New Tech Savvy deal from telstra
MX BYO gives you an impressive 7GB for only $40/mth (min. cost $480 over 12 months) if you're a new customer and do everything online. Our MX offer is based off our $50/mth Go Mobile BYO M Plan with 5GB (min. cost $600 over 12 months) but comes with a $10/mth discount plus a further 2GB for being tech-savvy. It’s our way of rewarding those who help themselves.
Includes $1000 worth of calls To standard Australian numbers & unlimited SMS/MMS
Mod: The MX offer is listed as invitation only in the terms & conditions, proceed at your own risk. Whilst the above link is accessible to all - the deal may not be honoured if you haven't received an invitation. See comment
Tell them your next step is the telecommunication industry ombudsman. If the person you're talking to doesn't take it seriously put it in a formal complaint. You can put that in through their web page if the staff you're talking to won't do that for you.