got this by email. I hope its not target offer but it worked with my two accounts.
not bad if you want to sell unwanted stuff in ebay. I know the high fees but you dont really have another option unless you want to deal with gumtree crap.
You know the sad thing is, I don't know if you're joking about 13% it's become so expensive…………….
Is it really that high? I recall when it got well over 7% for the 2 combined.
I think its 10% ebay fees and 2.9% + 50c paypal fees
Go figure
Fees are actually 16% all up. There is a postage fee as well if you sell something that you have to pay ebay on top of the ebay and paypal fees.
sigh … more fees.
TO be fair, one positive thing I can say is that printing the postage labels direct off EBAY not only saves a lot of time but it also saves money.
If I print a label it costs me say $7.20 Australia wide. If I take the same parcel to the post office it can cost up to $12 to send it depending on the recipients location. So up to $4.80 postage cost saving is the one decent benefit of EBAY.
I personally have no problems with the ~13% fees… it is what happens after the sale is the problem…
… when the buyer inevitably pushes the big bright
button
Ebay is a terrible place to sell your stuff these days.
You are wide open to being rorted by people with the free no-fault-to-the-buyer returns system. So people can just try your stuff for a while and return it at YOUR expense. That's if they actually return the same item.
They actually have six months to open a claim with PayPal SIX MONTHS!!!
Then there are the fees. Lots of fees. You pay through the arse to and are exposed to big rip offs.
Ebay is shit to sell on these days. Just shit.
Neg for major problem with the company, not you OP.
I was ripped off buy the Ebay returns system when I sold my new laptop. I recommend people be very careful when selling on Ebay these days as there are numerous pitfalls. I had no protection as a seller and was royally ripped off. It is very common these days.
I didn't know it was that bad with the returns… does it matter that all my listings have had no returns specified?
Ebay blasts through and gives buyers free returns (at your expense, you pay the postage) whether you select "returns accepted" or not. Buyers can choose to do this at their whim. There is a dedicated button - "Return this item?" right next to anything you buy.
From what I've read, just putting "no returns" means that when a buyer claims the item is faulty or not as described, you're saying you may not want the item back. Because ebay protection means a buyer can return anything at the seller's expense if it's faulty or not as described.
And never forget to add tracking, or people can say they never got the item and will get a refund, when they do in fact have the item.
AND the 'reaming royale' from Ebay; if you do not reply quickly to a buyers return request or let Ebay decide the case, the buyer may well get to keep your item AND get a refund. Also very common.
I agree the EBAY returns system is bad, but you can avoid some of the problems described by stating in your item description:
ALL RETURNS WILL BE AT THE BUYERS EXPENSE.
I have done this to all my listings and EBAY have upheld this when disputes have arisen.
Also ALWAYS use tracked delivery - without it, you are at the mercy of dishonest buyers.
Tightarse I'd be interested to hear the full story of how you were ripped off when you sold your laptop??
EBAY is now all about the cash for EBAY.
They are pandering to big sellers (Target, Dick Smith, etc) at the expense of the mum & dad sellers who actually made their business a success in the first place.
It is outrageous as a seller you have no choice but to accept PayPal as a payment method….
@GreatWhiteHunter:
Sold my brand new and sealed lappy for around $370 copped ~ $40 in fees which I was OK with to start with.
Buyer claimed after about three weeks that it was defective and made an "item not as described" due to "shutting down" whenever moved. Makes claim under Ebay's money back guarantee. Naturally I emailed back and forth many times trying to help. Process meant I had to pay to have the item shipped back from a country area with a tracked service ~ $40 in shipping that I send to the buyer via PayPal. If I did not agree to pay to have it shipped back, then by default Ebay staff would decide the case which meant I ran the real risk of the buyer keeping the item and being force-refunded.
Got it back with sticky fingers and no instructions/guarantee cards and other paper work, no longer in original packing materials. IE now looking pretty used. Fire it up. 100% perfect in every respect. Tested with multiple methods. Buyer 100% full of it just must have wanted a different model/got over the touchscreen novelty or whatever.
My situation:
Loss of ~$75 shipping both ways.
Loss of Item value - now used without box or papers so worth about $100 less.
Cannot remember if Ebay did or did not return the $40 fees+PayPal fees
Received a defect on my account for a return.
Overall crap experience and provided some muppet a free computer testing service while losing at least $175.
@GWH
I think you may have got lucky with your shipping return.
I have read the Ebay forums and case after case is about Ebay forcing the seller to pay the shipping on returns in any "item not as described" case not matter what is written in the ad body. It is their standard practice.
You should have gotten your EBAY fees back (ask them now, they'll still refund if you didn't if you complain).
I agree though you are out shipping both ways (circa $80) plus depreciation on the item.
Do you know what user ID the buyer uses? I'll block them from buying from me.
Since EBAY removed the ability for a seller to leave negative feedback, things have gotten pretty hairy for sellers.
Depending on my item, if a buyer has less than 10 feedback I just refund their money and tell them I don't sell to low feedback buyers unless they pay via bank deposit. EBAY don't like it, but I haven't been banned for it YET…
Also for a laptop like that you can try pickup only as the delivery method - then just refuse anything but cash when they try to pay via PayPal…
I once had a guy pickup a blu ray player - it was about $300. He paid via PayPal.
2 days later he said he never picked it up and after a long dispute, PayPal gave him his money back… Never again!
When someone on EBAY rips me off I ALWAYS leave followup feedback saying something like:
"BUYER CHARGED BACK PURCHASE. AVOID LIKE THE PLAGUE"
At least it warns other sellers who bother to look at the feedback….
so what's the solution if not eBay?
Local Facebook sales groups.
Gumtree. Which is also owned by eBay…
Gumtree is terrible. So many buyers wanting to exchange an old pair of socks and a cracked V1.0 IPOD for something of real value.
Then they say they are gonna come and buy, and never turn up.
I was selling some hard drives on Gumtree. The guy turned up all right - he robbed my house and stole them the night before he said he would come to get them…
Gumtree is full of scammers and morons…
I talked to the police. They said what evidence do you have broke into your house?
Photos/video??
I had nothing other than the circumstantial evidence.
They wanted his contact details. I gave them the mobile phone number and gumtree name.
I never heard another thing from the Police.
You get 40 per month normally, but gee their fees and Australia posts growing post charges it's hardly worth it sometimes. Forget selling books at all. So many times I've sold things for around $30-40 to be left with $10 if that. Since eBay started favoring buyers it really has become a last resort for me now.
If you use eBay itself to print postage labels with Australia Post, the charges become quite reasonable.
Bx1 box (up to 1kg) with tracking - $7.15
Bx2 box (up to 3kg) with tracking - $11.70
Thanks should have researched that more. Will remember though.
I hate ebay fees. 10% of your total, then Paypal takes around 3% I think. But I've been trying to sell a new item, pretty sure it's the cheapest on any site, on Gumtree and people are expecting me to lower my already low price. So I've just got this thing sitting around that no one wants. xD
The problem with the money back guarantee is that
if some dill doesn't read the item description properly
then when they get the product and don't like it and open a dispute with payapl
as a seller, you get the money taken straight out of your paypal.
I used to import mobiles from aliexpress a few a week for a couple of years
then when this stupid policy came in too many people didn't read the item description
then claimed their money back, I'm sure I was even scammed by buyers who knew
exactly what they were doing..
So with this deal u just dont oay the initial listing fees.. but then u have to pay all the fees after the sale?
Ebay has a fee calculator: http://www.fees.ebay.com.au/feeweb/feecalculator
Usually you get 50 listings with no listing fee, though this deal pushes that up to 200. However, the other fees are "final value" fees, which you are charged with at the end of the month. Ebay charges your account 10% of the money you were paid by the buyer (item price+shipping price). For example, if you sell something for $30, lose ~$6 to shipping, $3 to ebay and ~$0.90 to PayPal.
it seems ppl are negging this because they hate fleabay not because the deal is bad. i think the deal is open to everyone.
Not quite, eBay is bad for sellers so the deal for selling on eBay is bad.
"Major problems with the retailer" is valid neg.
Ebay is no longer what it was and there are many ways casual sellers can lose on Ebay these days. It is quite unreasonable and biased against the seller.
notice how these promotions always give you free listings but never free final value fees or paypal seller fees discounts? that's where the REAL cash is!
also does anyone feel there's a kind of double standard when it comes to feebay/paypal? as much as i hate selling on feebay and avoid where possible, people here hate selling on ebay or using paypal to sell but still love the shopping or using paypal(to buy)!? i know the big promos are what draw the big crowds, but it seems feebay is quickly becoming a second online selling platform for the big players like Dick smith, Good Guys, Officeworks etc in addition to their own website, i mean why would i sell on feebay if i have my own site, exposure? fine, just put your site's ads on feebay, give buyers a decent discount say 10% discount, save money over selling direct on feebay!
Paypal/EBAY often bankroll the promotions like Target's recent 25% off promo.
Big sellers get very low fee rates from PayPal and EBAY. It is the small guys who are always screwed.
yeah the seller discounts only for the big boys!
if ebay was turning some of those high fees into genuine discounts for customers, hey, i'm all for it
at the end of the day, consumers pay for it, kind of like some local councils who use some of the parking fine revenue to fix local roads, parks, bike ways etc, takes the sting out of getting a ticket!
The seller doesn't ALWAYS lose but it happens more often than not.
You have to laugh or cry sometimes. This is a message I had to send to an abusive buyer the other day:
"Your personal logo on EBAY is a guy in a wheelchair.
Are you sure your disability isn't mental?
If you bothered to read the item description or even look at the photos before you bought the item you would have known what you were buying.
Also if you had read the item description and followed the instructions within you would have had the item working perfectly.
I assume you have now done this, but carry on your childish rants due to your personal mental issues….
If you had returned the item and it was indeed faulty (which is highly unlikely) then we would have refunded your money with no restocking fee.
We charge the restocking fee only when morons like you who can't follow simple instructions return a perfectly good item. We incur shipping and EBAY and Paypal charges to send the item to you, and when we refund your money for a perfectly working item we lose these fees.
Please don't bother ever buying anything from us again."
The guy claimed the item was not as described but I proved to EBAY it was and they upheld my side. I suspect they also gave the buyer his money back and let him keep the item - I don't agree with them doing that, but as long as it didn't cost me anything I guess they can do what they want.
Geez, don't hold back.
It was in response to 6 abusive messages from the moron. Well and truly justified.
You forgot to add + 13% eBay/PayPal fees