FREE: 3 Months Foxtel from Telstra Platinum HD + $2 SIM (+ 5000 Flybuys Points for Targeted Flybuys Members]

tonester on 12/04/2016 - 16:30
Last edited 15/04/2016 - 19:45

Moved to Forum: Original Link

for those who are yet to sign up for free :)

*flybuys 5,000 BONUS POINTS offer only available by clicking the 'Buy Now' button in the email received and purchasing online until 30/04/2016. One allocation of 5,000 BONUS POINTS permitted per flybuys household account.

New Telstra Customers: If you are not an existing Telstra customer we will send you a $2 Pre-Paid SIM at no cost to you so that you are eligible for Foxtel from Telstra.

Foxtel from Telstra 3 Months Free Platinum HD Offer: Only available to customers who have not had a Foxtel service within the last 3 months. Ongoing subscription charges apply after 3 months unless you cancel earlier. Not available in conjunction with any other offer. Offer only includes standard installation.

You may cancel this Agreement: a) at any time by giving us 35 days notice (and we may ask for written confirmation)

This Critical Information Summary (CIS) states that our standard 12 month term applies and that an early cancellation fee may apply if you cancel your Foxtel from Telstra service before your contract has ended. For customers who take up our no contract offer, your service is a month by month subscription and early termination charges do not apply. Free standard installation, $0 iQ2 and 3 Months Free Platinum HD are not reflected in this document, but are confirmed your Order Confirmation email.

Free Presto until 31 Jan 2017 for Foxtel from Telstra (Platinum HD) Subscribers
Telstra - 1000GB Home Broadband Bundle - $99/Month - 24 Month Contract

Entertainment Foxtel

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Comments

    • CyberMurning on 13/04/2016 - 14:46

      flybus always has targetted ads

  • dawilliadw1979 on 13/04/2016 - 14:55
    +3

    they have some decent deals once the trial is over as well - told them to cancel it unless they do me a good deal just for the sports pack - so just the fox sports pack (the only decent thing on it anyways) $20 a month total (dont need the base pack any more)

    • Sergeant Salami on 13/04/2016 - 15:38

      If this is the case, I definitely want to signup. Sports is the only reason to keep foxtel.

    • dins on 13/04/2016 - 16:30

      Serious? That sounds pretty good.

    • unity1 on 13/04/2016 - 18:44

      Who do you speak to - Telstra or Foxtel?

  • billy_bob on 14/04/2016 - 08:45

    OP, can you please verify where you got this info: "New Telstra Customers: If you are not an existing Telstra customer we will send you a $2 Pre-Paid SIM at no cost to you so that you are eligible for Foxtel from Telstra."

    I am not sure if this is correct because I signed up as a non-Telstra customer and initially it all went ok, but this morning I got an email saying:

    "Thanks for placing your order with the Telstra Business Online Shop - order no. XXXXXXXXXX

    Unfortunately, the plan you've chosen isn't available on your existing Telstra account.

    This means we can't proceed with your order so it's been cancelled."

    Has anyone else got this same email?

    • CyberMurning on 14/04/2016 - 09:28

      i just signed up last night by clicking buy online from email from flybuys and yes definitely saw that line about sending $2 sim.

      if you follow the instruction ie register via flybuys email then you better call telstra and complaint.
      there no option to register as NON telstra, only two: existing or new

      • billy_bob on 14/04/2016 - 09:35

        Yes, been on the phone for past 1 hour…what a pain!
        Nobody seems to know why it was cancelled. Bloody hopeless!

        • CyberMurning on 14/04/2016 - 10:00

          well so many many people got cancelled when they buy $30 simcard online without reason so yeah, telstra is amazing

    • roughana on 25/04/2016 - 13:40

      Yes, my order was cancelled. Online chat said there was a problem with 'credit management' and I need to talk to the 'Control' team. I'll be calling tomorrow when they're back at work.

      • CyberMurning on 25/04/2016 - 14:05

        my wife registered she never use Telstra and everything went well i got installation scheduled for tomorrow

      • roughana on 02/05/2016 - 14:55

        After supplying the requested paperwork (3 payslips, proof of address, 3 forms of Id) my account is now unblocked.
        Unfortunately the process for this has gone past the end of the month and the promotion has changed. My argument is that it was their process that cancelled the order and that seeing as I applied within the period I should not be denied.

        • roughana on 04/05/2016 - 15:41

          After a few calls to Foxtel, I have a new order with last months promotion details, however I've lost access to the FlyBuys bonus points.

        • roughana on 11/05/2016 - 22:46

          Installation went smoothly today and now I have negative free time.

        • CyberMurning on 11/05/2016 - 22:58

          @roughana: tips, record all those free to air programme and then skip through all the advertisements. save time = priceless!

        • roughana on 12/05/2016 - 00:09

          @eisniwre: We are old hands at that. TiVo FTW!

  • Neverpayretail on 14/04/2016 - 13:23

    Can Foxtel be delivered online via a computer? I only ask as I don't have a TV.

  • FeRGan on 14/04/2016 - 15:17

    Is it possible to go through with this and get the 5000 points without having the dish installed? I don't have cable internet, but I have adsl+2.

    • CyberMurning on 14/04/2016 - 15:19
      +1

      dont push your luck too hard…

    • abc on 14/04/2016 - 19:30

      Why wouldn't you want a bonus dish and foxtel point installed in your home for free?

      I can only think it will add to the value of the house (or if tenanted be a selling point).

    • tonester on 15/04/2016 - 19:55

      yes - check if your address can have cable internet :)
      https://www.telstra.com.au/broadband/home-broadband

      • FeRGan on 16/04/2016 - 02:31

        I get this message: "Great news, you can get ADSL broadband

        This means you'll enjoy the fastest speed available in your area."
        no mention of cable internet though.

        • tonester on 16/04/2016 - 02:34

          if it doesn't mention it then that means no internet or foxtel via cable :(

  • OzBLover on 17/04/2016 - 22:06

    I have just received the Critical Info Summary. The installation fee is $100. Min contract term is 12 months with early termination fee applied. What have I missed?

    • CyberMurning on 17/04/2016 - 22:40

      Where do you read that from? Email? After i applied online so far i got three emails with subject as below:
      your order from Telstra
      Email bill activation
      Telstra account and installation date

      Nothing mentions $100

      • OzBLover on 19/04/2016 - 22:28

        Yes that was attached to one of the 3 emails that I received

        • mintysaurus on 21/04/2016 - 18:28

          Can anyone else confirm this? My partner signed up so I can't see the emails

    • zzyss on 22/04/2016 - 09:45

      In the same email, under "Understanding your bill", it says:

      "You will receive a bill each month. During the free period no monthly access fees are charged for your chosen Foxtel from Telstra subscription. Standard Installation and iQ2/MyStar2 equipment fees will not be charged. If non-standard installation or iQ3 fees apply, these will be charged by the time of your second bill. Once the free offer is due to expire, you will be billed your monthly access fee one month in advance, which may include pro rata charges."

      That's good enough for me.

      • CyberMurning on 22/04/2016 - 10:49

        also:

        HERE'S A NICE BONUS
        Your package comes with three months’ free Platinum HD subscription. Your service also includes an iQ2 or MyStar2 recordable device with free standard installation and no equipment fee. For non-standard installation, additional fees may apply. The Installer will discuss this with you prior to attendance.

        • OzBLover on 25/04/2016 - 15:24

          Looks like I do have a problem because I did not receive any of the above. Will ring Telstra to confirm before going ahead

        • OzBLover on 25/04/2016 - 16:06
          +1

          Just spent 30 min with Telstra helpdesk. Confirmed that this is free no contract. Their email system screwed up I guess

      • THICKnSLOW on 02/07/2016 - 00:23

        How much are you currently being billed by Foxtelstra?

        • zzyss on 02/07/2016 - 09:08
          +1

          Me? Nada. I cancelled as soon as GoT finished :-)

        • THICKnSLOW on 02/07/2016 - 13:38

          @zzyss: Choice. I'm no GoT fan, access to the NBA finals was good.

  • mintysaurus on 22/04/2016 - 19:38

    Can anyone let me know when they will be cancelling their contract, to make sure they don't get charged?

    Curious to know the best way

    • zzyss on 26/04/2016 - 09:56

      I'm going to go with 35 days per the T&Cs, since they will bill you 1 month in advance, so if you wait until your third month before you cancel, chances are you'll get billed.

  • CyberMurning on 26/04/2016 - 11:44

    turned out previous house owner had foxtel so the tech guy only need like 20 mins in my house - he is happy but said today is busy day many installation. all up and running. got $2 simcard as well on the post. can i just ignore this simcard not activating it, or i will breach the eligibility condition of "telstra customer"

  • roughana on 02/05/2016 - 14:51

    Foxtel sales have just told me that the terms of this deal changed on 1/5. There is still 3 mths free but now the IQ2 box and installation need to be paid for.

    • unco on 04/05/2016 - 12:22

      Oh wow just noticed that as I was going to sign up.

      Min cost $177 includes $100 installation, $75 iQ2 box and $2 pre-paid SIM.

  • roughana on 02/05/2016 - 14:57

    The original promotion was probably very attractive to bump the subscriber numbers before the planned IPO. But towards the end of April, there was an AFR article that said that the IPO had been pushed back. No wonder the deal is not so attractive any more.

  • zzyss on 09/05/2016 - 11:33

    Does anybody know when exactly the contract start date is? The date of sign-up or the date of installation?

  • CyberMurning on 09/05/2016 - 15:34

    last week after my free foxtel installation (the telstra 3 months foxtel deal and free flybuys points), i got this email from presto:

    Presto Entertainment is available for Foxtel for Foxtel from Telstra Platinum HD customers
    Hi xxx
    As a valued Foxtel from Telstra Platinum HD customer* you can enjoy a Presto Entertainment (TV & Movies) subscription^, as part of your package until 31 January 2017.

    • zzyss on 09/05/2016 - 16:43

      Mine was until Dec 2016, but yeah I also received that offer. Wonder if I cancel after the 3 months it will still be valid?

      • CyberMurning on 09/05/2016 - 16:44

        no read the email again, there is condition you must still keep the platinum subs, cant downgrade or cancel

  • Osprey06 on 11/05/2016 - 16:02

    Not sure if anyone else is having issues with this (from comments, it seems that some people have successfully got this working), but I and a colleague of mine have repeatedly had our orders cancelled/disappeared.

    I'm not a Telstra customer, but bought a $2 sim. Applied online and rang Foxtel, who said nothing on their system, call Telstra. Called Telstra, they said nothing on their system and you need to be post-paid customer, not pre-paid. Argued the point and they said go to a Telstra store and they'll fix it for you. I cbf.

    Colleague is already a Telstra customer. He's now had his order cancelled/disappeared for a second time.

    Not exactly a great first (in my case) customer service experience for either Telstra, or Foxtel!!!

    • CyberMurning on 11/05/2016 - 16:04

      no surprises. telstra outsources a lot to overseas. this is example of why outsourcing can be a fail story.

    • mintysaurus on 11/05/2016 - 20:11

      I signed up on I think the 16th of April? Missed a call from them, contacted them 2 weeks later saying haven't heard anything, they said they'd put a note on file to call about installation times, nothing. Not sure whether I should contact them to cancel or just leave it go

  • CyberMurning on 19/05/2016 - 21:57

    confirmed received the 5000 flybus point, around 20 days after installation date. wohooo!

  • THICKnSLOW on 02/07/2016 - 00:27

    So, the 35 day before expiry of the offer is almost due for me.

    Looking on the manage your telstra site it appears they have switched me from the basic home phone and cable plan to their Unlimited and Platinum HD bundle.

    That costs $230 per month.

    Previously I paid $80 per month for 100GB and phone rental.

    I am willing to bet those who took up the offer might not be aware that they were also bumped up to the same account with the Platinum HD bundle, and complaints will arise when they miss their cancellation deadline and they receive their first billshock.

  • unity1 on 17/07/2016 - 20:27

    Was anyone able to order a free pair of power line adapters with their free 90 day subscription?

    • unity1 on 18/07/2016 - 08:27

      Can confirm they are still freely available

  • beaniecrazed2 on 25/07/2016 - 14:44

    Rang today to cancel Foxtel as the 3 month free sub finishes tomorrow. Was offered 2 additional months for free….non HD and I could choose which 2 packages so we got Sports and Entertainment.

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