[Price Error] Lenovo ThinkPad Edge E330 13.3" i3-3120M $346, i5-3230M $434, also E531 FHD from $336

Jabba the Hutt on 14/09/2013 - 06:43
Last edited 17/09/2013 - 14:59 by 2 other users

UPDATE - OFFICIAL RESPONSE

According to Lenovo, the following email will be sent out for affected orders over the next 24 hours.

Dear xxx

Unfortunately, we’ve been unable to accept your recent order due to a pricing error on the Lenovo Australia online store.

Based on current information this affected the following laptop configurations between Friday, September 13 and Monday September 16:

ThinkPad Edge E330, E531, T530, T430s & X131e display options

ThinkPad Helix digitiser pen, front camera and camera display.

I apologise sincerely for the inconvenience caused and can confirm that this error has now been fixed. If you would like to place another order at the correct price, you may do this on our online store or telephone sales support centre.

If you wish to contact me directly to discuss this further, please feel free to email me on

[email protected]

Yours sincerely
Chris Jowsey
Online Manager, Lenovo Australia

ORIGINAL POST
For some reason, Lenovo is offering a hefty $165 discount if you select the "Arctic Blue" display colour when configuring the E330. There are three base configurations on offer - this applies the the i3-3120M and i5-3230M models (the i3-3110M cannot be reconfigured).

After changing the screen to Arctic Blue, the standard coupons also apply. For the i3-3120M, you can use SEPWELC2013 coupon. For the i5-3230M, the E330DEAL coupon provides a slightly bigger discount on the base config, while SEPWELC2013 may be better if you add upgrades.

http://i.imgur.com/zpaQPQZ.png
http://i.imgur.com/Cm11OSh.png

UPDATE: As noted by Souljarh and brick007123, a similar discount also applies to the E531 range by selecting the "FHD Antiglare" screen.

UPDATE 2: See list of discount of different products with code SEPWELC2013 —

E330 - $165
E431 - none
E531 - $176
L430 - none
L530 - none
T430 - none
T530 - $187
T430S - $187
X131e - $132
X230 - none
X1 Carbon - none
X230T - none
W530 - none
Helix - $330
Twist - none
B590 - none

Update 3: Discount on both E330 Arctic Blue and E531 Full HD has been confirmed to be a price error. See this comment as confirmed by Lenovo.Other members have been receiving emails from Lenovo claiming it's the customer who requested the cancellation. Also this email from Lenovo detailing the list of products that were affected by the price error over the weekend.

Computing 13.3inch 15.6inch Computer Laptop Lenovo ThinkPad

Related Stores

Lenovo

Comments

spy on 17/09/2013 - 15:51

Well and truly Lameovo'd.
mgf909 on 17/09/2013 - 16:05

+5

I wonder what would happen if say we all call their sales phone lines, spend as much time as possible "choosing a system" then not go through with it…. and repeat. Do this 3 times each and it will have cost them way more than if they had honoured the orders….

just thinking….
- aec on 17/09/2013 - 18:55
  
  +4
  
  its good to just think, otherwise u just waste ur life.
17hso on 17/09/2013 - 16:07

can someone copy and paste their ACCC complaint description so we can all copy and paste and file a complaint to Lenovo via ACCC

https://www.facebook.com/LenovoANZ?fref=ts - lets all make a complaint via their FB website as well

this is unacceptable
- uccoffee on 17/09/2013 - 16:44
  
  we tried last time with the ACCC and fairtrade for the X1C price error , ACCC said price error is price error, as long as they refund you money, they do not need to honor it. the end
  
  all we can do is complaint via their FB .
itstuan on 17/09/2013 - 16:08

+10

I've made a comment on their Lenovo Australia and New Zealand "Actually, LET'S MAKE 2013 THE YEAR OF CANCELLING EVERYONE'S ORDERS!!!" based on their profile cover image. Everyone lets jump on it!!!
dvsbastard on 17/09/2013 - 16:38

I haven't received a cancellation email for the E531 yet, but I am sure it will show up sooner or later!

That is what happens when you play "The Price is Wrong"!
- luisvsm on 17/09/2013 - 20:19
  
  I haven't received any email yet either, but when I went into order tracking I saw it was cancelled. I thought accepting your money was agreeing to the sale?
uccoffee on 17/09/2013 - 16:42

+1

ACCC wont help, we tried during the X1C price error. lenovo offered me something, but it is still like heaps more expensive than the price error they claimed.

we can only keep bugging them on their facebook .

https://www.facebook.com/LenovoANZ?hc_location=timeline
- malkakas on 17/09/2013 - 17:54
  
  -1
  
  If they offered to sell you the same thing for a higher price that is bait advertising.
  They offered you a laptop for $336 and when it came to reality they are planning to sell the same thing for a higher price.
Zarcady on 17/09/2013 - 16:48

+3

So infuriating to see these companies get away with these sort of tricks time and time again, wasting people's valuable time
- mycosys on 23/09/2013 - 01:33
  
  You seriously believe companies make damaging pricing errors every day DELIBERATELY. And then as part of the trick they won't even LET you upgrade to a different unit or the proper price - you need to totally buy again.
  What exactly would this 'trick' achieve for them, other than pissing people off?
[Deactivated] on 17/09/2013 - 18:21

Order Status?

Is anybody seeing any sort of Order Status that would indicate they are going to get a refund sometime soon?
beeze on 17/09/2013 - 18:35

How long is fair to wait for a response?
2 business days? 3? Can they just never ship or communicate? There are mistakes and there is taking the pi$$.
yannyrjl on 17/09/2013 - 18:42

Didn't even get an apology

just the BS "Your order has been cancelled as you requested." yesterday for the headphones and now today for the laptop
primetime on 17/09/2013 - 18:51

+3

No apologies, no update nothing. I finally e-mail them today and got the same cookie-cutter cancellation e-mail. You can go jump Lenovo - don't think I'll be ordering from you later or any time at all in the future.

My previous enquiries indicated nothing amiss with the order - looks like they just quietly cancelled the order.

Lenovo, looks like you just don't care - or another atypical massive corporate machine - we small people doesn't matter whether we buy from you or not - my payment was refunded, but they did not reply at all to my e-mail asking about refund leaving me to check with my credit card company.

Pricing error or not there must be those who purchased out of need - and this is not a good showing. Would you purchase from a company that do not give a #$@%^ about their customers/customer communication and service?

Typical, first Dell, now Lenovo, ranks of a good reputable company are indeed getting thinner.
- Pobman on 17/09/2013 - 20:05
  
  +1
  
  Typical, first Dell, now Lenovo, ranks of a good reputable company are indeed getting thinner.
  
  Well Chris Jowsey (who signed off the Lenovo letters) worked at Dell before he moved to Lenovo so perhaps thats where he got his customer skills from…
tho760 on 17/09/2013 - 18:53

Still no email
marka on 17/09/2013 - 18:58

Dear Customer,

Unfortunately, we’ve been unable to accept your recent order due to a pricing error on the Lenovo Australia/New Zealand online store.
Based on current information this affected the following laptop configurations between Friday, September 13 and Monday September 16:
· ThinkPad Edge E330, E531, T530, T430s & X131e display options

· ThinkPad Helix digitizer pen, front camera and camera display.

I apologize sincerely for the inconvenience caused and can confirm that this error has now been fixed. If you would like to place another order at the correct price, you may do this on our online store or telephone sales support centre.
If you wish to contact me directly to discuss this further, please feel free to email me on
[email protected]

Yours sincerely,

Chris Jowsey
Online Manager, Lenovo Australia & New Zealand
primetime on 17/09/2013 - 18:59

"If you wish to contact me directly to discuss this further … " yeah what a joke - I sent another e-mail - NO RESPONSE for few hours now!
lknight on 17/09/2013 - 19:00

The current list price for the 531 doesn't make sense to me. Previously with the $176 discount and an upgraded 8gb RAM and the total was $410.

But now with the additional $99 for the FHD, it should be only $509 instead of $657 with the voucher! How does that work?
- coolhand on 17/09/2013 - 20:24
  
  +4
  
  $410+$176+$99=$685….
spixder on 17/09/2013 - 19:01

+7

Dat Angry Mob..

Creature — Human

Trample
As long as it's your turn, Angry Mob's power and toughness are each equal to 2 plus the number of "Price Errors" your opponents control. As long as it's not your turn, Angry Mob's power and toughness are each 2.
P/T:
2+* / 2+*
Expansion:
The Dark (Uncommon) The Dark
Rarity:
Uncommon
- [Deactivated] on 17/09/2013 - 19:22
  
  +2
  
  Love it. Thought I think the rarity needs to be changed to common.
umoddbro on 17/09/2013 - 19:03

I guess you can say we've been Lenovo'd…
- OzBrogains on 18/09/2013 - 07:45
  
  +2
  
  Lenovowned
  - mycosys on 23/09/2013 - 01:39
    
    Nah - that would be owning one of the most robust high end mobile workstations on the market, many of whose models just have no competition at all.
    Or perhaps finding out the the guy you are presenting your engineering proposal against has one and you don't.
nifty1 on 17/09/2013 - 19:04

+24

Why doesn't everyone just grow up.

It was pretty obvious at the outset that it was an error and we all tried to take advantage of it hoping that we might be lucky. Mistakes do happen and sometimes we benefit from them but its just a waste of energy to try to push a view that they must honour the price that was clearly wrong.

Sure they responded late and their initial response to it was poorly thought through and was certain to aggravate the situation more. Let them know that if you want and if it makes you never buy from them again that's fine. No doubt they will lose some customers from it.

Talk of ACCC action and suggestions that it was a deliberate error for marketing reasons really are nonsense.

If you are so annoyed at the time you wasted on the deal, then think twice for the next one before committing to the chance that what is almost certainly an error will be honoured.

Just take a breath, relax and get back to enjoying life and watching out for the net real bargain.

Nobody benefited from the error and nobody has a right to benefit from the error. That's not such a bad result.
- snvl on 17/09/2013 - 19:08
  
  +1
  
  ^^^ lets move on
- lknight on 17/09/2013 - 19:12 Comment score below threshold.
  - fertiliser on 17/09/2013 - 20:09
    
    +20
    
    member for one week and already dictating the rules. Nice!
  - pmupsinep on 17/09/2013 - 21:41
    
    +8
    
    This site should have an IQ test for new members.
    - NosDan on 17/09/2013 - 21:54
      
      +7
      
      This site should have an IQ test for new members.
      
      only new members? lol
    - pmupsinep on 17/09/2013 - 22:10
      
      -3
      
      Ha. Like any undesirable person in society…the abortion boat has well and truly sailed.
    - mycosys on 23/09/2013 - 01:44
      
      sad indeed for those of us who have to see the posts of a certain reverse erectile apparatus.
      I wonder if reversing the pump produces all negative effects?
      Have to say I am surprised you would propose an IQ test for members - would it be one you had to be under? Or do you want to move on elsewhere but just cant find the push?
- ConstipatedCashflow on 17/09/2013 - 19:27
  
  +6
  
  Some people (like me) aren't too fussed about about Lenovo honouring the price and whatnot.
  We are not happy with Lenovo's response on the mistake that they did.
  
  Sure, the pricing error was more of "maybe I can push my luck on this one" sort of thing. Not ashamed of it. If they don't honour it, I'll take an apology and move on.
  
  As a note, I would've bought the E531 anyway (when they have their usual weekend sale) IF they actually have the Full HD screen option for that specific model. With this sort of response from Lenovo, I think I'll be getting a W550EU instead.
  
  Everyone can have different opinions, and IMHO "grown-ups" can accept this fact and let them be (instead of telling everyone else to "grow up").
  - Pobman on 17/09/2013 - 20:12
    
    +3
    
    Exactly. Monday morning they should have emailed out that it was a mistake, or even come here and let people know, and refunded there and then.
    
    Their level of customer service over this mistake was extremely poor, and in fact still is as even the latest email they sent out makes no mention of refunds.
  - OBone on 17/09/2013 - 22:40
    
    +1
    
    Hmmm, I had not seen that Clevo … AND it comes with Ubuntu preinstalled!
- [Deactivated] on 17/09/2013 - 22:57
  
  +3
  
  It was pretty obvious at the outset that it was an error and we all tried to take advantage of it
  
  Not true. I honestly thought the case was supply > demand and therefore discounts would encourage sales of stock. I'm not an opportunist either; I never jumped on this "deal", though was tempted.
  
  Anyway, following this thread, it seems Lenovo has executed conflict-resolution management very poorly.
  
  Overall, it is free market research ; thousands of personal data have been collected and kept.
  - iseenya on 18/09/2013 - 00:32
    
    +1
    
    Our personal data has already been passed on by Lenovo to third-parties. I have already received spam advertising from a Lenovo dealer.
    - mycosys on 23/09/2013 - 01:48
      
      you assume, that is a pretty powerful allegation to make without proof
- subywagon on 18/09/2013 - 00:07
  
  -1
  
  Okay, thanks for the advice Chris Jowsey.
dri on 17/09/2013 - 19:22

Hope some peoples' orders slip through the price error. Have a disgruntled employee putting it to full effect. Blessing in disguise though as the last 3 Lenovos all have their cons.
- [Deactivated] on 17/09/2013 - 19:28
  
  +5
  
  When Lenovo treats customers with contempt during sales, imagine what they'd be like to deal with if you scored a lemon…
  - dri on 17/09/2013 - 19:51
    
    +1
    
    Believe me I know first hand. Go to the whirlpool forums under Lenovo bad warranty to read some of Lenovo's customer care. I just thought I'd take another punt to save money. Above comment should read "the last 3 Lenovos I've had bought brand new".
    
    They don't make these machines like IBM used to make. The build quality on an x41 tablet I just parted with was absolutely solid.
    - [Deactivated] on 17/09/2013 - 20:04
      
      +2
      
      Wow. No more Lenovo for me.
    - [Deactivated] on 17/09/2013 - 23:00
      
      Same. Their build quality does not live up to marketed expectations, with my personal experience. I have a Carbon X1 which I do not recommend. No more Lenovo. Especially after observing what had just happened…
fars on 17/09/2013 - 19:23

+1

thought it was too good to be true :( but i was looking forward to a new 13inch lappy!
ezz88 on 17/09/2013 - 19:25

If it sounds too good to be true it probably is… Was tempted to buy but figured this would happen.
herbo on 17/09/2013 - 19:37

I don't have a cancellation email yet.

Looks like my cheap laptop is on the way :-)
xfiledavid on 17/09/2013 - 19:47

so i got a 2nd cancellation email, again advising i cancelled the order, but this time all items cancelled, laptop, shipping and ear plugs.

what was more interesting was the email from Budget PC just above it. i think i must be on their list due to my last ozbargain deal, (wireless mouse)

with only 1 thing on the email promoting a lenovo laptop special

http://www.budgetpc.com.au/new-pcs-notebooks/notebooks/b590-…

i dont know if its a deal or not. but game enough to check and post on ozbargain.. haha doubt it.
- nismo on 17/09/2013 - 21:15
  
  http://www.ozbargain.com.au/node/116617
  
  You mean that one?
dumadiscount on 17/09/2013 - 19:51

my headphones just shipped. winner.
- aec on 17/09/2013 - 20:03
  
  just your headphones?
  - dumadiscount on 17/09/2013 - 20:09
    
    +3
    
    yeah bit strange:
    Dear [me],
    
    Your order is now on its way to you.
    
    Occasionally, we may ship items from different places. You##ll be invoiced as items are dispatched and never pay more than one shipping charge per order.
    
    You can track the progress of your order at
    www.lenovo.com/AustraliaOrderStatus.
    
    Kind regards
    Lenovo Australia
    
    Qty Part no. Description Status* Price Total
    
    1 6885CTO ThinkPad Edge E531 Express - 1 Yr Depot
    -System details Released to Manufacturing $305.18 $305.18
    
    1 0B47313 ThinkPad Noise-Cancelling Earbuds
    -System details Shipped On 17/09/2013
    Track#:xxxxxxxxxx
    Shipped
    $0.82 $0.82
    - supercat on 17/09/2013 - 20:44
      
      HI lot of us received the cancellation email. but few lucky ones like you went under the rador. but by posting the inforamtion u r reducing the chances of getting your item.
    - [Deactivated] on 17/09/2013 - 20:51
      
      +4
      
      @supercat By replying to dumadiscount's post, you've made it impossible for them to edit or remove it. :P
    - nismo on 17/09/2013 - 21:12
      
      Unless they click on Report and get a mod/admin to edit or remove :-)
      
      Quickly!
    - nismo on 17/09/2013 - 22:21
      
      …
    - idog8818 on 18/09/2013 - 09:22
      
      How can you get it at $305.18. The common price is $330+?
    - uccoffee on 18/09/2013 - 09:56
      
      That is before gst price. Lucky u….
    - diamondtouch1 on 18/09/2013 - 09:58
      
      No GST?
[Deactivated] on 17/09/2013 - 21:29

I still prefer my cancellation email.
I should start a consultancy.
If you wish to contact me directly to discuss this further, please PM me.
High on 17/09/2013 - 21:32

I haven't got the email yet, but I checked my account and the transaction which was on "pending" is gone, and my money is back.
Gifwonder on 17/09/2013 - 21:45

-4

well they waited 4-5 days :P

think about it

if 10,000 people deposited money, and thats what say $500 each

that's like 5 million dollars.
put it on the short term market… and they could earn whopping amount of interest
coldmyst on 17/09/2013 - 21:56

I want my cancellation email!!!My paypal payment is still pending. wtf
- KOBH on 17/09/2013 - 22:01
  
  +2
  
  PayPal status is still pending, money taken from credit card account and no shipment information nor email cancellation. Why is it taking so long to cancel an order?
  - tho760 on 17/09/2013 - 22:23
    
    Likewise
NotJustChickenDinner on 17/09/2013 - 22:15

+6

Where's the Hitler rant video? :-)
- Flyeroz on 17/09/2013 - 22:18
  
  +9
  
  Oh yes!
  This debacle would make a great Hitler video!
  …Hitler slams his fist on the desk.
  "The sales rep said there was no price error!!!"…
DarrylD on 17/09/2013 - 22:24

+3

I grabbed the e531 for my daughter's birthday, not the usual 'it's a bargain, I must have it' response. Thought I'd snuck through but got told at 2.40pm today that I'd cancelled my order.

It may be tin foil hat stuff but my congratulations goes to Lenovo for harvesting the personal details of thousands of customers. Next round of spam that hits my inbox, I'll have a fair idea where it originated from (and no, I didn't tick their 'please spam me' box).
- blurrybird on 17/09/2013 - 22:35
  
  +10
  
  Sign up for everything with a unique email if you use gmail (which you should.)
  
  Everything after the + in a gmail address is ignored.
  
  My email: [email protected]
  Email I used for facebook reg: [email protected]
  Email I used for this order: [email protected]
  
  Now I can create a search filter based on who they sent the email by typing "TO:[email protected]" in the search bar at the top of gmail then clicking create filter based on this search. Mark as spam > delete it > done.
  
  Never hear from lenovo or anyone they sell my details too again!
  - Windows7forever on 18/09/2013 - 09:59
    
    What a brilliant idea. Does this only apply for Gmail?
    My primary is hotmail and I keep my Gmail as secondary as my corporate spam catch-all repository.
    - blurrybird on 18/09/2013 - 14:04
      
      +1
      
      I only know about it working on gmail.
      
      Here is just a few of my filters I have set up in gmail at the moment. The really long one matches the emails linked to my website, separated by OR (info@… OR me@… OR staff@…)
      
      http://i.imgur.com/SNChl1c.png
    - davidl2 on 18/09/2013 - 17:21
      
      interesting way to fight spam mail, thanks for sharing!
fchis on 17/09/2013 - 22:53

+2

got this reply after request of my refund.

xxxxx

Thank-you for your email.

When we identified the pricing error on our site, we cancelled all pending orders. After placing your order, our order team emailed you and included details about our sales policy and acceptance of orders. You may also review our detailed sales terms and conditions here. These are also posted on our website.

http://www.lenovo.com/legal/au/en/New_Products_and_Warranty_…

When you placed your order with Lenovo, we requested an authorisation from your card provider to hold funds for the full or partial purchase amount. We’ve not yet charged you for this – we only charge your card once we’ve shipped your item. These funds may be showing as a “pending” payment on your credit or debit card statement.

While your order has been cancelled, it may take up to 5-10 business days for any authorisation to expire. Please contact your financial institution for their exact timeframes as these may vary.

This is an isolated occurrence and we’re sincerely sorry for any inconvenience that this has caused.

If you would like to proceed with a new order at the correct prices, please go to www.lenovo.com.au or call 1300 557 073 option 1.

Best regards,

ANZ Customer Fulfillment
Global Supply Chain. Asia Pacific. Lenovo.
1 300 557 073, Option 2 (Australia)
0 800 446 833, Option 5 (New Zealand)
- jv on 17/09/2013 - 23:39
  
  +2
  
  I got exactly the same email, word for word…
  
  Did you get the initial email they referred to ?
  
  After placing your order, our order team emailed you and included details about our sales policy and acceptance of orders.
  
  I didn't…
  
  Yet another lie from Lienovo.
  
  Why can't they just send a truthful email admitting they made a mistake ???
  - jpl on 18/09/2013 - 06:09
    
    +1
    
    I got the same email. Without answering my question in the email.
    
    Looks like automated reply or standard template.
    - jv on 18/09/2013 - 10:27
      
      +1
      
      Looks like automated reply or standard template.
      
      I'm now doing automated replies to their automated replies until they answer my questions.
- neotran on 17/09/2013 - 23:46
  
  I've got the same! I don't think they have ever listened to any customer.
- uccoffee on 18/09/2013 - 09:53
  
  This is not an isolated occurrence, in 2012 september, there was the price error for the x1 carbon, you can find it on ozbargain too.
  - mycosys on 23/09/2013 - 02:18
    
    Wow — one pricing error a year - definitely not isolated then.
    What do you call it when there is a pricing error every week? cos i seem t find one every time I go to the supermarket, or Supercheap, or BigW. If once a year isnt isolated then overy few days must be a positive deluge of noah's flood proportions.
easternculture on 17/09/2013 - 23:36

+6

Now they start to spam me with emails

Email title "Welcome to Lenovo! Enjoy your exclusive subscriber benefits" and then they add in a 10% off coupon.

They are trying to buy my love but NO LOVE FOR LENOVO, you have lost me as a customer forever
- mycosys on 23/09/2013 - 02:36
  
  +1
  
  Everyone was saying they want compensation - people waved around $50, pretty hard to get a lenovo ender $500 - they specialise in higher end machines (40% of the US market for windows machines over $900US) - so that seems pretty equivalent.
  Lenovo figured out they had a problem in less than one business day and started apologising on the next - doesn't seem slow for a behemoth like Lenovo (particularly a Chinese one) to deal with ANYTHING. Sure some staff must have panicked created the emails that upset people, but it really doesn't seem that bad, esp given you all ordered at the least suspecting it was an error - does it?
  Just how far would they have to grovel? This article seems to suggest operating margins not far over 5% on avg http://www.economist.com/news/business/21569398-how-did-leno… despite avoiding OEMs with a large level of vertical integration, and despite being the largest PC manufacturer (by units) in the world they posted a 100million profit which would seem to back up fairly low margins (14 million units, 100 million profit, so about $7 per unit on avg if all the profit were PCs - which it isnt).
  I am guessing that there would be $100 loss on avg on these machines (given their huge difference from the normal sale price, even their rock bottom prices), at least 1,000 machines being conservative - so for you guys to be happy they should have worn 6 figure losses? What company in their right mind would do that?
  - davidl2 on 23/09/2013 - 18:45
    
    I did not read any of your long post but finding you replied A LOT in any of the discussions
    
    you either have lots of spare time and have nothing to do, or you are employed by Lenovo…..
    - [Deactivated] on 23/09/2013 - 20:01
      
      So he makes an informed post and that automatically makes him a company rep… welcome to the new ozbargain.
    - PresidentClinton on 23/09/2013 - 21:43
      
      It's a brave new world..
    - mycosys on 24/09/2013 - 16:29
      
      You are right, Sadly I am a crippled electronic technician (among other things) so gifted with quite a bit of time to use lying on the couch in pain. Tho I should type less, it hurts.
      
      I actually was head tech for another Australian PC company some time back, so more their competition at some level, but I certainly like their equipment (tho not their 10% ownership by the Chinese govt, even if they are publicly traded).
      Back when I was doing refurbs as a sideline I always hated doing think pads (esp x series) - so tightly crammed and engineered to use the shell structurally - great to use but a PITA to work on.
      
      Anyway my posts in the most really have very little to do with Lenovo and a lot to do with pricing error in general, and with entitled behaviour in a circumstance where you know you are taking a risk. You might even find they are worth reading - at least you could know what I am saying before you start accusing me of things :)
    - mycosys on 24/09/2013 - 16:29
      
      Why thank you :)
    - pmupsinep on 25/09/2013 - 19:02
      
      I did not read any of your long post but finding you replied A LOT in any of the discussions
      
      you either have lots of spare time and have nothing to do, or you are employed by Lenovo…..
      
      Don't worry, everyone learns to ignore him after a while.
    - [Deactivated] on 25/09/2013 - 19:20
      
      Pmupsinep is a guy who has been trolling here for years without actually ever posting a bargain. He also has crazy conspiracy theories that anyone who defends a company automatically works for them. He accused me of working for Harvey Norman multiple times when I made intelligent arguments against his utter nonsense.
      
      Don't worry, everyone learns to ignore him after a while.
    - pmupsinep on 26/09/2013 - 20:14
      
      -3
      
      Oh Modokun, one day you will realise no one cares what you write or your existence. But until then, please carry on! We all need to be entertained :)
      
      Pmupsinep is a guy
      
      How do you know I'm a guy? Making assumptions, as usual?
tho760 on 17/09/2013 - 23:38

+1

Just want to recieve email and to get my money back. Untidy Lenovo, understand mistake, though I should of have notified by now and advised qbout refund. This does not do them any favours in my book.
subywagon on 18/09/2013 - 00:15

I got the email of the price error BS, but there's no mention of when I will be receiving my money back…. I did a direct bank deposit payment.
- cwongtech on 18/09/2013 - 03:09
  
  When did you do your direct deposit order?
  I'm hoping mine will slip through - I placed a direct deposit order like a few minutes before they removed all the options (mines an E330), and paid yesterday.
  - OBone on 18/09/2013 - 10:52
    
    I did a direct deposit on Sunday.
    Got the cancellation email yesterday but my money is not back yet.
justcallmeboss on 18/09/2013 - 00:19

I still haven't received the cancellation e-mail…
misterbung on 18/09/2013 - 02:47

+3

Ah this is bullshit. At least Kogan did the right thing an honoured the Lens Mug screw-up, this is just shady. I won't be buying an Lenovo ever.
- mycosys on 23/09/2013 - 02:41
  
  what should they do - just suck up losses of 6 figures cos some people made orders they knew were a price error on their bottom models?? They are apologising, sending out 10% discount codes and they seem to be doing it pretty quickly for a company of their size.
  Yeah, not perfect, but hardly demonic, esp considering they KNOW they are dealing with people who were trying to take advantage of them.
- May4th on 23/09/2013 - 19:53
  
  Kogan honoured it most likely because they still made profits out of them.. laptops on the other hand have a much slimmer margin

[Price Error] Lenovo ThinkPad Edge E330 13.3" i3-3120M $346, i5-3230M $434, also E531 FHD from $336

Related Stores

Comments

Related Products

New Forum Topics