I received an email about 30% further discount on French Connection sales items. also available in Myer and David Jones
French Connection - 30% off Already Reduced Prices+ Free Shipping
Last edited 04/10/2015 - 15:51 by 1 other user
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I'm pretty sure you can return in store maybe?
NO, their policy is really strict and you only can exchange or receive a gift card (1 year expiry). I had an issue with them and never ever buy anything from them.
It would definitely be in-store or other means, otherwise that would contravene the ACL 2011.
return policy linked here: http://www.frenchconnection.com.au/returns/
"Please note that French Connection no longer offers refunds on sale items, unless the items are: faulty, unfit for the products intended purpose or different to those shown or described to you."
Does this mean if an item doesnt fit I can return or exchange it?
No, it's just your minimum statutory rights re an item not being fit for the purpose it's sold for etc.
Edit - oh but you could exchange in store:
Exchanges: … should you wish to visit one of our stores we are happy to exchange full and sale price items purchased online within any of our Australian French Connection Concept Stores (excluding MYER and David Jones) within 14 days of delivery. Find your nearest French Connection store.
No returns on sale items inc. online orders :(