TheGoodGuysAU » user profile
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Member Since | 11/10/2012 |
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Last Seen | 13/08/2014 |
Badges | 2 |
Location | Australia |
Website | www.thegoodguys.com.au |
Store Reps |
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Recent Activities
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TheGoodGuysAU was awarded a badge.
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TheGoodGuysAU commented on New Super Luigi U Wii U, Pokemon White/BLACK Version 2 DS $10 ea + Other $10 Games @ TGG
There have been a lot of recent posts about our Game Clearance Sale but now it is time to clarify a few things. Firstly, we have been…
![](https://files.ozbargain.com.au/g/38.jpg)
TheGoodGuysAU replied to
steveau on New Super Luigi U Wii U, Pokemon White/BLACK Version 2 DS $10 ea + Other $10 Games @ TGG
![](https://files.ozbargain.com.au/g/20.jpg)
Hi steveau, Understood. If I've missed your email I do personally apologise. I will look for it again. Carla DV
![](https://files.ozbargain.com.au/g/38.jpg)
TheGoodGuysAU replied to
bibiphok on New Super Luigi U Wii U, Pokemon White/BLACK Version 2 DS $10 ea + Other $10 Games @ TGG
![](https://files.ozbargain.com.au/g/20.jpg)
Hi bibiphok, Really pleased to hear this Carla DV
![](https://files.ozbargain.com.au/g/38.jpg)
TheGoodGuysAU replied to
HomeAlone on New Super Luigi U Wii U, Pokemon White/BLACK Version 2 DS $10 ea + Other $10 Games @ TGG
![](https://files.ozbargain.com.au/g/20.jpg)
Hi kamoi - I have responded. Carla DV
![](https://files.ozbargain.com.au/g/38.jpg)
TheGoodGuysAU replied to
steveau on New Super Luigi U Wii U, Pokemon White/BLACK Version 2 DS $10 ea + Other $10 Games @ TGG
![](https://files.ozbargain.com.au/g/20.jpg)
Hi steveau, I have personally responded to every email I have received. Please feel free to resend your email again. Carla DV
![](https://files.ozbargain.com.au/g/38.jpg)
TheGoodGuysAU replied to
uclee on New Super Luigi U Wii U, Pokemon White/BLACK Version 2 DS $10 ea + Other $10 Games @ TGG
![](https://files.ozbargain.com.au/g/20.jpg)
Hi uclee, Not sure where to start on this one, but I guess the best place is - I'm not sure why you've been told all this, as some of it is…
![](https://files.ozbargain.com.au/g/38.jpg)
TheGoodGuysAU replied to
megatallica on New Super Luigi U Wii U, Pokemon White/BLACK Version 2 DS $10 ea + Other $10 Games @ TGG
![](https://files.ozbargain.com.au/g/20.jpg)
Hi DragonShadow, Best information I have so far is full orders are being dispatched as the stock comes in. The Customer Care Team are…
![](https://files.ozbargain.com.au/g/38.jpg)
TheGoodGuysAU replied to
megatallica on New Super Luigi U Wii U, Pokemon White/BLACK Version 2 DS $10 ea + Other $10 Games @ TGG
![](https://files.ozbargain.com.au/g/20.jpg)
Hi DragonShadow, I'll find out for you. Carla DV
![](https://files.ozbargain.com.au/g/38.jpg)
TheGoodGuysAU replied to
HomeAlone on New Super Luigi U Wii U, Pokemon White/BLACK Version 2 DS $10 ea + Other $10 Games @ TGG
![](https://files.ozbargain.com.au/g/20.jpg)
Hi kamoi, I think at this stage we are dealing with everyone individually. If I hear anything different I will let you know. Carla DV
![](https://files.ozbargain.com.au/g/38.jpg)
TheGoodGuysAU replied to
Scaregdearimasu on New Super Luigi U Wii U, Pokemon White/BLACK Version 2 DS $10 ea + Other $10 Games @ TGG
![](https://files.ozbargain.com.au/g/20.jpg)
Hi Scaregdearimasu, I just need to let everyone know that the best way to be contacted, re your order, will be by phone. If you are…
![](https://files.ozbargain.com.au/g/38.jpg)
TheGoodGuysAU replied to
TheGoodGuysAU on New Super Luigi U Wii U, Pokemon White/BLACK Version 2 DS $10 ea + Other $10 Games @ TGG
![](https://files.ozbargain.com.au/g/20.jpg)
Hi banzini, If you want to cancel your order and request a refund, just send your order back to the webmaster email address stating that…
![](https://files.ozbargain.com.au/g/38.jpg)
TheGoodGuysAU replied to
megatallica on New Super Luigi U Wii U, Pokemon White/BLACK Version 2 DS $10 ea + Other $10 Games @ TGG
![](https://files.ozbargain.com.au/g/20.jpg)
Hi megatallica, The dispatches are happening already. (Sorry I don't have access to details of your personal order.) Carla DV
![](https://files.ozbargain.com.au/g/38.jpg)
TheGoodGuysAU replied to
HomeAlone on New Super Luigi U Wii U, Pokemon White/BLACK Version 2 DS $10 ea + Other $10 Games @ TGG
![](https://files.ozbargain.com.au/g/20.jpg)
Hi kamoi, I can confirm that we have been sourcing product from all available suppliers. Carla DV
![](https://files.ozbargain.com.au/g/38.jpg)
TheGoodGuysAU replied to
shaun18001 on New Super Luigi U Wii U, Pokemon White/BLACK Version 2 DS $10 ea + Other $10 Games @ TGG
![](https://files.ozbargain.com.au/g/20.jpg)
Happy to hear this shaun18001, Carla DV
![](https://files.ozbargain.com.au/g/38.jpg)
TheGoodGuysAU replied to
sonic2011 on New Super Luigi U Wii U, Pokemon White/BLACK Version 2 DS $10 ea + Other $10 Games @ TGG
![](https://files.ozbargain.com.au/g/20.jpg)
HI sonic2011 and Dominus, The Customer Care Team are definitely still working through calls. Carla DV
![](https://files.ozbargain.com.au/g/38.jpg)
TheGoodGuysAU replied to
stumo on New Super Luigi U Wii U, Pokemon White/BLACK Version 2 DS $10 ea + Other $10 Games @ TGG
![](https://files.ozbargain.com.au/u/04/26304-20.jpg?h=b6670d71)
Hi stumo, Your order is your order. It's been allocated to you - and your products, if available, will not 'go to the next person' if you…
![](https://files.ozbargain.com.au/g/38.jpg)
TheGoodGuysAU replied to
TheGoodGuysAU on New Super Luigi U Wii U, Pokemon White/BLACK Version 2 DS $10 ea + Other $10 Games @ TGG
![](https://files.ozbargain.com.au/g/20.jpg)
Hi shinichiduy, Sorry - I'm not privvy to people's actual orders. I will pass on your feedback for 'limiting copies' in future sales…
![](https://files.ozbargain.com.au/g/38.jpg)
TheGoodGuysAU replied to
banzini on New Super Luigi U Wii U, Pokemon White/BLACK Version 2 DS $10 ea + Other $10 Games @ TGG
![](https://files.ozbargain.com.au/g/20.jpg)
Hi banzini, The games that we can supply, ie: the list you are referring to, means that we have purchased those extra titles to fulfil…
![](https://files.ozbargain.com.au/g/38.jpg)
TheGoodGuysAU replied to
megatallica on New Super Luigi U Wii U, Pokemon White/BLACK Version 2 DS $10 ea + Other $10 Games @ TGG
![](https://files.ozbargain.com.au/g/20.jpg)
Hi megatallica, Can I help you with something? Carla DV
![](https://files.ozbargain.com.au/g/38.jpg)
TheGoodGuysAU replied to
Brennyburger on New Super Luigi U Wii U, Pokemon White/BLACK Version 2 DS $10 ea + Other $10 Games @ TGG
![](https://files.ozbargain.com.au/g/20.jpg)
Hi Brennyburger, Sorry if I've misunderstood your request. I thought you were worried that there was an original processing order issue.…
![](https://files.ozbargain.com.au/g/38.jpg)
TheGoodGuysAU replied to
Stalls on New Super Luigi U Wii U, Pokemon White/BLACK Version 2 DS $10 ea + Other $10 Games @ TGG
![](https://files.ozbargain.com.au/g/20.jpg)
Hi Stalls, You can do it via a dispute with Paypal,however I've heard it will be faster if you simply send the order back to the webmaster…
![](https://files.ozbargain.com.au/g/38.jpg)
TheGoodGuysAU replied to
wtfnodeal on New Super Luigi U Wii U, Pokemon White/BLACK Version 2 DS $10 ea + Other $10 Games @ TGG
![](https://files.ozbargain.com.au/g/20.jpg)
Hi wtfnodeal, If anyone's order qualified them for a Chrissy Credit I believe that will be sent via a separate email this week. Carla DV
![](https://files.ozbargain.com.au/g/38.jpg)
TheGoodGuysAU replied to
dazzza on New Super Luigi U Wii U, Pokemon White/BLACK Version 2 DS $10 ea + Other $10 Games @ TGG
![](https://files.ozbargain.com.au/g/20.jpg)
Hi dazza, All games in stock have been allocated to orders, any credits you are due will be delivered and any titles we can get in are…
![](https://files.ozbargain.com.au/g/38.jpg)
TheGoodGuysAU replied to
Brennyburger on New Super Luigi U Wii U, Pokemon White/BLACK Version 2 DS $10 ea + Other $10 Games @ TGG
![](https://files.ozbargain.com.au/g/20.jpg)
Hi Brennyburger, If you look at your web order you should be able to see the game titles all specified. Do you remember who called you?…
![](https://files.ozbargain.com.au/g/38.jpg)
TheGoodGuysAU replied to
Dominus on New Super Luigi U Wii U, Pokemon White/BLACK Version 2 DS $10 ea + Other $10 Games @ TGG
![](https://files.ozbargain.com.au/u/07/89107-20.jpg?h=805aee57)
Hi Heisenberg, Just wanted to clarify - the individual stores are not holding up anyone's calls or orders. All calls are coming through a…
![](https://files.ozbargain.com.au/g/38.jpg)
TheGoodGuysAU replied to
blahoz on New Super Luigi U Wii U, Pokemon White/BLACK Version 2 DS $10 ea + Other $10 Games @ TGG
![](https://files.ozbargain.com.au/g/20.jpg)
Hi Stalls, If you would like to activate a refund simply put the request in writing to the email address you will find on your web order.…
![](https://files.ozbargain.com.au/g/38.jpg)
TheGoodGuysAU replied to
Farrba on New Super Luigi U Wii U, Pokemon White/BLACK Version 2 DS $10 ea + Other $10 Games @ TGG
![](https://files.ozbargain.com.au/g/20.jpg)
Hi Farrba, If you request a refund you will get it - no questions asked. Carla DV
![](https://files.ozbargain.com.au/g/38.jpg)
TheGoodGuysAU replied to
lakers1222 on New Super Luigi U Wii U, Pokemon White/BLACK Version 2 DS $10 ea + Other $10 Games @ TGG
![](https://files.ozbargain.com.au/u/31/39031-20.jpg?h=a6c3d9a8)
Hi lakers1222, When you get your call from the Customer Care Team please let them know your concerns. My understanding is that we are…
![](https://files.ozbargain.com.au/g/38.jpg)
TheGoodGuysAU replied to
Dancrook on New Super Luigi U Wii U, Pokemon White/BLACK Version 2 DS $10 ea + Other $10 Games @ TGG
![](https://files.ozbargain.com.au/g/20.jpg)
Hi Danstar, Just to assure you - my above question was simply to ascertain whether the poster would be away *after* I believe we will get…
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