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Crave Coffee Buy 1 Get 1 Free Offer Is Back!

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Crave Coffee Buy 1 Get 1 Free Offer Is Back!
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Associatedchriscrave on 15/08/2013 - 15:43 cravecoffee.com.au (304 clicks)
BOGOF

It's back our once a year sale!
Buy 1kg get 1kg for Free!
Satisfaction Guarantee - If dissatisfied - Return your unopened bag of coffee to Crave for a $16 refund + postage!
It's great coffee. Find our previous thread!

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  • leeroys_dad on 15/08/2013 - 15:50
    +4

    i am trying to work out how that is a satisfaction guarantee? usually one would be able to return an OPENED bag for a refund, thus a satisfaction guarantee. you just have a return policy

    • takutox on 15/08/2013 - 17:10

      Well, legally speaking it is just an extension of the returns policy which covers change of mind. However, for the consumer it is virtually a conditional satisfaction guarantee in the sense that you get to try the ‘free’ bag you received and you can return the other unopened bag for a full refund if you aren't happy. I'd say this is a better satisfaction guarantee than a 'true' one, especially since you get to keep the opened bag. Anything involving defects etc. is automatically covered by Aus consumer law.

      • schwinn on 15/08/2013 - 17:40

        It's not a full refund, it's. partial refund, and the buyer is still left with an unsatisfactory (in their opinion) bag of beans and money out of pocket.

  • BR on 15/08/2013 - 15:52

    Was thinking the same lol

  • JuryWheel on 15/08/2013 - 16:29
    +1

    Hi Chris, are these roasted to order? Thanks

  • JuryWheel on 15/08/2013 - 16:31

    Also, is it BOGOF on all blends?

  • endroll123 on 15/08/2013 - 16:44

    Dissatisfied with the packaging? Or the trans-container aromatics?

  • wfdTamar on 15/08/2013 - 19:24

    I have a rainforest and an Espresso in the cart and its saying it can't ship to me (in Tas).

  • Tadashi on 15/08/2013 - 20:44

    Hi is this offer available from the Alexandria office?

  • Enigma Nix on 16/08/2013 - 08:39

    Was going to do this deal, but the option for free postage went away after putting in BOGOF, they want to charge 8.00 postage so that makes the coffee 20.00 per Kilo not such a bargain if you do not know how good the coffee is.

  • Associatedchriscrave @ Crave Coffee on 16/08/2013 - 12:13
    +1

    Wow! I'm just a hard working Coffee Roaster hoping to expand the market for my coffee, I'm certainly not out to stiff anyone.

    I'll respond in order of comments!

    1. Thanks tautox i couldn't have answered better myself.

    2. Schwinn/BR: I guess it it is a partial refund?

    3. cjb: Beans are roasted today & tomorrow. Will degas over the weekend, shipped Monday/Tuesday, arrive tues/wed nice & Fresh

    4. cjb: It is BOGOF on all blends 1kg Only

    5. endroll123: Sorry man! I don't know what you mean?

    6. wfdtamar: My Tasmanian friend. You are the very first Tasmanian customer! Let me set Tassie up in the shipping area and I'll respond when available.

    7. annon123: This is an online offer only i.e. you cant pay at the Roastery. Buy your coffee, specify pick - up and your coffee will be ready for you with an invoice in the Alexandria warehouse.

    8. Enigma Mix: There is no free postage. You can take the offer and if you don't like the coffee (which i doubt) take advantage of the partial refund. See item 1

    Thanks

    Chris

    • JuryWheel on 16/08/2013 - 12:18

      Thanks for all the answers Chris - one last one, is it possible for the coffee to be bagged in 500g bags instead. So 4x 500g? Cheers

      • Associatedchriscrave @ Crave Coffee on 16/08/2013 - 16:18

        I can do 4 x 500g bags

        Please specify in notes

        Thanks

        Chris

  • Gotchacha on 16/08/2013 - 12:24
    +1

    Ordered last night. Even with shipping the price is good so I'm happy to give it a shot.
    Shot. Ha - see what I did there?
    Look forward to trying it.

  • Frig on 16/08/2013 - 13:53

    I can vouch for the fact this coffee is good. K.A. blend has a kick and is great for milk coffees. Espresso is great for that but some friends of mine reckon it has chocolate notes when having as a capuccino.

  • wfdTamar on 26/08/2013 - 12:16

    No, you ahven't fixed it. Still says it cant ship to me in Tas.

    • wfdTamar on 27/08/2013 - 15:59

      Ok, worked out what's going wrong. Log in first (or create an account) with an empty cart, then shop. Don't shop, then log in (or create an account) during checkout.

      Ok do I get a freebie for troubleshooting the site for you?

  • wfdTamar on 27/08/2013 - 16:01

    No the stupid site just will not ship to me, so ignore the above comment. Seems Tasmania is considered foreign so they won't sell to us.

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