I managed to obtain a Telstra ID through this offer, however, when I tried to connect to Telstra AIR
I was UNABLE TO CONNECT
To use Telstra Air® you’ll need an eligible broadband plan and gateway.
To see which plans are eligible and to find out how to activate Telstra Air®, visit the Telstra Air® FAQs
Do I have to top-up $30 life long plan in order to use it?
Yep I suspect having the SIM is not enough. You probably need to be on a prepaid plan.
Looks like you have to have an eligible service to be a member now. A recent update of the app now requires login to the account and verification using a Telstra mobile number.
It seems that you now need to have a service thats also been recharged. Its asking me to recharge.
I had an active service but it ran out last week. Today it wont let me use Telstra Air and its saying something about needing to recharge.
I found this
https://crowdsupport.telstra.com.au/t5/Broadband-nbn/Telstra…
but its from last year.
Anyone know a link to find out more information about the recent changes ?
I think they've simply decided to enforce membership. It's not just the app. I can't sign in with the web page, it says I don't have an active service. My previous service was a $30 starter kit I used last October.
Ah well it was good while it lasted.
So seems like if someone is interested in using Telstra Air then the simplest and cheapest way of doing that is to recharge $30 on Long Life and gain access for 6 months to Telstra Air. Is that right ?
I cant connect to telsta air anymore since a month ago. used to be able to connect and login. Now doesnt even connect although the signal is strong. anyone have the same issue?
Do you have an active account with Telstra? What plan are you on and when was your last recharge ?
Yes i have. Btw the problem is i cannot connect at all to telstra wifi,
before even inputting the username and password.
I thought anyone could connect to telstra air, you'd only get the free lesser version if it was a problem with the telstra plan?
It does say "so long as you have an active recharge" so I guess if you #125# it, it should tell you when your recharge runs out. Though if you've never topped up you might not have anything active at the moment?