[Price Error] SanDisk 960GB SSDs (Extreme Pro & Ultra II) - $210.95 Delivered @ GraysOnline eBay or $179+ Shipping @ GraysOnline

RogueWolf on 09/03/2017 - 19:51
Last edited 14/03/2017 - 20:13 by 3 other users

Moved to Forum: Original Link

UPDATE: Sorry OzB's Its a price error unfortunately, expect refund & a $20 graysonline credit for the inconvenience, win some you lose some..

Graysonline email taken from posters comments:
"I regretfully advise that we are unable to fulfil your recent purchase of the SanDisk Products.
Due to a supplier data-feed error the product is unavailable. A full refund of your purchase price is in the process of being completed and funds will be transferred back to you via your original payment method.
I would like to assure you that this is a rare occurrence; we take every measure to minimise the likelihood of this happening. As an apology for the inconvenience, we have organised for you to be sent a $20 voucher to be used on your next purchase with Grays Online. This voucher will be sent in a separate email within the next 2 business days."

UPDATE Sandisk Ultra II SSD SATA III SDSSDHII-960G still available

Update: Unless your using a ebay coupon discount its cheaper on graysonline website $179+ shipping, thanks to tofuguts for picking up that

**Graysonline.com Website Links:
Sandisk Extreme Pro SSD 960G SATA III SDSSDXPS-960G
Sandisk Ultra II SSD SATA III SDSSDHII-960G

**Ebay Links:
Sandisk Extreme Pro SSD 960G SATA III SDSSDXPS-960G
Sandisk Ultra II SSD SATA III SDSSDHII-960G

Sandisk Extreme Pro SSD 960G SATA III SDSSDXPS-960G
Features:
Innovative SanDisk nCachePro technology delivers sustainable high performance 24 x 7 x 365
Sequential Read Up To 550 MB/s; Write Up To 515 MB/s
Up to 33% longer laptop life
TRIM support and Background Garbage Collection constantly free up unallocated blocks that once held data to lower latency and boost performance
SanDisk SSD Dashboard includes S.M.A.R.T. support to monitor the health of your SSD in real time to prevent data loss
Specifications:
Capacity: 960 GB
Read Speed: up to 550 MB/s
Write Speed: up to 515 MB/s
Interface: SATA Revision 3.0 (6 Gb/s)
Dimensions: 2.75 x 3.96 x 0.28 in. (69.85mm x 100.5mm x 7.0 mm)

Sandisk Ultra II SSD SATA III SDSSDHII-960G
Specifications:

Dimensions: 69.85mm x 100.5mm x 7.0 mm
Read Speed: up to 550 MB/s
Write Speed: up to 500 MB/s
Dimensions: 2.75 x 3.96 x 0.28 in. (69.85mm x 100.5mm x 7.0 mm)
Interface: SATA Revision 3.0 (6 Gb/s)
Operating temperature: 32ºF to 158ºF (0ºC to 70 ºC)
Endurance: MTBF: 1.75 million hours
Shock: Resistant up to 1500 G @ 0.5 m/sec
Vibration: 5 gRMS, 10-2000 HZ / 4.9 gRMS, 7-800 HZ

Computing

Related Stores

Grays
Grays

Comments

    • xuqi on 14/03/2017 - 13:41
      +4

      E-Bay will fold and allow them to cancel the sales, denying anyone the option to provide feedback.

      Seen it done many times before so most probably will be allowed in this instance.

      • pinchies on 14/03/2017 - 13:44

        I'd love to see an example of this happening.

        • roddy84 on 14/03/2017 - 13:45
          +3

          I bought something from target's ebay and had this happen last year.

        • pinchies on 14/03/2017 - 13:46
          +1

          @rob74:
          Thanks - then I guess it is not unprecedented, and we've all wasted our time. :(

        • paleorana on 14/03/2017 - 13:56

          @rob74:

          Damn. That defeats the purpose of feedback in a way. Inb4 quick leave bad feedback now. Buy then again if they cancel the sale then there wouldn't be feedback to link it to

        • xuqi on 14/03/2017 - 14:29

          You won't see it unless it happens to you. One minute the item is in your list and you have the ability to add feedback, the next minute poof, nothing there in your 'purchased' list, and nothing to leave feedback for…..

      • pinchies on 17/03/2017 - 09:03

        Looks like EBay hasn't intervened yet!

    • pinchies on 14/03/2017 - 14:50
      +1

      Thanks for all the anonymous neg votes… I'd love to know why what I said in the comment above was so wrong.

      • [Deactivated] on 14/03/2017 - 18:47
        +1

        I'm going to guess that the post is too long, people just followed suit after the first few negs

        • pinchies on 14/03/2017 - 18:55

          Ok, thanks.

  • throwawayaccount1234 on 14/03/2017 - 13:55
    +2

    http://www.austlii.edu.au/cgi-bin/sinodisp/au/cases/nsw/NSWS…

    tl;dr Guy buys 250k plane for 150k on ebay, NSW court rules a contract had formed and buyer wins

    e: Not that I'm advocating for people to start looking for bargains on lawyers

    • blaze on 14/03/2017 - 15:18

      It's a bit different when you're talking action auctions I believe. Listing your items in an auction means you are entering into an agreement to purchase on the final price. I see it happen all the time, people don't know how eBay works and they list something up with a low starting bid. It's a low interest item so they only get 1 bid, end up having to sell it for the minimum bid price. The only way out of this ,for the seller, at this point in the sale, is to claim that the item is broken etc, which is a bit dodgy.

      What we're looking at here is a simple case of a retailer listing a product "buy now" at a price and making a mistake. It sucks but it's not like we can do much about it. Totally different beast auctions vs buy now.

      • throwawayaccount1234 on 14/03/2017 - 15:19

        They listed a product, buyer paid listed price, seller took the money.

        If anything it's simpler.

  • vince088 on 14/03/2017 - 14:38
    +10

    got a email from grays..

    We’ve identified you as being affected by a recent technical issue in regard to a purchase made with GraysOnline. We are sorry that you didn’t have a good experience. Therefore‚ as a token of goodwill‚ we’ve popped a $20 voucher code to spend on GraysOnline in this email to help make up for it.

    • Mr_Faulty on 14/03/2017 - 14:40
      +2

      Just got the same email, no email about a refund???

      • Balljuice on 14/03/2017 - 14:42

        Yep same, $20 credit email but no email about refund….

      • vince088 on 14/03/2017 - 14:48

        yes, no email about a refund, so im calling now to ask where my money.

        i just called and their gonna push my refund as a priority

        reason of refund, item is out of stock lol

        • JimmyF on 14/03/2017 - 15:15
          +1

          LOL of course its out of stock at that 'price'. Next week we'll have stock again for twice the price!

          Interesting they chose the no stock option to get out of it.

          I thought that was a no no in ACCC eyes, selling stock you don't have! Plus if stock appears next week, then what!?

          They should have just said it was a pricing error!

        • halo9 on 14/03/2017 - 16:10

          Yep it is a no no.
          https://www.accc.gov.au/consumers/sales-delivery/non-deliver…

          If stock pops up again soon for more, then report them to the ACCC

    • feihong on 14/03/2017 - 14:44

      Just got the same email too

    • RichardL on 14/03/2017 - 14:45
      +1

      Same email as well…

      Funny thing is that the voucher says expire 7/1/2017…

      • Mr_Faulty on 14/03/2017 - 14:49
        +3

        Mine says the same. Lets all combine our vouchers together and buy a car. lol

      • alvian on 14/03/2017 - 14:50

        expire 7/1/2017

        Probably American date format, meaning July 1 2017.

        • RichardL on 14/03/2017 - 14:52

          More likely, wasn't really expecting it from an "Australian" Retailer.

      • JimmyF on 14/03/2017 - 15:16

        USA date format?

    • JimmyF on 14/03/2017 - 15:13

      Same. No refund as yet!

  • imagetech on 14/03/2017 - 14:43
    +3

    Just received the following email from GraysOnline.
    "We’ve identified you as being affected by a recent technical issue in regard to a purchase made with GraysOnline. We are sorry that you didn’t have a good experience. Therefore‚ as a token of goodwill‚ we’ve popped a $20 voucher code to spend on GraysOnline in this email to help make up for it."

    • GrantG on 14/03/2017 - 14:55

      Same, I think we all knew it was too good to be true, so no real surprise. Would have been a steal if the price was honored…

  • wpw on 14/03/2017 - 14:47

    Arhhh bummer looks like its going to fold.
    Quick leave negative feedback while you still can.

  • alvian on 14/03/2017 - 14:59
    -6

    I saved my vote for negging. I guess it is time? Sorry RogueWolf, this is about the slow response from Graysonline and its slow refund, and not about you posting what could have been an amazing deal.

    • RockyRaccoon on 14/03/2017 - 15:26
      +2

      So whats your point. Negative votes are to alert others that there is something wrong with the deal. Given that the deal expired a few days ago, who will be alerted?

      Those who bought already - in that case its too late.

      So you "saved" it for nothing. Put your negative vote on eBay not here

      • alvian on 14/03/2017 - 15:36
        +2

        I did not purchase from eBay. Negative votes will inform future potential purchasers about Graysonline's slow response and refund when they search OzB.

  • vince088 on 14/03/2017 - 14:59

    now who can the find the best $20 deal on grays

    seeing what i can buy with my voucher

  • wtran168 on 14/03/2017 - 15:03

    Same email.

  • noise36 on 14/03/2017 - 15:09

    Got a $20 voucher email…error or not Grays have terrible customer service.

  • spc12go on 14/03/2017 - 15:10
    +1

    This is what i got from grays

    Thank you for contacting Grays Online. This is regarding your recent inquiry with invoice no. Xxxxxxxxxxx

    I regretfully advise that we are unable to fulfil your recent purchase of the SanDisk Products.

    Due to a supplier data-feed error the product is unavailable. A full refund of your purchase price is in the process of being completed and funds will be transferred back to you via your original payment method.

    I would like to assure you that this is a rare occurrence; we take every measure to minimise the likelihood of this happening. As an apology for the inconvenience, we have organised for you to be sent a $20 voucher to be used on your next purchase with Grays Online. This voucher will be sent in a separate email within the next 2 business days.

    Should you require any further assistance, please do not hesitate to contact our Customer Team by calling 1300 36 25 36 or emailing [email protected]

    If you have any further enquiries, please do not hesitate to contact us again on 1300 362 536 or at [email protected] .

  • throwawayaccount1234 on 14/03/2017 - 15:16
    +3

    No email received, I bought from ebay

    • iceborg on 14/03/2017 - 15:38

      Mine just came through :( Probably flooding their O365 mail at the moment!

    • throwawayaccount1234 on 14/03/2017 - 15:47

      Yeah just received the email

  • obit11 on 14/03/2017 - 15:16

    Do we file a dispute on paypal? Or just wait?

    • throwawayaccount1234 on 14/03/2017 - 15:28

      For what? The refund? I'd wait.

    • RedHab on 14/03/2017 - 15:47
      +1

      File a dispute if you wish to punish Greys.

      PayPal can increase fees for merchants who have more than 2% disputed items.

      If you're on eBay, you can leave negative feedback.

      • PlagueistheCheap on 14/03/2017 - 15:52
        -4

        Why do that? No need to go stamping your feet over a mistake. It was stated when the item was available that is was more than likely a mistake.

        • MadJD on 14/03/2017 - 16:26

          Why not? I passed on the Crucial MX300 1TB M.2 SSD deal since I already ordered this, now its out of stock. Putting on my steel cap boots…

        • PlagueistheCheap on 14/03/2017 - 20:04
          -2

          So many children on this website.

  • kiiitos on 14/03/2017 - 15:16

    Expires: 7/1/2017

    • blaze on 14/03/2017 - 15:19

      saw that too. usa date format?

  • ninjutsu on 14/03/2017 - 15:18
    -1

    Seems they pulled all SanDisk listings?

  • mec on 14/03/2017 - 15:27
    +1

    I think I'll buy a circular saw blade with my $20 coupon and go ninja by flinging it at tress and stuff
    http://www.ebay.com.au/itm/Black-Decker-BDA3000-Circular-Saw…

    • throwawayaccount1234 on 14/03/2017 - 15:28

      I have a better target in mind than trees, it starts with Grays and ends with Online

  • mec on 14/03/2017 - 15:31

    if you guys want to give a neg feedback why don't you buy a $20 item with the voucher and then leave a negative review?

    • xuqi on 14/03/2017 - 15:34
      +2

      Not worth the hassle of dealing with them again.

  • akoli on 14/03/2017 - 15:35

    Yup same email… cant leave neg on ebay until 7 days after purchase… 3 days left before the listing disappears.. Can email back and say I'm happy to wait for stock….oh wait do not reply email …good job grays.

  • lowndes8 on 14/03/2017 - 15:37
    +2

    just got the email will be leaving negative feedback on ebay for them

    • xuqi on 14/03/2017 - 15:52
      +6

      Leave a negative feedback from them on:

      http://www.productreview.com.au/p/grays-online.html

      • scissorspaperrock on 14/03/2017 - 23:50

        Done

        • xuqi on 15/03/2017 - 01:35

          Look for what clearly seems like a Greys employee (or someone associated with the company) accusing Ozbargain of exploiting / cheating the system.

          A newly created account made to respond to their justified negative feedback.

  • roddy84 on 14/03/2017 - 15:38
    +4

    I received the same email and I bought through ebay.

    The only difference is my $20 credit is being applied to my ebay account to use at grays ebay store or so they say.

  • Idlebrain29 on 14/03/2017 - 15:39

    Just received the email for ebay purchase.

    Need to wait 7 days for negative feedback

    • mec on 14/03/2017 - 15:42

      Please select the "I will leave Feedback later" option. Come back after 7 days to leave negative or neutral Feedback for this transaction. Damn :/

    • RedHab on 14/03/2017 - 15:48

      Very few who are angry now will remember to leave negative feedback in 7 days.

  • lexlim86 on 14/03/2017 - 15:41

    I got this email as well

    Hi Valued Customer,

    Thank you for recent purchase on eBay with Grays.

    We regretfully advise that we are unable to fulfil your recent purchase of the SanDisk Products.

    Due to a supplier data-feed error the product is unavailable. A full refund of your purchase price is in the process of being completed and funds will be transferred back to you via your original payment method.

    I would like to assure you that this is a rare occurrence; we take every measure to minimise the likelihood of this happening. As an apology for the inconvenience, we will be organising a $20 voucher to be sent to you, to be used on your next purchase in our eBay store, Graysonline-Australia. The voucher code will be sent to you within approximately 10 business days, directly to your eBay account.

    Should you require any further assistance, please do not hesitate to contact our Customer Service Team by either replying to this email or contacting us through eBay.

    Regards,

    Graysonline-Australia Customer service team

  • reservin on 14/03/2017 - 15:43

    Still no refund information email, but only $20 credit email..

  • insular on 14/03/2017 - 15:45
    +7

    do they sell dildo's so i can buy one with my $20 voucher and tell them to keep it and go f**k themselves?

    • roddy84 on 14/03/2017 - 16:04
      +5

      You will probably forget to tell them and end up getting f**ked by them twice.

  • Galvatron on 14/03/2017 - 15:46
    +1

    Let the negative feedback train commence!

    EDIT - err,
    "Sorry, you can't leave negative or neutral Feedback for this PowerSeller until 7 days after purchase.
    In the mean time, please contact the seller to try to work things out."

    But, in the meantime, here are their current "before" eBay feedback stats. Let's see how much/little this hurts them.

    http://i.imgur.com/ue0s5sF.png

  • Clear on 14/03/2017 - 15:49

    I was one of the first 20 and also got cancelled.

    • wlqrichard on 14/03/2017 - 18:23

      It sold 28~31 of them when I bought mine and got cancelled~

  • wmrollo on 14/03/2017 - 15:49
    -4

    It's over everyone. Just received this:

    Hi Valued Customer,

    Thank you for recent purchase on eBay with Grays.

    We regretfully advise that we are unable to fulfil your recent purchase of the SanDisk Products.

    Due to a supplier data-feed error the product is unavailable. A full refund of your purchase price is in the process of being completed and funds will be transferred back to you via your original payment method.

    I would like to assure you that this is a rare occurrence; we take every measure to minimise the likelihood of this happening. As an apology for the inconvenience, we will be organising a $20 voucher to be sent to you, to be used on your next purchase in our eBay store, Graysonline-Australia. The voucher code will be sent to you within approximately 10 business days, directly to your eBay account.

    Should you require any further assistance, please do not hesitate to contact our Customer Service Team by either replying to this email or contacting us through eBay.

    Regards,
    Graysonline-Australia Customer service team

    Damn. I ordered 2, and was really looking forward to my 2TB SSD RAID-0 array. How unfortunate. I wonder if I'll recieve 2x $20 vouchers.

    • snackerjoe on 14/03/2017 - 18:09

      Hmm, yeah, so does that mean the brodens who ordered 10 and 30 will get $200 & $600 in vouchers? Will be a laugh if they can only use them one per transaction!

  • buy swap sell on 14/03/2017 - 15:53

    Wow guess they will be getting a lot of negative feedback

  • wpw on 14/03/2017 - 16:00

    Got my email also $20 ebay credit

  • snackerjoe on 14/03/2017 - 16:04

    Got the email too now. Sad!

  • ash2000 on 14/03/2017 - 16:12
    +16

    I don't usually leave negative feedback for genuine pricing errors, but waiting 5 days to notify buyers something they would have know the next morning is a piss-poor effort.

    • insular on 14/03/2017 - 19:52

      long weekend.

      • ash2000 on 14/03/2017 - 21:32

        Grays head office and customer service department operate out of Sydney. No long weekend.

        • insular on 14/03/2017 - 22:05

          thought it was for something else. was in a couple of states.

          maybe they just used this knowledge as an excuse to get additional interest on our payments.

        • RockyRaccoon on 14/03/2017 - 22:13
          +2

          @insular: Oh no not the "did it to get interest" BS

          Really let it go, 5 days interest at 2.5% Per ANNUM, gives what? It would take more time to work out how many cents they made, so I'll leave that to you to calculate.

          Then theres the $20 voucher they are handing out.

          If it came off it would have been a bargain.

          Someone at Grays stuffed up. To say they were trying to get cheap money (interest) shows a lack of life experience

          The only issue is how long these clowns took to let people know.

        • ash2000 on 14/03/2017 - 22:35

          It's PayPal who will be reaping the benefits, no mater how small. They have ~$163,000 in payments for the ultra drives alone sitting in there account.

          But really, this issue is Grays have locked up at least $210 of everyone's money for 7 days (5 days so far and another two to refund). Frankly the refunds should be made as a matter of absolute priority, and clearly they're not willing to apportion extra human resources to do it.

          As for the $20 voucher…. Yes they have the odd good deal. But most of the stuff is unsalable tat.

        • insular on 14/03/2017 - 22:48

          @RockyRaccoon: i would let it go, if i were actually holding on to it in the first place.

          as in, i don't really care.

          5 days will be more like 15 or longer, around 163k each day, brings in a bit of extra cash for doing nothing.

          2.5% maybe, or more elsewhere, through another means. CASINO! ALL BETS ON BLACK!

          i didn't say they concocted this scheme to get cheap money, you've got quite an imagination.

          i dont think the issue of how long it took them to let people know is even an issue. 5 days isn't that bad given that a weekend was included in that. board meetings, calls to suppliers etc. to discuss whether they might be able to fill the orders might have taken place.

          lack of life experience? please, quit stroking it.

        • RockyRaccoon on 15/03/2017 - 07:32

          @insular: 163K each per day?

          1. Agree total sales would be around that
          2. As ash2000 said its sitting with Paypal
          3. 2.5% PA = $167.00 (allowing for your 15 day refund process)

          And who has "lost the interest" probably the credit card issuer not the buyer.

          (if someone is paying credit card interest they shouldn't be here at Ozbargain buying stuff)

          You raised the concept that they delayed things to get the extra interest

          as an excuse to get additional interest

          Thats the "it" I was commenting on. 😇

          The rest of my comment was under that "it" context

  • insular on 14/03/2017 - 16:13
    +24

    My email was a little different:

    Hi Valued Sucker,

    Thank you for recent purchase attempt on eBay with Gays.

    We humorously advise that we are unable to fulfil your recent broden of the SanDisk Products.

    Due to major stuff up by an incompetent employee the product was never available. A full refund of your purchase price will never be completed and funds will never be transferred back to you via your original payment method.

    I would like to assure you that this is a common occurrence; we take every measure to increase the likelihood of this happening. As an apology for the inconvenience, we will be organising a useless $20 voucher to be sent to you, not to be used on your next purchase in our fleaBay store, Gaysonline-Australia. The voucher code won't be sent to you within approximately 10 business days, directly to your fleaBay account.

    Should you require any further assistance, please do not hesitate to try to contact our incompetent Customer Service Team by either replying to this email so we can ignore you. or contacting us through fleaBay (where we can ignore you as well).

    Regards,
    Gaysonline-Australia Customer service team (minus one staff member)

    • payton on 14/03/2017 - 17:54
      +1

      Was this email for the angry broden that ordered 10+ units?

  • [Deactivated] on 14/03/2017 - 16:15
    +3

    lets all leave negs for grays online ebay because of their crap voucher and their email one day prior to the date due for delivery.

  • kahn on 14/03/2017 - 16:18
    -7

    I'm sorry, did I stumble upon www.dramaqueens.com.au by mistake?

    • insular on 14/03/2017 - 16:22
      +4

      i actually clicked that link. thanks for nothing.

      • kahn on 14/03/2017 - 16:29
        -3

        LOL. Were you hoping to find another half-price SSD?

        • FabMan on 16/03/2017 - 20:03

          At what point did you realise you were wasting your time commenting here?

  • doweyy on 14/03/2017 - 16:26
    +5

    This shouldn't be negged to oblivion, we all knew it was a pricing error.. I just hope I can get them to give me free shipping on top of the voucher cause they would kill the voucher with it if not.

    • pinchies on 14/03/2017 - 16:57
      +2

      I would have hoped they would have communicated more promptly.

      • doweyy on 14/03/2017 - 17:13

        I agree but I get this on eBay a lot, I bought something during the $20 off $50 spend the other night and I had to contact the seller to see if they had shipped it because they didn't click the shipped button and they still haven't, although it was actually shipped.. Plus I got my 20% off back as credit for my next ebay purchase so I'm happy.

  • velcrochicken on 14/03/2017 - 16:35
    +1

    ill be leaving neg feedback on product review, not because they aren't giving me the drive, but because I've heard nothing from them.

  • youngchul76 on 14/03/2017 - 17:00
    +10

    Poor form. Now I have to recheck my paypal until I know the payment is reversed. What an inconvenience. Also, I never got the above apology email, just a voucher code email. Grays is cheap for some things, but sacrifices too much on customer experience for it.

  • ronaldo on 14/03/2017 - 17:48

    Your GraysOnline refund has been approved.

    thats the email heading i got.. didn't even tell me what the refund is for….

  • [Deactivated] on 14/03/2017 - 18:02
    +4

    if you drama queens wanna go all the way out

    Adam Scharer
    Executive General Manager | B2B
    [email protected]

    Josh Sanders
    National Manager | Corporate Sales General Manager
    [email protected]

    whole bunch here
    https://www.slideshare.net/ChrisCorbin1/graysonline-team-pro…

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