[SCAM] Beats Studio3 Wireless over-Ear Headphones $166 Delivered @ Amazon AU (Original Store 2018)

Moved to Forum: Original Link

$171.50 to $168, now $166 (Sport 2018)
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Porcelain Rose
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Another Seller $163.50 + $3.50 Shipping $167 Shipped (Hey vocy)
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Blue

Another Seller $166 Shipped (Original Store 2018)
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Blue

Worth a shot?

About A-to-z Guarantee
We want you to buy with confidence anytime you make a purchase on Amazon.com.au; that's why we guarantee purchases from third-party sellers when payment is made via the Amazon.com.au website or Amazon Mobile App. The condition of the item you buy and its timely delivery are guaranteed under the Amazon A-to-z Guarantee.

Amazon Anti-Counterfeiting Policy Here

Thanks urbancartel for the description!


Mod note: These listings were offered by third-party sellers on Amazon that have since been removed on the website. If you have any issues with your purchase or concerns about authenticity of the products please contact Amazon directly (see anti-counterfeiting policy above).

Mod note 2: Post has been moved from the deals section to the forums as it has been verified from the comments that this is a scam and users are receiving refunds without any questions.

Related Stores

Original Store 2018
Original Store 2018

Comments

    • They may be getting a lot of queries. Could be a copy paste response. I contacted them but did not get any response since last 24 hours and then decided to contact Amazon as advised in the other thread.

      Waiting for Amazon’s response now.

  • +5

    Got the below response from Amazon for my order. Hope if need be, they will stay true to their words !

    -====================

    Hello,

    I understand that you have placed an order Beats Studio3 Wireless Over-Ear Headphones. The store was new and the very next day, the store vanished. Also they are not responding your query whether the item is genuine. You want us to investigate on this matter and make sure you receive the genuine item.

    If the seller is no more with Amazon. Also, if you receive materially different you can return it in line with Amazon's return policy but you have not been refunded and the seller doesn't respond to you, we have A-to-z Guarantee Claim to our valuable customers.

    The A-to-z Guarantee is a benefit provided to you by Amazon. It does not limit, restrict or modify any consumer right or remedy you may have under law, including against the seller or manufacturer under the Australian Consumer Law.

    Please be assured, if there is a problem with the item. You will receive the full refund with the help of A-Z Claim.

    • "The store was new and the very next day, the store vanished." is this something you mentioned on the first email or is it from Amazon. Next sentence leads me to believe that Amazon is repeating what you said

      • +1

        Yes thats correct. I had mentioned in my email and they just repeated it.

    • well, that's made me feel good. :) thanks for sharing.

  • Ordered Match 11th 5:57pm. Status still shows "ordered"

  • Mine is also "Shipped" but when I check the tracking number it hit the first status ("Parcel data submitted to carrier") well before I ordered. No timezone difference could make up for it. I ordered at 11pm on 10th march. First tracking entry is 10am on 9th march.

    My tracking number is (with a few x's replacing real numbers) RY9xxx16437CN - anyone got a similar one?

    I'm not expecting anything to land in the mailbox. At least Amazon are AMAZING with refunds.

    • Hi

      my tracking number is UC2xxxxxx43CN

      CN means China, but i have no idea what other numbers and first two letters mean.

      i actually prefer refund than receiving it, as the seller looks very dodge and likely to make some sort "adjustments" on headphones which could be hard for us to find out.

      • if you have an iphone see if it would connect instantly (w1 chip) otherwise being it to an apple store.

  • +3

    https://www.forbes.com/sites/wadeshepard/2017/01/02/amazon-s…

    i'm under the impression we're all gonna get nothing just cause of some of the time zone differences. i'm hoping that's not the case though :(

    • Wow,good read…well, I'm not too keen on the product anyway. 1 day passed the expected delivery and I'll lodge the a to z thing

  • Mine is also "Shipped" with a tracking number. The Carrier seems to be China Post.`

    You can track your order here

  • asked for and got a refund. couldnt be bothered dealing with refunds with some upcoming travel. on the slim chance any of you get something better than a box of bricks i might reconsider

    • how were you able to get your refund? i emailed and haven't heard anything

      • i requested a cancellation through amazon yesterday, with a short message just asking to cancel. they responded soon after saying they would. today i sent another message today asking when it was going to be cancelled, and to do it today please. few hours later they did

        this was hey vocy. maybe i got lucky with their responsiveness
        or maybe they were going to send me a real one and i just burned myself

  • I noticed that a few people have said their headphones are showing as posted. I paid extra for expedited shipping, but mine are not showing as shipped yet. Just wondering if the ones that are shipped are regular shipping or expedited. Thanks

    • +1

      regular, I ordered on the 10th of March.

      • Same for me

        • +4

          Showing shipped on regular order… I ordered headphone but i think they are sending ASICS shoes to me ( which i did not buy) LOL :D

          Sports 2018 - Amazon Marketplace
          Message from 3rd party seller:
          Dear friends,
          Thanks for your order, we have already shipped the shoes out to you.
          Generally speaking, it will take about 7-10 days to your door.
          Could you please kindly wait and check it later ?
          Please feel free to let me know if you need further inquiry.

          Best regards
          Support team

        • @Being Askhole:

          same for me too…

    • I made 2 separate orders and took expedited shipping on both.

      One order is coming from Changsha (se425) and the other is coming from Guangzhou (se535ltd). They were recorded as dispatched on the same day 4-5 hours apart.

    • Also expedited here, mine also hasnt shipped.

    • I ordered on the 11th and mine still only says we’ve got your order, no shipment or tracking info at all.

    • +1

      Expedited here, just shipped!

      EV……..CN tracking code. Coming from Foshan, Guangdong, China

      • Mine are also now showing as shipped.

  • +4

    What is scary is I just tracked via http://track-chinapost.com/result_china.php

    Guess who the seller is??? Aliexpress.. great I guess it won’t be genuine then…

    • +1

      Plan to make a voyage Slovakia 2018-03-12 23:24:40.0
      Has left the "Guangdong Foshan Receiving and Forwarding center", the next station processing center Slovakia 2018-03-11 01:06:27.0
      "Guangdong Foshan Receiving and sending center" has been sealed Slovakia 2018-03-10 23:24:40.0
      "Guangdong Foshan Receiving and sending center" has received Slovakia 2018-03-10 23:08:17.0
      Logistics order has been created (fast selling platform) Slovakia

    • Same with my order.

      2018-03-09 10:51:51.0 shipping notice received from seller( AliExpress )
      2018-03-10 23:08:54.0 shipping center received
      2018-03-10 23:24:40.0 shipping center customs scan
      2018-03-11 01:06:27.0 leaving shipping center ,next station center

      • I received the same message.

        Just realized something is not right here: my order was placed on Sat night (10 March) but the events of my parcel started from 9 March, how could that be possible?

        • Timezone?

  • So for some reason my headphones are en route to France. Quelqu'un aide.

  • hah! Another store has popped up with beats selling at $176
    https://www.amazon.com.au/s/ref=sr_pg_1?me=A1IAAF0CO5V2VE&fs…

  • +1

    Just received this email from the seller

    ——————- Begin message ——————-

    Message from 3rd party seller:
    Dear friends,
    Thanks for your order, we have already shipped the shoes out to you.
    Generally speaking, it will take about 7-10 days to your door.
    Could you please kindly wait and check it later ?
    Please feel free to let me know if you need further inquiry.

    Best regards
    Support team

    • Received exactly the same message

    • Got exact same message today !!

    • "have already shipped the shoes out to you"
      Did you buy the shoes or headphones? :|

      • probably new stuff, shoes that can be used as headphone

      • Had bought headphones but still got this message !

    • Just received this mail

      ——————- Begin message ——————-

      Message from 3rd party seller:
      sorry for the typo , it is beat solo 3 Wireless Headphones, not shoes. :)

  • got email from amazon not seller

    Hello,

    We thought you'd like to know that Sports 2018 shipped your item(s). Your order is on the way, and can no longer be changed.
    Arriving:
    Thursday, April 12
    Track your item(s): https://www.amazon.com.au/gp/css/shiptrack/view.htmlxxxxxx
    Your order was sent to the following address:
    xxxx
    SYDNEY,
    NSW
    2000
    Australia
    Your item(s) is (are) being sent by China Post. Your tracking number is xxxxx. You can track your package directly on the carrier's website.

  • +2

    Great, looks like I'm getting new shoes

  • I think it could be real..let me tell you why..
    i just check the price in China. some People sell them around $200 brand new

    • Source ?
      And is that USD or AUD.

    • They are $588 AUD on the beats china official store.

      I have also been stung twice on ebay with fake beats studio 2 wireless. They look very very similar to the real ones and sound the same (I did have a genuine pair).

      I got a refund for both fake pairs.

      How to tell they are fake? They are not detected by the beats update software.

      Fake beats are everywhere

      • Were you able to register with the serial key of the ones you bought from ebay ?

        • +1

          I cant remember trying. I rang apple and ran the serial number on one and they said they appear to be counterfeit. I was living in London if that makes a difference

  • +3

    "Shipped from China"
    "Your order is on the way, and can no longer be changed."

    I bought these in hopes of getting that $50 Amazon gift voucher.

    Fade me fam.

    • me too slowly to regret it

  • Just got a refund. Thank god!

    • did you cancel before it shipped

      • yeah asked for a cancel a day or two ago. Had to send another msg today for him to actually cancel it/refund tho

  • +1

    If it does turn out to be a fake, would we need to send it back to receive a full refund?

    • depends on seller would pay for the return or not.

  • just spoke to live chat and she said that she is going to contact the seller to cancel the order. and if they don't respond an a-z claim will be made!

    • Has your order been shipped already ?

      • yeah 'it's on it's way'

  • UPDATE: I just messaged the seller about when my order will be marked as shipped, and they replied with:

    Message from 3rd party seller:
    Dear friends,
    Thanks for your order, we have already shipped the packages out to you.
    Generally speaking, it will take about 7-10 days to your door.
    Could you please kindly wait and check it later ?
    Please feel free to let me know if you need further inquiry.

    Best regards
    Support team

    This whole process may become a whole lot more annoying if they actually send out a pair of fake Beats.

  • Haha, for those not shipped yet, lodge a cancellation and it will be magically changed to shipped. Dodgy…

    • thats exactly what happened for me too

  • +3

    Amazon rep in chat said the seller is under investigation by Amazon's higher officials

  • Had a chat with Amazon Rep. She said that the Seller is under investigation and if I would like to cancel the order and ask for a refund.
    Happily agreed to cancel !!

    Thanks @Zero23 for the idea. That really helped.

    Good Luck to the people who ordered and hope they get legit products and keep us updated :)

  • +1

    Definitely dodgy. Item shipped Tuesday 13th from Guangzhou China, showing delivered today(didn’t get anything) estimate delivery date range was March 25th- April 12th. Called Amazon rep also told they are investigating the seller.

  • Just got a message from seller, sports2018, and he confirmed to me that I am getting Beats 3 Studio Wireless, after all the copy and paste responses, and apologised for the typo, lol! See how it goes if AusPost decided to deliver my item tomorrow.

  • +3

    Just spoke to the Amazon via Chat, they said the same, sports2018 it is under investigation they have received numerous complaints, and suggested to cancel the order, i happily agreed to get it cancelled :)

    • I had a chat and they said that the seller is under investigation with high priority, and that they are going to update via email on results.

      • Same, didn't get suggested to cancel the order though..

  • +1

    to all the people cancelling their orders, that forfeits your chance of getting a $50 amazon 'sorry' voucher, right? Wasn't that the whole point of buying these in the first place?

    • People seems to be panicky. I'd just wait for it to arrive before raising with Amazon.

    • Nope

  • +1

    Do not contact Amazon directly. They idiotically contacted the seller in a weird way.

    • huh?

    • Yeah. The email sent was weird.
      Don’t know the outcome as the order has been shipped already.

  • For anyone who has received the tracking number (item has been shipped), what is the date of your parcel's first shipping event from tracking system? Mine was on 09/03/2018, but I only placed the order after mid-night last Sunday. How could they post the item even before my purchase was made??

    • Mine order was confirmed at 11:45pm on the 10th, money was deducted from my account at 12:14am 11th. Auspost tracking indicates that item was received by overseas carrier On the 10th at 7:57pm given the 3 hours time difference. Why would the item be marked as shipped when funds have not even cleared at that time.

    • +3

      From the article,

      "I looked through my collection of scam orders and, besides the items never being shipped, there was one common thread that held them together: all of the vendors claimed to be shipping from the US or Canada but provided fake China Post tracking information. Many other customers noticed the same:

      I called Amazon customer service and they confirmed that all of the offending merchants were based in China.

      Amazon has a China problem."

    • Ordered on the 11th, first tracking record shows 12th

  • My understanding they somehow get real tracking numbers from other orders - maybe they operate an alibaba shop and send cheap stuff routinely.

    • Probably, maybe they just send a cheap item with tracking number to our similar post code but not actually sending it to us, that way they can say goods is delivered and we cant even prove that they are fake. It happened to me before with eBay, luckily the seller didnt mean it and claimed insurance so i got my money back. Apparently tracking just shows as delivered and seller has fulfilled his obligation, i hope we are not f-ed

    • This may be the case. That way they can release the money from amazon and disappear. I feel that we won't even get the fakes

      • +1

        Called auspost about my tracking number it was delivered to VIC And signed for, I’m in Sydney. I highly recommend calling the bank for charge back.

        • I think that confirms it, the seller used other random Australia-bound tracking, probably from other marketplace so Amazon couldn't detect. Keen to know what Amazon will do for this

          Edit: now hoping mine is not shipping to my correct suburb so I can dispute it :p

        • haha shizzz, just as expected, my tracking says it's already arrived in vic to be processed, not sure what to do now

        • @James Gatz: Ditto here, delivered to West Melbourne, VIC. Anyone have the same suburb??

          I've raised this concern to Amazon and they have assured me that they will get back to me once they get a response to seller, otherwise, A-to-Z claims kick in. If all else fail, I'd just raised a credit card charge back with all of the supporting documents.

        • @cloudie9: I ordered 2 sets, one with sports 2018 and original store 2018. Sports 2018 ETA delivery dates where 25/3-12/4 but indicated delivered yesterday in VIC. Interestingly the order with original store I opted for express shipping was only shipped out yesterday, called post about tracking number it’s final destination is WA. So guy lodge your A-Z claims or charge back services I’m almost 100% that nothing will be delivered (not even rock!)

        • @Omgallan: not sure if i can lodge now since their fake tracking number has not yet said “delivered” and haven’t passed the delivery time frame, i guess i’ll just wait till one of it happens and lodge the claim

        • Call up auspost to check where the parcel/tracking code is headed for if not destined for your post code area (very likely not) let amazon know.

        • @James Gatz: I contacted amazon au earlier this morning through web chat. They emailed the seller and I got feedback from the seller as following:

          ——————- Begin message ——————-

          Message from 3rd party seller:
          Dear friends,
          Thanks for your inquiry.
          We have already shipped the item out to you .
          Your tracking number is : LX7884***09CN
          Tracking website is : http://www.17track.net/en
          Please feel free to let me know if you need further inquiry.

        • @Omgallan: Just lodged my claim over the phone. Cbf waiting and waiting as advised by the seller, which in fact, the tracking number provided were "delivered".

        • @cloudie9: an update to my post, on my amazon order page, says it’s now delivered to post code 3051! How ironic!

    • I remember seeing a documentary on Youtube saying that you can buy just a "tracking number" in China.

  • I emailed them reguarding the email that said they were sending me a pair of shoes. They replied with “sorry for the typo. we shipped the headphones out to you .”

    • it's all your fault :p

  • My tracking number's (LX77*****12CN) first event was 2 days after I ordered and this is what it says:

    2018-03-15 02:15
    CHULLORA NSW, Processed through Australia Post facility

    2018-03-14 15:17
    SYDNEY NSW, Arrived at facility in destination country

    2018-03-11 13:38
    GUANGZHOU (CN), Processed through facility

    2018-03-10 12:45
    CN-528042, CHINA, Received by overseas carrier

    • which website did you use to check the tracking number?

    • I used http://www.chinapostaltracking.com

      Sat, Mar 10, 2018 18:26
      [Guangdong Foshan Receiving and forwarding center] has received
      Sun, Mar 11, 2018 00:46
      [Guangzhou] has been exported to open
      Sun, Mar 11, 2018 09:06
      [Guangdong Foshan Receiving center] has been sealed
      Sun, Mar 11, 2018 09:08
      has left [Guangdong Foshan receiving and forwarding center], the next station processing center
      Tue, Mar 13, 2018 13:28
      [Guangzhou processing center] has been exported straight seal
      Wed, Mar 14, 2018 05:12
      arrived [Guangzhou processing center]
      Wed, Mar 14, 2018 05:16
      has already paid the airline transportation

  • I called Auspost to check the destination suburb of my parcel (just know that they have the capability to track china post code). However since my parcel hasn't arrived in Australia yet, they couldn't see anything.

    Will call them back once the tracking shows arrived in Australia

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