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If you can PM me I'll see what we can put together for you.

Can you lodge a fault with our support team if you haven't already to get things checked out on your line/service? We will need to lodge a…

I can't see that we have any emails from yesterday waiting on a response, could you private message me on here what you put in that email?

As per another message I've just sent you an email will be coming back to you shortly this afternoon/evening. Apologies for the delay, a…

Crownie can you email [email protected] just quoting what you have above (and that I've advised you to email us) and we'll see…

Can you private message me on here what your phone number is so I can just double check your order (also to clarify that we can't keep your…

Thanks for the kind feedback, much appreciated :) (Dale)

Thanks our team will see your response and come back to you with further details.

If you can lodge the order today we'll still process it on the special price for your parents. Thanks for the referral :)

Thanks for your order, we will need that Telstra account number so once you have it can you email it through to…

The estimated outage time is between 1-8 hours on the day the transfer goes through.

If you can get your deal in today we'll still honour it for you. We will still be processing all of the orders so if you get it in quickly…

Everyone who applied up until Friday morning has been sent the confirmation email, if you signed up before Friday morning and haven't…

I'll check out your private message now but it sounds like it has been received fine based on what you said. From when you lodged the order…

Thanks for letting me know, I'll get it checked out and thanks for the order. You'll get a confirmation email Monday or Tuesday, in regards…

Can you try with Chrome on the MAC? Sorry I know it is a pain but one other customer had a problem and they tried a different browser and…

My existing PSTN/Landline service is the option to select based on what you have.

Just letting you know that Calling Number Display (display the number of the person calling you) is charged at $2.20 per month and must be…

We only specify ADSL 2+ as the ADSL 2+ speed is dependant upon a number of factors such as the distance you are from the exchange, cable…

You can use this web site plus http://www.acecommunications.com.au/ultimate-bundle-pre-launch-offer/ as proof of the offer (feel free to…

Confirming no additional charges for paying by credit card.

Sorry we can't offer a modem for free even if you went on a 24 month contract.

Sorry with this offer it is just direct debit from a credit card.

There is another page online at http://www.acecommunications.com.au/ultimate-bundle-pre-launch-offer/ which also specifies the offer. It…

It is an option but an additional cost of $4.95 per month.

The confirmation email (along with some other emails) you will receive within 1-2 days of lodging the order so you will most likely get an…

Do you mean in regards to your application confirmation? Was it submitted last night?

Sorry I know they can be a pain, are you doing the form off a phone or anything like that? If so maybe try it on a computer in case the…

It could be because the online tool checks if there are ports available, if there are no ports available it will give that error. However…