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AmEx 5k Points Free When Adding a Supplementary Card by Phone

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Get 5,000 points for free when you add a supplementary card to your Amex card by telephone only for October 2016 November 11 2016 or around then.

I found out about this by accident when I phoned up Amex to dispute a transaction, and the girl told me about this offer. I'd already applied for a supp card on the website and the girl told me the points couldn't be applied, so I just applied for a new supp card!

You only get the points once, I asked about adding 3 supp cards and was told the promotion would only trigger once.

PHONE applications only!!

I don't think this is advertised anywhere and it's not targeted from what I can tell.

The phone number is 1300 132 639
Good luck :)

Referral Links

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Referrer: 40,000 Reward Points

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Referee gets 200,000 MR points. Referrer gets 150,000 MR points.

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closed Comments

  • +1

    I tried to add a supplementary card on the website only last week and they wanted proof of identity documents, like the number of a drivers licence or passport. Your results may vary, but be prepared to have to provide this information as you may be required to.

    • +3

      That's funny because they didn't ask for any of that when I added my sister as supplementary this morning. Can confirm the offer.

      • They'll call you in a few days and ask for that info, they did to me.

        • Well they didn't ask for my family's contact number so how would they call. All they wanted was a name and DOB.

        • +3

          Yeah neither, they called me, not the supp. card holder and asked for passport, medicare and licence no

        • +1

          @themirror: yes, that's the same that happened to me too. They called me to ask for the other person's ID numbers. It's something to be aware of because they seem to be cracking down on issuing supplementary cards in some respects.

  • whats 5k amex points worth? i only just applied for a new amex card.

    • Half a one way ticket to Sydney with Virgin.

    • around $30 bucks

      • It actually depends on what AMEX MR scheme you are on, as they convert to airline and hotel program points at different rates.

        'Ascent Premium' (Platinum Charge) converts to 1:1 for all airline partners, 'Ascent' (Platinum Edge) 1:1 to all airline partners except Emirates (1:0.75), and 'Gateway' (Explorer card, Essential card) converts to 1:0.75 for airline partners. All AMEX MR points convert to SPG at a rate of 1:0.5.

    • +1

      7000 is around $100 gift card at Myer

  • Do you know if this is 5k point per Amex card you hold that you add a supplementary card to ? Or do you only get it once regardless of how many cards you have ?

    • I'm not sure, I'd guess it's once per card, best to call and check.

    • +1

      Per primary card that you hold.

  • Does this apply to Velocity Amex platinum or DJ Amex platinum? Anyone knows?

    • Yes got offered this morning with the Velocity Platinum

    • My understanding is that it applies for one sup card only, for each card in the range (so short answer = yes).

  • Just called and got the promotion for my Amex-issued card. The guy told me you also get 3,000 points for each subsequent new supp card with no limit.

    • +1

      its only 5000 for first card

      the guy read me the terms and conditions

      Just added another one for the shop small promo

  • these are amex issues cards i'm guessing?

  • +2

    I don't have anyone to issue supp card to. My wife has already one and all of her and my family are overseas! No deal for me but upvoted lol

    • +1

      Same. I'd love the points but don't have anyone to give the card to.

  • do these supplementary cards have different numbers?

    • +3

      Yes
      Good for shop small :)

  • +1

    Already applied for all 3 suppymentary card to prepare for small shop, oh well.

  • What about if you have a qantas amex? 5K qff points?

    • Not sure but I can confirm if you ring up saying you want to cancel they offer you 1k points to not cancel. I recently closed mine so I can jump on a different promo with a bank. =)

  • +1

    Is there a fee for a Supplementary Card ?

  • How does this impact your credit rating?

    • +1

      Not at all. Because you're not actually applying for a credit which you don't already have

  • +2

    Can you add a supplementary card in your own name, ie supplementary card in the primary cardholder's name. I think I read somewhere here on ozbargain someone managed to do that. If so that would be very nice to qualify for this offer.

    • Yes you can. You can also give two supplementary cards to the same person.

    • I was just denied this when I requested it.

    • +1

      What difference does it make?

      • It's easier if it's in your own name in case you have stricter cashiers who check the name (which they are absolutely entitled to do)

  • gaah applied for a supp card just before sept ending

  • +2

    Would the person who receives a sup card be ineligible for one of their more lucrative sign up from scratch deals for 12 months?

    • +1

      No, because that's based on you being a primary cardholder.

      • I want my wife to be able to apply to a bonus points offer and was wondering if this would stop her from getting it. Thanks for the help!

  • +1

    Any idea if this is valid for amex issued Qantas amex? Any chance it would be 5k qff points too?

    • I'd like to know this too

    • +2

      Yes it is can confirm I got it for my fee free Qantas Amex.

  • I got this offer for both my Qantas Discovery and David Jones black cards. I then rang up again to get the offer for my parents also, and they were ineligible I was told because they've had AMEX cards for less than 6 months.

    • Strange because I got the offer for my explorer card which is only over a month old.

  • thanks! :)

  • +1

    I rang up last night and got the offer for my Explorer card which is only over a month old. Great customer service, I have to add.

  • +3

    Just rung them, they can't give a sup card to me, it needs to be another eligible person. Wife already got one, kids and pets are not eligible.

    • I asked for a companion card and they put in the application under my name. The operator confirmed that it qualifies for the extra points.

      • How does a companion card differ from a supplementary card?

  • Fantastic - not all cards have it but AMEX velocity works! Woot!

  • Call them up to cancel the card, wait for the extra points offer for not cancelling (8K from memory) then once secured, ask for the supp card and get the additional 5k points.

    One call, 13k points.

    • Would you believe 1k?

  • Worked for me - just added my partner as a supplementary card and the customer service person advised the 5000 bonus points would be awarded within 6-8 wks :)

  • Are you guys bringing up the offer when you ask about getting a supp card, or are they just mentioning it? I always feel awkward asking if the promo i've seen online/elsewhere will be included or not.. :/

    • When I called, they mentioned the offer unprompted.

    • +1

      I'm bringing it up without any shame :p

  • I have both the qantas discovery and the velocity escape cards. With the qantas card, you can have up to 4 supplementary cards with no fee. How many supplementary cards can you get for the velocity escape card with no fees?

    • Not sure about Velocity Escape, but I guess it will be the same as Velocity Platinum, which you can have up to 4 supplementary cards for free. I just confirmed this with Amex yesterday.

  • Do you get points on your main account if they spend on a supplementary card?

    • Yes

      • +3

        Thanks love u

        • Roughana loves it rough.

  • Thanks OP. Another easy 5000 Qantas points in my case. :)

  • What the hell number do I press? The phone tree is useless.

    • +1

      I didn't take much notice, but it might've been '0', '0'. In any case, listen for the option that lets you speak with someone. There was no option which said, "To add a supplementary card and receive some bonus points, press….."

      • Yep you're right - 0 0 and then a bit of waiting as necessary.

        • How did you go? Did they just bring it up themselves or did you mention it?

        • @happychild100:

          They mentioned it nearly straight away when I rang……if not ask. I started off asking. "Hi, I am considering adding a supplementary card to my account for my "[Insert daughter]"can I do that and how much will it cost". The card is free btw.

        • @Coops1: Ok thanks! Will do

  • -1

    So 5000 points for first supplementary card. So if I have a Amex issued Discovery and Velocity, will I be awarded 5000 for each card I add a single supplementary card to?

  • Is this offer valid for ANZ Amex card?

  • +7

    I just called to add a supp, turns out the offer has now been extended to 11 nov 😊

  • Thanks. Called and got an additional card + 5000 pts today.

    • Did the points appear in your account immediately?
      They told me it would take 2 weeks.

      • haha I hope you guys are right, I was told 6-8 WEEKS

      • Yeah I think the guy said 6-8 weeks. Sorry I didn't write that sentence very clearly, did I?! "… got an additional card today and 5000 pts are on the way"

  • I just called them

    both my gold card and Qantas discovery card are eligible

    still have no idea how will they verify my wife's information

  • Has anyone successfully added a supplementary card in the primary cardholder's name and also be eligible for the points? Problem I have is that I have given supplementary cards to all my family members on both my amex cards already.

    • when i spoke to amex on the phone, i asked about this - they confirmed that the new supp has to be in someone elses name other than the primary cardholder's name in order to be eligible for the 5000pts :(

  • This hasn't expired. I called today, as did my housemate, and the deal was offered. I was told it would be credited up to 6 weeks from 11 Nov, so I assume the deal expires then.

    • Yes, it is still running as I called today (2/11) and was offered the points. But interesting enough was told that the final day of this offer is the 10th of Nov.

      • That makes sense. I was told the credit would be applied 6 weeks from the 11th. They will accept people until the 10th, then start processing the credits from the 11th.

  • Someone from US called me, one working day after my phone call

    they verified my wife's info and approve both my gold card and qantas discovery card

  • My housemate called soon after I did. He was asked for the person's name, date of birth, driver's license number, and phone number, where as I was only asked for the name and date of birth. He was then emailed a link to the supplementary card application web page, which again I wasn't. I can't see why a link to the web page was needed when the person should have processed it over the phone. Unless it was to make it easier next time, but the email didn't really indicate that.

    I guess we'll see what happens.

  • i called today and yes the promo known as 'word of mouth' (according to the Amex consultant) is still being offered until early November. He asked for the name and date of birth of the person and said that subject to approval, the card will be sent in 3-5 days. He also said that someone might call for further details of the applicant. Points will only be in the account in 6 weeks. Hope this helps!

  • I got a text message saying please call us back about the application.
    Has anyone got the same? I hadn't had time to call back so I'm not sure what its about… hopefully it hasn't been rejected or anything like that :(

  • who are you allowed to add as supp card holders?
    parents? parents in law? cousins? as long as they are over 18?

  • Just added wife as supp card holder on my qan disc card even though has her own qan disc card.

    offered deal by operator unprompted.

    easiest 5000 points ever plus another card for shop small

  • Spoke with two operators last night and asked for the promo straight of the bat. Added a supplementary card each for my Essential and Platinum Edge cards for a total of 10000 points. One operator asked for name, address, date of birth and relationship, the other additionally asked for license number.

  • I was told on the phone that you would get 5000 points for however many supplementaries you added.. anyone else get told the same? This contradicts the description in OP.

    • No. It does.

      • As in, each supplementary will trigger 5000 points?

        • No. It does contradict.

  • I have a CBA Amex and ANZ Amex

    I assume the whole supplementary card thing is only for AMex issues cards, not bank issued.

    Online banking only offers additional cards witht he same number

    • Yes Amex issued cards only

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