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$0 eBook: Delivering Bad News in Good Ways

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Delivering Bad News in Good Ways: Turn difficult conversations into purposeful dialogue, positive outcomes, & focused results in 3 easy steps
by Alison Sigmon, 217 pages, published Apr 24, 2016
US: http://www.amazon.com/dp/B01ERR9BSS
AU: http://www.amazon.com.au/dp/B01ERR9BSS

Amazon's Description:

Why is delivering bad news so hard to do? What are the tactics we use to avoid or postpone it? What can we do to get out of our own way so we can work the problem and get results faster?

When bad things happen on projects, telling people is difficult. This tough job almost always falls on the project manager. In Delivering Bad News in Good Ways, Alison H. Sigmon, M.Ed., PMP gives project managers a practical, easily applied method for quickly assessing and effectively responding to the need to deliver difficult news appropriately.

Packed with anecdotal stories, research-supported facts, and "in the field" tips, the book is built around a core process that guides project managers through several stages: learning the bad news themselves, creating a message tailored to their team’s needs, delivering the news in a way recipients can process it, and working with the team to develop ways to move forward.

In Sigmon’s words, “Delivering bad news is a triumph over our own pain and discomfort. It is a path to greater good when shared with compassion and purpose.” Among these pages, project managers will learn Sigmon’s Separate, Evaluate, and Deliver Method, a three-step process to help project managers take control of their own feelings, step back from and analyze their reactions, and to come out the other side with the right message for the right audience.

Delivering Bad News in Good Ways for Projects is the first in a series of publications tailored to specific groups. Future publications will address the specific needs of healthcare professionals, educators, executives, couples, teens, and parents.

eBook is free at time of posting. Please check price before buying.

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closed Comments

  • Tldr - best way to deliver bad or good news

    • it can be good and bad :)

  • +9

    'I've got some good news, you've got 3 non-flat tyres."

  • +11

    "Everybody whose mother is still alive, take one step forward…Not so fast, Jones."

  • Delivering Bad News in Good Ways

    "The Cat’s on the Roof"

    • -4

      is

      • +2

        cats not cat's

        Nope… Back to Grammar school for you lol…

        • geelong grammar?

  • Yeah, sure its small, but it won't hurt as much when I go in behind.

  • +1

    "It's not you, it's me." doesn't cut it anymore?

  • A study has been done where it was found it is best to deliver the good news first as it reduces the sting of the bad news.

    Ex. Good news: I am good in bed. Bad news: I've been with a hundred different partners in the last year.

  • +3

    Ex Dick Smith CEO to stock market post Christmas 2015: "We have good news and bad news."

    • +1

      The good news: We have plenty of shirts & bags…

      • +1

        The bad news is that they're red shirts and shit bags.

  • Lesson 1 - How to EXPIRED and SOLD OUT ozbargainers compassionately.

  • +2

    I have some great news for everyone! You have been working so hard, you all get a sleep in tomorrow. Oh…. And… You have all been made redundant..

  • This book reminds me of Men in Tights, when Prince John aks the Sheriff of Nottingham to tell him the bad news in a good way…

  • +4

    Just in time for the federal budget release…

  • Sorry you've just been laid off. Now you can have a holiday!.

  • Written by Malcolm and Scott??

  • LOOKS LIKE its at $0.99

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