A small web provider 9Web advertised a number hosting services a year ago. One of them was a low cost yearly plan $12 / year assured to stay that way for the lifetime of your account.
In April 2015 9Web was purchased by the VentraIP, a much bigger web provider. Statement by VentraIP promised that Any existing hosting service with 9web will be transition and migrated to a VentraIP Australia equivalent plan and “Generally, you will be moved to the same, if not cheaper, monthly priced plan.”
However, at the end of their billing period with 9Web migrated customers are given an invoice of $4.95 a month, which is almost 5 times more expensive than 9Web offering ($12 a year vs $59.40 a year) with take it or leave attitude.
Do you think it is acceptable way to do business by 9Web? To me it feels that those promises were made to lure customers and knowing in advance that business model was not sustainable and services would not be provided for long.
Would you say that VentraIP with its statements is creating a misleading impression to the customers that they will be getting same service for same money where in practice they don’t?
I can't find it, but I'm 99% certain that VentraIP said later on that they would not honour the original plans from 9web.