On a recent holiday in QLD I have noticed a few place I went to seem to round up on eftpos transactions. I know this is only 1 or 2 cents but I always believed that if an item was advertised at $5.98 or $4.99 you should be able to buy it at that price.
When I asked the operator to remove the rounding I just got we cant do that it does it all by itself.
any one else seen this occur?
Rounding up on eftpos Transaction
djfish31 on 10/09/2014 - 15:47
Comments
However the Guideline clearly stated that where a consumer elected to pay by way of cheque, credit card or EFTPOS it was unnecessary for businesses to round the total value of the transaction.
I am not law savvy, could anyone explain the implication of the Guideline and unnecessary?
Haven't noticed but will be more observant…
I pay using Eftpos nearly always (pretty much anywhere that has Eftpos). Never had anyone round it up before.
If I were you, and someone rounded up on a card transaction, I would've asked if they'd round down as well. If they said no, I would've told them not to even try rounding it up then.
I'm pretty sure I was in Subway recently and $8.99 got rounded to $9.00 (just checked my transaction history and they did screw me out of a cent - spewin!). I might submit a complaint for that actually. I annoyingly didn't catch it at the time because the girl said "9 dollars" expecting me to pay cash.
If their system is adding rounding for EFT I wonder what else it is doing?
It sounds as if they might be using a POS system incorrectly or something, processing it as a 'cash' sale which will round and then they manually punch the sale amount into the EFT terminal.
https://www.accc.gov.au/media-release/rounding-and-eftpos-tr…
and
http://www.justweb.com.au/law-articles/rounding-up.html