[EXPIRED] iPhone 6 or Later Replacement Batteries - $39 AUD from Apple

Ldust on 29/12/2017 - 11:30
Last edited 01/01/2019 - 16:54 by 2 other users

Moved to Forum: Original Link

Apple to offer $29 battery replacements for a year as a way to apologise for slowing down of iPhones.

Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29 — for anyone with an iPhone 6 or later whose battery needs to be replaced, starting in late January and available worldwide through December 2018.

https://www.apple.com/au/iphone-battery-and-performance/
Thanks thewinchester for the AU link.

Mod: Insufficient details for upcoming deal. This deal is missing (1) A price for Australia (the price won't simply be the US price converted to AU $) (2) A definite start date.

This offer should therefore be re-posted as a deal in the future, once these details are known (AU price & start date). Moved to the forums so discussion can continue.

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Comments

  • abc on 29/12/2017 - 11:31
    +40

    Sounds like antennagate all over again 😂

    • alexGoodwin on 29/12/2017 - 12:07
      +12

      it was the time i left the herd. never look back…

      • darthsparrow on 29/12/2017 - 12:13
        +4

        And yet here you are looking at this deal.

        • alexGoodwin on 29/12/2017 - 12:16
          +106

          like most ozbargainer, i come here for the comments…

        • darthsparrow on 29/12/2017 - 12:20

          @alexGoodwin:

          I like your comment too. ;-)

        • ireadtermsofuse on 29/12/2017 - 12:43
          +1

          @alexGoodwin: I came here for research purposes

        • Samdell on 29/12/2017 - 12:56

          @alexGoodwin: And I only read Playboy for the articles :) (Wait, does Playboy (a) even exist anymore and (b) is there anything but articles in Playboy of it does?

        • darthsparrow on 29/12/2017 - 13:02
          +4

          @Samdell: mate, you're at the wrong website

        • CyberMurning on 29/12/2017 - 13:20

          @ireadtermsofuse: i came here to spend $ on anything that scream deals

        • VBO on 02/01/2018 - 17:25

          @alexGoodwin: I have come here to chew bubblegum and kick ass…

      • ozibargainer on 29/12/2017 - 12:23
        +6

        and joined the other herd…

        • IamEzza on 02/01/2018 - 17:14

          There are hundreds of different phones to choose from though.

      • JTTheMan on 29/12/2017 - 13:17

        Me too! Baa baa :)

      • nurbsenvi on 31/12/2017 - 20:58

        lol as if using android qualifies as being not herd

      • Korban Dallas on 07/01/2018 - 13:58

        Should be free IMO.

    • [Deactivated] on 31/12/2017 - 23:57

      This is much much worse. They hid a warrantable physical design fault by silently crippling people's phones and encouraging them to buy new ones.

  • SoresuMakashi on 29/12/2017 - 11:31
    +10

    lol

    Even at $29 they're still making plenty of money

    • wtfnodeal on 29/12/2017 - 11:37
      +43

      Replace it, I think there is labour etc which easily more than $29.

      • ozbking on 29/12/2017 - 12:12
        +21

        Not including shipping, electricity, store rental and quality control…

        • Scab on 29/12/2017 - 12:44
          +35

          Not including shipping, electricity, store rental and quality control…

          Or tax evasion.

        • ireadtermsofuse on 29/12/2017 - 12:45
          +3

          Water usage, meals, land costs, equipment maintenance, safety checks, stationary…

        • onlyletters on 29/12/2017 - 13:04
          -5

          no its including all that.. it takes about 15 minutes to replace an iphone battery..

        • whooah1979 on 29/12/2017 - 13:59
          +11

          @Scab:

          Or tax evasion.

          Not evasion. It's tax avoidance or minimisation which is perfectly legal.

        • Scab on 30/12/2017 - 03:20
          +4

          @whooah1979:

          Yeah, and my friend doesn't wash cars, he's a detailer.

        • PVA on 30/12/2017 - 10:34
          +4

          @whooah1979:
          And morally wrong

        • whooah1979 on 30/12/2017 - 12:24
          -2

          @PVA:

          There is nothing morally wrong with reducing ones taxes . Tax deductions, trs and gst free imports are rights given to everyone.

        • cloudy on 30/12/2017 - 13:52
          +3

          @whooah1979:

          Aggressive tax planning is a grey area which I'm sure apple operates in, eg transfer pricing. Perfectly legal until challenged in court.

        • resisting the urge on 30/12/2017 - 16:49
          +2

          @whooah1979: the difference between reducing and evading becomes clear in Court, once all the facts are presented and a finding made.

          Which is why influential defendants get away with it every year.

      • supaderp on 29/12/2017 - 12:13
        +4

        $25 x 1.6 (inclusive of overhead costs) x 1.1 for superannuation = $44/hr minimum.

        • ilikeradiohead on 29/12/2017 - 13:44

          1.6 for on costs seems a bit high. Where I work we normally do 15-30% on costs for each additional staff member (a bit different from scratch though).

        • whooah1979 on 29/12/2017 - 14:25
          +4

          @ilikeradiohead:

          160% is about right for sydney.

      • datafellows on 29/12/2017 - 12:25

        Not knowing if they do anything else than just change a battery but it takes about 10 mins or less to physically change it :)

      • magic8ballgag on 29/12/2017 - 12:27
        +3

        An hour? They could do it in under 10 minutes as it's quite a simple job, especially for an experienced Genius.

        • smpantsonfire on 30/12/2017 - 14:03
          +1

          What about 30 minutes dealing with the customer?

      • OzBrogains on 29/12/2017 - 12:35
        +3

        Lol don't quit your day job and start up a shop is all I can say

      • RedHab on 29/12/2017 - 12:36
        +4

        If they'd designed it properly with a customer replaceable battery in the first place, then it would not be an issue. However, then people would not upgrade their phones so often…

        • resisting the urge on 30/12/2017 - 20:16
          +8

          People want slim; waterproof; reliable. That cannot be done with removable batteries due to the covers, extra casings, connectors and so on this requires. It is about meeting consumer expectations practically.

          BUT… It is not often that a big corporation beats the Shen Zhen vendors!

          i.e. If I buy a battery shipped internationally for about $8 (inc the tools to do it, or break it, depending on how capable I am, and how carefully I tread): That amount is not far off the price of the postage fr China!

          Are the online OEM vendors paying their taxes?

          At my hourly rate x the 0.5h it will take me (and I can't do it as well as a person skilled in the Art) I can't beat the $29 Apple offers.

          And the battery is OEM, the job guaranteed, the invoice inc. GST & tax-deductible, the shop round the corner, etc.

          I reckon in reality it goes like this (in AUD):

          Apple buy the batteries for………. <$2.00
          Logistics & bulk shipping………… <$2.00
          Corporate HO R&D contribution… <$2.00
          Technician @8m all-day non-stop <$8.08 (Tech paid no more than say $35/hr before tax)
          Genius bar/sales person time…… <$5.92
          - Profit @30%
          Sales tax/ GST / VAT………………. $2.90

          Total………………………………… $29.00

          But as we all know, from labour camp to end user, like all all-seeing Orwellian Corporations, tax is best avoided/unnecessary, so all the above figures are moved around to maximise corporate contributions: Surfacing profit in low-tax jurisdictions and loss-making expenses in high tax jurisdictions.

          Still for me, even some other OzB users, this presents good-value, esp if it your phone has an old battery and is now throttled to prevent low voltage errors in cold conditions.

        • Brendoo on 30/12/2017 - 21:20
          +2

          @zerovelocity:

          I have replaced many iPhone batteries. It takes approx 10-15 mins for an amateur like me. Sometimes a little longer if you get one stuck hard and needs a fair bit of heating to loosen the adhesive.

          One thing missing from the list/calculation above is increased brand satisfaction by customers due to a US$29 battery replacement. That would have many millions of dollars in increased revenue for Apple. Hard to set the value at a 'per transaction' level, but nevertheless there'd be a certain number of dollars.

          Even if Apple did a free battery change they'd be making a profit overall from that customer into the future due to even more brand satisfaction.

        • Gravy on 31/12/2017 - 22:13

          @zerovelocity: Galaxy S5 disagrees with you.

        • jace88 on 02/01/2018 - 14:20

          @Brendoo: Valid point, but don't forget that DIY battery jobs impact resale value (if that matters). I've sold a lot of my old iPhones over the years and some of the buyers (who were just resellers) did pretty thorough checks to see signs of DIY (or unofficial) battery changes.

        • resisting the urge on 03/01/2018 - 08:17

          @Gravy: They do? When? How?

        • Gravy on 03/01/2018 - 12:09

          @zerovelocity: Galaxy S5 is IP67 rated waterproof at 1m for 30minutes. Has a removable back and user replaceable battery. It's also reasonably slim (I actually prefer it to the S7 edge my wife has now as its less slippery out of a case).

        • resisting the urge on 05/01/2018 - 11:55

          @Gravy: Ah I see, but yes 5S is thicker than other Samsung phones, let alone an iPhone. Not that I care for slimness, I too prefer a thicker phone, it is just one of the two reasons batteries are sealed inside, these days.

    • DirtySteve on 29/12/2017 - 12:17
      +16

      Certain iPhone 6s devices that were manufactured between September and October 2015 and fall within a limited serial number range are eligible for a battery replacement, free of charge.

      Use the serial number checker at https://www.apple.com/support/iphone6s-unexpectedshutdown/

      • JoeSoap on 29/12/2017 - 12:23

        thanks for that also a note this is only supported for 3 years so ensure to have it checked before sept 2018. I do have one of these phones so time to swap it out.

      • iamnotintheuk on 29/12/2017 - 12:26
        +1

        my phone didn't have the shutdown issue, just normal batter wear. They still replace it free of charge :)

        • DirtySteve on 29/12/2017 - 12:29
          +1

          Did you claim it had the shutdown issue?
          Or did you just request a new battery under the program?

        • iamnotintheuk on 29/12/2017 - 12:40
          +4

          @DirtySteve: well it does shut down but only when the battery goes under 15%, I framed it as "shut down sometimes", "known issue with the 6s", "my serial number matches".

      • smoothymcmellow on 29/12/2017 - 12:40
        +1

        My wife had the shutdown issue, first time she took it to Apple "it's outside the warranty, battery looks within tolerance, $79 to replace"

        Went back to them a month later "oh it falls in the replacement window, free of charge"

        So worth checking if you have this issue, it was an obvious and very annoying flaw

      • muncan on 29/12/2017 - 18:16

        Hmm, Mrs muncan's iPhone 6s had the unexpected shutdown problem last year, and after many painful store visits we managed to swap it over for another phone. Now it looks like the replacement phone's serial number is still eligible for the battery replacement. Now setting a free battery replacement reminder for October 2018. Thanks!!

        • OzSikh on 01/01/2018 - 04:52

          a note this is only supported for 3 years so ensure to have it checked before sept 2018.

        • muncan on 01/01/2018 - 11:41

          @OzSikh: Woah thanks!! In my holiday confusion I mistook Oct coming before Sept.

      • Doggiie on 29/12/2017 - 23:52

        Woo I am part of this free replacement. Why did they never tell me this?

        I did have the shutdown issue 2 iOSes ago, it was annoying because my notifications disappeared in the morning. Did not take it to heart as much though.

    • Mr Amayzing on 30/12/2017 - 09:47

      Actually its $AU39 and private repairers will do it as low as $35

    • [Deactivated] on 31/12/2017 - 23:59

      I paid $119 not 2 months ago, they broke the phone when replacing it and had to give me a new one. The battery is cheap, the labor to replace it isn't so much. They're probably not losing money though. At $119 they probably made money even replacing the phone.

  • hogwarts on 29/12/2017 - 11:32
    +21

    Come on Apple.. Do it for free ;/ - luckily I'm not an iPhone user

    But they have enough money to do it for free

      • hmac on 29/12/2017 - 11:40
        +3

        Samsung also has better batteries and also doesn't slow phones down based on battery capacity

        • DraceSabin on 29/12/2017 - 11:45
          +15

          well we don't know that for sure yet

        • nushydude on 29/12/2017 - 11:45
          +22

          They 'just' slow down. At least that's what happened to my S7.

        • hmac on 29/12/2017 - 11:46

          @nushydude: the amount of apps you have running in the backgrouond and how full your memory is. just like a pc

        • darthsparrow on 29/12/2017 - 11:47
          +4

          So good that's it's mind blowing eh?

        • dangerdanger on 29/12/2017 - 11:47
          +16

          Didn't Samsung batteries explode for a while? Note 7?

        • ozdesi on 29/12/2017 - 11:48
          +1

          @hmtk: you work for them?

        • jesseboy89 on 29/12/2017 - 11:49
          +3

          @DraceSabin: we do know… Because it takes forever to get android updates and they stop giving us major releases 2 years after phone release.

        • kimba88 on 29/12/2017 - 11:50

          @nushydude: you don't recommend the s7 then?

        • nushydude on 29/12/2017 - 11:52
          -3

          @hmtk: I had installed only about 50 apps on top of the stock apps, which is not a lot at all. No games or large apps. Doesn't matter, now that I have switched to the Pixel 2 and it is way snappier than the S7 (for now at least). Wonder if it will slow down with time as well.

        • Trishool on 29/12/2017 - 11:52
          +12

          Samsung dont need a degraded battery to slow its phones down. Their UI and six months of use of any of their new devices is enough to see it happen. It's a standard 'feature' of any Samsung flagship :P

        • nushydude on 29/12/2017 - 11:55

          @kimba88: I don't know if the slowdowns I experienced were due to software updates or the deterioration of flash memory. If it is the latter, then a brand new S7 would perform fast. I never felt it was slow in the first few months of ownership. Again, could be either or both.

        • sane on 29/12/2017 - 12:27

          @dangerdanger:

          " This battery is fueled like fire, so start melting phones cuz the battery is hotter than hot … its hot, hot, HOT!"

          Frankly phone manufacturers have been getting away with murder. The expectation should be a $1000 phone will last 4 years - battery and OS included - and that's how long the warranty should be. Let's be honest, the tech isn't moving that fast any more and making the battery hard to change should HURT the company doing it.

        • Matt86 on 29/12/2017 - 12:50

          Samsung, HTC, Sony, LG and Apple all use the same battery technology.
          Other devices may have bigger batteries, yes. But they still have the same underlying flaws of lithium ion.

          Almost all phones these days have internal batteries too.

        • greatlamp on 29/12/2017 - 13:55

          @nushydude: are you on Android 7.0? I'm still on 6.0 and refuse to update.

          I suspect that the new os isn't optimized for the phone like the original one would be

        • wtfnodeal on 29/12/2017 - 15:10
          +1

          I have had Galaxy S1 all the way to S3. When the battery died on 11th month I was told the battery on had 6 months warranty that has also officially told me enough of Samsung from that day on. Switched to iPhones no problem with claiming warranty even slightly out of the usual 2 years warranty. And yes, Samsung phones do slow down after a year or two to force you to upgrade to a newer phone just like iPhones.

        • steven231 on 29/12/2017 - 17:05
          +1

          @kimba88:
          I've own an S7 from launch March 2016 and i can recommend it, battery life is great and just redid a Geekbench, performance still mostly remains. Probably 90% of performance which is impressive.

        • Cyphar on 29/12/2017 - 18:26

          @nushydude: Guessing after you upgraded to Nougat? A VERY common issue for the S7 & S7 Edge. Very off-putting

        • Mr Amayzing on 30/12/2017 - 09:49

          @Superannuation: Agree. Stay on Marshamallow. Its a good Android OS

      • Chookt on 29/12/2017 - 11:50
        +2

        Samsung sent me a new battery for free on my 18mth old phone. I told them the battery had warped a bit. Other users got a free replacement for the same reason as well based on another forum.

        • kimba88 on 29/12/2017 - 11:51

          was that for the galaxy s4?

        • sssbp on 29/12/2017 - 12:04

          Which model of the Samsung?

        • Chookt on 29/12/2017 - 12:05

          @kimba88: I think so

        • burningrage on 30/12/2017 - 15:21

          Incidentally last week I lodged a sharp drop battery incident for my Note 5 which is obviously out of warranty.

          Today they replaced it with new battery.

          Using 3C battery monitor helped my argument.

          Thats service

        • Trishool on 04/01/2018 - 08:46

          @burningrage: Is the 3c battery monitor an app?

        • burningrage on 04/01/2018 - 09:09
          +1

          @Trishool:

          Yes.

          I said to Samsung (as it happened to my Note 4 and now Note 5) that at 40%, the mVoltage was dangerously low at 3700mV and I managed to get a screenshot (as I set 3C to update every minute) when the % was 20% but Mvoltage was 3200-3300mV and the phone suddenly shut down.

          Samsung replaced the battery with the new one.

        • Trishool on 04/01/2018 - 09:37

          @burningrage: Thanks!

      • asianbargain on 30/12/2017 - 16:50

        Where you get that information?

        • wtfnodeal on 30/12/2017 - 17:06

          Samsung support told me when I tried to claim battery warranty.

    • [Deactivated] on 29/12/2017 - 12:26
      -2

      Do what for free?

      Replace millions of phone's batteries for no reason other than PR?

      Nope.

    • burningrage on 29/12/2017 - 12:47
      +11

      The approach by Samsung and Apple couldn't be any starker while both related to battery.

      Note 7 - Samsung apologized, recalled the phone, and had media conference about what went wrong and said they were willing to share the battery check knowledge with competitors. Sweeteners for those affected. Result: Note8 global best seller if the media was to be believed.

      Apple - Secret change, denial, eventually admission only after 8 separate legal actions, then this discounted remedy. Result: wait and see but as of this morning, I see a lot of obviously Apple-biased reviewers (eg: Engadget) quickly admonished Apple by saying "planned obsolescence) conspiracy debunked.

      I hope those affected Apple users will be properly compensated.

      • winterseed on 29/12/2017 - 14:40
        +14

        Are you comparing iphone performance degradation over time with Notes suddenly exploding?

        • muncan on 29/12/2017 - 18:21
          +5

          Pretty sure my airport still has reminders at the checkin counter about not allowing Note 7 devices.
          Fingers crossed we can still continue to fly with original iPhone 6 batteries.

        • burningrage on 29/12/2017 - 22:25
          +2

          No. I am comparing the corporate response of Samsung vs Apple pertaining to the same subject in question, that is battery.

          Let this be a case study for those who are learning about damage control.

        • Symbiotic on 30/12/2017 - 05:23
          +6

          @burningrage: “same subject”. Not really. The iPhones concerned haven’t been banned from flights like the Note 7 was. Samsung had no option but to respond in the manner they did. Their phone batteries were exploding and putting lives at risk.

        • try2bhelpful on 30/12/2017 - 06:25
          +3

          @Symbiotic: absolutely. If you release a product that is banned by Airlines there isn’t much wiggle room. My experiences with Apple have been great, it isn’t so much a battery replacement as a whole new refurbished device. If the cheap battery extends to the iPads I might look at replacing the one in my iPad mini 2.

        • burningrage on 30/12/2017 - 09:26

          @Symbiotic:

          If that is a case, then I could also said the same thing about the legal actions taken by the then 8 plaintiffs.

          In that case, Apple also had no option but responded globally when legal action was taken.

          I believe the subject is still about battery. The fact that one was faulty to the point of being banned and one was degraded to the point of potential internal damage (or sudden shutdown as Apple said) were just, in my opinion, the form of defect.

          As I said, we'll see the impact of this in the future.

          I have to say Apple does attract its own share of enemies, which I do sympathize but my point is just merely highlighting the corporate response differentials between the two.

        • Symbiotic on 30/12/2017 - 12:52
          +2

          You’re comparing oranges and apples (pun). Yes the common theme is a battery, but that’s really where this comparison ends.

          It’s like comparing car emission coverup vs defective air bag installations. Neither is great, but the former (in the short term…) isn’t putting lives at risk, whereas defective airbags are. Yes the common theme is a car, but the two situations aren’t really comparable, and as a result the manufacturer response isn’t comparable either. One is a shady cost cutting tactic, the other is dangerous situation putting lives in immediate danger.

        • Trishool on 04/01/2018 - 09:36

          It seems the comparison is rather about response of a major corporation to media and consumer backlash. The fact that both are battery related are more of a coincidence.

        • Al123 on 15/01/2018 - 19:43

          Good on your analysis :)

      • field1985 on 30/12/2017 - 07:45
        +6

        What are you talking about?

        Samsung did not simply apologize and announce the recall. It went on for many months (the first reports were in August and their replacements were still exploding in October).

        "After weeks of investigation, the US Consumer Product Safety Commission announced a formal recall of the Galaxy Note 7."

        "The news should come as source of relief for Samsung customers, many of whom have been grappling with Samsung's mixed messaging and confusing responses to the Note 7's ongoing issues."

        Samsung also protected South Korean's while ignoring the rest of the world. "A software update issued to South Korean owners earlier this week caps the battery capacity at 60 percent, supposedly to prevent overheating and eventual battery combustion. The fix is not available to Note 7 owners outside South Korea."

        You can Apple bash all you like, but you can't change what happened.

        Source
        source 2

        • burningrage on 30/12/2017 - 09:37

          I think chronologically there was more than this.

          But the summary was Samsung thought it found the cause, which was why it released the second replacement. When that didn't work, the subsequent response was swift.

          When they discovered what happened, they held a press conference explaining what happened, apologized, and said they were willing to share the battery check technology with competitors. They also more than compensated the affected users as some users in this forum can attest.

          THis is a good inside story about the scandal at the time before eventually they couldn't fathom killing Note brand because there was simply too many people against that.

          http://mashable.com/2017/03/29/samsung-galaxy-s8-forget-note…

          and this is what they last did as a final apology to those affected:

          https://www.youtube.com/watch?v=CehSgE38lOI

          This is a story of comparative between two corporate responses. This is not an attestation to iphone or galaxy notes or whatever product.

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