
proringz on 04/02/2011 - 18:25

Ok good received and validated, was getting a bit anxious there. Posted via regular post on the 1st from sydney.
jimmy.sally on 05/02/2011 - 22:55

Got my money, thank u Logitech
- issh on 05/02/2011 - 23:55
  
  wow that was fast
- mirovich on 06/02/2011 - 00:11
  
  Dude, its weekend. How did they manage to send it.
  - issh on 06/02/2011 - 00:13
    
    bank account probably verified his cashback on friday, and got the cash today
    because not everyone chose to do a cheque
    - mirovich on 06/02/2011 - 00:45
      
      Cool. My dad's claim still pending for validation even though he sent it on 2/2 via registered post.
    - issh on 06/02/2011 - 00:47
      
      haha yeah same here
      i send via registered and i know that it has been delivered(tracked the letter)
      all i have to do now is wait for logitech's confirmation
- POWERevolution on 06/02/2011 - 03:15
  
  good on you, Logitech!
POWERevolution on 06/02/2011 - 03:16

I send normal post so hope Logitech get it soon.
issh on 06/02/2011 - 19:23

From Logitech FB
http://www.facebook.com/topic.php?topic=17840&uid=1057018493…

SUMMARY: 100% CASHBACK PROMOTION

A letter has been provided to our trading partners to display in store notifying customers of the promotion ending. This was circulated from the 2nd February.

A field team has been deployed to remove all promotional stickers on the products and the actions for this to be done began on the 1st February and is anticipated to be concluded by the week of the 8th February.

The Logitech 100% Cashback Promotion commenced at 12:00am on the 1st February 2011. Products were available for purchase via retailers such as KMart who are open 24 hours, OfficeWorks with some stores are open at 7am, online sites with examples like dicksmith.com.au, jbhifi.com.au, bigw.com.au.

Due to an overwhelming response the promotion closed at approximately 1.30pm 1st February 2011.

We anticipated a good response to the promotion, but it has exceeded all expectations.

in other words,
Logitech did not predict it would be this good
chriskq on 07/02/2011 - 10:27

Has anyones claim been validated that included multiple purchases of the same product?
I called to make sure it was ok as many others said they did here - my claim was signed for on the 3rd by logitech and i still have the pending message. Haven't open the boxes yet just in case. Wasnt being greedy just a new keyboard & mice set for myself and the missus laptops.
- [Deactivated] on 07/02/2011 - 14:15
  
  Yes, claimed 2 clearchat style headsets
  - chriskq on 07/02/2011 - 14:28
    
    Thanks Jack - was just getting a lil anxious as thought my message would have been updated :)
Az on 07/02/2011 - 10:38

+7

Hail Logitech!

Logitech seems to be going over the limit of $300,000 to satisfy customers who unknowingly (possibly misguided by stores) bought up to 5 products with “100% Cash Back” stickers that were not included in the list of participating products. Obviously, they could not claim cashback through normal online process and hence contacted Logitech. Logitech's typical email to such customers follows:

Dear (Name),

Thank you for your email and interest in the Logitech Cash Back Promotion.

We understand that you have purchased a Logitech product marked with a “100% Cash Back” sticker.

Unfortunately the product you purchased was mistakenly stickered and was not in fact included in the list of participating products in the promotion. Given the circumstances however, Logitech Australia will honour your claim. Logitech will award your cash back refund, equal to the amount specified on your purchase receipt.

Please note that your claim must be accompanied by a valid original purchase receipt indicating that you purchased your product between 12.00am and 1.30pm on the 1st February 2011. Any purchases made before the promotional start date, 1st February 2011, will not be honoured. Please also note that Logitech reserve the right to verify your claim at their discretion, and refuse to honour claims that are not legitimate.

In order for us to finalise your claim, please follow these steps carefully.
1) Complete the attached claim form.
2) Attach your original purchase receipt to the claim form
3) Attach a printed copy of this email
4) Attach a photograph / packaging of the product you purchased clearly showing the “100% Cash Back” sticker
5) Then mail all documentation to the below address.

Please mail to:
Logitech Cash Back Promotion
PO Box 1024
BROOKVALE NSW 2100

Your claim documentation must be delivered to the address above within 14 calendar days of the date this email notification was issued. Please remember to include a copy of this email as reference to ensure we can finalise your claim.

Should you have any questions regarding this matter, please do not hesitate to contact our Customer Service Centre by phone on 1800 850 522 or email us at [email protected].

Thank you for supporting Logitech.
Best Wishes,
The Logitech Team.
- c64 on 07/02/2011 - 10:46
  
  damn, we could have got some decent cashback items :)
  
  i agree the cashback service from logitech has been very good
  - rack on 07/02/2011 - 12:22
    
    maybe we can still do that if you find any items with the stickers on them… don't neg me for saying this.
    - DKC on 07/02/2011 - 14:53
      
      You'll also need a receipt saying you bought it on 1/2/2011 before 1:30pm.
      
      If you're willing to forge that then you're:
      1. committing a crime
      2. taking advantage of Logitech's generosity when they have already been very generous in giving a 100% cash back, and going out of the way to honour claims which cost them more money
      
      If you are willing to forge documents for financial gain, there are many more lucrative ways than cheating Logitech.
    - rack on 07/02/2011 - 15:09
      
      sorry didn't realise the timeframe on the email.
  - CVonC on 07/02/2011 - 15:32
    
    they shouldn't honour it imo.
    - c64 on 07/02/2011 - 15:49
      
      i think they should. if i bought something with that sticker on it and they refused then i would be complaining to the accc. that is undoubtably why they are accepting them.
    - c64 on 07/02/2011 - 15:49
      
       
    - CVonC on 07/02/2011 - 15:54
      
      +2
      
      the store should honour it. it was their mistake.. unless it was a logitech "rep" that did it =\
    - issh on 07/02/2011 - 17:50
      
      +1 to CVonV
      
      because it was logitech who sent the stickers to the retailers also with a list of compatible items
      
      my local OW had all the 100% cashback stickers on the correct promotional items so it should be stores fault
      
      but that's good for logitech for taking up the offer
      
      and also , i wonder who bagged the most expensive item(hmm…. Z550)
    - c64 on 07/02/2011 - 17:53
      
      i remember reading somewhere back in this thread that it was the logitech reps who went to stores and stuck the promotional stickers on their products. i don't think the retailers have anything to do with it.
    - issh on 07/02/2011 - 18:05
      
      Livert, I think the retailers are the ones responsible for placing the stickers on the boxes. OW had the stickers out and they were applied over the expired “Win $2000 Daily” promotion sticker.
      
      Ask yourself would you be happy with the item at the price you pay to avoid the inevitable disappointment for some when the cash runs out. There’s clearly going to be a competitive component to this. Given Logitech applied the stickers before shipment they know they value of the product in the stores (reward) vs the $300k (bait) ;-)
      
      oh well
- rack on 07/02/2011 - 12:10
  
  u know maybe why cos 2day i received 2 of my items and they had the stickers on. On the sticker it clearly says "purchase ANY logitech products……"
  
  it should have been purchase selected logitech producted
  - DKC on 07/02/2011 - 17:58
    
    The sticker on my products says "Purchase ME" and get 100% refund.
tae on 07/02/2011 - 11:27

posted receipt on the 2nd Feb.. Waiting Waiting..
devildude on 07/02/2011 - 11:40

anyone else having problem with registered post? I posted the receipts on 1/2/11 and on the tracking site it still says "no event". wtf. that is not good enough for me. a whole week to deliver a letter?
- c64 on 07/02/2011 - 13:00
  
  i suppose all you can do is ring australia post. maybe the tracking isn't working properly.
  - devildude on 07/02/2011 - 14:04
    
    Called them and they said that the registered post does not show any scans in their system either and could possibly be affected by the flood. That would not really explain how others are getting their letters delivered and not mine. She also said that they can't start an investigation until tomorrow afternoon cos it needs to be after 5 business days before they look into it. This is seriously not good.
    - c64 on 07/02/2011 - 17:46
      
      it's probably still sitting under the counter at your local post office :)
      
      you did let them send it and not pop it in the mail box yourself?
- Matt88 on 07/02/2011 - 17:39
  
  I sent mine on 1 Feb registered from Melbourne and it was marked as delivered on 3 Feb (picked up by E Layton). Still waiting for confirmation of receipt on their website though.
  - c64 on 07/02/2011 - 18:01
    
    they're probably swamped now. i sent two letters on 1st. both were received. one has been processed, the other has not.
  - Matt88 on 08/02/2011 - 17:43
    
    Confirmed as processed this arvo (8/2/11)
neonlight on 07/02/2011 - 12:25

Posted on 2nd Feb, registered. Still waiting….no event no updates.

Are they going to decline cashbacks if they process so slow that after 14days still not done then it will consider as no cashback? Claim might be invalid then….

Its close to one week!
- DKC on 07/02/2011 - 14:49
  
  Don't mean to add to your anxiety, but I posted my registered in Sydney on 4/2/2011 (Friday) and tracking showed delivered to E Layton this morning.
klosez on 07/02/2011 - 15:56

Just went to Harvey Norman Auburn today. I was told that Harvey norman was not a participant of the logitech cash back promotion. So people probably won't get cash back for the logitech products which they purchased from harvey Norman on Feb 1st.
- CVonC on 07/02/2011 - 16:04
  
  yes they were.
- DKC on 07/02/2011 - 16:58
  
  +1
  
  I'm pretty sure Logitech will honour it anyway, as they're honouring even non-promotion products.
  
  But this once again show how dodgy HN is.
  - c64 on 07/02/2011 - 17:42
    
    hn are certainly showing themselves to be a less than reputable business. people should find another business to spend their dollars at.
- jamessyc on 07/02/2011 - 17:10
  
  +3
  
  HN is in the 'Purchased From' dropdown list on the online claim form.
  - issh on 07/02/2011 - 17:47
    
    anyways if it wasn't in the dropdown list, you could always do "other"
fillit on 07/02/2011 - 17:28

has anyone from melb had their claimed processed yet?
- Chinerama on 07/02/2011 - 18:07
  
  Mine hasn't been processed. Sent mine off by Express Post on 3 Feb.
  - issh on 07/02/2011 - 18:10
    
    same here, i'm from QLD though, i sent registered on 1st february afternoon 4pm +
    
    post is delivered already, now i have to wait for the verification
- bennib0i on 08/02/2011 - 09:45
  
  No buddy. Sent my registered post on 1st Feb and got no update yet…
- fillit on 08/02/2011 - 12:03
  
  Thank you for sending in your claim documentation. Your claim has been received and validated. Please allow up to 28 days from the date your claim was validated for your refund to be processed.
  
  happy times! i sent mine on 1st feb with registered post from melb.
  
  now time to dig into my goodies
  - c64 on 08/02/2011 - 12:10
    
    now time to dig into my goodies
    
    it's like xmas all over again!
bennib0i on 08/02/2011 - 09:46

Anyone can tell me what the logitech tracking site should say after:

"Your claim is pending validation. Please ensure you send your claim form and original purchase receipt within 14 calendar days from the date of your online claim registration."

to show that logitech has received your submission?
- cyrax83 on 08/02/2011 - 09:52
  
  I've got that on both of my claims.
  I posted on 2nd February. Still no update on the logitech tracking site
- c64 on 08/02/2011 - 10:07
  
  Anyone can tell me what the logitech tracking site should say … to show that logitech has received your submission?
  
  it stays like that until it is processed. then it changes to one of the statuses listed in http://www.ozbargain.com.au/node/38616?page=12#comment-37583….
  
  if you sent your letters via registered post you can track your mail delivery using the australia post web site.
  - cyrax83 on 08/02/2011 - 14:47
    
    Update, one of my claims changed status, it looks like they are processing them slowly, must be the massive amount of mails they got:
    
    Thank you for sending in your claim documentation. Your claim has been received and validated. Please allow up to 28 days from the date your claim was validated for your refund to be processed.
neonlight on 08/02/2011 - 10:01

Here's my reply from Logitech regarding delays….

Due to a high volume of claims for the Logitech Cash back promotion, please allow up to 1 week for your claim to be validated.
Once your claim has been validated please allow up to 28 days for your cash back cheque or EFT deposit.

Thank you for your patience.

Kind Regards
The Logitech Team

You better post your receipt if you haven't by now else you miss out regardless….not meeting the 14 day period.
Az on 08/02/2011 - 10:26

Sent yesterday from Sydney by Registered Post and it is already delivered:

08/02/11 10:12 Delivered with signature to M GODDARD BROOKVALE BC
08/02/11 08:53 Awaiting Collection from Post Office BROOKVALE BC
08/02/11 07:08 Scheduled for delivery today BROOKVALE BC
- c64 on 08/02/2011 - 10:27
  
  lol, E LAYTON has to take time off to recover
  - issh on 08/02/2011 - 17:23
    
    i think they do it as a bunch, as in Australia Post scans the barcode of them and then e layton signs as a whole, if not, wow, good effort for him!
morpheu on 08/02/2011 - 15:57

he's been a busy boy, signed off my letter as well;
04/02/11 10:20 Delivered with signature to E LAYTON BROOKVALE BC

re honoring all items, good on you Logitech, if employees or reps put the stickers on the items it doesn't matter, it sets a good example for all companies to do the same!
it probably also answers the other questions like 'what happens to the unclaimed money'? also, because the promo was only live for about 11 hours Logitech could cover all items with the sticker, if it went for the full 28 days they probably wouldn't have done this
ps so this begs the question, who got the most valuable single item on cashback?
kfh_9118 on 08/02/2011 - 15:59

So relieved they have finally validated my 2 claims now (still pending validation when checking this morning).
Got a bit worried because I sent via normal postage.

I'm in Melbourne, posting the claims on 1/2/11 early morning.
neonlight on 08/02/2011 - 17:48

OMG Finally!

"Thank you for sending in your claim documentation. Your claim has been received and validated. Please allow up to 28 days from the date your claim was validated for your refund to be processed."
Pixus on 08/02/2011 - 18:44

+1

Still waiting on validation. sent on the 2nd. Getting anxious now :|
- issh on 08/02/2011 - 18:58
  
  lol same here
  it was definatly received now need to know if verified
cocomelon on 08/02/2011 - 18:53

+1

anyone get an approval for back order?
- jamessyc on 09/02/2011 - 10:45
  
  Not for me…still waiting
  - cocomelon on 09/02/2011 - 12:40
    
    i sent 2 claims,
    only one got the approval which not a back order
    but still pending for the back order claim
    i wonder if its related.
  - jamessyc on 09/02/2011 - 16:03
    
    +1
    
    scratch that…..
    
    "Thank you for sending in your claim documentation. Your claim has been received and validated. Please allow up to 28 days from the date your claim was validated for your refund to be processed."
    - cocomelon on 10/02/2011 - 12:18
      
      so you got yours already?
      mine still pending.. i wonder if i should call
      i sent it in one post..
daydream on 08/02/2011 - 21:57

Sent two in the same envelope on the 1/2. One was validated earlier today. The other one is still pending!
- supermozzie on 10/02/2011 - 09:31
  
  same here
mirovich on 09/02/2011 - 12:22

Did anyone get the cashback yet ? I still haven't opened the products.
- c64 on 09/02/2011 - 12:26
  
  some applications have been verified, but they are still being processed.
devildude on 09/02/2011 - 13:44

WTF. My registered post sent on the 1st still says no events found and when i called aus post, they are telling me that they need to wait 8 business days before they can start an investigation. That's the 14th! WTF. They have no clue whatsoever if my letter has been delivered and told me to contact logitech to find out if it is delivered. Seriously what kinda **** is that. What's the point of registered post if it doesn't even tell whether it is delivered. And the best part is, they tell me they will not compensate for consequential loss. So now i dun have my receipts for a refund, and i can't claim it back.
- Az on 09/02/2011 - 15:56
  
  Australia Post website ( http://contactus.auspost.com.au/app/answers/detail/a_id/87 ) says:
  "If you would like the option of tracking items you send, please consider using our Registered Post or Express Post Platinum services."
  
  Another webpage ( http://auspost.com.au/personal/registered-post.html ) says:
  Benefits of using Registered Post
  Registered Post gives you:
  proof that the article was sent (when lodged at the post office counter)
  proof that the article was received - a signature is obtained on delivery
  a unique identification number for every article
  compensation for loss or damage of the article up to $100 for a standard registered delivery.
  - devildude on 09/02/2011 - 17:04
    
    I know, which is why it makes me more pissed that there is no proof of delivery whatsoever. What's the whole point of registered post then. The problem with compensation is that they will only compensate if they have lost the item(s). In this case, i have lost the receipts which are just as good as losing the items value except they will not pay me what those receipts are worth to me. They call that consequential loss. All they will do is probably pay me another prepaid registered post envelope, which by now i totally don't see a point in using anymore.
    - dansor on 09/02/2011 - 17:11
      
      try to contact logitech, explain the whole situation and ask if they can accept copies of your receipt/s (hopefully you have them) in these exceptional circumstances.
mini2 on 09/02/2011 - 14:24

+1

Received and validated :D
- issh on 09/02/2011 - 15:07
  
  lucky
  - mini2 on 09/02/2011 - 15:38
    
    Not so lucky when I was picking up the goodies..it was a nightmare in itself.
    - issh on 09/02/2011 - 17:22
      
      +1
      
      haha yeah
      i had to rush to OW then rush to school, but the time i got to school assembly was on so i couldn't use the computers, so i had to wait 1 period(70mins) before lunch started then i claimed it
tae on 09/02/2011 - 15:23

Just got off the phone with Logitech. They said they are still processing a lot of letters with 2 Feb stamp chops. They said 14 day is business days. So will see.
- Az on 09/02/2011 - 16:42
  
  "Receipt(s) must be received by mail within 14 calendar days of online claim."
  In 14 calendar days Logitech has to just receive the receipt. Any delay in validation is obviously Logitech's problem. I am sure they would have segregated mail (including regular mail) based on when they were received. People who used Registered Post and other means that has provided them proof of delivery (with date and time) have nothing to worry about how long validation takes. Logitech will most likely be generous with others as well, especially considering delays from their own side.
- tae on 10/02/2011 - 08:56
  
  Hurray, mine is validated.. 2nd Feb regular post.
aboyfromhell on 09/02/2011 - 16:06

Just had mine validated. I sent it on 2nd Feb. So, I think they are starting to get onto those ones.
CROSSWIND on 09/02/2011 - 16:25

great! 3 0ut of 3 claims validated. from melbourne just regular post.
- gday_tiger on 10/02/2011 - 16:09
  
  same here. sent 3rd Feb regular, just got the email notification!
Arghs on 09/02/2011 - 16:59

Sigh..still waiting to be validated.
Sent regular post from Melb on the 1st Feb.
issh on 09/02/2011 - 17:45

Thank you for sending in your claim documentation. Your claim has been received and validated. Please allow up to 28 days from the date your claim was validated for your refund to be processed.

yes mine is verified
here comes my cashback

DETAILS
Posted On: 01/02/2010 approx 4pm-5pm
Received on: 4/02/2010
Verified Cashback: Today
Location of Post: Brisbane

This was posted 13 years 9 months 27 days ago, and might be an out-dated deal.

Some Logitech Gear - 100% Cashback Via Online Redemption - Starts 1 Feb 2011

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