The Vet Lost My Dog [Has Been Found]

Hi Guys, first off, I'm never that active on here, but I love the site, keep it up.

Ok, this past Monday I took my dog Kuma to the vet for vaccinations, microchipping and desexing. After everything had been done, they contacted me to pick him up. We are in the waiting room for at least 15 mins then get asked through to the back room where they tell us he just escaped and ran down the main road (very busy traffic area). My only focus was to get my dog back, so out the door I went with one of the staff before we split up and started searching separately. There were a few sightings not long after he escaped, but nothing concrete since then.

I haven't done any work this week and have been out night and day searching for the poor bugger. All relevant authorities have been contacted, I started a facebook post which has been received very well and widely with lots of people helping search, but no luck.

It's getting to the stage now where it appears he is either dead or stolen :(

If I get Kuma back, I won't go down this route, but I'm wondering how I would go about taking legal action against the vet. I will wait until next week before I begin any sort of action.

Thanks in advance for any advice.

Comments

  • -6

    I’m wondering how I would go about taking legal action against the vet. I will wait until next week before I begin any sort of action.

    Seems you’re more interested in sueing the vet then you are about your pet. Did they let the dog go? Was it real negligence not just accidental? Did they still have the hide to charge you for the consult? Did they just say, oh well, sorry, dog is off the premesis, not our problem now? Do they regularly lose dogs? Have they made no attempt at any assistance or compensation? Have they refused to change their handling procedures? What made you decide to jump right to legal action? What amount of money would it take to stop your grieving and make it all better?

    but I want them to learn a lesson from this. (from your earlier comment.)

    What lesson are you going to teach the vet by wasting your time and money and their time and money? They are probably just as gutted about the incident as you are, but legal action? In the hope of what? It won’t bring the dog back, but I guess money solves problems for lots of people. I am at a loss though, did you lose a dog or a cash cow? If they had to close up shop because of one incident and you put multiple people out of work and other pet owners without a vet, would you then feel vindicated? If they have a habit of doing this to others, then sure, go at it. But if they are a great vet, and asset to the community, your search for retribution could have an enormous effect on innocent bystanders. Would you still feel vindicated?

    I lost a dog many years ago due to someone else’s negligence and stupidity. The dog was a member of the family for just on 16 years, so much more than a pet, so it was as if a child had run away. Everyone in the family was gutted. We spent weeks out looking and door knocking, flyers and ads. Put up a huge reward and it all ended in nothing. The person who caused the dog to flee was gutted. Beside themselves. Almost as torn up as anyone in the family. But the thought of sueing them was just never thought of. It was a silly set of circumstances. No negligence. No malice. Sueing them would have proved nothing and not solved anything. It wasn’t a opportunity to make money, it was a family member. Sueing the other person would have ruined their life? For what? Just so I could feel “justified” and to “teach them a lesson”.

    I guess it’s nice that you are giving them a week before you seek legal action though… char ching!

    PS: neg away, as I don’t care. This kind of jump straight to legal action need for vindication over the loss of anything, human or animal is sickening. It dehumanises the whole situation. If there was no negligence and was simply an accident from poor procedures, what would sueing a vet into the ground do for you or anyone else other than for your own satisfaction. “Teach them a lesson” if they need to be taught a lesson, you needed to have changed vets years ago.

    • +3

      It is sad to hear you lost your dog. It is gut wrenching no matter how it happens and it sounds like you were very mature about that situation at that time. Your situation doesn’t sound quite the same though. One person looking after one animal makes a silly mistake is awful, but we can all recognise in ourselves that accidents can happen, say one in a thousand times.

      But a vet that looks after 10 – 40 animals a day, they need to take much stronger precautions, because a 1 in 1000 incident is going to happen to them a couple of times a year. An animal escaping is one of THE MOST OBVIOUS risks. Animals don’t want to be there, are cranky, unwell, are likely to act up and try to escape. How is it even possible in their back 'secure area' that a gate was designed in a way it could be left open?

      If a child ran off from childcare would you be saying “ Was it real negligence not just accidental? Do they regularly lose children?” Such as there would be in a childcare situation there should be enough redundancy in place that some things like an open door that would be accidents are home are not possible in a professional situation because your level of risk is much higher.

      Don’t just have a gate, have two gates in an airlock, with one on a spring that shuts automatically. You need redundancy because that 1 in 1000 incident is going to happen to you a couple of times a year.

      If they skimped on something so obvious, what other procedures are they lacking? They are in no way 'an asset to the community' operating a vet practice that way, and definitely need a wake-up call, whether that comes from their insurer after they face legal action, or a visit from the council or licencing board to assess not just their security but all of their practices.

      • While I agree with you generally, this shouldn’t happen, to anyone, be it a child, elderly parent or a pet, but the fact remains that vets deal with a large number of animals. This does not obsolve them of all responsibility, but handling large amounts of unpredictable animals stacks the odds against them that something unexpected may happen.

        As I said in my post, was it just a case of complacency or was it truly a case of negligence? If it has never happened before, then complacency may be a more apt description. If it is an ongoing issue, several times a year, then yes, that is negligence. Even if it had happened once or twice in the past and they refused to change their handling procedures, then sure, negligence.

        Everyone is an expert after the fact. A lot of people saying “they should/could have done XYZ.” but they didn’t. Policy and procedure is usually created/changed as a result of incidents like this. The person the dog escaped from may have handled thousands of animals over the years and never had an issue. The one time something unexpected happens, all of a sudden it’s all torches and pitchforks.

        Sure, I agree with calling in he lawyers if there is a history of this place losing dogs this way. But what is the history of this vet, what were the circumstances, what is the attitude of the vet. What other things that the vet does is questionable?

        And trust me, if they are a great vet and are well regarded in the community, they have already learned a very valuable lesson, and the social media shitstorm and loss of other customers will already have hurt them. Calling in the lawyers for what appears to be a very unfortunate situation would only serve to line the pockets of the lawyers. It won’t ease the grief of the situation for the dog and/or it’s owner. Retribution via litigation will only last a short time and will never fill the hole of a missing pet/family member.

  • +7

    I've been keeping an eye on Facebook updates and I'm happy to let everyone know Kuma has been found.

    • +1

      So, we can call off the lawyers? Or is that still a green light?

      • +1

        yeah, no lawyers

      • -1

        Seems the lawyers are off but the morons still exist! 😡

  • +32

    It's true, Kuma kept banging on someone's door at 3 am last night until they answered. The Family received one of my flyers just the day before, so they called me straight away and we were off to collect him. Couldn't be happier right now :)

  • +1

    Oh I’m in tears again. So very,very pleased you have your boy safe & sound at home again 💕
    Are you able to post any photos? - so many of us have been hoping he would be found alive & well, it would be good to see him.
    Also the people he went to deserve at least a bottle of champagne or a carton of beer - good on them.
    Won’t mention the vets, but next time he needs any treatment or his yearly injections, go somewhere else - also check their reviews from other people before making a final choice.😍 👍

  • +1

    Really pleased for you all :)
    I am sure that you have given that he had surgery before being lost but please take Kuma to a vet to be checked over.

    Happy happy happy :) you always remember this day.

  • +2

    Please update original post so people like me who have been checking back every day can see the good news. SO HAPPY FOR YOU

    • +2

      Title updated.

  • was recently told my dog needed a $3000 c-section and tried to make me pay it off with a plan, she didn't need it at all and was completely fine giving birth naturally. Was also recently told my other dog had to spend days at the vets costing hundreds per day and needed all this stuff thats really expensive to save him from a tick. I took him home and decided to try TLC….. he was absolutely fine in a few days. If I listened to them Id be paying off $4500 in vet bills for no reason just in the last 12 months…… PS I no longer trust vets

    • I once talked to Dr Chris Brown, and he was a bit of an A hole, he had a bit of menace about him. Therefore all Vets are A holes.

      • I'm terrible at description, trust is wrong word sorry, I meant I am dubious about just forking out whatever they ask.

  • +1

    Did the vet end up offering you any sort of compensation?

  • That's great that Kuma is back.
    Now it's time for a spanking!

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