Well, i was very happy with these guys as i moved all of my hosting over to them. Unfortunately it seems VentraIP is taking over 9web and we will be losing our discounts and such. Very dissapointed :/
https://ventraip.com.au/faq/article/9web-acquisition-questio…
Very common amongst web hosting companies unfortunately.
Whereas bigger hosting companies would need to increase the price to support staff & better infrastructure.