ZINGY » user profile

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Have you. received your order mcmonte, I could look up your order number if it hasn't arrived yet. Cheers

Hi can you email the delivery address and name used to purchase as I cant find 2768. Just put IEATCRACKERS 2768 in the subject and I will…

Hi Jessi Posting Tuesday, worst case if there is a delay Wed, thanks for your patience.

I have organised a torch for you to be posted on Monday lukeloop, I have contacted one of the customers that was on Mondays runs and…

I have been able to send out just under 2000 torches, yes I have failed but I have stuck to my word and tried to do the right thing, the…

no I am not going to listen to you, I will listen to every one else on here except you,i am here working on a Friday night trying to finish…

Can you send through your order number, I will look it up for you. Cheers

hi rainrain the default bag will come out between wed and friday of next week. Cheers

Macgyver yours hasnt been shipped yet I cant be 100% but 90% sure it will be either Monday or Wednesday of next week. I just found the…

Sorry I cant find a postage record for that address, is unusual as that postcode is finished, I will look into it ,but if its not there I…

If you pass me your order number I will look it up for you.

Stalling tactics? at any moment you can access your refund of $3.95, we have said that from the very beginning. You mentioned 2 things that…

we are still replying. I answer emails from 8.30pm until 11.00pm, but I am one man and I cant answer them all immediately, member's will…

Hi zultan yours has been posted already it was either last Friday or Monday it will show on the pack when it arrives, if its not there by…

We did that zultan because these people desperately needed them, and I thought it was the right thing to do, if you had of emailed and said…

what was your order number Zultan I will check it now for you.

Good Morning It would have been very very easy to refund these orders once the dust had settled and we could see the numbers that had come…

If you are waiting or having a problem with your torch please just email with the header FAULT or TRACK ORDER so it can be checked on our…

Hi Dins, thanks for your patience, they are brilliant little torches arent they, in reference to your comment before, the deal will have…

HI Guys just another update there is still 485 member's who have not received their products but we are shipping another 110 today.…

Thats fine, I understand now, we knew they had not put any batteries in due to our correspondence with them, in that in both cases 2…

Hi NotBritishorUK I am not asking that the torch be sent back with a battery in it, We have received a handful of torches that had the…

Hi Choongster the delivery this time was surname and postcodes, the next delivery will be just on order numbers, ie 0-400 posted Monday,…

ahhh good one.

Thanks nosdan, at the moment we have had to silence the 1300 number ending in 06 as we dont have the manpower to answer the phone as you…

Hi Guys I have got all 5 of those requests, and am in the process of organizing delivery bags for tomorrows run. Just quickly please make…

no we didnt do track and trace on these because of the cost, but we have found some of the orders from Brisbane are shipped by Aust Post to…

No that's fine GreenRomeo it is just standard practice as we contact the factory and send it back to them. I will make sure the day it…

Hi team teri can you send through your order number when you get a moment, so I can double check your order. Cheers